# Amplify Mobile — user reviews > 59 indexed App Store user reviews of Amplify Mobile by Amplify Credit Union, rated 3.00/5 from 95 ratings. - Source: https://appshunter.io/ios/app/amplify-mobile/id474491730/reviews - App overview in markdown: https://appshunter.io/ios/app/amplify-mobile/id474491730.md - Rating breakdown: 5★ 35 · 4★ 9 · 3★ 4 · 2★ 11 · 1★ 36 ## Newest reviews (15 of 59) ### 2/5 — Amplify *2025-10-05, version 13.1.250900* It legit always has moments where it won’t open can yall please fix this app and make it work at all times of the day ### 2/5 — App is just okay. *2024-01-24* App is okay. I can not get bill pay setup to work. It says enrollment failed. Customer care can’t seem to figure out what’s wrong or IT can not help. App needs to be refreshed and update to be better. Very basic app. ### 2/5 — Poor quality UX and UI features *2023-06-07, version 12.0.5800* I’ve had several banking apps and this app is on the low end. I didn’t know this was the correct app for Amplify credit union until the associate pointed it out. The colors of the app itself is extremely different from their branding and I thought it was a scam one tbh. There are things in website that I liked and I wish they incorporated to the app, like the spending wheel- to show what expenses are taking up the majority of the account. There is another feature I want them to have is make buckets so I don’t need to make another checking account or savings to see where money is going to like vacations, bills, loans, etc. Also, I noticed in the savings portion for APY it says $0.0000, is that true? Then what’s the point in opening a savings account. Yeah, the UI and UX design needs some serious work. I need to ask the live chat where I would make my transactions, where I can make profile changes, and etc. ### 1/5 — Mobile Check Deposit Not Working *2019-05-03* Used to work months back but not for the past several months. Completely boots me out of the app after taking check pics. Tried removing and reloading app with same results. Not sure when this is getting fixed or if the problem is even on the radar. Sad. ### 1/5 — Mobile deposit pitiful *2019-04-26* Every time I attempt to make a mobile deposit, the application closes and the deposit is lost. I know I am not the only person to have this issue. The fact that no updates to the application have occurred in 9 months says a lot about the quality of your support. There are plenty of credit unions in Austin that do this better. Probably time to move. ### 4/5 — Maybe a few changes could be helpful? *2019-04-23, version 8.0.5405* Hello, I was just logged into my online account when it dawned on me that Amplify might be willing to implement a few improvements on the company app for the users ability to manage their accounts. Maybe this isn’t the place to send this type of thing but if it’s not then would you please be sure to pass it along to the person(s) making decisions and changes. Now, regarding the requested changes. If the following type of user controls are implemented then it would make not only using your app more amazing but would also help promote your (Amplify’s) image of wanting to make banking easier but it would also promote for better money management. 1. Add a way to highlight specific account transactions so they could be categorized or Named 2. Give the user the ability to set reminders on specific Named or categorized account transactions to allow for notifications of a monthly bill coming out. Default begin date to current day and default end date to 3+ yrs, but allow for this date to be changed. 3. Allow the user to sort by name , category or type example: “Name” : this would be the default name that Amplify uses to identify transactions. “Category”: This would be “Groceries , Maintenance, Car/Loan payment, Credit card payment, Entertainment” etc. and finally for Type: This would be so the user could set this for reminders like “Monthly Bill, Need to pay, Waiting for refund “etc. Thank you for your time and I sincerely hope you will take this into consideration. I hope you have a great day. ~KN ### 1/5 — Broken mobile check deposit *2019-01-30, version 8.0.5405* App crashes every time I try to deposit a check via picture. ### 1/5 — Behind the curve *2019-01-23, version 8.0.5405* Just like this bank this app is behind the curve. Struggles to keep up with its competitors. Basically below average. ### 3/5 — Deposit Check doesn’t work. *2019-01-14, version 8.0.5405* ^ ### 1/5 — App loading *2018-12-18, version 8.0.5405* App very buggy, will not login, instead loops back into the sign in page. ### 1/5 — You broke check image deposited again *2018-12-15* You finally had depositing checks via this app working in the previous version. Now the first time trying to deposit a check in this version I’m looking at the spinning wheel of death for 5 minutes before giving up. No confirmation, no error message, just a customer time waster. I can’t believe you think so little of your customers that you put out such poorly tested software. ### 1/5 — Can’t deposit checks *2018-05-30, version 8.0.5305* It won’t let me take a photo of my check to deposit. (Error: “Please use our mobile app”, which I am of course). This is the only feature I want out of a mobile banking app. ### 2/5 — Deposit Checks *2017-11-03, version 8.0.5004* I can’t deposit checks it keeps on telling me that I need to download the mobile app while IM IN THE MOBILE APP!!! Other than that everything is running perfectly. ### 3/5 — The app is ok *2017-07-14* It gets the job done. I have a few accounts and transfers between them could be a little more streamlined. Also, before the updates, I had an online billpay I set up where my (rather large, summer) light bill get double paid. Nothing they could do... ### 3/5 — Deposits not reliable *2017-07-06* Overall the app is fine, but electronic check deposits are spotty at best. One check will be fine, another in the same exact lighting won't work. Also, please add Touch ID or at least integration with 1Password, so that it is easier to login. **Developer response:** Thanks for your feedback, ed420. Touch ID is available for iOS devices. Please navigate to Settings -> Security Preferences. Enable the Touch ID toggle and follow the prompts. You should see the Touch ID feature on your next login. If you subsequently change your login credentials, you will need to re-enable it. Please call us at 512-836-5901 if we may assist you further. ## Most critical reviews (10 lowest-rated) ### 1/5 — This App *2026-01-15, version 15.0.251100* Application is so garbage makes me want to move my money. ### 1/5 — Seriously? *2024-06-28, version 12.0.5810* My husband and I have a JOINT account. We both use the same app with the same login. But for some reason, it regularly makes me verify my identity by sending a code to HIS phone or email before I can log in. It never does this to him. I’m so frustrated, I’m ready to move our account somewhere else. ### 1/5 — Disappointed *2022-09-25* I’ve always shied away from mobile banking but have recently found myself in a situation where it’s more convenient. This app is really glitchy a d Inhate that I have already had to remove it and reinstall it three times in the month that I’ve used it. I just need it to work when I want to use it. Seriously disappointed. ### 1/5 — iPhone 11 *2021-04-10, version 10.0.5618* When will connection issues be fixed for the connection between the app and iPhone 11? ### 1/5 — Multiple mobile check deposits fail *2020-09-27* Tried to deposit 9 checks today. Clicked on “deposit check” for all of them. Threw me out of the app twice. When I logged in my state seemed to be preserved. But only 6 of the checks show up. The checks are membership dues for either 18 or 24 dollars so I can’t tell which ones made it in. Their web interface doesn't show images. ### 1/5 — Check Deposit does not work *2020-05-09* Been a member for half a year and just this week downloaded the mobile app specifically to deposit checks remotely during these times when we’re encouraged to stay at home. When I open the Mobile App and select Deposit Check, I get an error that says I must use the Mobile App to deposit a check. I gave this app only 1 star for two reasons: 1) because of this flaw and 2) because that error message messes with my head. ### 1/5 — Money Transfer between Accounts Broken *2020-03-29* Especially now, during COVID-19, having a functioning mobile app is critical to managing customers money. App is Unable to transfer money between accounts. Screen to enter the amount does not work, won’t recognize certain numbers at all or enters the wrong number when selected. Decimal point won’t enter at all. On the current version, have deleted and reloaded without change. This will cause me to move my money elsewhere after being a loyal customer for over 30 years!! Fix this please! **Developer response:** Good afternoon - we apologize for the inconvenience this caused. We have released an update of the app that resolves this issue. Thank you! ### 1/5 — Check deposit issues *2020-03-09, version 9.0.5500* The check deposit feature is stuck on loading Checked we have latest version 9.0.550. The android Phone we have worked with latest version Both phones have issue also on check amount. The phones only work in horizontal position. The submit key is not shown. Ugh pls fix. ### 1/5 — Still doesn’t work? *2020-02-24* After all these years, why is this app still not working properly? There was a brief time when it worked, but now it’s back to being useless! It just spins and spins and never loads the pictures. What’s the point of mobile check deposit if I have to take time to go to a physical location to deposit the checks that fail to deposit via the app? Why can’t they fix this? ### 1/5 — Trash app *2019-12-20, version 9.0.5500* Always buggin out ## Most praised reviews (10 highest-rated) ### 5/5 — Functional and pretty *2018-09-29* I have accounts with two credit unions and a few national banks, and I gotta say, Amplify’s app is actually the best in terms of functionality. I don’t know why most financial apps don’t support landscape (so you can see a non-truncated transaction escription), but Amplify does! Transfers are fast, you can rename and re-order accounts, they’re color coded, etc. etc. Two thumbs up. ### 5/5 — Awesome App *2017-07-28, version 8.0.5004* Easy to use! I love it and use it ALL the time! ### 5/5 — Nice App *2017-07-12, version 8.0.5004* Lots of features. Easy to use. Friendly staff. ### 5/5 — Great app! *2017-07-07* I like the mobile check deposit feature. ### 5/5 — Amazing! *2017-07-07* Probably one of my favorite banking apps of all time!! There is almost an instant correction to the balance once purchasing an item off of you account! The costumer service here in central Texas is also spectacular. This is just a great bank all around!!! :-) ### 5/5 — User friendly, easy to use!! *2017-06-15* User friendly, easy to use!! ### 5/5 — Much Improved *2016-08-22* I have been waiting for the CU to upgrade their app for 2 years and couldn't be happier with the outcome. It looks nice, works as expected and I can now transfer money through the app via external accounts. Thanks for taking the time to do this the right way Amplify! ### 5/5 — Great Update. FINALLY HAVE AN INTERFACE For modern times *2016-08-18, version 8.0.5004* Works great! Finally the bank put in the time for details! ### 5/5 — Interface childish *2016-08-17* A mobile web interface forced into native app and website? What year is this? What a step down in all interfaces except it is optimized for a bad mobile browser - once again the lowest common denominator wins :-( ### 5/5 — Why all the problems? *2016-07-22, version 3.0* Based on all the bad reviews I was reluctant to spend the time trying a mobile deposit. But one comment seemed worthy of an attempt after mentioning they'd downloaded the latest app as a "new" app, not an upgrade. So I downloaded myself (first time) today and issued a request for a mobile check deposit. I followed the instructions, took a picture of the front and the "signed" back of the check and entered the amount. Within 5 minutes I had already received confirmation of an approved transaction -- no problem whatsoever. I ran through the various screens showing account balances, and transaction history, all seemed fine. I didn't try BillPay so I can't comment on that. If I end up trying out that feature and there's any issues, I'll come back and try to update my review. If you already have an earlier version of the app (I installed 3.0), I'd suggest removing and re-adding even though it may be a bit painful running through re-authentication again. That may just fix the problems you guys seem to be having. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*