# ampm — user reviews > 238 indexed App Store user reviews of ampm by BP North America, rated 4.80/5 from 67,589 ratings. - Source: https://appshunter.io/ios/app/ampm/id564049196/reviews - App overview in markdown: https://appshunter.io/ios/app/ampm/id564049196.md - Rating breakdown: 5★ 60,504 · 4★ 3,943 · 3★ 1,595 · 2★ 465 · 1★ 1,082 ## What do users think of ampm? Overall sentiment: neutral **Pros** - 👍 Welcoming and friendly staff - 👍 Relatively clean and sanitary stores - 👍 Empathetic towards homeless customers **Cons** - 🐛 App is buggy and unreliable - 🐛 Employees lack knowledge about app functionality - 🐛 App has poor confirmation of deals and transactions - 🔍 Decreased winning frequency and prize quality in app **Commonly reported bugs** - App login issues and 404 errors - Barcode scanning problems and lack of transaction confirmation - Inconsistent app behavior across different store locations **Most requested features** - Improve training for employees on app usage - Provide better confirmation and visibility of active deals - Increase winning frequency and prize quality in app ## Newest reviews (15 of 238) ### 2/5 — Referral is worthless doesn’t work *2026-08-29, version 7.16.0* I have referred people and they have purchased at ampm in front of me and I don’t get the free cookie and they don’t get a free cookie either. It is so worthless. When I try to go to the help tab, it does nothing it opens nothing it’s worthless. ### 5/5 — Lo mejor *2026-08-08, version 7.15.0* Súper limpio todo ### 5/5 — Great App *2026-07-31, version 7.15.0* Love This App, Coffee, Sodas and the best cookies around ### 5/5 — The best gas *2026-07-30, version 7.15.0* I love the drinks ### 5/5 — The Best App Ever *2026-07-28, version 7.15.0* I didn’t know this app existed. I love this app. It gives you points to earn and I win a price. The staff in ampm Mira Mesa Blvd by Black Mtn Rd is the best, very kind and caring to the costumers. All the staff are amazing. I love coming to this ampm! They have the best service ever. Thank you everyone. Appreciate ### 4/5 — Self check out *2026-07-26, version 7.15.0* It would be nice to scan pay and go! Thanks for the freshly roasted coffee option upgrades !!!! ### 5/5 — Great service *2026-07-26, version 7.15.0* Great customer service and very nice ### 5/5 — Dedication *2026-07-26, version 7.15.0* I want to recognize an employee of am pm in Hesperia California her name is Nayeli very kind person location main and C ### 4/5 — Scratch Bingo *2026-07-24, version 7.15.0* I swear the “scratch and get a free item” is a scam LoL but I have to say the app does save me money 😂 ### 5/5 — Marco *2026-07-20, version 7.15.0* Destroyer ### 5/5 — Rewards *2026-07-18, version 7.15.0* I enjoy the rewards an deals I earn, but I miss the donuts ### 5/5 — Lo mejor *2026-07-18, version 7.15.0* Lo más bacano ### 5/5 — Great deals!! Super convenient!! *2026-07-15, version 7.15.0* I love it every morning!!!! Every single morning! I just wish I could get the free XXL! ### 5/5 — Jaime .H *2026-07-15, version 7.15.0* Great customer service all the time!!! ### 5/5 — Great app free food *2026-07-15, version 7.15.0* Easy to used and get great drinks and food ## Most critical reviews (10 lowest-rated) ### 1/5 — Login issues *2026-08-24, version 7.15.0* The app does not let me login. Makes me register every single time I try to login and then says my phone is already tied to an account. Fix this. If I could give it no stars I would. ### 1/5 — Scan code cheating me *2026-08-15, version 7.15.0* Your scan bar that goes into wallet isn’t connected to this app so I have lost credits for free drinks ### 1/5 — Was much better *2026-08-15, version 7.15.0* Used to be able to win regularly. Now can’t remember last time I won anything. Sad. ### 1/5 — Points at all !!! *2026-08-02, version 7.15.0* I got almost every day to the store, buying coffee and pastries, and I get no points at all. This app sucks.!!!!!!! ### 1/5 — ampm app *2026-07-26, version 7.15.0* Not happy with the service provided by some ampm stores. On some occasions they reject scanning your phone and say no rewards at this location ,even though they appear in the app map as part of the participating stores. I’ve drove up to 10 miles to use my rewards just to get shut down and have to pay full price. The worst store is the one in Fontana CA at sierra & valley corner. They even get mad at you and give you bad service and tell you next time go somewhere else with that app . ### 1/5 — Wtf happened *2026-06-23, version 7.15.0* Used to get decent rewards, and they’d come pretty often. Now… trash rewards that almost never come. ### 1/5 — Login problems *2026-05-24, version 7.15.0* I keep hitting login and it makes me put my number then it makes me put my birthday and then it says account already in use but won’t let me login or sign up with my number ### 1/5 — What a downgrade *2026-05-21, version 7.15.0* Too bad ### 1/5 — Rewards scaled back *2026-04-20, version 7.15.0* What’s the point of the app if they’re going to stop giving out awards and if the awards aren’t going to be worth getting in the first place a year ago this app used to be really good now it’s not really worth much but a free cup of coffee once a week or so ### 1/5 — Purchased *2026-04-13, version 7.15.0* I purchased 2 hot dogs ,scanned the bar code at cashier thinking it would apply on the app rewards . It didn’t appear on my end . ## Most praised reviews (10 highest-rated) ### 5/5 — Castaic *2026-08-29, version 7.16.0* Aye the folks at this ampm do it right store is always clean, (bathroom too) the deli food is always prepared right I found it hot and fresh. All that is fine and well but I saved the best for last. You will notice the excellent customer service and kindness of the employees who always make sure I have felt welcomed in and appreciated as I go! Great stop, car wash too. ### 5/5 — Ha orando *2026-08-27, version 7.16.0* Buen ahorro ### 5/5 — Best ampm around! *2026-08-26, version 7.16.0* Love the workers here! They keep the place nice and clean and are always friendly! ### 5/5 — Me encanta esta tienda *2026-08-24, version 7.16.0* Siempre amables ### 5/5 — Best Coffee *2026-08-21, version 7.15.0* Awesome ### 5/5 — 5stars *2026-08-17, version 7.15.0* The place 5stars for sure ### 5/5 — They rock!! *2026-08-15, version 7.15.0* They rock in helping my alcoholism! ### 5/5 — I love this store *2026-08-15, version 7.15.0* This AMPM located in Tucson AZ right in the corner of Cardinal and Valencia these people are so proud of their store cause not only are they always keeping that store smelling good and staying spotless but every one of them have their own set of customers service (world class service) they are friendly, kind and’s humble… I’ve seen homeless people go in there and they don’t make them feel like they’re watching them or judging them and that says so much about a store and their people!!! It’s this store that needs to be the example to ask these other stores,, PERIOD!!! yes! That’s to include the other gas stations such as circle k, 7eleven, fry’s gas station and much more!!! :) with that said big ups to my AMPM STORE I’m blessed to be living close by too ### 5/5 — Best app *2026-08-11, version 7.15.0* So much good stuff ### 5/5 — Love the perks!!!!!!! *2026-08-10, version 7.15.0* Spank you am/pm for giving me a free small soda after buying 1000 xl sodas from you it’s so worth it let me tell ya like i would of died of thirst if I didn’t get that free tiny soda 1000 dollers later 😂🤣😂🤣 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*