# AMSConnect > HIPAA compliant secure text messaging and critical communication platform. (iPhone/iPad app by American Messaging, LLC.) - Source: https://appshunter.io/ios/app/amsconnect/id1510417268 (this page in markdown: same URL + `.md`) - Developer: [American Messaging, LLC](https://appshunter.io/developer/469515248) - Category: Medical, Productivity - Price: Free - Rating: 2.20/5 from 285 App Store ratings · 140 written reviews indexed - Age rating: 17+ - Requires: iOS 15.6 · 70 MB - Languages: American English - Released: 2020-08-05 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/amsconnect/id1510417268/reviews.md ## What is AMSConnect? AMS Connect is a HIPAA compliant mobile application for critical and secure text messaging. Enhancing critical messaging workflows AMS Connect also integrates with American Messaging’s suite of critical messaging devices, providing reliable, secure, and redundant messaging. Key Features: - Send and receive secure text messages in compliance with HIPAA standards. - Pager Integration – Messages arrive on your pager, smartphone or both for redundancy and convenience. - Service Teams – Send a page to a service team or group. Adds backup and redundancy to the traditional “hand-off” or “pass around” pager with easy opt-in and opt-out of on-call pagers at any time. - Silent/Do Not Disturb Override – AMS Connect notifications can override “Silent” and “Do Not Disturb” phone settings when Critical Alerts are “Allowed” by the end-user. - Message Forwarding – Let your colleagues know who is covering you when off-duty and have your messages automatically forwarded to that person. - Availability Status – Set your status to let contacts know if you are available, bust or off duty and view the status of others. - Mobile & Web Accessibility – Access AMS Connect anytime, anywhere with device sync. - Read Receipts – See exactly if, and when your colleagues have read your messages with receipts. - Quick Messages - Quickly send commonly used messages by selecting from a list of pre-populated phrases or create your own. - Voice Notes – Record a voice message and send it securely within a conversation thread. - Photo & File Share – Safely send up to 5 photo and file attachments including PDF, Word, and Excel documents up to 28MB at a time. - Archived Messaging History – Ability to archive single, multiple or all messages (according to your organization’s retention policy). - Searchable Directory – Access a listing of professionals from your organization and message them directly. - Urgent Message – Alert your care team to critical information and events by sending an urgent message with a unique tone. - Critical Group Messaging – Privately and securely message individuals, teams, and other distribution groups. - Secure External Messaging – (enhanced feature) Send a HIPAA secure message or photo to anyone with a mobile phone. Secure external messages are encrypted conversations between an American Messaging user and an external user with a mobile device. No need to sign up and remember usernames and passwords. Just quick, easy secure communication. ## Key features - HIPAA compliant secure messaging - Pager integration for redundancy - Service team and group messaging - Critical alert override - Message forwarding - Availability status updates - Mobile and web accessibility ## What do users think of AMSConnect? Overall sentiment: negative **Pros** - 🚀 Efficient messaging workflow - 👍 User-friendly interface - 🔒 Secure communication **Cons** - 🐛 Unreliable notifications - 🔍 Poor search and archiving features - 🔊 Lack of volume control for alerts - 🔒 Security concerns with message access - ⚠️ Frequent login issues **Commonly reported bugs** - Inconsistent page delivery - Unexpected logout and data loss - Compatibility issues with iOS 16 - Glitches with service team management **Most requested features** - Scheduling and on-call routing - Apple Watch app integration - Customizable alert sounds - Ability to delete messages - Improved CarPlay support ## Recent user reviews (10 of 140) All indexed reviews: https://appshunter.io/ios/app/amsconnect/id1510417268/reviews.md ### 1/5 — Too difficult to use *2026-08-09, version 1.17.0* so much room for error with something that is so critical ### 1/5 — No sound with notifications *2026-08-02, version 1.17.0* There is no sound with notification ### 1/5 — Unable to vet notifications sound *2026-08-01, version 1.17.0* I fail to receive critical notifications. There is no sound. A message sent to team did not work! This is critical that we get pages in timely manner and this app should be reliable. Reintsalling app did not work. ### 1/5 — Irritating app probably not designed by medical people *2026-07-17, version 1.16.7* A medical app that doesn’t recognize and autocorrects many common medical terms is a problem. ### 1/5 — Worst paging system I have ever used. *2026-07-11, version 1.16.7* 0 stars. Peoples lives are at risk and this app is not user friendly or reliable. ### 1/5 — Bad med paging app - AMS *2026-07-02, version 1.16.7* Worst medical paging app! Does not allow paste or copy. Dictation inside app is terrible. WISPRAI won’t work here. Not even worth one star. ### 5/5 — Great Update *2026-06-19* I’m now able to see calls and messages from my lock screen, and only after facial recognition, which keeps everything secure still! Great addition 👌🏽 ### 1/5 — Unreliable *2026-06-11, version 1.16.7* Not always reliable. This is a huge issue for an app that is used by medical professionals. ### 1/5 — Always having to log completely in. *2026-04-22, version 1.16.5* Not t great to have to do a long log in when on call ### 1/5 — Time stamps *2026-04-01, version 1.16.4* The recent update room time stamps off of the messages. It only shows the date not time. This is a huge issue for any time intervals or monitoring responses. It only lists time it it was today. Once you cross midnight it says yesterday or the date only. Please fix this ## Frequently asked questions about AMSConnect ### What is AMSConnect? AMSConnect is a HIPAA-compliant mobile application designed for critical and secure text messaging. It enhances communication workflows by integrating with American Messaging's critical messaging devices, ensuring reliable and redundant message delivery. ### What are the key features of AMSConnect? Key features include HIPAA-compliant secure messaging, pager integration for redundancy, service team messaging, silent/do not disturb override for critical alerts, message forwarding, availability status, mobile and web accessibility, read receipts, quick messages, voice notes, photo/file sharing, archived messaging history, a searchable directory, urgent messages, critical group messaging, and secure external messaging. ### Is AMSConnect free to use? Based on the provided information, the application is listed as 'free' and does not have in-app purchases or ads. This suggests the core functionality is available without direct cost to the user. ### How does AMSConnect ensure message security? AMSConnect is HIPAA compliant, meaning it adheres to strict security and privacy standards for protected health information. It offers encrypted conversations, secure file sharing, and read receipts to ensure messages are delivered and received securely. ### Can I use AMSConnect on multiple devices? Yes, AMSConnect offers mobile and web accessibility, allowing you to access your messages anytime, anywhere. The application syncs across devices, ensuring you have access to your communication history and current messages regardless of the platform you are using. ## Version history (last 5 releases) ### 1.17.1 — 2026-08-25 Assigning unique tones to Service Teams. Adding “Last Activity Time” on User Information page Bugfixes ### 1.17.0 — 2026-07-27 Service Team pager messages now support two-way conversation threads and enhanced read receipts. Convert pager conversations into peer-to-peer message threads. Schedule Secure External Messages for future delivery. Create recurring messages for automated reminders and notifications. Access FAQs directly from the app. Improved password security with stronger password validation. Time Zone Selection for One-Time and Recurring Schedules. General bug fixes, performance improvements, and security enhancements. ### 1.16.7 — 2026-05-11 Bug fixes. ### 1.16.6 — 2026-04-25 Tones are now available for all message types and bug fixes. ### 1.16.5 — 2026-04-04 Bug Fixes. ## Apps similar to AMSConnect | App | Rating | Price | Category | | --- | --- | --- | --- | | [New Innovations](https://appshunter.io/ios/app/new-innovations/id1473138469) | 1.9 (108) | Free | Medical | | [PowerMic Mobile](https://appshunter.io/ios/app/powermic-mobile/id983002170) | 2.6 (180) | Free | Medical | | [Voalte Me](https://appshunter.io/ios/app/voalte-me/id1038510074) | 2.1 (147) | Free | Medical | | [Amion - Clinician Scheduling](https://appshunter.io/ios/app/amion-clinician-scheduling/id481079171) | 4.4 (5,607) | Free | Medical | | [AHA ACLS](https://appshunter.io/ios/app/aha-acls/id1506944443) | 4.9 (204) | Free | Medical | | [Solventum Mobile Microphone](https://appshunter.io/ios/app/solventum-mobile-microphone/id975544301) | 1.8 (5) | Free | Medical | ## Related topics [messaging service](https://appshunter.io/ios/topics/messaging-service) · [mythical mixing](https://appshunter.io/ios/topics/mythical-mixing) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*