# AMSConnect — user reviews > 140 indexed App Store user reviews of AMSConnect by American Messaging, LLC, rated 2.20/5 from 285 ratings. - Source: https://appshunter.io/ios/app/amsconnect/id1510417268/reviews - App overview in markdown: https://appshunter.io/ios/app/amsconnect/id1510417268.md - Rating breakdown: 5★ 69 · 4★ 6 · 3★ 14 · 2★ 33 · 1★ 163 ## What do users think of AMSConnect? Overall sentiment: negative **Pros** - 🚀 Efficient messaging workflow - 👍 User-friendly interface - 🔒 Secure communication **Cons** - 🐛 Unreliable notifications - 🔍 Poor search and archiving features - 🔊 Lack of volume control for alerts - 🔒 Security concerns with message access - ⚠️ Frequent login issues **Commonly reported bugs** - Inconsistent page delivery - Unexpected logout and data loss - Compatibility issues with iOS 16 - Glitches with service team management **Most requested features** - Scheduling and on-call routing - Apple Watch app integration - Customizable alert sounds - Ability to delete messages - Improved CarPlay support ## Newest reviews (16 of 140) ### 1/5 — Search and archive features are terrible *2026-01-28* Search feature does not work, meaning you have to scroll back through all messages. Needs a true delete option, not just archiving, so you can keep threads that are important and truly erase the rest. Since latest update, if you are writing a reply when a new message comes through, what you have written is erased and you have to start over. Totally unusable ### 1/5 — Too difficult to use *2026-01-13, version 1.16.1* so much room for error with something that is so critical ### 1/5 — No pager sounds on iPhone *2025-12-21, version 1.16.1* It no longer plays pager sounds on iPhone even with my ringers turned up and the correct notification settings. I have to rely on the fleeting ping of my watch or our old school pagers. ### 2/5 — Fails at its core function *2025-12-02* Does not reliably alert you for new messages. Reported bugs don’t get fixed. UI glitches abound. Repeatedly told by hospital IT to “periodically reboot phone to make sure AMS keeps working”. I occasionally have to delete and re-install the app just to get it to notify me properly. Would never rely on it for mission critical notifications. ### 3/5 — track *2025-11-20, version 1.16.0* Keeps logging off. Not good for a messaging app to require frequent logins. ### 1/5 — Poor communication *2025-10-30, version 1.15.6* Poor communication ### 1/5 — Terrible app *2025-09-08, version 1.15.4* Not user friendly constant messages when none exists difficult to reset ### 1/5 — Hate it *2025-08-29, version 1.15.4* I turned all sound off to mute and the sound still goes off. Try to email support and it gives me an error code. ### 1/5 — I want my beeper back. *2025-07-23, version 1.15.1* Awful. They now made it so you have to re-login every 12 hours. Our health system has an onerous login process. No fun in the middle of the night. ### 1/5 — Terrible product, bad company. *2025-07-19, version 1.15.1* Settings are really confusing, it randomly logs you out of your account sometimes just a day after I last used it. Very frustrating product, and from looking at past reviews this has been going on for years with no improvements. This company doesn’t seem to care. ### 2/5 — Search and archive features are terrible *2025-07-17, version 1.15.1* Search feature does not work, meaning you have to scroll back through all messages. Needs a true delete option, not just archiving, so you can keep threads that are important and truly erase the rest. ### 1/5 — Terrible *2025-07-07, version 1.15.1* I do not know why my company uses this app. But I believe it is pure garbage. The fact that I cannot control the level of sound that the Lord does is beyond me. ### 1/5 — Anything except this *2025-06-20, version 1.15.1* Terribly clunky and difficult log in process that impedes swift communication ### 3/5 — Pager *2025-05-31, version 1.15.1* Reliable app. Please add different pager tones and ability to easily adjust volume. Most of the traditional pager beeping sounds invoke a PTSD response for a lot of doctors and it would be lovely to have new options that are less jarring. ### 1/5 — Override mute & louder alerts *2025-05-23, version 1.15.1* Should have an override mute button for when you want to silence all phone alerts except your pager Spōk has this. And louder alerts to wake you from sleep. ### 1/5 — Dangerous *2025-04-26, version 1.15.0* Despite having both the app and my phone settings set for receiving repeating audible notifications, I get nothing audible at all so keep missing pages. Also the app frequently logs me out, not sure why, then I get no notifications at all so miss all my pages. This is incredibly dangerous! ## Most critical reviews (10 lowest-rated) ### 1/5 — Too difficult to use *2026-08-09, version 1.17.0* so much room for error with something that is so critical ### 1/5 — No sound with notifications *2026-08-02, version 1.17.0* There is no sound with notification ### 1/5 — Unable to vet notifications sound *2026-08-01, version 1.17.0* I fail to receive critical notifications. There is no sound. A message sent to team did not work! This is critical that we get pages in timely manner and this app should be reliable. Reintsalling app did not work. ### 1/5 — Irritating app probably not designed by medical people *2026-07-17, version 1.16.7* A medical app that doesn’t recognize and autocorrects many common medical terms is a problem. ### 1/5 — Worst paging system I have ever used. *2026-07-11, version 1.16.7* 0 stars. Peoples lives are at risk and this app is not user friendly or reliable. ### 1/5 — Bad med paging app - AMS *2026-07-02, version 1.16.7* Worst medical paging app! Does not allow paste or copy. Dictation inside app is terrible. WISPRAI won’t work here. Not even worth one star. ### 1/5 — Unreliable *2026-06-11, version 1.16.7* Not always reliable. This is a huge issue for an app that is used by medical professionals. ### 1/5 — Always having to log completely in. *2026-04-22, version 1.16.5* Not t great to have to do a long log in when on call ### 1/5 — Time stamps *2026-04-01, version 1.16.4* The recent update room time stamps off of the messages. It only shows the date not time. This is a huge issue for any time intervals or monitoring responses. It only lists time it it was today. Once you cross midnight it says yesterday or the date only. Please fix this ### 1/5 — Too difficult to use *2026-03-06, version 1.16.3* so much room for error with something that is so critical ## Most praised reviews (10 highest-rated) ### 5/5 — Great Update *2026-06-19* I’m now able to see calls and messages from my lock screen, and only after facial recognition, which keeps everything secure still! Great addition 👌🏽 ### 5/5 — Great app *2025-07-08, version 1.15.1* Mimics the pager workflow on my phone! ### 5/5 — User Friendly App *2025-05-07* Great app, works wonderful and allows me to be able to receive my messages one quick and effective manner. **Developer response:** Great to hear thanks! ### 5/5 — Dept Director *2025-04-29, version 1.15.0* Awesome app. User friendly. ### 5/5 — Great app *2025-03-31, version 1.15.0* So great to get my pages on my phone ### 5/5 — Review *2024-11-04, version 1.13.2* Very effective with our small work team. ### 5/5 — It Works Well! One Request Though. *2024-08-19* This app works as intended. I get my AMS notification long before dispatch radios me. It would be really nice, though, if there was an option to get the actual message in your notification, instead of needing to open the app every time to see what the message says. Especially for us Apple Watch users, the ability to see the message by simply lifting my wrist would be a great feature. ### 5/5 — Very happy works great *2023-08-28, version 1.9.0* Very happy works great ### 5/5 — Great app *2023-06-21, version 1.7.2* Love the latest update! ### 5/5 — Sales support *2023-04-17, version 1.7.2* I love this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*