# Amtelco Secure Messages — Secure Messaging & Paging

> Secure, encrypted two-way instant messaging for business and healthcare. (iPhone/iPad app by Amtelco.)

- Source: https://appshunter.io/ios/app/amtelco-secure-messages/id423957478 (this page in markdown: same URL + `.md`)
- Developer: [Amtelco](https://appshunter.io/developer/362337074)
- Category: Medical, Business
- Price: Free
- Rating: 2.50/5 from 10 App Store ratings · 61 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 65 MB
- Languages: English
- Released: 2011-03-17
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/amtelco-secure-messages/id423957478/reviews.md

## What is Amtelco Secure Messages?

Amtelco Secure Messages (formally known as miSecureMessages or MSM) is a robust, encrypted, two-way instant messaging application which enables messages to be sent securely from device to device. Amtelco offers a secure cloud-based or on-site directory solution. When you receive a notification from Amtelco Secure Messages, a Persistent Alert notifies you until you acknowledge the message. You can view messages and quickly send a secure reply. Amtelco Secure Messages protects sensitive information such as PHI and streamlines team collaboration, offering industries secure business messaging. Amtelco offers an easy implementation process in contact centers, enterprises, and healthcare. Users will appreciate a secure messaging solution which prioritizes speed and is user-friendly. Amtelco Secure Messages offers high priority messages to ensure every critical message is delivered quickly and clearly, keeping users connected with fast and reliable two-way communication.

Amtelco Secure Messages seamlessly integrates with your current systems, simplifying maintenance and support. Built with flexibility and customization in mind, Amtelco Secure Messages effortlessly adjusts to your evolving IT setup. With our responsive development and support teams located in the US, you'll experience reduced training and troubleshooting time, ensuring smooth operations.

Contact centers gain from the extensive reporting, trackability, and interoperability Amtelco Secure Messages offers. Featuring clearly documented read receipts, administrators stay informed about the delivery, opening, and reading of crucial messages, holding their teams accountable. Enjoy peace of mind, knowing messages are delivered swiftly and securely through Amtelco Secure Messages.

Key Features:
- End-to-end encryption
- Off-device message storage
- Group messaging
- Persistent alerts (SMS escalation) and push notifications
- Send attachments (photos, videos, and audio recordings)
- Intuitive interface
- Voice-to-text mode (Dictation)
- HIPAA and HITECH compliant
- Remote disabling if a device is lost or stolen
- Tracking and Reporting
- High-priority sounds
- Critical Alerts
- Personal, Group, or System quick phrases
- Single sign-on (SSO) and Security Assertion Markup Language (SAML) authentication
- Works on mobile data and WiFi
- View the status of contacts instantly (online, offline, do not disturb)
- Configure Circles for fast access to the right contacts (Circles can be configured by the user and by administrators)
- Complete activity audit trails
- Easy reporting and analytics
- Third-party integration via API (Contact us for more information)
- Replaces pagers and unsecured SMS
- Auto-replies and away messages
- Optional reply modes: No Reply, Reply to Sender, and Reply All
- Device consolidation and Bring Your Own Device (BYOD)

For more information, contact Amtelco at 800-356-9148 or e-mail info@misecuremessages.com.

New phone or device? Re-install the Amtelco Secure Messages app and login with your existing Amtelco Secure Messages credentials. If you don’t know what your login credentials are, contact your Amtelco Secure Messages system administrator or Certified Provider. This may be your answering service, contact center, or your main point of contact within your organization for Amtelco Secure Messages.
Requires a connection to cloud-based or on-site Amtelco Secure Messages solution provided by Amtelco.

## Key features

- End-to-end encryption
- Persistent alerts
- Group messaging
- HIPAA and HITECH compliant
- Tracking and reporting
- Send attachments
- Voice-to-text mode

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/amtelco-secure-messages/id423957478/reviews.md

### 5/5 — Messaging app

*2026-06-17, version 7.0.11*

Simple, easy to use.

### 1/5 — Who cares about security and HIPPA

*2026-06-15, version 7.0.11*

Password and passcode?  What’s the difference?  Why both?  Just let me in so I can do my miserable job and call the worried well.

### 1/5 — Terrible app

*2026-05-06, version 7.0.11*

Apparently, I cannot give a zero star review. I am a doctor and my Answering service uses this app. It is terrible! I do not recommend it. I have missed multiple pages at night because the app frequently does not make sounds when pages are received.

### 1/5 — Villain Arc

*2026-03-14, version 7.0.11*

If you are looking to begin your villain arc, look no further. Imagine sleeping peacefully and being woken up by not one, or two, or three, or four, but five simultaneous pages for the same event over the course of 15 seconds. I have absolutely no idea how they managed to code such inefficiency, but that is pretty remarkable in itself. The OG Spōk paging never had this issue so perhaps the developers could reach out to them for a fix.

### 1/5 — Joke

*2026-02-20, version 7.0.11*

Literally the most useless app for any healthcare system to use. Constantly crashes and compromises patient care. C’mon hospital admin you can do better

### 3/5 — Notification banner issue

*2026-01-17, version 7.0.10*

The app works ok except for one little annoying feature. Alert is a pleasant tone and way better than a classic pager beeping noise. The Lock Screen notification doesn’t clear, even after deleting a message/page. The Lock Screen banner also cannot be deleted at will. It just remains there long after 👎 Please fix this

### 1/5 — No Stars.

*2026-01-10, version 7.0.10*

Horrible application with unreliable performance and excessive bugs.  I would not recommend to
any health system for urgent applications.

### 5/5 — The app works well.

*2025-03-21, version 7.0.7*

They have a good support team.

### 1/5 — Avoid

*2024-12-14, version 7.0.5*

Why anybody want an App like this which is slow and you CANNOT forward more than one message at a time? Do better!!!!

### 1/5 — Pick me if you like slow

*2024-11-22*

We are a large group, 70+ physicians — whichever nutbag in my practice trialed and approved this App should be suspended. Impossibly slow, can’t forward more than one message at time so need to spend 20 mins just sending people the consults that came in over night.  If you still play Atari then you will feel right at home

## Frequently asked questions about Amtelco Secure Messages

### What does Amtelco Secure Messages do?

Amtelco Secure Messages is a secure, encrypted instant messaging application designed for businesses and healthcare. It enables protected device-to-device communication, safeguarding sensitive information like PHI and improving team collaboration. The app offers features such as persistent alerts, read receipts, and the ability to send attachments.

### What are the key features of Amtelco Secure Messages?

Key features include end-to-end encryption, off-device message storage, group messaging, persistent alerts with SMS escalation, push notifications, and the ability to send attachments like photos, videos, and audio recordings. It also offers HIPAA and HITECH compliance, tracking and reporting, and a voice-to-text mode.

### Is Amtelco Secure Messages free to use?

Based on the provided information, the app is listed as 'free'. This typically means the core messaging functionality is available without direct cost to the end-user. However, it's important to note that enterprise solutions often involve licensing or service fees for the organization.

### What devices and operating systems are compatible with Amtelco Secure Messages?

The application works on mobile data and WiFi, suggesting it is designed for smartphones and tablets. While specific operating system details are not explicitly mentioned, it is implied to be a mobile application compatible with common mobile platforms used in enterprise and healthcare settings.

### Who would benefit from using Amtelco Secure Messages?

This app is ideal for contact centers, enterprises, and healthcare organizations that require a secure and reliable way to communicate. It helps protect sensitive data, streamlines team collaboration, and ensures critical messages are delivered quickly and clearly, replacing less secure methods like pagers and unsecured SMS.

## Version history (last 5 releases)

### 7.0.11 — 2026-02-17

Bug fixes and improvements

### 7.0.10 — 2026-01-06

Bug fixes and improvements

### 7.0.9 — 2025-11-04

Bug fixes and improvements

### 7.0.8 — 2025-07-29

Added an optional ‘Dismiss’ button for the ‘attachment file size exceeded’ notification.
Adjusted the ‘Reply as: (username)’ button to be simply ‘Reply’ for a non-role based group.
Added resources for enhancing retry requests within the app.
Replaced remaining system alerts with ASM alerts and created a 3-option ASM alert when appropriate.
Created a reusable Floating Action button view within the app.
Enhanced the app code relative to sending and receiving of attachments.
Increased the padding at the bottom of Away messages to visually differentiate multiple Away messages.
Adjusted the Dialer textbox to be easier locate and tap if no numbers had been entered.
Implemented the ability for the app to link street addresses.
Various fixes and improvements.

### 7.0.7 — 2025-03-18

Various fixes and improvements

## Apps similar to Amtelco Secure Messages

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [PerfectServe Practitioner](https://appshunter.io/ios/app/perfectserve-practitioner/id367592241) | 4.6 (1,799) | Free | Medical |
| [Commure Pro](https://appshunter.io/ios/app/commure-pro/id1423247356) | 3.2 (9) | Free | Medical |
| [PowerChart Touch](https://appshunter.io/ios/app/powerchart-touch/id580575898) | 2.2 (204) | Free | Medical |
| [Cerner Message Center](https://appshunter.io/ios/app/cerner-message-center/id780525733) | 3.0 (27) | Free | Medical |
| [Cerner Camera Capture](https://appshunter.io/ios/app/cerner-camera-capture/id944293880) | 3.9 (20) | Free | Medical |
| [Solventum Mobile Microphone](https://appshunter.io/ios/app/solventum-mobile-microphone/id975544301) | 1.8 (5) | Free | Medical |

## More apps by Amtelco

- [Spectrum SD](https://appshunter.io/ios/app/spectrum-sd/id719782523)

All apps by Amtelco: https://appshunter.io/developer/362337074

## Related topics

[sms message secure](https://appshunter.io/ios/topics/sms-message-secure) · [amtelco secure messages](https://appshunter.io/ios/topics/amtelco-secure-messages) · [amtelco](https://appshunter.io/ios/topics/amtelco) · [secure messaging encrypt](https://appshunter.io/ios/topics/secure-messaging-encrypt) · [paging](https://appshunter.io/ios/topics/paging)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*