# Amtrak

> Mobile application for booking train tickets and managing Amtrak travel. (iPhone/iPad app by Amtrak.)

- Source: https://appshunter.io/ios/app/amtrak/id405074003 (this page in markdown: same URL + `.md`)
- Developer: [Amtrak](https://appshunter.io/developer/405074008)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 215,548 App Store ratings · 1,020 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 145 MB
- Languages: American English
- Released: 2011-08-09
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/amtrak/id405074003/reviews.md

## What is Amtrak?

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.

• Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
• Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
• Check train status
• Find station information
• Edit and manage your account profile
• Save credit cards for quick checkout
• Send your eTicket to Apple Wallet
• And so much more...

With the Amtrak app, you can do it all right from your smart device.

## Key features

- Digital eTickets
- Ticket purchasing
- Train status checks
- Station information
- Account management
- Apple Wallet integration

## Chart rankings

- #16 in Top Free · Travel (US App Store)

## What do users think of Amtrak?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to navigate
- 👍 Helpful for tracking delays and notifications
- 🚂 Positive travel experience overall
- 💻 Reliable for booking and managing trips

**Cons**

- 🐛 Frequent crashes and errors
- 🕰️ Lack of real-time updates on train status
- 📱 Unintuitive and confusing app interface
- 💳 Issues with booking and payment functionality

**Commonly reported bugs**

- Inability to modify or cancel reservations
- Inconsistent behavior when booking multi-leg trips
- Problems with logging in and accessing account information

**Most requested features**

- Add more detailed train information (amenities, quiet cars, etc.)
- Improve trip planning and itinerary management features
- Integrate with mobile wallets for easier ticketing
- Provide better communication during service disruptions

## Recent user reviews (10 of 1,020)

All indexed reviews: https://appshunter.io/ios/app/amtrak/id405074003/reviews.md

### 4/5 — Mostly good, but…

*2026-08-25, version 6.1.7*

If you know exactly what you want to do, this is fine. If you’re trying to compare travel options, too often you must restart, as if you’d never searched anything.

### 1/5 — App is awful

*2026-08-24, version 6.1.7*

You would think Amtrak would want money for anyone who wants to upgrade their ticket but it’s like pulling teeth. Go to TRIP TOOLS and upgrade and it demands a coupon. Go to MODIFY and all you can change is the travel dates. I wanted to upgrade my daughter from unreserved coach to Business class on the app and you can’t. Typical government agency. Only Amtrak would make taking money a losing proposition

### 3/5 — Not the easiest to navigate

*2026-08-24, version 6.1.6*

The first screen that comes up to book allows you to enter the dates and cities you want to go to, however it would be nice if the days the train was in that station would pop up instead of me having to pick an arbitrary date.    I just get the message that the trip I picked isn’t available without giving me options that are available.

### 2/5 — Reservation

*2026-08-24, version 6.1.6*

Not easy to make a reservation, had to do over the phone

### 1/5 — Doesn’t work half the time

*2026-08-22, version 6.1.6*

Doesn’t work half the time

### 1/5 — Used to work much better

*2026-08-21, version 6.1.6*

Purchasing tickets on the app no longer works. I’ve tried it, my friends have tried it, and even my mom gave it a shot. None of us on any of our accounts selecting multiple departure stations/arrival stations and we can’t get a thing! 
Now I’ve just gotta purchase online from my browser not logged in for anything to work!  Make sure you take screenshots of your tickets!!

### 1/5 — Bad customer service

*2026-08-21, version 6.1.6*

I rode Amtrak from NY to Orlando and back..I am still on the train..first the Floridian 40was 2hours 10minutes late…However,Amtrak needs to be overhauled and cleaned up..the bathrooms are disgusting..and there is no one to clean them and there should be because of you go from one end of the country to the other and can’t use  the bathroom without feeling like you will leave with any kind of airborne disease or virus by even touching the faucet to wash your hands..the food prices onboard are absolutely ridiculous,MnMs cost more than coffee !!! The last thing I will say is turn down that air conditioning system..freezing temperatures make people uncomfortable and it’s bad enough that it’s not anyway to recline unless you’re in a sleeper..the coach seats do push back but it’s at the risk of disturbing your neighbor behind you when and if you decide that a mid recline is actually comfortable which it’s not..Amtrak needs a complete overhaul and you need to invest more into customer satisfaction rather than anything else because we all pay the salaries

### 5/5 — Made my life a whole lot easier.

*2026-08-21, version 6.1.6*

Thank you Amtrak, affordable, fast and easy!

### 1/5 — Can’t be used to buy tickets, view tickets, or see rewards

*2026-08-20, version 6.1.6*

100% of the time you try to use this app to purchase train tickets, an error message pops up saying “Let’s Try Again.” Furthermore, if you log into the desktop website on another device and actually purchase a ticket and then later log into this app, the app has no record of your upcoming trip. AND, if you have rewards from being a member, you have to leave to view them. This a train app that cannot help you board a train in any way. Why does it even exist?

### 5/5 — Connecting with family

*2026-08-19, version 6.1.6*

Amtrack has been a lifeline for me to be able to travel to see my family house a free and a low cost. I’m so for these services. ❤️

## Frequently asked questions about Amtrak

### What can I do with the Amtrak app?

The Amtrak app allows you to book train tickets, including one-way, roundtrip, multi-ride, and monthly passes. You can also display your eTicket directly from the app, check train status, find station information, and manage your account profile.

### How do I pay for tickets?

You can purchase tickets using dollars or Amtrak Guest Rewards points. The app also allows you to save credit card information for a quicker checkout process.

### Can I use my eTicket on the train?

Yes, you can show your eTicket directly from the app while onboard, including for multi-ride and monthly passes. There is no need to print your tickets.

### Is the Amtrak app free to use?

The app itself is free to download and use. However, in-app purchases are available for booking train tickets and other travel-related services.

### What devices is the Amtrak app compatible with?

The app is designed for smart devices, and it supports sending your eTicket to Apple Wallet, indicating compatibility with iOS devices. It is likely also available for Android devices.

## Version history (last 5 releases)

### 6.1.7 — 2026-08-24

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

### 6.1.6 — 2026-08-10

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

### 6.1.5 — 2026-07-09

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

### 6.1.4 — 2026-05-07

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

### 6.1.3 — 2026-04-16

Thanks for choosing the Amtrak app. We continue to fix bugs and improve the experience. Please check for updates frequently to take advantage of the improvements.

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## More apps by Amtrak

- [All Aboard Amtrak](https://appshunter.io/ios/app/all-aboard-amtrak/id6453941098)

All apps by Amtrak: https://appshunter.io/developer/405074008

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*