# Amway Healthy Home — user reviews > 82 indexed App Store user reviews of Amway Healthy Home by Amway Corp., rated 2.60/5 from 163 ratings. - Source: https://appshunter.io/ios/app/amway-healthy-home/id1659675700/reviews - App overview in markdown: https://appshunter.io/ios/app/amway-healthy-home/id1659675700.md - Rating breakdown: 5★ 51 · 4★ 9 · 3★ 5 · 2★ 24 · 1★ 74 ## What do users think of Amway Healthy Home? Overall sentiment: negative **Pros** - 👍 Great app to manage Atmosphere or eSpring systems - 🚀 Better interface and connectivity - 🚀 Frequent updates make the app better **Cons** - 🐛 Constant disconnection issues - 🐛 Logging out and removing devices frequently - 🐛 Inability to connect to WiFi or Bluetooth - 🐛 Freezing, crashing, and loading issues - 🔧 Not as intuitive as the previous app - 🔧 Clunky and less functional than the old app **Commonly reported bugs** - App not recognizing Ambreeze device - Filter health percentage not updating correctly - Scheduled modes not working as expected - Inability to change WiFi network **Most requested features** - Ability to reset pre-filter manually - Option to set a schedule with 'off' mode - Bring back air quality history and world map features ## Newest reviews (14 of 82) ### 3/5 — H *2026-06-07, version 17.0.0* Estaría muy bien que la app nos mande notificaciones cada vez que se usa el filtro y también cuándo alguien por error le abre al agua caliente. ### 2/5 — App is not up to standards *2026-03-03* I absolutely love the Amway products. But this app has been an issue from day one. The idea is great, but it desperately needs improvement. I only utilize it for the Atmoshere Sky. It Will not stay connected to WiFi, Bluetooth only works 1/2 the time, the selections within the app (adjust speed, update filters) do not line up within the window. The options won’t slide so I can’t select ‘turbo’. The previous app for the Atmosphere worked way better and I never had any issues. **Developer response:** MsBarge15, If you have not already, PLEASE contact Amway Customer Service to help resolve the issues you are experiencing. WE CAN HELP! Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST. Mention you were directed by the Healthy Home Team to call in. We have an excellent support team and look forward to your call. ### 3/5 — Old style ESpring *2026-01-31, version 15.0.0* Cannot connect the old style ESpring ### 2/5 — Premium Products *2025-12-17, version 14.1.0* Amway has quality, premium products, I don’t know why they don’t insist on using quality, premium developers! ### 2/5 — What the heck is wrong with this? *2025-11-27, version 14.1.0* I update continually, when I try to use the app it always ‘freezes’ on the controls page. I’ve cleaned my pre-filter repeatedly and the app nor the unit will update recognizing the cleaning. Even replacing the HEPA and carbon filters dies no good. This is a terrible app. ### 3/5 — App doesn’t show Ambreeze *2025-10-17, version 14.0.1* Hi Team, I am writing this review from Australia. The app works seamlessly for new e-spring. Thank you for that. But when I wanted to add my Ambreeze to the app, it doesn’t show the Ambreeze device to add. Is there something we do to fix this? ### 3/5 — Not intuitive *2025-05-06, version 12.0.1* This app is not as intuitive as the atmosphere sky app was. Needs attention to details. Example, it has no ability to use a set manual on the schedule programming. ### 3/5 — Not intuitive *2025-04-16, version 12.0.0* This app is not as intuitive as the atmosphere sky app was. Needs attention to details. Example, it has no ability to use a set manual on the schedule programming. ### 1/5 — Runs Great! Poor Connection! *2025-03-09, version 11.0.0* This machine is amazing and definitely a great peace of mind know my babies are breathing great air. However, I’ve always had trouble connecting to my WiFi or it connects and disconnects after a certain time. Then, it no longer wants to reconnect. So many bugs in this app yet. DEVELOPERS! Please pay attention to these reviews! ### 1/5 — Bombing Out! *2025-03-01, version 10.0.0* The app keeps bombing out when I try to click into each unit to check the filter health %. The app does not work well at all. Very frustrating. ### 1/5 — Atmosphere Mini Connect *2025-02-22, version 10.0.0* It’s not connecting / working ### 1/5 — Awful - Removes Devices *2025-02-17, version 10.0.0* The app constantly logs out and even deletes all of the devices from the user account. I’m not interested in adding the devices back all of the time. ### 1/5 — Needs a lot of work *2025-02-13, version 10.0.0* Can’t even recognize the password let alone sign in Very difficult to navigate. Haven’t been able access any help videos ### 1/5 — Can’t creat an account *2025-02-03, version 10.0.0* When trying to create a new account through the app, it opens a web browser that says the page can’t be found. What’s the point of this app if I can’t even make an account to use my device? ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t connect to WiFi *2026-02-06, version 15.0.0* I can’t get the app to accept my home WiFi. It did when I first connected but now it won’t. ### 1/5 — Update still have broken sensor *2026-01-24, version 15.0.0* I have been having allergy attacks big time - swollen sinus and walnut eye. Last night I nailed it down to the purifier. It turns off to green when air isn’t completely purified. I had to keep it on throughout the night to breath. ### 1/5 — Needs an update desperately. I haven’t been able to log in for a week. *2026-01-23* So many bugs and will log you out randomly. This wouldn’t be as much of an issue if it actually took your regular account login, but it will just go back to a blank screen. Won’t use or even offer to open autofill and if you use it it copy over your login, that works perfectly fine on the website, it’s still won’t work. Please make this better to the people that trust this company enough tot get an atmosphere **Developer response:** Thank you for reaching out and your review. I'm sure we can assist you with your Atmosphere device connection with a quick troubleshooting discussion. Please contact Amway Customer Service to help resolve this issue. Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST. ### 1/5 — No WiFi Connection *2025-08-17, version 13.1.1* I’ve been using this App for awhile now and since I downloaded it, I could never connect my units to the WiFi. Please fix this! ### 1/5 — Install & Connect *2025-06-11, version 12.0.1* I cannot even download the app. Extremely frustrating! You mention 4.0 version all I see on the App Store 12.1 ### 1/5 — Features never work *2025-06-08, version 12.0.1* Every time I put my air units in a schedule they always just go full blast. ### 1/5 — No good *2025-04-24, version 12.0.1* This app sucks . I don’t have wifi and it won’t connect on Bluetooth. It won’t show my filters health. ### 1/5 — 4/18/25 *2025-04-19, version 12.0.1* Still terrible. Won’t connect to WiFi, can’t distinguish between devices…it’s unfortunate that a company as great as this one can’t seem to figure out how develop a reasonably good app…especially when the old one was good.. ### 1/5 — Doesn’t Work *2025-03-25, version 11.0.0* This app is awful. You can’t even register to get on the app in the first place. It keeps wanting to send you to the main website and then you gotta start all over again. Somebody needs to stay on top of this app make sure it works! ### 1/5 — App is not working *2025-03-12* WiFi connection to the machine doesn’t work at all, and Bluetooth connection says it is successful but actually isn’t. This has been a recent issue. Before, when it wasn’t an issue and was connecting fine, the app regularly would “drop” the device, like lose connection to it. I either have to refresh the app or refresh my dashboard by swiping down, or it logs me out altogether. I’ve had to delete and reinstall the app before to get it to work properly. And lately, the app continues logging me out over and over, nearly every day. It’s annoying, and as big a corporation Amway is, it’s disappointing that this app’s functionality is not better than it is. ## Most praised reviews (10 highest-rated) ### 5/5 — App works great! *2026-04-22* Not sure why there are so many low star reviews. That app works great! It’s not super complex, which is fine since the home devices are pretty simple. Amway keeps upgrading all the time! **Developer response:** Thank you for your review! When users have issues with any part of the app, it is imperative to contact the local Amway Customer Service team and get help. We have hundreds of thousands of users enjoying the benefits of the app, but sometimes users do run into an issue. We are dedicated to helping our customers and ABOs resolve any issue quickly. Thanks again! ### 5/5 — Fantastic tool *2025-05-12, version 12.0.1* Great app to manage your Atmosphere or eSpring systems. ### 5/5 — Application très pratique *2025-05-08, version 12.0.1* La nouvelle application est très complète. Enfin on peut obtenir des informations sur le filtreur d’eau eSpring. Cependant, il était très pratique dans l’ancienne application Atmosphere de voir l’historique de la qualité de l’air de l’appareil. Il faudrait remettre cette fonctionnalité. ### 5/5 — Better Interface and connectivity *2025-01-02, version 9.0.0* Connecting to wifi and bluetooth was smooth. I like the idea of having all devices under one app. ### 5/5 — Informative and easy to use! *2024-07-22* Love this new update. Lots of information in one App while making the use of the machines simple! It’s so easy to find what you need. Just takes a little adjustment if you’re use to the old app. Plus they are always making adjustments. **Developer response:** Ktfrisch - Thank you for your feedback/rating! Also for your patience as you get familiar with the new interface. And yes, we continue working to improve the new app for our customers! ### 5/5 — Can’t connect to my WiFi network *2024-02-07* Everything is great, just the issue with not connecting to the WiFi **Developer response:** Thank you for your comment and rating! Have you been experiencing any wi-fi connectivity issues or was this only when you attempted to connect the first time? ### 4/5 — App is not working *2025-12-19, version 14.1.0* Update 12/2025: i recently discovered that my air purifier seems to be connected to WiFi on its own. I’m guessing an update from the developers deployed some time between my original review and now allowed this to happen (my WiFi hasn’t changed). I can now control the fan speed from the app with no issues of constant disconnection experienced while using Bluetooth. There are still small bugs here and there, such as occasionally having to select the fan button twice and the app forcing my logout once in a while, but otherwise, it’s been smooth for a week now. Updating to 4 stars. Original review 3/2025, 1 star: WiFi connection to the machine doesn’t work at all, and Bluetooth connection says it is successful but actually isn’t. This has been a recent issue. Before, when it wasn’t an issue and was connecting fine, the app regularly would “drop” the device, like lose connection to it. I either have to refresh the app or refresh my dashboard by swiping down, or it logs me out altogether. I’ve had to delete and reinstall the app before to get it to work properly. And lately, the app continues logging me out over and over, nearly every day. It’s annoying, and as big a corporation Amway is, it’s disappointing that this app’s functionality is not better than it is. ### 4/5 — Bumped it from a 2 to a 4 *2025-04-18* Originally I rated this a 2/5 in Sep 2024 and had a terrible experience. After a few updates I would now give it a 4/5! Thanks for listening Amway and making the app way better. **Developer response:** Thank you for taking the time to update your review after improvements were made to app. We appreciate it! ### 4/5 — Frequent Updates Make The App Better *2025-03-02* When the Amway Healthy Home app launched there was much to be desired in its functionality, especially compared to the Atmosphere Sky app. However over time the app has improved markedly. I look forward to seeing the app reach a 5 star experience like its predecessor did. As a piece of technical advice for users struggling with connectivity, make sure your router is running your 2.4 GHz network on the B/G/N/AC/AX mode (or the B/G/N/AC mode if your router is not AX capable) and isn’t conflicting with channels from other networks around you. The Atmosphere Sky and Mini run on network mode B. If your network isn’t configured to enable mode B devices, the Atmosphere products won’t be able to discover your WiFi network. The same is true if you hide your network SSID which will cause your network to appear as “Hidden Network(#)”. Make sure your devices are up to date on their firmware and that your apps are up to date as well. **Developer response:** Dragonism4, this is an excellent piece of advice for other users. We could not have said this better ourselves! Thank you for sharing and helping the Amway user community! ### 4/5 — Better with last update *2024-07-12* I wrote a review earlier about the prefilter reset being clunky, but it has been fixed with the update. I'm glad to see our feedback is being heard and acted upon; I expected nothing less from Amway- their customer service is usually stellar. So I added two more stars. What would make this app even better (and there has been a slight improvement over the last version I had) is to have the option to add an "off" mode in the schedule. I use the Atmosphere Sky Mini at work, and only want it on while I'm working. I don't want it on night mode either. So setting up a schedule where it shuts off, was not clear in the old version. I am testing it out on this version and will see if the schedule I set works. **Developer response:** DarkLuminosity, thank you for your feedback and UPDATE! You will be happy to learn we are implementing the OFF option within the Schedule feature. Stay Tuned! As for your initial feedback: You should be able to reset your filter by either tapping the pre-filter indicator on your device OR through the app, by tapping your Sky unit, viewing Filter Status, and tapping on the Pre-filter. This will open the Clean Your Pre-filter screen that has a large yellow "Reset Pre-filter" button. Tap that button to reset. If you are unable to reset, we recommend you contact Amway Customer Service to help resolve this issue. Email customer.service@amway.com or call 1-800-253-6500. They are open Mon-Fri from 9am-11pm EST. Good luck! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*