# Amwell: Doctor Visits 24/7 — Get Care with Telehealth

> On-demand and scheduled telehealth visits with licensed medical professionals. (iPhone/iPad app by American Well.)

- Source: https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752 (this page in markdown: same URL + `.md`)
- Developer: [American Well](https://appshunter.io/developer/437812372)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.89/5 from 51,918 App Store ratings · 181 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 86 MB
- Languages: English
- Released: 2013-09-09
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752/reviews.md

## What is Amwell?

Quality medical care from anywhere. 


Board-certified doctors and licensed clinicians are standing by to help you feel better, faster. 


Amwell provides access to 24/7 urgent care and scheduled appointments for therapy, psychiatry, nutrition counseling, pediatric care, women's health and more.


 - No appointment needed for urgent care
 - Prescriptions available*
 - Your health insurance may cover your visit
 - Secure and confidential care


We are here when you need us.


24/7 URGENT CARE
No appointment necessary - visits often start in 10 minutes or less. Speak with a clinician for help with a range of common conditions, including coughs, colds, flu, UTIs in adult women, rashes and allergies, pinkeye, burns, cuts, and scrapes. Start a virtual visit now!


THERAPY
Licensed therapists provide talk therapy to help with anxiety, depression, stress, relationship challenges, adolescent therapy, panic attacks, and other common issues. Choose your preferred therapist and schedule a virtual visit at a time that is convenient for you.  
For adults and children over the age of 10. Therapists do not prescribe medication.


PSYCHIATRY
Board-certified and licensed psychiatrists help people who may need treatment with medication, who are already taking medication*, or who have a diagnosed mental disorder. Choose your psychiatrist and schedule a visit at a time that is convenient for you. 
For patients over the age of 18.


OTHER SERVICES AVAILABLE ON AMWELL
 - Women's health needs with experienced clinicians.
 - Breastfeeding support with International Board-Certified Lactation Consultants (IBCLCs).
 - Nutrition counseling with registered dieticians.
 - Pediatric urgent care with licensed pediatricians.
 - Second opinions from Cleveland Clinic expert physicians.


ABOUT THE AMWELL MEDICAL GROUP CLINICIANS
Amwell partners with Amwell Medical Group, a primary care practice with a national network of board-certified doctors and licensed qualified clinicians who, on average, have 15 years of experience. Clinicians are both single- and multi-state licensed and credentialed to work in your state of residence; 24 hours a day, 365 days a year. Each of our clinicians goes through a rigorous selection process to become a part of the network.


Our years of clinical and virtual care experience help us to provide the highest quality care to patients of all backgrounds. 


*Prescription medication is based on provider judgement. Controlled substances are not prescribed, refilled, or managed through these services.


All clinical care rendered on the Amwell platform is delivered exclusively by licensed clinicians practicing through Amwell’s affiliated provider group, Amwell Medical Group. Amwell itself does not provide medical care, treatment, or diagnosis

## Key features

- 24/7 urgent care
- Scheduled therapy and psychiatry appointments
- Prescription services available
- Pediatric and women's health care
- Nutrition counseling
- Second opinions from experts

## What do users think of Amwell?

Overall sentiment: positive

**Pros**

- 🚀 Convenient and fast
- 👍 Friendly and knowledgeable doctors
- 💡 Saves time and money compared to in-person visits
- 🚑 Helpful for non-emergency medical issues
- 🏥 Good alternative to urgent care or ER

**Cons**

- 🐛 Technical issues with app and connectivity
- ⚠️ Doctors unable to prescribe certain medications
- 💰 Expensive for those without insurance coverage
- 🕰️ Long wait times for appointments
- 🤔 Doctors not always able to provide full service

**Commonly reported bugs**

- App crashes or freezes during use
- Issues with prescription orders and delivery
- Inconsistent user experience across devices

**Most requested features**

- Option to message doctors directly
- Ability to add appointments to calendar
- Improved insurance integration and billing

## Recent user reviews (10 of 181)

All indexed reviews: https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752/reviews.md

### 1/5 — App Quality Turned Sour

*2026-05-15, version 12.23.000*

Auto login is broken and the app is just a very poor view of a webpage that doesn’t even fit your device screen. Needs improvement severely.

### 1/5 — Terrible app

*2026-04-28, version 12.23.000*

This app and their website is terrible. Nothing works.

### 5/5 — Wonderful Experience

*2026-04-07, version 12.22.403*

Very easy to sign up, saw the provider within minutes, and the provider was wonderful. Highly recommend!

### 5/5 — So fast and efficient

*2026-03-26, version 12.22.403*

Very easy, quick and efficient. Exactly the same outcome except much faster. Super professional.

### 5/5 — Patient

*2026-03-22, version 12.22.403*

Dr. Girard was very thorough, knowledgeable, caring and efficient with our time.  Great personality and very helpful, with the most updated medical advice.

### 5/5 — Amwell is AMAZING

*2026-03-07, version 12.22.403*

Amwell is AMAZING, from calling for help with the app, to Dr. Matthew Moore helping my child and listening to my concern.  Best experience, all from the comfort of my home.

### 5/5 — Excellent communicator

*2026-03-06, version 12.22.403*

I thoroughly appreciate the time and detail Dr Pena took to review my health complaint and make sure all bases were covered.

### 5/5 — Great Provider

*2026-03-04, version 12.22.403*

I enjoyed meeting Lauren and she was very professional

### 1/5 — Terrible Experience

*2026-02-27, version 12.22.403*

I would not recommend this app whatsoever. I sat in the waiting room forever and none of the doctors seemed like they were available. I would recommend using a different app.

### 5/5 — Ear & Travel

*2026-02-21, version 12.22.403*

I’ve been traveling and had a bloody discharge from my ear and was concerned because I had to continue flying The physician quickly diagnosed. It was not an infection rather it was built-up earwax that needed to be cleaned out, either on my own, or I could go into a clinic to have it done. I was able to go into a pharmacy and get a kit and took care of it and all is better. Great service and great physician.

## Frequently asked questions about Amwell

### What kind of medical care can I get through Amwell?

Amwell offers a wide range of medical services, including 24/7 urgent care for common conditions, scheduled appointments for therapy, psychiatry, nutrition counseling, pediatric care, women's health, and even second opinions from expert physicians. You can get help for issues like colds, flu, rashes, anxiety, depression, and more.

### How does Amwell's urgent care work?

For urgent care, no appointment is needed, and visits often start in 10 minutes or less. You can speak with a licensed clinician for help with a variety of common conditions, ensuring you get prompt attention when you need it.

### Can I get prescriptions through Amwell?

Yes, prescriptions are available based on the provider's judgment. However, controlled substances are not prescribed, refilled, or managed through these services. This feature allows for convenient access to necessary medications for many common ailments.

### Does my health insurance cover Amwell visits?

Your health insurance may cover your visit, making telehealth services more accessible and affordable. It's recommended to check with your insurance provider to understand your specific coverage details.

### What are the age restrictions for different services?

Therapy services are available for adults and children over the age of 10, though therapists do not prescribe medication. Psychiatry services are for patients over the age of 18. Urgent care and other specialized services have their own specific clinician qualifications.

## Version history (last 5 releases)

### 12.23.000 — 2026-04-23

Performance enhancements to increase reliability and speed

### 12.22.403 — 2025-12-13

Performance enhancements to increase reliability and speed

### 12.22.400 — 2025-09-18

Performance enhancements to increase reliability and speed

### 12.22.300 — 2025-08-29

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-10

Performance enhancements to increase reliability and speed

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## More apps by American Well

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All apps by American Well: https://appshunter.io/developer/437812372

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*