# Amy’s Drive Thru — user reviews > 25 indexed App Store user reviews of Amy’s Drive Thru by Paytronix Systems Inc, rated 3.94/5 from 64 ratings. - Source: https://appshunter.io/ios/app/amys-drive-thru/id1548761784/reviews - App overview in markdown: https://appshunter.io/ios/app/amys-drive-thru/id1548761784.md - Rating breakdown: 5★ 43 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 14 ## Newest reviews (5 of 25) ### 3/5 — Room for improvement *2022-06-25, version 22.7.2022051801* I feel like the rewards section isn’t great. I eat here A LOT, multiple times a week, and I rarely see any dollars off - maybe once. And the alleged free fried promo I had awhile back would not work no matter what I tried. It works now, but my main gripe is the fact that you can’t save your vehicle description under your profile! I use the app to pickup since I’m in a rush on my lunch break at work (drive thru lines can be long) and I have to type in my vehicle’s color, make and model every time! Please improve! :) ### 5/5 — Love organic *2021-12-11, version 21.20.2021032205* Can’t go wrong with the veggie burger & fries are way better than In n out !!!! I said it …. My new fav is the Mac n cheese with a scoop of chili . So yummy ! ### 5/5 — Super convenient! *2021-05-21, version 21.20.2021032205* The food is so incredibly good! ### 5/5 — Perfect app *2021-05-20, version 21.20.2021032205* This app is spot on. Thanks for having it available. ### 3/5 — Love the place, not the app *2021-05-19, version 21.20.2021032205* Amy’s drive through is a game-changer when it comes to fast food. I love almost everything on the menu but I hope to see some app improvements. It would make user’s experiences much easier if you could save your credit card and didn’t have to enter the info every time. There are also just some weird glitches I’ve found when you get to the payment step so maybe some attention could be put into that area. The app is relatively new so I’m sure it’s just a matter of time showing what needs fixing. ## Most critical reviews (10 lowest-rated) ### 1/5 — App stopped working *2025-11-06, version 25.12.2025082901* The app is suddenly not working, and I had coupons for free sandwiches, fries, and $4 credit. No way to contact them. Lost a customer ### 1/5 — Friyay Promo does not work *2024-02-09, version 23.9.2023052201* The free fries promotion is a scam. I tried repeatedly to redeem my reward and it did not work. Very disappointing to offer customers a promotion that they can’t redeem. ### 1/5 — Current version is crashing instantly *2023-05-09, version 22.17.2022121402* Currently unusable. Previous versions were fine. ### 1/5 — Can’t even open the menu *2023-03-26, version 22.17.2022121402* App shuts down as soon as I click “order” can’t log in despite many, many, many tries and password resets. ### 1/5 — Scrumptious food, but the app needs a complete overhaul! *2022-06-09, version 22.7.2022051801* I love the organic food that Amy’s Drive Thru offers. All of their menu items are scrumptious especially the veggie burgers, sweet potato fries and the broccoli cheddar mac n’ cheese! The app is terrible though. Limited functionality with vague redemption of rewards. Free fries means free fries right? …so if I decide to choose cheese fries or sweet potato fries… honor your free fries reward!! There’s no clear explanation on the rewards system, not even in the FAQs. Staff members are also clueless about the point rewards app too. I think Amy’s should fire the app developer and rethink their strategy with regards to developing an intuitive, easy app that fits well with their simple, good organic food ethos. ### 1/5 — Wrong Orders, No Curbside *2022-01-21* Five stars for the food but 1 star for the app and online order-pickup system. The app works fine and would be my preferred way to order and get my food if it actually worked as intended. Here are the problems I have encountered using the app ordering: there is no curbside pick up, there are parking spaces designated for online order curbside pickup and it instructs you to “click I’m here” but that feature doesn’t exist in the app. If you call they tell you to come inside to pick it up. The staff are both surprised and confused at the online orders. Both times we tried it our order was missing items and had the wrong items. This doesn’t happen using the drive thru, it seems to be because online orders are outside the normal workflow and no one is checking that the orders are correct before handing it off. It’s too bad because it is very convenient to use and avoids the drive thru waits. I want to try it again but it is a big risk and I’ll have to take apart everything to make sure it is correct before leaving and most likely will have to go back inside to get it corrected. A lot of hassle and confrontation for something that is supposed to be fast and easy. My request is to fix the app, make it actually curbside and train the staff or hire more staff to ensure the online orders are filled correctly. ### 1/5 — Consistently waiting over 15 minuets after the time order time given *2022-01-13, version 21.20.2021032205* Not sure why there is even a curbside pick up feature when the people in the drive through line get their food faster. ### 1/5 — 👎 *2021-10-16, version 21.20.2021032205* Didn’t receive my chocolate shake. Instructions for burger were not followed. No place on the app or website to give feedback. No email. Message nothing. There should be a direct connection from the order/receipt to feedback on the order. If I can let you know that I’m there to pick up then you should be able to hear feedback when you owe a guest money. ### 2/5 — Poor User Experience *2022-10-18, version 22.14.2022090701* Rejected two valid credit cards. Not the best UI/UX. Makes we not want to order from Amy’s ### 3/5 — Airport location not listed in app *2023-04-19, version 22.17.2022121402* Downloaded for ordering from airport location however app doesn’t include that. It doesn’t list it in locations as well as searching by zip doesn’t list it. At minimum they should list and indicate online ordering not available for the location so that users don’t waste time trying to figure out what’s wrong with their search. ## Most praised reviews (10 highest-rated) ### 5/5 — Save my favorite order *2025-09-03, version 25.12.2025082901* I think the app is very convenient. I especially like that I can save my favorite order for ease of ordering. I just wish it was possible to use gift cards for payment on the app. ### 5/5 — Easy to use *2024-12-21, version 24.12.2024090301* Great app, great food! Makes ordering ahead very easy ### 5/5 — Always good to us. *2024-09-10, version 24.12.2024090301* Everything comes out so well and prepared/placed excellently. We like the points that we earn too, as they help us purchase more of our favorite drive thru restaurant delights. Thank you for doing it better Amy’s. ### 5/5 — Love the food, love the app *2023-12-06* If you are a regular customer at Amy’s (like me) you will love the convenience of using their app. I can save my favorite options for quick ordering. Also you get points every time you use it which means more delicious Amy’s food for FREE! ### 5/5 — Quality Food, excellent app *2023-09-17, version 23.9.2023052201* Love Amy’s and their app. So excited to have a local Amy’s now! ### 5/5 — Yay Amy’s Drive Thru *2023-06-17, version 23.9.2023052201* We’re So Happy to have an organic drive thru in T.O. It’s been a long wait but so worth the wait. I’m so glad that customers tip those serve our community with tasty food! You All are Amazing!! 🙌🏻😊 ### 5/5 — Love the Place and the App *2023-05-31, version 23.9.2023052201* Best vegan/vegetarian drive through food in the world. Everything is delicious (I have tried almost everything on the menu). The staff at the restaurants are all very friendly and professional. The app works perfectly for online orders. And has a nice save your order as a favorite for the future. It could use a refresh visually but not necessarily at all. Thank you to the devs for your time and effort. ### 5/5 — Great food Great service *2023-01-16, version 22.17.2022121402* Have enjoyed this for awhile. App very easy to navigate and saves payment info. Offers some modified choices for items. Best milkshake hands down!! ### 5/5 — Yummy! Thank you! *2022-06-20, version 22.7.2022051801* I am so thrilled to have Amy’s nearby! For vegheads fast-food is mediocre at best. Amy’s changed that and I am so grateful! I haven’t quite tried everything on the menu, but everything I’ve tried has been delicious 🙂 ### 5/5 — Best online ordering app ever! *2022-01-06, version 21.20.2021032205* Why can’t all online ordering be this easy? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*