# ANA MILEAGE CLUB

> Earn and use miles with a mobile payment service and mileage tracking. (iPhone/iPad app by ANA (All Nippon Airways).)

- Source: https://appshunter.io/ios/app/ana-mileage-club/id1091951820 (this page in markdown: same URL + `.md`)
- Developer: [ANA (All Nippon Airways)](https://appshunter.io/developer/382028330)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 1,022 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 179 MB
- Languages: Japanese, American English
- Released: 2016-05-16
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ana-mileage-club/id1091951820/reviews.md

## What is ANA MILEAGE CLUB?

Thank you for flying ANA.

【Features of the ANA Mileage Club App】 
◆ Spots where you can earn miles and spots recommended by ANA staff.
ANA Mileage Club App introduces spots where you can earn miles and use ANA Pay in your daily life and on your travels.				
You can also refer to ANA staff's recommendation comments for each spot.				

◆ ANA pay is Available！
ANA Pay is a mobile payment service in ANA Mileage Club app.
With ANA Pay, you can earn miles on your everyday shopping. The miles can be converted to the equivalent of 1 yen per mile and put on the app, so you can use them for everyday shopping. In addition, it is easy to top up from credit cards, ATMs at convenience stores, and Apple Pay.
Furthermore, a new feature of touch payment has been added, the number of stores that can be accepted to pay with ANA pay has increased significantly, and also available in the online shop.

◆Easy to check your mileage accrual and status.
The new app is the same as the old one.
The new app is also simpler and easier to view your mileage accumulation and premium points.
The new app is also simpler and easier to use.

◆Various mini-applications have been added to the ANA Mileage Club application.				
You can earn and use more miles by using the mini-applications that will be added one after another.

## Key features

- Discover mile-earning spots
- ANA Pay mobile payment
- Track mileage accrual and status
- Earn and use miles with mini-apps
- Touch payment for increased store acceptance

## What do users think of ANA MILEAGE CLUB?

Overall sentiment: negative

**Pros**

- 👍 Great customer service
- 👍 Clean airplanes

**Cons**

- 🐛 Outdated and difficult to use
- 🐛 Cannot link reservations
- 🐛 Separate app for frequent flyer program
- 🐛 Cannot save membership card to Apple Wallet

**Commonly reported bugs**

- Cannot enter full legal name
- Cannot submit mileage number without error
- Reservation information not saved between sessions

**Most requested features**

- Add Apple Wallet support
- Improve reservation and booking experience
- Integrate frequent flyer program into main app

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/ana-mileage-club/id1091951820/reviews.md

### 1/5 — Zero Star

*2026-04-21*

App is non operational. Always have errors. Never syncs with website. Horrible horrible. Please update and improve this app.

### 1/5 — Bad

*2026-04-12*

Impossible

### 1/5 — If you have a long name don’t bother

*2026-02-10*

Their system is so stupid and old. I can’t enter my full legal name and it won’t let me add spaces. Can’t transfer Amex points.

### 1/5 — インターネット通信環境のせいにするな！

*2025-11-28*

「エラー：インターネット通信環境を確認してください」が出る人は、一旦、アプリをアンインストールして再インストールするとログインできるかもしれない。自分はこれでログイン出来た。 【経緯】 ANAマイレージクラブ・アプリ自体は起動するが、お客様番号とパスワードを入力してログインしようとすると「エラー：インターネット通信環境を確認してください」と表示されて進めなかった。 インターネット通信環境に問題は無い。WEBも見れるし、他のアプリは通信できている。試しに、部屋のWi-Fiとは切断して、DoCoMoの回線で試したがダメだった。iPhone自体を再起動し、アプリも再起動したがダメだった。 ANA Payカスタマーデスク（電話番号：050-3172-3050　営業時間：月～土 9:30～17:00）に電話し、状況を話したが、過去にそんな不具合の問い合わせは無いと言う。じゃ、このサイトはなんなんだ？少なくとも8人がこの問題を報告しているが誰も問い合わせてないとでも言うのか？で、そもそも、このアプリ自体は別部署のANAマイレージサービスセンターが統括だと言い、そこに電話しろというので「俺は掛けない。そっちで連携して問題を解決してくれ」と伝えて、折り返しの電話を待った。 数時間後に電話があり、やはりそんな不具合は聞いたことも無いと言い張るが、別の不具合の際にアプリをアンインストールして再インストールすると直った例があるというので、電話を繋いだまま、アンインストールした。ちなみに、アンインストールしてもデータは消えない（アカウント情報はクラウドにあるようだ）ので、安心してアンインストールしてくれればよい。そして再インストールし、お客様番号とパスワードを入力すると登録されたメアドに認証情報が送られてきて、認証完了するとログインできた。問題解決できたので感謝を伝えて電話を切った。にしてもだ、インターネット通信環境（と俺ら）のせいにして逃げ切ろうとしていた姿勢は許せない。 ということで試してみてほしい。

### 1/5 — もう3.4日ログインできない

*2025-10-02*

お客様番号入れて、パスワード入れると何故かワンタイムパスワードエラーになる（ワンタイムパスワードはまだ入れてもない）。

アプリ側のエラーなのに、障害が起こってから何日も経ってるのにアナウンスもないし、問い合わせしても数日返信もない。

あまりにもひどい扱いですね。

チャージもできなくて決済が出来ません。

### 1/5 — 広告の出し方が最悪

*2025-08-24*

広告を出すのはまあまだ100歩譲っていいとして、その出し方が最悪すぎる。
マイルガチャを引こうとした時に選択肢をタップしようとしたら、そのタップしようとした所に広告がいきなり出てきて広告のページに飛んだ時はさすがにキレそうになった。
絶対広告にを踏ませようとワザとこんな仕様にしているとしか思えない。悪質すぎる。

### 1/5 — 駄目なアプリ

*2025-07-19*

アップデートしたら、「インターネット環境を確認して下さい」のメッセージが繰り返し出てログイン出来ない。考えられる事を全て試し、サービスセンターにも問い合わせたが結局駄目だった。別にロックもされていないらしい。6000ほど残っていたのを思い出し、アマギフやSUICAに逃した。これを機会にANAからJALに完全に乗り換える。さらばANA!
ANApay は、本体と切り離し別アプリにするべき。また、iOS バージョンを低めから使えるようにしないと怖くてチャージ出来んと思うよ。

### 1/5 — 本人確認が全くできない

*2025-05-23*

本人確認を何度も試したが、一向に不承認の連続
問い合わせても本人確認の作業と問い合わせ口の担当は別々で、不承認の理由がわからないので、本人確認の理由がわからない

この状況で郵送対応されても、郵送費用はカスタマー持ちで、何度もやり取りすることが想定されるため、お金の無駄と言わざるを得ない

毎回住所入力する手間も、考えられないほどUI/UXが良くない

全くカスタマーのことが考えられていないアプリだと言える

### 1/5 — Ridiculous

*2024-12-31*

This app is the most ridiculous thing I ever use. When trying to register an account they give you the option to add your first and last name but not your middle name with is on your passport. It tells you to combine your first and middle name together but the app will not let you do that. So you have no choice to just do what we do in the USA just add your first name and last name. Now I can’t add my plan flight because guess what it has my middle name which the ANA app doesn’t. When I try to fix my name within the app it doesn’t give you the option which is 100% stupidest thing I ever saw.  WTF⁉️

### 2/5 — Needs to be updated

*2024-10-14*

Can’t seem to submit my Mileage number without giving me an error

## Frequently asked questions about ANA MILEAGE CLUB

### What does the ANA Mileage Club app do?

The ANA Mileage Club app helps you earn and use miles for travel and everyday purchases. It allows you to discover places where you can earn miles, use ANA Pay for mobile payments, and easily check your mileage accrual and status.

### How can I earn miles with this app?

You can earn miles by visiting recommended spots, using the ANA Pay mobile payment service for your daily shopping, and by utilizing various mini-applications that are added to the app. These mini-applications are designed to help you earn and use more miles.

### Is the ANA Mileage Club app free to use?

Yes, the ANA Mileage Club app is free to download and use. While the app itself is free, it does offer in-app purchases, which likely relate to ways to enhance your mileage earning or redemption capabilities.

### What is ANA Pay?

ANA Pay is a mobile payment service integrated within the ANA Mileage Club app. It allows you to earn miles on your everyday shopping. These earned miles can be converted to a monetary value and used for purchases within the app or at participating merchants.

### Where can I use ANA Pay?

ANA Pay can be used for everyday shopping, with a significant increase in the number of stores that accept it due to the addition of touch payment functionality. It is also available for use in online shops.

## Version history (last 5 releases)

### 4.70.0 — 2026-08-19

We’ve added new features and made minor fixes and performance improvements.
＝＝＝＝＝＝＝＝＝＝＝ 
[Introducing the New "Miles Challenge" Feature] 
We are excited to introduce the "Miles Challenge," a new feature where you can win 2,000 miles in a drawing.
・Simply complete quick missions—such as travel-related surveys or service quizzes—to earn exclusive raffle tickets for this feature.
・Use 30 raffle tickets to play a scratch-off game for a chance to win 2,000 miles. 
・You can access it from "Miles Challenge" at the top of the Home screen.
It’s a great way to take a quick break during your daily commute or business trips. We hope you enjoy this new feature!
＝＝＝＝＝＝＝＝＝＝＝
 Thank you for your continued support of the ANA Mileage Club app.

### 4.69.0 — 2026-07-23

We have made minor adjustments and performance improvements.
Thank you for using the ANA Mileage Club application.

### 4.68.0 — 2026-07-07

We have made minor adjustments and performance improvements.
Thank you for using the ANA Mileage Club application.

### 4.67.0 — 2026-06-24

We have made minor adjustments and performance improvements.
Thank you for using the ANA Mileage Club application.

### 4.66.0 — 2026-06-10

We have made minor adjustments and performance improvements.
Thank you for using the ANA Mileage Club application.

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## More apps by ANA (All Nippon Airways)

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All apps by ANA (All Nippon Airways): https://appshunter.io/developer/382028330

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*