# ANACITY — user reviews > 56 indexed App Store user reviews of ANACITY by Anacity, rated 2.80/5 from 14 ratings. - Source: https://appshunter.io/ios/app/anacity/id1563408631/reviews - App overview in markdown: https://appshunter.io/ios/app/anacity/id1563408631.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 7 ## Newest reviews (17 of 56) ### 1/5 — Poor building hygiene *2025-07-28, version 5.1.14* I had previously submitted a complaint through the resident portal; however, no action has been taken. Despite each apartment contributing approximately AED 1,000 monthly in service charges, basic hygiene and cleanliness are not being maintained. It is extremely disappointing that the funds collected from homeowners appear to be spent on patching up poor-quality construction work, rather than on regular pest control and proper cleaning of shared areas such as: • Corridors • Gym and gym washrooms • Trash rooms ### 1/5 — Bugs *2025-07-23, version 5.1.14* This thing is terrible slow - can’t recommend it at all ### 1/5 — Activity Details *2025-07-02, version 5.1.12* I am unable to open the visitor request details in the list of activities. When I try, the application crashes immediately. ### 1/5 — Unintuitive and buggy *2025-06-28, version 5.1.12* The title really says it all. I can’t even move into my rental unit… ### 1/5 — Bad User experience *2025-06-09, version 5.1.11* The user experience at the app is so bad even the interface ### 1/5 — Poor Response *2025-04-28, version 5.1.11* The tiles in my apartment got cracked automatically at night and a major floor portion in the hall is lifted up. We raised the complaint same day itself. Is this the kind of pathetic response you think is acceptable? What’s the point of having this useless online application if it doesn’t resolve anything? If your maintenance team can’t even manage spare tiles, why are they even employed? What exactly are they being paid for to sit idle? It’s been four days since I lodged the complaint, and there’s been zero progress. This is absolute negligence and a complete failure on your part. ### 1/5 — Major Issue during Sign-up *2025-04-03, version 5.1.9* I can’t create an account as the step where I provide a password is broken and no password no matter how complex is not accepted. ### 1/5 — Bad bad bad *2025-02-21, version 5.1.9* this app is one of the worst I was trying to book the paddle court since yesterday And u didn’t accept my booking Now i found that it already booked!!!!!!!!!!!!! Are we playing here? Why is it so hard to book why are u not allowing me to book I will send a complain to the company Snd will put a bad s ### 1/5 — Useless *2025-02-05, version 5.1.9* I cannot raise a request, because I need to select a category of request to do that, and no category pops out. Raising a request is the only helpful thing that could be there. ### 1/5 — Works very slow *2025-02-04, version 5.1.9* It always loading few minutes and I can't find - how to pay the bill ### 1/5 — Waste of time *2025-01-27* This app and the website is frustrating and annoying. I tried to reset my password on website, doesn’t matter how much complex password I set, meeting all password requirements, website is going in loops and every time asking new password. Mobile app cannot even find my apartment community while I have been receiving emails from ApnaComplex and ANACITY for years. Poor job by developers. ### 1/5 — Pathetic *2025-01-15, version 5.1.9* An example of how not to do the app ### 1/5 — No option to pay *2024-12-19* Confusing! ### 3/5 — Not bad *2024-12-14, version 5.1.7* The idea is great, but major issues within the app, any many glitches occurring. They need to be resolved before they ask users to use this app. ### 1/5 — Bad *2024-11-10, version 5.1.7* Bad very bad ### 1/5 — Freezing up *2024-10-28* App is freezing up ### 1/5 — Unsatisfied *2024-10-14, version 5.1.7* Terrible service. No reply from staff on the app. Maintenance people come and don’t fix the problem, they lie and leave ## Most critical reviews (10 lowest-rated) ### 1/5 — Not happy *2026-03-14, version 5.2.2* Feel like nothing gets solved by management, replies are super slow, can not book facilities for more than 2 hours for example BBQ and get no feedback after requesting a booking ### 1/5 — Low quality of services *2025-10-17, version 5.1.18* Very slow response and difficult coordination and low support ### 1/5 — Doing admin work instead of building team!!! *2025-10-15, version 5.1.18* This application designed to shift all admin related work to the tenant instead of the building management team. ### 1/5 — this app does not work. costs me hours and nerves and blocked moving in. *2025-09-26, version 5.1.17* Not ok. ### 1/5 — Worst app ever *2025-09-17, version 5.1.17* I am trying to submit request for palace tower app is throwing different error message every time The team also not responsive. No escalation metrics. ### 1/5 — Maintenance issues BCSN *2025-09-15, version 5.1.17* Disgusting service. They were never on time, they never eliminated the shortcomings ### 1/5 — Not user friendly *2025-08-19, version 5.1.15* Not user friendly ### 1/5 — خدمة سيئة في بلاس تاور سيليكون *2025-08-15, version 5.1.15* خدمة سيئة في بلاس تاور سيليكون ### 1/5 — Horrible app *2025-08-14, version 5.1.15* Bad ### 1/5 — Basic App without real time tracking *2025-08-04, version 5.1.14* App not updated that does not reflect real amounts. ## Most praised reviews (10 highest-rated) ### 5/5 — Binghatti phoenix *2026-04-10* أشكركم جميعا ### 5/5 — Easy to use *2025-10-15, version 5.1.18* Very clear and understandable ### 5/5 — Most helpful *2025-09-19* App is really very helpful. Thankyou for such an amazing app. ### 5/5 — Ease of Use *2024-10-01* Its very easy to navigate and self-explanatory. ### 5/5 — Comprehensive excellence *2024-04-03, version 5.1.4* Perfect execution of all demands and services online ### 5/5 — Ddndjs *2023-09-04, version 5.0.4* Djsjddj ### 5/5 — Perfect *2023-07-28, version 4.59.4* Every thing is perfect 👍 ### 5/5 — Good flow, *2023-06-14* better than the site. ### 5/5 — Best management team *2023-06-07, version 4.59.4* Really helpful and supportive team ### 5/5 — Good *2022-11-12, version 4.58.0* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*