# Anat \| أناة — user reviews

> 45 indexed App Store user reviews of Anat | أناة by Lean, rated 4.60/5 from 423 ratings.

- Source: https://appshunter.io/ios/app/anat/id1472911277/reviews
- App overview in markdown: https://appshunter.io/ios/app/anat/id1472911277.md
- Rating breakdown: 5★ 363 · 4★ 9 · 3★ 9 · 2★ 7 · 1★ 35

## What do users think of Anat | أناة?

Overall sentiment: negative

**Pros**

- 💊 Comprehensive drug information database
- 🔗 Integration with citizen and resident data
- 📋 Prescription writing capability for health professionals

**Cons**

- 🐛 Frequent crashes and app failures
- ❌ Account creation consistently fails
- 🔐 Login and authentication issues
- ⚠️ Poor performance and slow functionality
- 📱 Incompatible with older iOS versions
- 🔄 Synchronization problems with practitioner licenses
- ❌ Missing calendar month support (Rajab)
- 🗑️ Removed prescription features in updates
- 📞 Unresponsive customer support
- ⚪ White screen on launch
- ⏱️ Delayed verification code delivery

**Commonly reported bugs**

- Account creation error messages
- Login failures with password reset issues
- App crashes after updates
- White screen display on startup
- Verification code not sending or delayed delivery
- Incompatibility with iPhone 6 and iOS 12
- Server errors during registration
- Synchronization failures with practitioner data
- Calendar month recognition errors
- Continuous error prompts during basic operations

**Most requested features**

- Appointment booking functionality
- Integration with Wasfaty national prescription system
- Improved synchronization with health practitioner licenses
- Support for both Hijri and Gregorian calendar dates
- Enhanced user interface and modernization
- Better customer support and training for support staff

## Newest reviews (15 of 45)

### 1/5 — Not a practice app..?!

*2021-06-26, version 1.43*

It is a waste of time. gives me system error when I try to log in..and then send me verification code..after I registered for COVID-19 vaccine.. Anat gave me that I already registered for the vaccine,  but after 2 months of waiting I realize that my registration was cancelled for unknown reasons..and I have to request vaccine again through different app..!?!

### 1/5 — برنامج بدائي

*2021-05-29, version 1.42*

البرنامج جدا بدائي وبطئ واعطاله كثيره.

### 1/5 — جدة الرياض

*2021-05-21, version 1.42*

التطبيق لا يفتح

### 1/5 — سيء جدًا

*2021-04-17, version 1.42*

تطبيق سيء جدا ولا له أي فائدة بعد ما تقدر تحجز موعد تطعيم كورونا عن طريق تطبيق صحتي
انصح بحذفه من الـ App Store

### 1/5 — لا يعمل

*2021-04-05, version 1.42*

ما يشتغل البرنامج بعد ما حملته يجيني شاشة بيضاء اش المشكله!

### 1/5 — Low performance

*2021-03-31*

I’s show Failed tried for each steps on the app !

### 1/5 — التطبيق لا يعمل

*2021-03-29, version 1.42*

التطبيق لا يعمل على ايفون6 وش الحل مع اني محدث اخر اصدار

### 1/5 — I can’t set a new password during sign up

*2021-03-23*

I can’t set a new password during sign up

### 1/5 — Not working

*2021-03-10*

It’s been almost 4 days trying to register but every time it tells me to try again or something went wrong !! 
I need to register to get the vaccine 
Please fix it for us

### 1/5 — من اسوء البرامج على الاطلاق

*2021-03-05, version 1.41*

مهما حدثتوا نسخ البرنامج لايمكن ابدا انشاء حساب حيث يعطي البرنامج خطأ اثناء انشائه. وهو على هذه الحاله منذ شهور. فشل في تطوير البرنامج

### 1/5 — تطبيق سيء

*2021-03-02, version 1.4.0*

تطبيق سيء كل ما ادخل يكتبلي error او انه مايترسل رمز التفعيل الا بعد ٥ دقايق و يكون الوقت راح

### 1/5 — cannot open an account

*2021-03-01*

since two month trying to open an account .... i sent an email no one reply

### 1/5 — حدث خطأ في الخادم حاول مره اخرى

*2021-02-26, version 1.4.0*

عذا اسم البرنامج ⬆️ جدا جدا سيئ👎🏻

### 1/5 — It doesn't work

*2021-02-18*

🙂 please fix it

### 1/5 — Not working

*2021-02-16*

This app is just a demo, I tried incessantly to register for the COVID-19 vaccine but the app gave me an error

## Most critical reviews (10 lowest-rated)

### 1/5 — Review after years of trying

*2026-04-13, version 3.27.0*

ارجو الغاء هذا البرنامج. يضيف صعوبات غير ضروريه للممارسين الصحيين و المرضى و فيه تعطيل سير عمل و مصالح الناس.

### 1/5 — Very poor system ‼️‼️‼️

*2024-11-10, version 3.17.0*

نظام سيء جدا جدا 
تخيل شهر رجب غير موجود 
وهو شهر ميلاد ٩٠ ٪؜ من السعوديين
وعندي مريض يحتاج مضاد حيوي عاجلا 
ولايقبل لاتاريخ هجري ولا ميلادي

### 1/5 — التطبيق لا يعمل

*2024-01-20, version 3.6.2*

يوجد تحديث ولا استطيع التحديث ولا فائدة منه

### 1/5 — صار تطبيق بلافائده it became useless app

*2022-10-09*

Initially when I registered as a consultant health professional, the only benefit I got is I can make write prescription.
Now with the new update, instead improving the proscriptions system and connecting it to (Wasfaty) the national prescription (my prescription), it was deleted.
Now the app became so useless to me.

**Developer response:** we appreciate your time and feedback. If you're facing any issues kindly contact us by Email: Support@anat.sa or via Twitter: @anat_app

### 1/5 — I cannot login. Plz fix asap

*2022-06-18*

Plz fix

**Developer response:** we appreciate your time and feedback. If you're facing any issues kindly contact us by Email: Support@anat.sa or via Twitter: @anat_app

### 1/5 — التطبيق لايعمل بالشكل الصحيح

*2022-02-13, version 2.0.0*

التطبيق يحتاج الى تحديث
وكذلك الدعم يحتاجوا تدريب
بالرغم من التواصل معكم عدة مرات ولكن لاحياة لمن تنادي 👎👎👎👎

### 1/5 — تطبيق بدون فايدة

*2021-10-21, version 1.47*

مدري وش فايدة التطبيق بصراحه 
بس تسجل وخلاص ولا تقدر تحجز موعد ولا مميزات

### 1/5 — Dr.

*2021-10-19, version 1.47*

I can’t open the app ????

### 1/5 — The worst

*2021-07-11*

Can’t even open!!!!!!

### 1/5 — Need improvement

*2021-07-01*

Not working on IOS 12

## Most praised reviews (8 highest-rated)

### 5/5 — غير عملي

*2023-10-28, version 3.5.0*

المزامنه مع ممارس صفر
رخصة الممارسه مجدده في اوغسطس والتطبيق لا يستطيع تمييز ذلك وبالتالي لم استطع صرف دواء في غاية الضروره الان

### 5/5 — اعتقد أنه للممارسين الصحيين فقط

*2020-03-27, version 1.06*

هل هو خاص بالممارسين الصحيين فقط

### 5/5 — Amazing

*2020-03-25*

I opened it immediately after the minister announced for it.
I was amazed by its capabilities and availability of all necessary information regarding the drugs, names of diseases and linkage to the citizens and residents data.
Excellent work 👏🏻👏🏻

**Developer response:** Dear User, thank you for your time and positive feedback.

### 3/5 — Need more

*2021-03-07*

Need a lot of improvement and updates

### 2/5 — Not working

*2021-03-16*

I can’t login nor ask for the password!
I want to take my vaccine but it’s not working 
Can you fix it fast please

### 2/5 — The app not opening

*2021-03-13*

Not opening at all , please fix

### 2/5 — Cannot open the application

*2021-03-05*

Cannot open the application after the last update

### 2/5 — Technical problem

*2021-01-12, version 1.3.9*

I did register in anat , since 12/17/2020. I didn’t get any response yet due to the app unable to update. The ministry employees helpful responding but the app need updated to be utilised probably. Thank You for your support and understanding

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*