# ANBorough — user reviews

> 24 indexed App Store user reviews of ANBorough by Antrim and Newtownabbey Borough Council.

- Source: https://appshunter.io/ios/app/anborough/id1454787987/reviews
- App overview in markdown: https://appshunter.io/ios/app/anborough/id1454787987.md

## Newest reviews (11 of 24)

### 1/5 — Swimming

*2021-09-08, version 1.4.4*

How do you know what swim session you have booked for? It just gives you an option for the whole day then notes 6.15, how do you know if the session you want is not going to be overcrowded ?

### 1/5 — Terrible App

*2021-09-01, version 1.4.4*

You have to enter your username and password every time you open the app as it won’t let your phone remember it.   Extremely difficult to use with way too many menus and confirmations to get through.  Set up like it was a shop rather than a booking app.  Often doesn’t work.  Randomly loses your membership card.  Difficult to find your bookings when you eventually manage to make one. The old version was poor but the update is abysmal.  Embarrassed for AN Borough to have produced such a terrible app, hard to understand how they could have made it quite so bad.

### 1/5 — Awful

*2021-05-28, version 1.4.3*

This had always been snd still is one of the worst apps I have ever used.  Given you can’t phone into the Sixmile Leisure Centre at the minute it really shouldn’t be so unreliable.
Different issue every time either my wife or I try to use, really poor.

### 1/5 — Truly awful app

*2021-05-11, version 1.4.3*

I’ve spent ages logging in and out, deleting and reinstalling the App but no joy. Really dreadful app for booking leisure activities - you have no hope at the minute of booking anything

### 1/5 — Can’t log on

*2021-05-10, version 1.4.3*

Constant issues booking gym or pool. Won’t let you log in now

### 1/5 — Try writing a letter

*2021-05-09, version 1.4.3*

This app is useless. You cannot log in. You cannot book anything on the Leisure Centre bit. Seriously, it would be easier to write a letter to book anything. Antrim and Newtownabbey, scrap this app and give us something that actually works

### 1/5 — Not fit for purpose

*2021-01-13, version 1.4.3*

Absolute waste of time trying to during the pandemic trying to renew dog licenses. Wouldn’t link to renewal and kept having to input details manually.  Very poor value for money for the tax payer and where was the product testing before this came into service.

### 1/5 — A five year old could build a better app

*2020-11-18, version 1.4.2*

Terrible app, most of the time doesn’t work properly. What’s the point in developing an app when all it does is link you to web pages in a browser? The gym booking doesn’t appear most of the time. Just an awful UX. PLEASE FIX!

### 1/5 — Cant login

*2020-08-11, version 1.4.0*

Cant login to my app on my new account, it says information is invalid!! How am i supposed to login and use my membership card if i can’t login! FIX THAT BUG PLEASE

### 1/5 — A disgrace

*2020-02-04, version 1.1.1*

A disgrace of an app. I really hope my tax money didn’t go to this. An utter clunky mess.

### 1/5 — Utter rubbish not fit for purpose

*2019-10-23, version 1.0.7*

Very disappointing, not fit for purpose and very frustrating to use. Continually doesn’t recognize passwords...if more than £20 of tax payers funds were used devolving this its a scandal. Pick up the phone and book classes rather than wasting your time with is rubbish

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app that exists

*2026-02-04, version 1.6.3*

Didn’t work 3 years ago when I was using it and didn’t work when I downloaded it today either. Shocking get it sorted and invest some money into it

### 1/5 — Never works

*2026-01-20, version 1.6.3*

Unable to sign in on app. Have to log in via website. Pointless app

### 1/5 — Really buggy app

*2024-07-22, version 1.6.0*

Basically never works and usually crashes when you’re trying to book into a class. No telling whether it will even allow you to log on.

### 1/5 — Pile of crAPP

*2024-07-02, version 1.6.0*

Never been able to login since i joined. Waste of time.

### 1/5 — App is useless

*2024-06-04, version 1.6.0*

Cannot renew membership. Constantly freezes and logs me out of the app

### 1/5 — Awful

*2024-01-08, version 1.5.1*

Awful
Literally can’t do anything on the app
It took my payment but didn’t give me a membership 
Got a confirmation email but was told I can’t do anything on the app so it Hasn’t actually worked? 

What’s the point in having an app then 

Would give less than one star if I could

### 1/5 — Awful App

*2023-01-04, version 1.5.1*

The app has never worked, you cannot log in. Waste of time even trying - better going straight to the website. Surely an app could be developed to allow users to log in and book things.

### 1/5 — Does not work

*2022-06-13, version 1.5.1*

Hasn’t worked in years. I just can’t log in and make a booking. I’ve no issues using a browser.

### 1/5 — Even worse than the old app

*2022-01-07, version 1.5.1*

Wish they would sit down with members and discuss this. I came from DW and their app was very similar but it worked. Please try and get this right.

### 1/5 — Laughable

*2021-09-27, version 1.4.4*

Frustrating and laughable.  What a heap of junk. 
No update in over 2 months.  Blame Covid again I guess.  Seems to be the go to

## Most praised reviews (3 highest-rated)

### 2/5 — Hit or miss

*2021-05-04, version 1.4.3*

It’s so unreliable, never know whether or not you’ll be allowed to log in or not. Very frustrating when to access anything now it’s to be booked online so a modern and reliable app would help

### 2/5 — Can’t login

*2020-09-29, version 1.4.2*

Won’t allow me to login on the app but will allow me to log in on the website???

### 2/5 — Latest update is buggy

*2020-02-16, version 1.2.1*

The booking system for leisure centre ( Antrim Forum) appears to be laggy and buggy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
