# ANBTX Mobile Banking — user reviews > 92 indexed App Store user reviews of ANBTX Mobile Banking by The American National Bank of Texas, rated 4.80/5 from 10,336 ratings. - Source: https://appshunter.io/ios/app/anbtx-mobile-banking/id860053826/reviews - App overview in markdown: https://appshunter.io/ios/app/anbtx-mobile-banking/id860053826.md - Rating breakdown: 5★ 9,339 · 4★ 572 · 3★ 209 · 2★ 61 · 1★ 155 ## What do users think of ANBTX Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Excellent customer service - 🚀 Easy and convenient banking - 🔒 Secure banking system - 💡 Helpful mobile app features **Cons** - 🐛 Buggy and unreliable app - ⏱️ Slow and unresponsive app - 🔑 Frequent password resets required - 📱 Lack of modern features (e.g., Apple Pay) **Commonly reported bugs** - Mobile deposit process is inconsistent and unreliable - Login issues and session timeouts - Compatibility problems with older devices and operating systems **Most requested features** - Improve mobile app stability and performance - Add support for biometric login (Face ID, Touch ID) - Expand mobile deposit capabilities - Integrate with popular financial management tools ## Newest reviews (12 of 92) ### 3/5 — Getting in to my account *2026-03-30, version 24.1* Getting in to my account is a nightmare on line! A password should be sufficient. There are too many steps to follow! It is redundant. All other things about ANBT are wonderful. The people are great! ### 5/5 — Very nice work *2026-01-02, version 24.1* Thank you all @ American nation bank. I have been with you all for over 27 years and still very pleased with your service. So please keep up the amazing work you do @ ANB. Thank you Mr. S. Brown ### 5/5 — Seniors *2025-12-28, version 24.1* This makes it so easy for seniors and Less driving love it ### 3/5 — Issues with the app now *2025-11-08, version 24.1* Ever since the update the app has not been updating the payments like it use too, it use to take out the payments seconds after they've been made now its taking a full day maybe even longer ### 5/5 — Great bank *2025-08-20, version 24.1* I have banked here for nearly 30 years. Great customer service! ### 5/5 — Service *2025-08-01, version 24.1* I have always been served well by ANBTX ### 5/5 — Love ANNTX *2025-05-06, version 23.1.2* Convenient, reliable worry-free ### 5/5 — Love my bank *2025-03-22, version 23.1.2* I love American Natl bank . They helped me at a time when I was in need, when my “ big” bank (B of A), who was my bank for years, would not. That was about 12 years ago and I’ve never regretted walking thru this door. I recommend you all the time. Thank you. ### 2/5 — Log In *2025-02-14, version 23.1.2* Every late Thursday night into the early Friday morning it will not let me log into my account ### 5/5 — Wrong *2025-02-07, version 23.1.2* We had face recognition. It quit and nobody can help is get it again. Some apps will automatically grab the image when the document fills the screen. Not this one. And i have shaky hands. I think ANBT is friendly but not efficient when something non-routine crops ip. They should move to Mayberry. ### 5/5 — I love my Bank😊 *2025-02-02, version 23.1.2* Ty for your service. I love my Bank 😊🤗 ty ### 5/5 — New Accounr *2024-12-14, version 23.1.1* I was able to open up a new account and make a deposit and have funds available within the first 24 hours thank y’all very much very professional very helpful ## Most critical reviews (10 lowest-rated) ### 1/5 — worst app and bank ever *2026-08-04, version 25.2.9* it’s absolutely ridiculous that anyone would give this app or bank more then 1 star. the reviews all have to be fake. the only reason i have this bank is because you can open up multiple accounts with no fees. transfers take 4-5 days from external banks. the app lags all the time. you have to constantly be verifying yourself each time you log in. the app is from 2010 guys. nothing is updated. this is the most unuser friendly experience with all of their banks i’ve ever had. ### 1/5 — Terrible *2026-04-29, version 24.1* This may be the most antiquated and broken user experience I’ve encountered as compared to my other financial institutions. Absolutely awful! Desktop experience is even worse. ### 1/5 — Access to statements *2026-02-18, version 24.1* It makes no sense that because I want paper bills that I cannot access my statements online. ### 1/5 — Stop asking me!!! *2026-01-08, version 24.1* Stop asking me to review! I can’t say “later” and you do it later. You ask me in 30 seconds over and over. Not happy. ### 1/5 — Outdated *2025-10-19, version 24.1* Awful ### 1/5 — They need to improve the app *2025-06-24, version 24.1* It is very slow when performing any action in the application. ### 1/5 — Doesn’t work *2025-02-26, version 23.1.2* It simply doesn’t work anymore. Tried every update they come out with, and my login just doesn’t work on the app. Can always log into the website just fine. ### 1/5 — Password reset *2025-01-23, version 23.1.2* This app makes me reset my passwords every time. This app is slow and very hard to navigate. ### 1/5 — On line deposit *2024-11-27, version 23.1.1* It takes multiple taps on the phone screen for back of check image to take. I have had to start over multiple times. B of A has a better system to do deposits. ### 1/5 — Worst app I have *2024-03-20* Not user friendly. Hard to navigate. Consistently gives “error” “page not found” “connection is untrusted” and kicks you off. Takes an hour to edit a reoccurring transfer. Have put up with it for years. And yes I have the latest version. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Bank *2026-08-30, version 25.2.9* This bank should be called Best Bank of Texas. The way they treat customers, and the hoops they jump through to help you is amazing. ### 5/5 — ***** *2026-08-13, version 25.2.9* The best bank 👍 ### 5/5 — Deposit *2026-08-11, version 25.2.9* Love the mobile deposit, so convenient. ### 5/5 — Owner *2026-08-10, version 25.2.9* Great. The staff is professional courteous, and very knowledgeable. Special thanks to Carlos and Ms Sara. ### 5/5 — Perfect *2026-06-16, version 24.1* Always a pleasure working with ANB ### 5/5 — Love ANB *2026-06-13, version 24.1* Excellent app. Easy to add. Love ANB. ### 5/5 — Just soooo convenient and fast! *2026-06-13, version 24.1* Go ANBTX!!! ### 5/5 — Great app , great bank and great people ! *2026-02-28, version 24.1* Very user friendly. No complaints. ### 5/5 — Easy to use *2026-02-04, version 24.1* Very convenient. ### 5/5 — Great Bank with great employees! *2026-01-06, version 24.1* ANB is my bank and my friends! They are a bank that take care of your needs! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*