# ANC Explorer — user reviews

> 78 indexed App Store user reviews of ANC Explorer by Arlington National Cemetery, rated 3.00/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/anc-explorer/id562937243/reviews
- App overview in markdown: https://appshunter.io/ios/app/anc-explorer/id562937243.md
- Rating breakdown: 5★ 21 · 4★ 4 · 3★ 3 · 2★ 8 · 1★ 19

## What do users think of ANC Explorer?

Overall sentiment: mixed

**Pros**

- 📍 Accurate grave location finding
- 🗺️ Easy navigation to graves
- 📸 Photo of headstone available
- 👍 User-friendly interface
- ⏱️ Saves time searching
- 📱 Works well for visits
- 🔍 Helpful search functionality
- 🌟 Transformational for visits

**Cons**

- 🐌 Very slow performance
- ❌ Search feature unreliable
- 🚫 No back button
- 📉 Inconsistent performance
-  unresponsive app
- 🐛 Frequent bugs and errors
- 🪫 High battery drain
- 😵 App freezes or crashes
- ⚪ Blank or black screen issues
- 💽 Data not syncing
- 📉 Poor execution
- 🆘 Lack of tech support
- ❓ Incomplete notable graves list
- 🎛️ Poor UX and map navigation

**Commonly reported bugs**

- Unable to delete duplicate entries in My Content
- Start Tour function doesn't work
- Search yields zero results
- No back button
- Directions are horrible
- App caused phone to freeze
- Errors with pictures (wrong names)
- Unable to see photos of headstones after update
- Constant error messages
- Fails to connect to grave site database
- App does not work
- Cannot look up people without error message
- Notable graves on app not current
- App shuts down when accessing MyContent
- App closes when clicking My Content
- Crashes on each open
- Latest update won't load, black screen
- Cannot view the map
- Search function is garbage
- Notable Women list incomplete
- Details section of search results has issues
- Network error message for grave pictures
- Search feature would not work (internet connection error)
- Frozen app, cannot get past help screen
- Black screen on open after uninstall
- App not loading or functioning after update
- Blank screen after update
- App delivers only a blank screen after update
- Pictures not shown after update, cannot download
- Black screen
- Map fails to load
- Battery drain
- App will no longer open after iOS upgrade
- Search feature will not work after update
- Start from here feature eliminated
- Server errors, nothing works
- App refuses to let me see results
- Inappropriate advertising pop-up
- Cannot find grave sites
- iPad version works, iPhone version useless

**Most requested features**

- Add a back button
- Include a north arrow
- Improve reliability of directions
- Enhance customer service for tech support
- Update notable graves list
- Improve search functionality
- Add dark mode
- Increase text size and contrast for daylight readability

## Newest reviews (14 of 78)

### 2/5 — Problems with App

*2026-01-04*

This app needs a lot of work. For example: 1) Unable to delete duplicate entries in My Content. 2) Start Tour function doesn’t work. 
And that’s just for starters. At least I can find the grave sites with the app.

### 3/5 — Consistent problems

*2025-07-06*

Next to zero tech support

### 2/5 — Very Slow. Difficult searching

*2024-10-22*

I have a paper with my aunts name and grave number. 

When I do a search for her name, zero results and when I type the grave number, section 3 grave 1813-B there are also no results. And it takes a long time to get the no results message.

### 2/5 — Poor execution by the Cemetery

*2024-09-26*

On its face, it’s pretty, but in execution it’s lacking. The search feature is spotty. Once you go to a site, there’s no back button. While helpful for most visited grave sites, when you want to locate a peer who isn’t popular the pretty wrapping comes off. One would and should expect more from Arlington Cemetery. Try Grave Finder for better results.

### 3/5 — Good app, needs improvement, needs much better customer service for tech support!

*2024-08-22*

Good app as far as getting location of graves, could use some enhancements e.g. a back button definitely!, a north arrow for orientation, more reliable directions from one grave to the next grave. On a recent Saturday, while trying to pay respects to a number of graves, the directions were horrible. Granted, it might have been operator error, but I’ve been waiting for three weeks for tech support to contact me. This after 3 calls, and even a case number, still to no avail! Very surprising and disappointing for ANC.
It could be my operating system, or the ANC app system was down or just erratic, but with no contact how would we rectify the problem?  App support/customer service - you could do better!

### 4/5 — Almost there

*2024-05-30*

Desperately needs a back button, having to restart after every dive into the app is pure frustration.

### 2/5 — Error

*2023-07-12*

I am finding a lot of errors with the pictures. It will have a different name than what’s listed. For example I just looked up Frances Foster when the picture comes up the name on the gave is Richard Readerall not even close.

### 3/5 — Constant error messages

*2022-12-11, version 3.2.2*

Very disappointing. After the last update, I am no longer able to see photos of the headstones of people in my contacts..

### 3/5 — Great app when it works

*2022-09-17*

Unfortunately it fails regularly to connect to the grave site database.

### 4/5 — Grave sites

*2021-08-06*

I wanted to go see R Lee Ermey’s grave and it’s not in the app but his own website says he is buried there

### 1/5 — Can’t download app

*2021-07-20*

Keeps asking for debit card info. Can’t download app

### 3/5 — Notable Graves on App Not Current

*2020-06-23, version 2.7.34*

Unlike the Arlington National Cemetery (ANC) web site, it appears the notable graves documented on the app is not current.  The information on the ANC web site appears to be fairly accurate.  One would think the data on the app would automatically sync when the ANC web site is updated.

### 1/5 — App designed by committee

*2019-12-26, version 2.7.24*

There’s certainly lots of info and were I looking for a specific grave it might be useful, but for the average visitor it’s functionally worthless. The UX is garbage and the map navigation is worse. It’s free and worth every penny. Google maps does a much better job of getting you to the salient locations. Don’t waste your time.

### 1/5 — App Not Working

*2019-11-22, version 2.7.22*

Whenever I try to access MyContent, the app shuts down.  Very disappointing.  I need the information this app offered me.  I hope you can fix it soon.

## Most critical reviews (10 lowest-rated)

### 1/5 — Map does not load

*2026-08-07*

Map does not load, not useful for finding graves

### 1/5 — Functions wont load

*2026-08-07*

Finding member and gravesite photo was immediate, but on site the map won't load. Written directions are inaccurate to location and do not give a row identifier

### 1/5 — Back Button Would be great

*2026-07-11*

Decent enough app, but the lack of a back button is annoying

### 1/5 — Great for tourists. I guess

*2024-01-09*

No matter what combination of search terms , name, DOB, Service Branch, it never found my fathers gravesite. 
It’s there, I’ve been to it recently.

### 1/5 — Caused my phone to completely freeze

*2023-09-17*

Was very disappointed this caused my phone to completely freeze- which prevented me from enjoying my visit. Would recommend avoiding until glitches are fully fixed

### 1/5 — After June 27 update . . .

*2023-06-30*

Very disappointing, I am no longer able to see photos of the headstones of people in my contacts.. I know this was a problem in a earlier version of the app. The issue was fixed but has returned.*******NOTE, DELETING AND REENTERING THE CONTACTS APPEARS TO CORRECT THE ISSUE*******

### 1/5 — After June 27 update . . .

*2023-06-27*

Very disappointing, I am no longer able to see photos of the headstones of people in my contacts..

### 1/5 — Crap app

*2022-12-03, version 3.2.2*

This fails to perform so regularly it is what is known as a crap app.

### 1/5 — App does not work

*2022-05-31*

Trying to find a grave site and app does not work at all.

### 1/5 — I can’t look up people

*2021-11-22*

I can’t look up people without getting an error message.

## Most praised reviews (10 highest-rated)

### 5/5 — Works flawlessly

*2025-07-26*

No problems.

### 5/5 — Helped me find a bathroom when I needed it

*2023-11-05*

Amazing app

### 5/5 — Great app for Memorial Day visit

*2023-05-29*

We always find our grandparents’ grave every year, but with this app it’s so easy and navigation to the spot is a breeze.

No issue with connecting at all.

### 5/5 — Transformational

*2023-02-21*

Growing up in Virginia I visited multiple times. I knew I had a great uncle buried here, but my memory of trying to visit was that it was tedious and time consuming- we needed to go to an office and get someone to look him up, then give us a grave location that was tricky to find in a giant cemetery with a paper map.
Now 25+years later, I took a friend’s daughter. We were able to look up her grandpa in less than 10 minutes while riding there, get a location on a zoomable map, quickly navigate directly there once dropped, get a graveside photo and still make the changing of the guard. Great Uncle was not quite on the way back, but he is in my saved content. Thank you!

### 5/5 — Helped me find my fellow soldier

*2022-03-28*

I was at Arlington with my son’s school field trip and didn’t have much time of my own. I used the app to find an old Army roommate who I knew had passed. The app located him very quickly and gave me GPS based directions that enabled me to visit him in a short period of time. Thank you for this very helpful app!

### 5/5 — Great app

*2022-01-01*

Came to Arlington to visit my parents grave after many years.  App found the location and then took me right to it.  Very easy to use and has much more info on multiple grave sites.

### 5/5 — SPH

*2018-10-14, version 2.7.9*

Found friends and family off of last names and year of death. Easy to use for navigation and planning routes. If you need to know the cemetery, this is the way to do it.

### 5/5 — Wonderful

*2017-05-29, version 2.6.2*

Easy to use and find my father and mothers internment site. Shows a picture. Means a lot to have this.

### 5/5 — Easy to use.

*2016-04-09, version 2.3.2*

Easy to search names and find directions. Works well.

### 5/5 — Fantastic App

*2014-08-19, version 2.0.9*

Works great. Takes me right to the correct grave. It's saved me many hours and lots of frustration when compared to trying to find graves with paper maps.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*