# Ancestry: Family History & DNA — user reviews > 2,784 indexed App Store user reviews of Ancestry by Ancestry.com, rated 4.77/5 from 635,136 ratings. - Source: https://appshunter.io/ios/app/ancestry-family-history-and-dna/id349554263/reviews - App overview in markdown: https://appshunter.io/ios/app/ancestry-family-history-and-dna/id349554263.md - Rating breakdown: 5★ 546,069 · 4★ 57,116 · 3★ 16,884 · 2★ 4,946 · 1★ 10,121 ## What do users think of Ancestry? Overall sentiment: positive **Pros** - 🚀 Convenient and portable - 🔍 Wealth of information - 📚 Unlocks family history - 🤝 Connects with relatives - 🗺️ Provides geographic insights **Cons** - 🐛 Buggy and glitchy - 💰 Expensive subscription - 🔒 Limited access without subscription - 🔍 Inaccurate search results - 🤯 Overwhelming amount of information **Commonly reported bugs** - Crashes and freezes - Incorrect data associations - Disappearing attachments and records - Duplicate entries and profiles - Issues with login and account access **Most requested features** - Improved search and filtering options - Ability to delete records and hints - Better integration between app and website - More customization options for family tree display - Inclusion of adopted/transgender family members ## Newest reviews (14 of 2,784) ### 3/5 — Review Of Ancestry App *2026-08-26, version 18.16* Very good app. Haven’t tried loading photos yet. Don’t know if one can. Don’t know whether minor children and their data is viewable to others who have access, but not the author of the data. The app is almost as good as the original ancestry.com . Quite difficult and counter intuitive as to how to switch from my tree to my wife’s tree. ### 2/5 — Web version of tree not able to reflect same as iPhone app version tree *2026-08-25, version 18.16* How can a company not provide a method to update the app version as the web version of my tree, BS. ### 2/5 — Greedy… *2026-08-25, version 18.16* Look…we paid a lot to do DNA testing. Pay walling access to ANY related perks of having ALREADY done the DNA…is greedy…plain and simple. It’s time to be part of expense relief efforts in this country. Lower your subscription rates or do away with them all together. Make your money…just do so with class and fairness. ### 2/5 — Like to take functionality away *2026-08-24, version 18.16* I like the app and use it frequently. They keep putting more and more functionality that used to be free behind a paywall. It’s always great when a company continually shows you how greedy they are. Gotta keep the Blackstone happy before the users. Typical behavior exhibited by private equity firms these days. Completely unnecessary and frustrating. ### 1/5 — Downloaded multiple times and still didn’t open! Junk *2026-08-22, version 18.16* Junk ### 1/5 — Had paid for several years. Ended a few ago nothing new to find *2026-08-22, version 18.16* Terrible they deleted all my information. It was mine not theirs to delete ### 1/5 — Not happy *2026-08-22, version 18.16* I don’t trust this system as it can’t identify who my parents are or close relations like brothers or sisters. ### 1/5 — Not very nice *2026-08-21, version 18.16* You guys have taken money out of my account more than once and yet now my Ancestry I have to pay again to get in. How can I feel OK with doing that? I don’t. ### 1/5 — Ancestry app *2026-08-20, version 18.16* . ### 2/5 — Constantly putting things behind the paywall *2026-08-19, version 18.16* It's neat to see where I'm from, but it seems every time I login there's something else that I don't have access to. I used to see a map where the people I matched with were from, I used to be able to break down maternal versus paternal. Unless they moved it somewhere I can't find it. I just remember being able to do more when I first received my test results. ### 1/5 — Overwhelming and Expensive *2026-08-19, version 18.16* This App is so overwhelming and overpriced. This app also teases you with new features that may seem intriguing but again it’s price you need to pay. The navigation is not simple, it’s very very overwhelming. I am not even interested in using this app. It gave me more information on the family tree that I already know about but I couldn’t find anything about my father. Whom I never got to meet. It’s a long story but I didn’t find him . Someone found me cause she thought I might be her half sister. Another long story however don’t buy into all the features they offer here. It will get expensive. You can end up paying over $2000 monthly. ### 3/5 — The app is pretty good but not great *2026-08-18, version 18.16* I like this app because it brought me closer to family members, but you should not have to pay for any of this. You should be able to access every single tool for free! This part takes me off. ### 3/5 — Me rompe las pelotas un poco *2026-08-17, version 18.15* Me rompe las pelotas un poco ### 3/5 — Good, but needs improvement *2026-08-16, version 18.15* I had high hopes I could do more with this app on my phone but two annoying glitches keep me from giving it a higher score: One, the family trees don’t seem to sync entirely with the website, and Two, the app has an annoying habit of erasing search info after you move to fill the next field. ## Most critical reviews (10 lowest-rated) ### 1/5 — Charging for everything now. *2026-08-27, version 18.16* I believe that all those who were able to access everything prior to charging, should be grandfathered in. We should not have to pay such high prices for what we originally received at no cost. I should not especially be charged to see my family members tree. I hardly ever come to this app because I can’t access anything. I live on a fixed income and now cannot afford to finish my family research. ### 1/5 — I HATE THIS NEW UPDATE *2026-08-27, version 18.16* So they made a new update where it is impossible for free to play players I got I clicked on the hint it was a photo and usually they show us photo hints but noooo it just sends me right to getting a free trial ### 1/5 — You guys change after I join, at first I was able to see my connection with out a prescription *2026-08-24, version 18.16* Now I don’t feel like it was necessary or worth my time and money ### 1/5 — Difficult to use *2026-08-24, version 18.16* Expensive for what you get! ### 1/5 — Relationships *2026-08-24, version 18.16* No easy way to correct all of your mistakes. You have the parents of my brother’s first wife as the parents of his second wife. I give up. Im 81 and dont have enough time to figure this out. ### 1/5 — Money hungry *2026-08-24, version 18.16* After you pay the 175$ for the test you need to pay an additional 30.99$/ a month just to fully access your full information, ### 1/5 — App is broken and out of date *2026-08-23, version 18.16* The app doesn’t let me use AncestryDNA functionality and I am forced to go to the browser if I want to see results and see matches etc. The app still shows test tracking information from May and is hopelessly out of date. Uninstalling. ### 1/5 — Pricey *2026-08-23, version 18.16* Info ### 1/5 — Money hungry *2026-08-23, version 18.16* You can’t look at anything after the first year unless you’re willing to spend $25+ month. ### 1/5 — Price *2026-08-22, version 18.16* I understand prices have to increase, but to jump so high and make it a family plan is unacceptable to some of us who don’t have family that’s interested in genealogy. I had the all access before and have recently had to downgrade due to finances. I do not like not having access to newspapers like I had before. there need to be more options available for single users. ## Most praised reviews (10 highest-rated) ### 5/5 — Family *2026-08-26, version 18.16* Thank you for the amazing job you do. ### 5/5 — Licda. En Psicología y psicoterapia *2026-08-23, version 18.16* Yamina del Carmen Cover de Castillero ### 5/5 — Fascinating *2026-08-22, version 18.16* I’ve spent countless hours digging into my history and found some incredible things. I highly recommend this app. ### 5/5 — DNA *2026-08-22, version 18.16* I love this it tells you a lot my your family history ### 5/5 — The best Ancestry *2026-08-21, version 18.16* Ancestry is best and it very easy to build a tree and has on new people on the tree , I be on lot of different Family sites and build family trees and it so hard to fit in new people in to tree like my two Aunties are married to 2 brothers and i don,t connect them properly like I can on this site - I always tell people this site is the best and easy to do. ; I will always give 5 stars ### 5/5 — Ancestry *2026-08-19, version 18.16* Ancestry has opened up doors that were once closed. ### 5/5 — Mind boggling *2026-08-15, version 18.15* Every thing you ever wanted to know and more ### 5/5 — Ancestry *2026-08-14, version 18.15* I found the missing piece of my life here ### 5/5 — Family *2026-08-12, version 18.15* I’m finding it fascinating finding all these relatives and being back as far as the 1450’s Amazing!! ### 5/5 — Hints *2026-08-11, version 18.15* I enjoy looking up the hints and figuring out if they are true. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*