# Anderson Brothers Bank Mobile — user reviews

> 63 indexed App Store user reviews of Anderson Brothers Bank Mobile by ANDERSON BROTHERS BANK, rated 4.80/5 from 7,033 ratings.

- Source: https://appshunter.io/ios/app/anderson-brothers-bank-mobile/id1123858689/reviews
- App overview in markdown: https://appshunter.io/ios/app/anderson-brothers-bank-mobile/id1123858689.md
- Rating breakdown: 5★ 6,377 · 4★ 349 · 3★ 118 · 2★ 45 · 1★ 144

## What do users think of Anderson Brothers Bank Mobile?

Overall sentiment: mixed

**Pros**

- 👍 Excellent customer service
- 💡 Convenient mobile deposit
- 🚀 Fast and efficient app
- 😊 Friendly and welcoming atmosphere

**Cons**

- 🐛 Buggy app with crashes and errors
- ⚠️ Slow and unresponsive app
- 🤔 Mobile deposit issues
- 😞 Frustrating login and account access problems

**Commonly reported bugs**

- App crashes frequently
- Difficulty logging in and accessing accounts
- Mobile deposit not working properly
- Inaccurate account balances and transaction updates

**Most requested features**

- Face recognition sign-in option
- Real-time transaction updates even on weekends
- Zelle integration

## Newest reviews (13 of 63)

### 2/5 — Hate this bank

*2026-06-01, version 3.25.1*

Moving from here soon. So now i can’t even use my bank app AT ALL because i have to update the app and my phone. Knowing that Apple has issues themselves and storage issues i can’t even update my phone right now due to storage and have cleared so much i don’t know when I’ll be able to. Not to mention the way ABB is ran. I and a few locals notice the same issues with bank,pay date,atm issues all the times. Never money in the atms. I can go on but this just adds to the reasons I’m leaving

### 4/5 — Great customer service

*2026-03-18, version 3.32.0*

I am so happy to have found ABB. They are super friendly, always helpful and prompt to handle any issue. The only reason I did not give them five stars is because they  are not linked with Zelle.

### 5/5 — So convenient

*2025-12-09, version 3.29.0*

Love how easy it is to deal with this bank! Without having to visit a branch.

### 5/5 — About Kentley Lipp

*2025-12-04, version 3.29.0*

Kentley Lipp is awesome and always willing and ready to help.

### 5/5 — Customer service

*2025-11-15, version 3.29.0*

I live in Socastee so I go to the Market Commons branch. I have banked with other banks before, but this branch that I go to every time I walk in they always ask me. How am I doing and how can they help? They always have everything you need when you need it for your baking experience, always eager to help with smiles on their face not to mention how patient they have been with me when I go through the drive-through and accidentally drive off with the capsule thingy, you guys are awesome thank you for all that you do.

### 5/5 — Mobile deposit

*2025-07-13, version 3.24.0*

Love this bank. Mobile deposit is now requiring to write for mobile deposit only when endorsing. I did not receive a notice about this. That is the only thing negative and not a big deal just didn’t know until I deposited check

### 5/5 — Traditional

*2025-07-05, version 3.24.0*

Amazing customer service

### 5/5 — I Love ABB

*2025-03-13, version 3.21.0*

Best local bank in the Pee Dee Region!!!

### 3/5 — Slow App

*2025-02-10, version 3.19.1*

The app has become extremely slow! And lately it doesn’t even work. Someone really needs to update the app.

### 5/5 — Deposit mobile

*2025-01-02, version 3.18.0*

I am unable to deposit my checks into my checking account because it only will go in savings

### 2/5 — Longs branch

*2024-12-20, version 3.18.0*

For months your staff at that office have been less than professional nor acting with urgency toward getting job done as if they were all newly hired. 
The ONLY aside from previous statement leads me to a very good comment about the older lady (white hair) who has been working at the drive through window. Her attention & diligence is superb. 

Thank you for this opportunity.

### 2/5 — Lost/Stolen card

*2024-12-19, version 3.18.0*

Most apps have a "lock" or "freeze" that can be activated while one  searches for the  card. I don't like having to cancel my card every time I misplace it.

### 5/5 — Test Mobile App review

*2024-12-12, version 3.18.0*

Satisfied 95%

## Most critical reviews (10 lowest-rated)

### 1/5 — Headache

*2026-06-30, version 3.28.0*

It won’t let me update or use the app now this sucks

### 1/5 — Functions badly

*2025-12-15, version 3.28.0*

The app has lot loaded new information for me for 4 weeks. My current balance has not updated, nor has any transaction been recorded or updated. I deleted the app and tried to log in and it constantly gives the message ”Connection error, something went wrong on our end.” Nothing about the app works anymore. I have updated it, deleted it, restarted my phone; and now I can’t even log in.

### 1/5 — App crashed

*2025-11-14, version 3.17.0*

I shouldn’t have to update my IPhone because the ABB application is no good. Haven’t been able to get on my app for days now. First it said I have to update to ios 17 and today it said ios 18. Not doing it. I will change banks first.

### 1/5 — Mobile deposit

*2025-08-26, version 3.26.1*

It is hard to do mobile deposits with the app.

### 1/5 — ERROR

*2025-02-09, version 3.19.1*

well i would love to know how much money is in my account but i keep getting an error! PLEASE FIX THIS APP! it is so frustrating!

### 1/5 — Waste of time to use

*2024-12-12, version 3.18.0*

Does not update properly.
Does not accept mobile deposit check unless you do it 19 times! 
This app is a waste of time! You can not keep up properly with your finances! It does not update in real time nor does it show all accurate info..

### 1/5 — Dissatisfied

*2024-11-29, version 3.18.0*

There is always an error updating. When I go to transfer money and pick from which accounts it always ends up switching from the wrong account. Just not happy with ABB right now.

### 1/5 — Mobile deposit

*2024-11-27, version 3.18.0*

It should not take 10 times of taking the same photo to deposit a check that I get every five days by two people who use Abb

### 1/5 — Bill pay

*2023-11-07, version 3.7.0*

It’s been at least four consecutive months and I cannot use this app to pay this person. The full $2075. You’re making me pay her in three installments and then charging me two dollars for each payment. I need to be in reimbursed for that I was told that she would fix it and it has not been fixed.

### 1/5 — Bugs

*2022-01-06, version 2.37.0*

Every time I try to look at my account it logs me out and I have a hard time logging back on …  I have to go to the bank and have my account rest at least two times a week sometimes. I just don’t understand bc when I first got this app it worked to good ! Now that I’ve had it for a couple of years it’s wanting to mess up ….

## Most praised reviews (10 highest-rated)

### 5/5 — So easy!

*2026-08-04, version 3.36.0*

It was a good choice to choose a local bank for our move from CT. We are VERY happy!

### 5/5 — Best bank ever

*2026-07-18, version 3.36.0*

Best bank I’ve ever banked with!!!

### 5/5 — So happy I changed banks

*2026-06-27, version 3.35.0*

I was with a big bank for many years and recently they treated me like they didn’t know me so I got tired of it. I even worked for one of them at one time and was dumped with over 100 other people when they merged. The small banks get gobbled up by bigger banks over and over again until you don’t matter to them. I’m very pleased with Anderson Brothers’ performance and the employees that I’ve dealt with.

### 5/5 — Best bank

*2026-06-07, version 3.34.1*

I love this bank, they helped me out so much

### 5/5 — BAC

*2026-05-21, version 3.34.0*

This app is the best I am so glad to be able to check my balance and transfer money at the touch of a finger

### 5/5 — Appreciate

*2026-04-07, version 3.32.0*

I appreciate you ladies at Anderson Brother Bank. Job well done.

### 5/5 — Mobile deposits

*2026-04-02, version 3.32.0*

Best bank ever , friendly , ease of mobile deposits.

### 5/5 — Best bank ever

*2026-04-01, version 3.32.0*

ABB is the best bank ever. I do wish the app would update transactions faster but all in all it is great

### 5/5 — ABB

*2026-03-19, version 3.32.0*

ABB is the best bank I have ever done business with!

### 5/5 — Account Holder

*2025-12-16, version 3.30.0*

This app is straightforward, reliable, and easy to use. I appreciate how clean the layout is and how simple it is to track activity without unnecessary clutter. Everything works the way it should, which makes managing my account efficient and stress-free. Solid experience overall.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
