# Angelcam: Cloud Camera Viewer — user reviews > 22 indexed App Store user reviews of Angelcam by Angelcam, Inc., rated 4.30/5 from 211 ratings. - Source: https://appshunter.io/ios/app/angelcam-cloud-camera-viewer/id1081456123/reviews - App overview in markdown: https://appshunter.io/ios/app/angelcam-cloud-camera-viewer/id1081456123.md - Rating breakdown: 5★ 144 · 4★ 29 · 3★ 9 · 2★ 5 · 1★ 24 ## Newest reviews (2 of 22) ### 2/5 — Destroy your ISP Data Plan with 3 cams *2019-06-14* I’m not a casual user. I personally manage the second largest single-entity CCTV system in the country (just over 11,000 IP cams and counting). My NAS drive for my home system died just before I went on vacation, so I hit up this service for the time being. I only activated three of my six Axis P3365 cams. First off, the setup for motion detection was not easy. You have to program the functionality on each camera with triggers and emails and getting your sensitivity levels just right and making sure certain ports are open... Next, for sake of bandwidth, Axis cams are all capable of H.264, and running through the Axis VMS on my NAS drive, that works just fine. This app, however, doesn't seem to play well with that functionality. As a result: Recording even just 3 days on 3 cams at 1080 and I’ve absolutely blasted out a hole in my ISP data plan. I had to think for a second about what was causing it because I have five kids (three teens) so at first I thought someone was on a downloading bender. No. Instead its the MJPEG on just three cams. My data usage more than doubled. Let that sink in. Five kids... And here’s the kicker. The resolution is fine, but the FPS completely undermines usefulness unless the motion is moving veeeeerrrry slllloooooowly. My setting is 8 fps, but I might be getting a little less than 1 on the back end. A car traveling at 25mph across my front cam might show up on two frames. Also, no audio functionality. And honestly that’s probably for the best because otherwise who knows. **Developer response:** Thank you for your feedback and we are sorry for your problems! Regarding sensors connection: We’re aware that setting up your sensors might be difficult. We try to support as many sensor models as possible and as a trade-off, it can take a little more time to set it up. Unfortunately, we’re not really able to influence the complexity of setting up the sensor in camera or sensor user interface. Regarding bandwidth: Please read the following article where we suggest how to configure your camera and what is estimated data transfer: http://help.angelcam.com/en/articles/801561-how-much-data-does-one-camera-transfer-per-month Regarding FPS and audio: Couldn't it happen that you've connected your cameras via MJPEG streams instead of h264? That could explain the low FPS rate (we don't change FPS on our side). Also, we support audio for cameras connected via RTSP protocol. You can find more information in this article http://help.angelcam.com/en/articles/372602-does-angelcam-support-cameras-with-sound Please contact our support at https://www.angelcam.com/support/. We can try to investigate your issues further if you provide us more information. ### 1/5 — Why can't I view history *2017-04-26* So all this app does it show LIVE camera view? Any cam app can do that. Where is the history timeline I'm paying money for? **Developer response:** Hello Tony, we're very sorry for your inconvenience. However, the current version of our app fully supports history browsing using timeline. ## Most critical reviews (10 lowest-rated) ### 1/5 — Timeline is mostly red during the day *2022-01-17* During the day my timeline has mostly red due to no connection. I have 1Gbps upload, which always works no matter when I test it. The same cameras on other services work perfectly. Other cameras with dedicated services also work fine. See all the other reviews complaining about the same thing. ### 1/5 — Poor design and support *2020-05-13* Added a few cameras with some of them not showing up so I added them again and again but no luck. The next day 4 of the same camera showed up. Ok just delete them right? You would think but there is no delete nor any instructions. Ok contact the support for help - turns out although they claim 2 hr response they don’t respond at all. App is junk just glad it was free! ### 1/5 — Complete waste of time *2020-05-12* This app is a joke. It absolutely does not do as it says. Also, Ring doorbell cameras are not in the list either which I find odd. Meaning don’t waste your time. They instead try to sell you their brand. ### 1/5 — System is garbage *2020-02-13* Using the angel box is fairly simple but viewing through angel cam is horrible. Cameras frequently quit and go offline even though they view other apps just fine. Update: I finally got it working but sadly have to tune the cameras down to their lowest setting possible for frame rates. Seems silly to get a nice clear cam then having to turn it down to its lowest quality to get it to stream. They stream fine on other apps. The customer support is horrendous when I contacted them to help resolve the streaming. After a day I was just sent over to a self help article, which I had already done, and told that “they weren’t a replacement for my IT guys” and to just play with the settings till it worked. I am a private individual, I don’t have an IT dept. As far as the streaming it seems to work ok, at least till I get another option up and running. Their lack of assurance as well as taking over 3 days to respond, shows they really don’t care about the customer. **Developer response:** Hello Daniel, Thank you for your feedback! While we are trying to help our free users individually as well, the truth are helping our paying customers in the first place. I know it may not be ideal. That's why we are optimizing the product to make it easy and reliable, so there is no need to get help at all. In a rare case, it's needed, you can mostly get an almost immediate answer at http://help.angelcam.com or via our chatbots. Finally, you can use our community support at http://community.angelcam.com. On a choppy video - as you described, lower bitrate helped. The limitation in these cases is almost always slow upload on a network where a camera is connected. If you access a camera locally, without Angelcam or any other cloud involved, that you can experience smooth video. Angelcam, compared to apps accessing your camera directly, offers much higher security, provides cloud recording, allows you to share incidents to other users and more. Please stay safe, be well 🙏and keep the feedback coming! Thank you, Peter co-founder and CEO ### 1/5 — Can’t start *2019-08-15, version 2.1.3* Went to use this for the 1st time. Prompted for email - gave email used for AppStore & password - got a No. Tried ‘forgotten password’ got ‘account not register’. What do I do ? ### 1/5 — New version not working properly *2019-06-15, version 2.1.1* Previous version worked perfectly. New version gives ‘Parse error’. Tried setting up camera again, and reinstalling app. ### 1/5 — Garbage app *2018-07-13* Trying to sell you more services and a waste of my time. I’m trying for hours to detect my camera with no luck. Other apps have no issue, so I just deleted the app. No-ip.com is pushing the app and it won’t recognize the ddns hostnames. **Developer response:** We are sorry about your troubles! Unfortunately, without more information, we're not able to provide more than general information. In case you're not using Angelbox (https://www.angelcam.com/store/getangelbox/), the process and feasibility of connecting a camera heavily depend on your network setup. Read the following article that will guide you through available options: http://help.angelcam.com/en/articles/372645-what-devices-can-be-connected-to-angelcam ### 1/5 — Too many gaps in recording *2018-05-17* Even though the program rates the quality of connection at 100%, it has frequent gaps in recording. **Developer response:** Hello, Thank you for your feedback. In case you are experiencing problems with our app could you please contact our support at https://www.angelcam.com/support ? Don't forget to add as much information as possible (screenshots, etc...) so that we can look into your problem a figure out what is wrong. Thank you and have a splendid day, The Angelcam Team ### 1/5 — won’t let you add cameras *2018-01-15* i tried on ipad and iphone- no success :-( **Developer response:** Hello Arthur, I am sorry you are having troubles with our app. Could you please contact our support at https://www.angelcam.com/support and provide as much information as possible so that we can look into the issue and attempt to fix it? Thank you, The Angelcam Team ### 1/5 — Buggy. *2017-08-09* It could be the service or the angelbox I'm using, but totally inconsistent on which camera goes to which name, and if it will display. **Developer response:** Hello, thank you for your feedback. In case you found a bug in the app it would be a great help for us if you could contact our support - https://www.angelcam.com/support - and provide as many details as possible (and screenshots). We can then investigate and fix the problem. Cheers, Angelcam team ## Most praised reviews (10 highest-rated) ### 5/5 — Best possible solution at at price *2020-09-13, version 2.3.3* I have been with them for six years. Dependable, high quality service that takes the work out of camera administration. I highly recommend them to new users and old pros. ### 5/5 — Great Product and Support *2019-12-02* Paul Ocasek worked on setting up two stubborn cameras for me. I can’t thank him enough. The online interface is simple yet effective for a novice like me. I added the mobile app and was up and running immediately. ### 5/5 — This is the Best *2018-10-16* The Best app available!!! ### 5/5 — Great system *2017-11-04* Works really well, could be cheaper though. ### 5/5 — Works well *2017-10-25* The only reason for a 4 instead of 5 is you can’t control a ptz camera. ### 5/5 — Finally view recordings!!! *2017-05-20, version 1.1* Finally view recordings in the app it's been a long time coming A+ ### 5/5 — Great, can't wait for more *2017-01-25* These guys are obviously a new company. They gave a great start with this app. It made viewing my foscam remotely incredibly easy. Pros: Easy setup Amazingly clear picture Cons/hopefully future updates: Nest/dropcam support Roll back through time in app Notifications with geo fencing Their service is half the price of nest aware so it would be great if they could offer similar features I would much prefer this app as it's faster and much more clear than the nest app for viewing cameras. Would also be great to offer a way if storing the data to a service like Dropbox that way you had ownership to some degree of your video footage. ### 5/5 — Great IP camera app *2016-11-03, version 0.0.8* Great app for viewing your IP camera live feed Also fantastic recording function Had a small problem setting up cameras but emailed support who were fantastic and very helpful A* ### 4/5 — Very nice app works well *2016-09-21, version 0.0.8* Easy to use from a company that offers a very good service. This app allows me to view my CCTV cameras at home from anywhere, would be nice if the app offered more control as you get on the webpage and would love it if I could watch my cameras in full screen. ### 3/5 — Easy Setup *2017-11-10* 3 stars now. Not ready for iPhone X. It will be 5 stars when zooming presets be available. **Developer response:** Thank you for your feedback! The current version of our app is fully compatible with the newest iPhones (including iPhone X) Our focus is to support most cameras on the market. Controlling PTZ (pan, tilt, zoom) is specific for every camera model so it's challenging to find a universal solution for that. However, we might be able to introduce PTZ control for selected camera models soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*