# Angelika Film Center & Cafe — user reviews > 60 indexed App Store user reviews of Angelika Film Center & Cafe by Reading International, Inc., rated 4.50/5 from 4,262 ratings. - Source: https://appshunter.io/ios/app/angelika-film-center-and-cafe/id1239916103/reviews - App overview in markdown: https://appshunter.io/ios/app/angelika-film-center-and-cafe/id1239916103.md - Rating breakdown: 5★ 3,452 · 4★ 275 · 3★ 110 · 2★ 94 · 1★ 331 ## What do users think of Angelika Film Center & Cafe? Overall sentiment: negative **Pros** - 🎥 Film trailers within the app - 👍 Older and reliable theater experience **Cons** - 🐛 App crashes during checkout - 🐛 App crashes when trying to order food - 🐛 App crashes when loading showtime information - 🔒 Issues with login and account management - 💳 Problems using gift cards and multiple payment methods - 🤔 Clunky and unintuitive user interface **Commonly reported bugs** - App crashes during checkout process - App crashes when trying to order food - App crashes when loading showtime information - Login and account management issues - Problems using gift cards and multiple payment methods **Most requested features** - Add ability to view movie trailers - Improve gift card and multiple payment handling - Enhance user interface for better usability ## Newest reviews (17 of 60) ### 2/5 — Clunky *2023-07-10* You can order food but the app doesn’t give you any way to see what/if you ordered. There is no record. There are no instructions on how/where to pick up what you ordered. The only record is an email - that it doesn’t tell you it sent. Not user friendly, in my opinion. ### 3/5 — Pre order food doesn’t work *2023-01-31, version 1.9.1* It have been a few months, i already reported it to the staff. Pre order food thru app haven’t been working for around 6-8 months ### 1/5 — Too many bugs *2022-12-29, version 1.9.1* Crashes when you try to buy tickets. Won’t let you use multiple payments, resulting in leftover gift card balances. Hopefully these get resolved soon! ### 1/5 — Cannot buy tickets on app *2022-12-27, version 1.9.1* App never works to buy tickets and you can’t use a gift card if you buy in-theater. Only utility is checking showtimes ### 1/5 — Everything is great until you need to purchase tickets *2022-12-14, version 1.9.1* I can pick the movie, pick my seats and then when you try to pay, you get kicked out of the app. So I have to drive to the theater a day or two before the show time that I want to ensure that I can get the seats that I want. Very, very inconvenient. ### 2/5 — Difficulty getting an account *2022-12-06, version 1.9.1* I set up an account with an apple password. System will not recognize it. I asked system to reset twice but it will not send me the reset email. I am super frustrated and there is no help Number to call. ### 3/5 — Effective but Bug Report *2022-11-28, version 1.9.0* Love Angelika. Best movie experience IMHO. App is buggy though. I’ve signed up for Rewards program but it doesn’t reflect so when I make purchases via the app. Tried signing out as well re-registration on web. App still doesn’t show membership. ### 1/5 — App always crashes. *2022-11-26, version 1.9.0* When trying to mobileOrder food and when you try to just load the app. Very buggy ### 1/5 — Completing the membership form through the app is impossible *2022-11-20, version 1.9.0* The app developers need to make it possible to paste in a password (from a password manager) instead of typing it in. By the way, I also tried completing the membership form via my mobile app’s browser and ran into a different problem with the recapta verification. ### 3/5 — Mobile ordering crashes *2022-11-12, version 1.9.0* Love Angelika. The design of the app is great. However, every time I try to mobile order concession, I get to payment and the whole app crashes. ### 1/5 — Terrible APP *2022-09-27, version 1.8.9* This APP is not stable. I can’t purchase tickets sometimes, when I finally did I can’t make changes of tickets on the APP. Very frustrating. When gift card loaded up to the APP, I can use gift card balance in the theater. For a luxury movie theater this APP is a joke! ### 1/5 — Doesn’t work! *2022-07-31, version 1.8.8* Trying to get credits in the loyalty program. App says I already have an account. But at the counter, when I put in my email, it says no account. This is the second time this has happened to me. Frustrating!!! ### 3/5 — Not so easy *2022-07-30, version 1.8.8* Could be so easy if the selection went straight to the card ### 1/5 — Charged me twice *2022-07-25, version 1.8.7* This app charged me twice when I was trying to use the ticket exchange functionality to exchange an already bought ticket to a different showtime. Garbage. ### 3/5 — Won’t let me pay…. *2022-07-21, version 1.8.7* The app seems like it would be fine. However, every time i go to checkout the page loss with an “add” option next to credit card but then immediately refreshes and it disappears. I can not add a card and pay. ### 1/5 — Doesn’t Always Work *2022-07-09, version 1.8.6* I get weird errors and had to try multiple times to make purchases ### 1/5 — App is not functional *2022-06-26, version 1.8.6* Not user friendly Could not use app to purchase food, and all the theater guy could do is shrug his shoulders. He did not even know that things on app were several dollars cheaper. Could not order and deliver to seat as advertise ## Most critical reviews (10 lowest-rated) ### 1/5 — App Crashes During Checkout *2024-03-17* I have been using this app for a couple years now. The current version gets to the checkout process when purchasing tickets and immediately crashes when it gets to the screen to select forms of payment. I have deleted and reinstalled with the same problem each time. No choice but to buy on the website or in person…and then what’s the point of this app? Also, Angelika runs a scam with their gift cards. Because they do not let you choose two forms of payment when you check out on the website, you can never spend either a gift card balance or reward dollar balance that is less than the price of your cart. Everywhere else in the world, you can spend the $8 left on a gift card, then pay the balance of your cart with your credit card, but not with Angelika. This is theft, you buy a gift card and can never spend it all, giving your money to Angelika for the gift card and never getting it back. I have reached out to their customer service multiple times about this issue with no response ever. ### 1/5 — Doesn’t accept my login *2023-12-27* I created an account yesterday. The theater can see my information through my phone number so I know it worked, but the app (and website) won’t accept my login; I saved my password with my email to my phone for auto login when I created it so I’m 100% sure my password and email are correct based on how I registered, yet the app (and website) state that my credentials are invalid and that my email/password combo are incorrect - which is quite literally impossible. Please fix this. Thank you. ### 1/5 — App Crashes *2023-11-10* The app is literally useless. You can see showtimes, but once you try to purchase tickets or try to purchase food ahead of time, the app crashes. Doesn’t matter how many times you try it it never works. I have contacted Angelika four times over the past year, asking them to fix this, and they only have they not fixed it but they haven’t even acknowledged receipt of my message. Angelika is a great theater line, but they need to dedicate some attention to their app. ### 1/5 — Poor user interface *2023-11-03* When I try to check out, it closes the app. I have to go to the website to buy tickets. Also, I have multiple gift cards that I purchased through the app with no problem. But there’s no way to combine them or use multiple smaller amounts toward purchases. I’m trying to use my member benefits to get the discount on concessions and can’t even find it easily. ### 1/5 — App Crashes *2023-07-24* The app is touted a convenience so you can order food ahead and skip the line. You’re also supposed to get 10% off if you’re a member and order through the app. Unfortunately, I have NEVER been able to order food through the app and I have tried for over a year. No matter what, the app crashes as soon as I select “continue to payment.” This is a HUGE problem (especially given that the app is promoted especially for making the food ordering easier). It’s also been going on for a year or more. I’ve emailed corporate about this to no avail. ### 1/5 — App needs improvement *2023-07-12* To say it’s “buggy” is an understatement. List of issues: 1 - Allowing you to follow the path to purchase a movie then just blinks out of the App. Happens frequently 2-Does not allow you to make a purchase from multiple payment sources - though it specifically notes that you can. 3- Because of #2 you end up with multiple gift cards with no amount suffient to “buy” a movie ticket. 4- Out of shear frustration I went into the theatre to purchase tickets - they can not apply a gift card to my in-person purchase. 5- Because of 4 and 1 above by the time I actually was able to purchase tickets I had lost the seats I really wanted to have. I’m at the point it might be better for my time to go to Cinopalis in Del Mar 🤨 ### 1/5 — Crashes on load since Covid 2020 *2023-04-08* Here we are 3 years later and this app still just crashes on launch loading what is in theaters unless you tap to your account to stop the crash . Trying to order food with the app also crashes. Takes me an avg of 3 attempts to place an order. This app is basically unusable. Better off using the website with a browser. I wish I could give this app less than 1 star ### 1/5 — Unreliable - crashes *2023-01-31, version 1.9.1* This has happened a number of times. App crashes when it gets to payment. Also, completely hit or miss when trying g to order food via app. Sometimes it’s there. Sometimes it’s not. Very frustrating ### 1/5 — App is impossible to use. *2023-01-28, version 1.9.1* My password doesn’t work on my phone and my desktop. It only works on one when it’s changed by admin. I have gone through so many tech problems with this app. I’m close to thinking it’s just not worth it anymore. ### 1/5 — Bugs using gift cards *2022-12-29, version 1.9.1* I’m using v1.9.1 Can’t use gift card when balances are less than the amount of purchase of tickets. I have a bunch of gift card balances I can’t use now. App errors when trying to use. Gift cards can’t be used on the theater. There is no way to show or use them at the counter. ## Most praised reviews (10 highest-rated) ### 5/5 — Older and Reliable *2023-03-11* Glad to catch films that seem impossible to find at a theater. Pay a premium fee, but no regrets 👍 ### 5/5 — We’ve missed you, Angelika! *2021-04-13, version 1.7.2* My family has sorely missed heading to the cinema together to catch the latest independent movie. It was sooooo good to be back last weekend watching Minari together. Thanks to the terrific Angelika staff for making our experience just as special now as you always have. We’ll be back soon! ❤️ ### 5/5 — Grateful For Angelika *2019-12-02, version 1.6.3* I have loved going to this theater for almost ten years. It has the movies I can’t watch at any other theater. Long live Angelika!! ### 5/5 — Wonderful Theatre!! *2019-05-12, version 1.5.1* I Love this theatre so much!! We only go to this one to see a movie!! It feels so clean and the staff here is always kind and courteous! I will be back again for another movie to watch with my family for Mother’s Day! Thank You😍 ### 5/5 — My favorite theater *2019-01-27, version 1.4.5* This is one of my favorite theaters!!! I have been going to this theater for I know more than twelve years. It is accessible, clean and on foot to multiple restaurants. 😀⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Airbnb host shares Angelika as one of the biggest treasures for San Diego moviegoers! *2018-11-01, version 1.4.1* Angelika is a gem, a treasure and delight. My favorite time to go to the movies is before noon when tickets are $8.50 and free coffee. My Airbnb visitors love and appreciate my sharing Angelika with them. My firsts Angelika was in NYC and was I excited to learn San Diego was given this gift of A movie going experience! A movie goers treasure! ### 5/5 — Couple from Queens *2018-09-01, version 1.3.8* We seek out great and interesting films here. The commute in is painless. Bars and restaurants in the area are plentiful. Our favorite movie theater!! ### 4/5 — Film Trailers within the App *2023-08-14* Just joined the Angelika membership and love how the app has the list of showings for my theater so I can know what’s showing when. That’s great. Would love to see on the Film Info tab a link to see the the trailer for that film. That would be huge and awesome and think that would give me the info I need to make a quick decision on whether to see the movie. Currently I rarely commit to seeing a movie without seeing the trailer. Thank you for your app and considerations for this improvement request. ### 4/5 — Great app just missing a couple of features *2022-01-22, version 1.7.9* Like an integration with the Apple Wallet And a filter by film format (Video, 35mm, 70mm) 👍🏻 ### 3/5 — Gift card *2023-01-31, version 1.9.1* Gift cards ate hard to order - can’t exit design screen. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*