# Angelika Film Center - USA — user reviews > 57 indexed App Store user reviews of Angelika Film Center by Reading International, Inc., rated 1.60/5 from 113 ratings. - Source: https://appshunter.io/ios/app/angelika-film-center-usa/id6479275089/reviews - App overview in markdown: https://appshunter.io/ios/app/angelika-film-center-usa/id6479275089.md - Rating breakdown: 5★ 11 · 4★ 5 · 3★ 1 · 2★ 8 · 1★ 88 ## What do users think of Angelika Film Center? Overall sentiment: negative **Pros** - 👍 Rewards tab improved - 👍 Great theater and programming **Cons** - 🐛 Login issues persist - 🐛 App constantly refreshes - 🐛 Screen jumps and overlays - 🐛 Can't purchase tickets - 🐛 Unintuitive navigation - 🐛 Lost gift cards/rewards - 🐛 App is a glorified web browser - 🐛 Old app was better - 🐛 Poorly designed interface - 🐛 Tickets not honored - 🐛 Can't order food - 🐛 App is unusable - 🐛 Crashes and freezes - 🐛 Blank/white screens - 🐛 Inconvenience fees - 🐛 No customer support response - 🐛 Purchases not recorded - 🐛 Membership info missing - 🐛 Auditorium numbers not listed - 🐛 Can't add tickets to Apple Wallet - 🐛 Can't pay with Apple Pay - 🐛 CC auto-fill broken - 🐛 Website is easier to use **Commonly reported bugs** - App will not allow login - App refreshes blank login page - App loops or shows white screen - Top banner refreshes constantly - Movie listings jump up and down - Rewards points not restored - App freezes on payment page - No 'next' button to proceed - App never connects to kitchen - Saved tickets are lost - App logs users out - Password change screen blocked - Tickets purchased do not show up - QR code for tickets not accessible - Purchased tickets not honored - App doesn't display gift card barcodes - App doesn't display membership barcode - App doesn't show previous ticket history - App doesn't show auditorium numbers - App doesn't support Apple Wallet - App doesn't support Apple Pay - Credit card auto-fill broken - App crashes during checkout - App shows seats as unavailable - App doesn't record purchases for rewards - App doesn't display accumulated points - App doesn't display gift card balance **Most requested features** - Fix login issues - Improve app stability - Restore old app functionality - Make app simpler - Improve UI/UX - Add dark mode - Allow Apple Pay - Add tickets to Apple Wallet - Display gift card barcodes - Show auditorium numbers - Fix rewards points issues - Ensure purchases are recorded - Display membership info - Test app before release - Hire better developers ## Newest reviews (16 of 57) ### 1/5 — The most recent update didn’t help *2025-10-23, version 2.6* This app is just awful. I’m barely able to buy tickets due to page jumping around, text overlaying movie times, weird screen refreshes, etc. is this someone’s jr high school coding project? ### 1/5 — Some how you made your app worse!! *2025-10-15, version 2.4* Unbelievable! but it made me update and it’s worse than before! I select movie time, select tickets but no way to push NEXT button! So can’t go any father to get tix. ### 1/5 — Great theater, terrible app *2025-09-11* Love this theater and so glad it exists and continues to support independent cinema the way it does. The app though is something to deal with or put up with. Complete disaster. Constantly refreshing so you can’t Roxy on anything for more than 2-3 seconds. Navigation is incomprehensible. Ticket buying process is barely workable. But worth it for the films and venue. ### 1/5 — Terrible *2025-08-17, version 2.0* Worthless. Apple should remove it from the App Store ### 1/5 — not working *2025-06-13, version 2.0* the app won't let me login i had to buy tickets online the website instead. what is the point of an app that doesn't work ### 1/5 — Awful app *2025-04-10* This app is impossible to use. I can’t even get my gift card balance, much less buy tickets on it. Every single time I try to use, I log in then get a blank screen. Please hire someone who can fix this. You already closed my favorite theater (Plano), the Dallas location is a long drive away, but I would like to be able to buy a ticket! ### 1/5 — Terrible app. *2025-04-06, version 1.9* I’m tempted to use all the expletives I know to describe how badly this app fails, but I won’t do that. I want you to see this review and know that yes, this app is really that bad. Nonfunctional in every way that counts. Why are apps more and more like this? Does no one actually test these things? ### 1/5 — Glitchy *2025-03-17, version 1.8* The app is so glitchy ### 1/5 — Horrible *2025-01-06, version 1.8* Slow and ineffective. Bought tickets but they didn’t show up. Entered my membership but it didn’t populate. This app is literally worthless ### 1/5 — !!! *2024-12-09, version 1.8* Love your theater & programming. I will fix your broken UI/UX if you let me. The app “works” but it stinks! ### 1/5 — Useless *2024-11-28, version 1.8* Can’t order food and it loses the saved tickets. Pointless ### 1/5 — New app is terrible - why the change *2024-11-24* Just downloaded the new app and was not thrilled to realize they hadn’t bothered to port my credentials from the old one, so had to sign up again. Then, just as others describe, the experience is super buggy and poorly designed. Last, in the final insult, tickets purchased are no longer available in the app. WTH?!!!!! Why anyone would “upgrade” an app only to destroy it is beyond me. I even Googled to see if the chain had gone bankrupt and had ditched everything they good to save money. So far, no. No reason to have use the app anymore. And clearly seems they don’t really care since there is no developer or company response in the App Store to the litany of terrible feedback, just like mine. ### 1/5 — Gets worse and worse! OMG! *2024-11-22* Clunky and user unfriendly mobile version. First, with each update the app logs me OUT unlike other apps. Now the screens are even more useless. I was forced to change my password and I couldn’t see what I was typing because part of the graphics blocked my screen. And as an added insult, there’s a convenience fee! Which is why I’ve stopped using the app and buy my tickets in person. Just awful! Angelika must use the cheapest developers available. ### 1/5 — So many bugs - can’t even purchase tickets *2024-10-21* Im not sure why it’s so hard for Angelika to create a decent app. I’ve always had various troubles with it but now, since the last update, I can’t even purchase tickets in the app. I pick my seats, skip the extra food, go to payment page, enter my credit card and then before I even hit submit it the screen just goes blank and freezes. This has happened over and over again over last several weeks. It’s so frustrating that this app can’t get its act together for even the simplest things! ### 1/5 — Horrible user interface *2024-09-25, version 1.7* The old app from 2 years ago was perfect. Why did you change it? What's bad? - unintuitive - can't easily navigate to find your tickets bought - once you find your tickets purchased you need to scroll to the bottom and then it doesn't show what theater at all so it's a bit useless in that you still need to ask a clerk - it's ugly - it's clunky ### 1/5 — Cost cut too deeply? *2024-09-07, version 1.6* The new app feels like a poorly wrapped version of the web site with zero regards to native mobile application experience. “Well done” 👎 ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing works *2026-08-28* This is one of the least functional apps I've ever used. Whether or not ticket purchases work through the app appears completely random. I tried to update my information, and that also doesn't work. ### 1/5 — Consistently terrible digital experience *2026-07-18* I can’t understand why in 2026 any company or organization would have an app as frustrating as this one. Honestly, there has got to be some college student somewhere who could build a better one in a weekend. This app is clunky, cumbersome and has a huge glitch that should have been caught during basic approval. When trying to update my account several fields are mandatory (they shouldn’t be). One is the genre but the drop down menu shows the locations. When have pick a location just so the genre field populates. Then when you go to the next field that is location, and you select one, the selection in the genre field changes to something random. Just maddening. Please fix this. ### 1/5 — Nonfunctional for months *2026-05-23, version 3.6* App has apparently been nonfunctional for months. It was so frustrating that I switched to another local theater just for the convenience of being able to order tickets from an app… ### 1/5 — Never works *2026-02-19, version 3.3* Many bugs in this app that send you either into a loop you can’t get out of, or for me a white screen I can’t get past. ### 1/5 — Don’t bother *2026-01-17, version 3.2* This app is just a glorified web browser that barely works. It’s just unacceptable that other theaters have working apps but this theater doesn’t and still charges 30 dollars a ticket and has uncomfortable seats! ### 1/5 — Terrible app *2026-01-07* Has the app developer ever tried the using it? The top banner refreshes every 3 second which changes your place on the page every 3 seconds. You can’t stay in the same spot and read anything on the page without constantly scrolling to find your place again. Trying to change the date is nearly impossible. I love this theater but the app is awful! ### 1/5 — So Buggy It’s Annoying *2025-12-24, version 2.9* I’ve not seen a more poorly designed app since 2014. I slog through it because we like the theater itself but getting tickets is always so annoying. No clue why they don’t hire someone else to fix it. ### 1/5 — Glitchy Ads *2025-11-28, version 2.7* The changing ads at the top of the app cause the movie listings to jump up and down as the unseen ads change. It's annoying, frustrating, and poor in modern app quality. ### 1/5 — Awful app *2025-11-09, version 2.7* Worst app ever! Mot use friendly at all. Constantly have issues ### 1/5 — Literally the worst app ever! *2025-10-29* Second review after giving it 2 years to improve. Many alleged bug fixes but after the most recent one (this week) now when enter login info screen just goes white. I have to close the app to get it to go away! STILL won’t let me pay for tickets without locking up - every single time. I just now use the website. ## Most praised reviews (7 highest-rated) ### 5/5 — Great Improvement *2025-11-28* The rewards tab is improved a lot and responds faster. Thank you. ### 2/5 — App used to work - no longer allows me to login *2026-03-08* I’ve used the app for several years and it was a fairly seamless way to get tickets to my favorite movies. The last two times I tried it would not allow me to login - just kept refreshing the blank login page. Deleting and reinstalling the app made no difference. Last time I called the theater to get tickets, and they said others were having trouble with the app. This time I went to the website where I logged in successfully and bought my tickets. Looks like I’ll just take the app off my phone until the problem is fixed. ### 2/5 — Points Stolen *2025-12-02, version 2.7* I applied my rewards points to movie tickets I purchased, but it charged me full price and my points were never restored. Emailed customer service several times but never got a reply :/ ### 2/5 — Horrible app *2025-09-29, version 2.3* Never connects to the kitchen so I have to manual go and replace my order. Always glitching ### 2/5 — App needs work *2024-06-25* Since you closed the Plano TX location (my longtime favorite) 3 weeks ago, it would be helpful to remove it from the app. ### 2/5 — You can’t find your tix on the app *2024-04-19* Why did I go to the trouble of downloading an app if I can’t easily access my tickets? Why can’t I add my tickets to Apple wallet like with every other theater? Why can’t I pay with Apple Pay? I don’t want to save my credit card info on an unsecure app so now I will have to enter it every time? The old app was fine and the new app is so pointless ### 2/5 — Not good. *2024-04-07* I love Angelika fwiw. The new app is very poorly designed; I don’t even know where my purchased tickets are which is the most important user flow to solve for besides buying. There’s also some extremely poor UX decisions and dark patterns in the app like forcing a new login due to the new app being created; that’s really bad. I’m a designer, if you want to redesign this, let me know. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*