# Anime Expo Official — user reviews > 30 indexed App Store user reviews of Anime Expo Official by Society for the Promotion of Japanese Animation, rated 4.79/5 from 1,002 ratings. - Source: https://appshunter.io/ios/app/anime-expo-official/id1494970410/reviews - App overview in markdown: https://appshunter.io/ios/app/anime-expo-official/id1494970410.md - Rating breakdown: 5★ 893 · 4★ 59 · 3★ 16 · 2★ 8 · 1★ 25 ## What do users think of Anime Expo Official? Overall sentiment: negative **Pros** - 🚀 Notification feature - 👍 Functional app - 👍 Up-to-date information **Cons** - 🔊 Inability to hear notifications due to loud noise - 🗺️ Confusing map - 💰 Expensive tickets with constant ads - 🔞 Inappropriate ads - 🔀 Data shuffling issue **Commonly reported bugs** - Notification issues - Video on demand not working - App not connecting to Apple TV **Most requested features** - Ability to mark cosplay gatherings in schedule - Custom alert/reminder options for events - More detailed map of artist alley - Ability to share schedule - Search by room ## Newest reviews (10 of 30) ### 3/5 — 2026 version kind of bare bones *2026-07-06, version 7.1.0* Here are a couple of things I think would be helpful for future versions. (1) The ability to add notes to selected panels, performances, and activities. Previous versions of the app had this feature. (2) The ability to color code said panels, performances, and activities (3) The ability to add your own time slots. This would be helpful since the booth activities are not part of the SPJA planning and therefore aren’t automatically included in the app. (4) The app being able to shift depending on if the phone is held sideways or not. This would be particularly helpful for the time slot grid display. ### 2/5 — Functional but features lacking *2026-06-21, version 7.1.0* I appreciate it being up to date, but I have this app on my phone and my pad as the pad is easier to use BUT I can’t link the two so any event I find on the pad has to be hand transcribed to my phone. Extremely annoying. And now I’m locked out of the profile I made so all my saved items are unavailable. Great. ### 3/5 — Functional but features lacking *2025-06-28, version 6.0.0* I appreciate it being up to date but the lack of search features is annoying. I have this app on my phone and my pad as the pad is easier to use BUT I can’t link the two so any event I find on the pad has to be hand transcribed to my phone. Extremely annoying. ### 2/5 — Missing Content *2025-06-27, version 6.0.0* Missing the ability to save activities from AX dance, AX crossing, lounge 21 ### 2/5 — Hate the ads *2025-06-27, version 6.0.0* Already spend a few thousand every year to go. Absolutely hate that the app forces an ad every time I open it to look at schedule. ### 3/5 — Good but with one big issue *2025-06-12* I’m not really sure how to rate this honestly, the features are great and the only thing that’s missing is the ability to mark cosplay gatherings in our schedules (maybe let us add custom notes at certain times since I know cosplay gatherings aren’t as set in stone as everything else?) The big problem is the ad that pops up every time you even switch apps for half a second. I already have a ticket, and yet this thing constantly pops up. The last thing I want to deal with while trying to navigate a chaotic convention is for my guide app to pop up ads for something I obviously already have every time I switch apps. ### 3/5 — Lacking schedule options *2025-06-10, version 6.0.0* No ability to share schedule, seems like a basic feature ### 3/5 — Gets the job done *2024-07-07, version 5.0.0(5.0.0.23)* Good experience, app UI is a bit outdated and rough ### 3/5 — Decent but needs some modifications *2024-07-07, version 5.0.0(5.0.0.23)* Overall decent. Would be great if: 1) When you click on an event/panel/performance/ etc in the schedule , it shows you where on the map it is located and where the line is located. 2) if you could set a custom alert/reminder for your scheduled events. Right now the only option is a 10 minute reminder. Many times you must be in line 30+ minutes before an event. A 10 minute reminder is useless. 3) if the map of artist alley was more detailed. Names of vendors instead of numbers would be great! ### 4/5 — Pretty Good *2023-07-05, version 4.0.0.23* Went to AX for the first time this year and primarily used this app to research panels and look at the map. It was pretty great in finding out what was going on around the con, and I liked how you could save events to ‘my agenda’. It was useful to have on con days ## Most critical reviews (10 lowest-rated) ### 1/5 — Full screen ads *2025-07-04* Paid hundreds for tickets to Ax. Every single time I open the app is a full screen ad. ### 1/5 — Shows a lewd ad on every open of the app *2025-07-04, version 6.0.0* I’m not sure how this passed App Store review. Literally shows an ad every time you open the app that’s rather lewd. Not family safe and incredibly annoying. ### 1/5 — Stop it with the AI hentai popups *2025-07-03, version 6.0.0* Every time you do anything on this app you get a faux virus popup with scantily clad bunny girl figures and AI art. Are you for real? ### 1/5 — ads *2025-07-03, version 6.0.0* too many ads, pay almost $200 for a badge but get constant ads on the app. useless. ### 1/5 — Update: DO NOT USE THIS APP FOR YOUR PLANNING, IT WILL SHUFFLE YOUR DATA AT RANDOM *2025-06-27, version 6.0.0* As you can see from my previous review, I used to think this app was great for the most part, but it turns out that every time they make any data change, it shuffles all your favorites. If I hadn’t noticed this in advance I would have been at the con with absolutely no idea of all the places I marked down as wanting to go to. I spent hours checking over artists and marking which booths I wanted to visit and now it’s all lost, and my agenda items have all also turned into other things. Genuinely the worst app I have ever had the displeasure of using, because it tricks you into thinking it’s helpful and good and then leaves you in the dirt with no warning. As a software developer myself, I can only imagine the awful lazy code leading to this mess of an app. OLD REVIEW TEXT: I’m not really sure how to rate this honestly, the features are great and the only thing that’s missing is the ability to mark cosplay gatherings in our schedules (maybe let us add custom notes at certain times since I know cosplay gatherings aren’t as set in stone as everything else?) The big problem is the ad that pops up every time you even switch apps for half a second. I already have a ticket, and yet this thing constantly pops up. The last thing I want to deal with while trying to navigate a chaotic convention is for my guide app to pop up ads for something I obviously already have every time I switch apps. ### 1/5 — Horrible. *2025-05-08, version 6.0.0* Such a difficult app to use not helpful, very stressful makes me wish I could cancel my ticket to the event but they’re non refundable. Such a scam. It’s going to be my first time attending and it is difficult to get excited for it when the process to get tickets and activate them is just too difficult ### 1/5 — Lacking in a few areas *2022-07-02, version 3.0.3* It’s not updated for video programming (despite QR codes for the app stating getting the most up to date information in this room). You can’t search by room. ### 1/5 — Notifications *2022-07-01, version 3.0.3* I still have the notifications issue. When are you going to fix the problem? I can not drop out of a notification when selected and I can not go to AX convention part of the APP or read any more of the messages that you put up to be read. ### 1/5 — Not working *2021-07-05, version 2.0.0* Video on demand didn’t work. App didn’t connect to Apple TV. Glad I only paid 5 dollars for an AnimeExpo ticket. ### 2/5 — Overall app *2026-07-05, version 7.1.0* 2026 Anime Expo and all I have to say about this app it’s good for keeping track of stuff but whoever runs the maps needs to be fired it is not useful whatsoever like I wish they could adopt a map from like knots Barry farm or Disney bc it doesn’t even tell you your exact location like those apps do just a tip that would be better for the app ## Most praised reviews (10 highest-rated) ### 5/5 — This is the Best livestreams ever *2026-07-09, version 7.1.0* We watch it at home for 4 days all year on this July with all of my plushies to line up. ### 5/5 — Best Livestream ever in 4 days in July *2025-04-17, version 6.0.0* I invited some new plushies with all 4 of us upstairs. ### 5/5 — Wonderful Experience! *2024-07-05, version 5.0.0(5.0.0.23)* First time at this Convention as my son’s vision escort. Everyone has a helpful. Environment is safe and positive. Able to use app and program to find events. Shuttle is very much appreciated. Thank you! ### 5/5 — It works *2024-05-19, version 5.0.0(5.0.0.23)* The app works ### 5/5 — AX 2022 we’re waiting for you :’( *2021-05-28, version 2.0.0* See you soon friend. ### 5/5 — THANK YOU ❤️3❤️ *2020-06-10, version 1.0* I’m so thankful we get to experience something for this year and not just move on to next year.. THANK YOU FOR THE HARD WORK 🥺🤍 ### 5/5 — YAY! *2020-01-29, version 1.0* Can’t wait for Anime Expo 2020!! I saw your Twitter and looked on the App Store for this app. This will be very useful once I go and before I go. I’m also hype for the Live streams! I already marked my calendar! Great I’m all set. See you at AX! ### 5/5 — First. *2020-01-27, version 1.0* First 1 baby ### 5/5 — Beautiful *2020-01-27, version 1.0* What a beautiful design can’t wait for the contents! ### 4/5 — Good for notification but horrible at others *2025-07-05, version 6.0.0* So I used the app for giving me a notice when it is coming. Sadly due to loud noice, you would be unable to hear. The map is confusing since I wouldn’t know where is what. In the end, I do hope someone improve this in the near future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*