# AnkerWork — user reviews > 23 indexed App Store user reviews of AnkerWork by Power Mobile Life LLC, rated 4.30/5 from 96 ratings. - Source: https://appshunter.io/ios/app/ankerwork/id1540228451/reviews - App overview in markdown: https://appshunter.io/ios/app/ankerwork/id1540228451.md - Rating breakdown: 5★ 66 · 4★ 14 · 3★ 2 · 2★ 2 · 1★ 12 ## Newest reviews (3 of 23) ### 2/5 — Previous version was better , don’t waste your time *2023-03-26* This version of the app does not have all the features of the previous version such as changing the sound mode ie: stadium, conference room etc. This app is worthless and doesn’t actually do anything helpful. **Developer response:** Thanks for your feedback. May I know the detailed model information of the AnkerWork product you purchased? Normally, with the AnkerWork app installed, you can - Check battery level - Check the latest firmware updates - Adjust volume - Set auto-power off intervals - Manage devices - Turn LED light bar off Sorry for the inconvenience caused. If you have any further questions, please email us at support@ankerwork.com. ### 1/5 — App is broken! *2023-01-13* Won’t connect at all to my PowerConf S3. Turn the device off and back on multiple times, forgot from Bluetooth devices on my phone then re-added multiple times, nothing. **Developer response:** Dear OUsooner08， Thanks for your feedback. We apologize for the inconvenience this issue caused. Regarding the issue, please give the following steps a try to see if the issue could be well resolved: - Forget all Bluetooth pairing records on your phone. - Reboot your speakerphone and your phone. - Disable and enable Bluetooth on your phone. - Turn on the speakerphone and reset it by following the steps: power on it, press and hold down the Bluetooth button, and then the Volume"-" button until the square indicator flashes four times. - Test if the speakerphone could be paired with another Bluetooth device if possible. If the above solutions cannot solve your issue, please contact AnkerWork Customer support at support@ankerwork.com for further assistance. We will have you taken care of! ### 1/5 — Smart Mute missing when using PowerConf H700 *2022-11-19* Where is the SmartMute functionality? It is not showing for H700 PowerConf headset - which is the main reason I bought it. **Developer response:** Thanks for your feedback. Did you buy the black version or the blue version? Please know that the smart mute function can only work on the blue version. Sorry for the inconvenience caused. If you have any further questions, please email us at support@ankerwork.com. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs!! *2024-10-06* After screwing around needlessly trying to make a voiceprint and going back and forth with an agent, trying many steps, I was told there is a bug in the app preventing making a voiceprint ### 1/5 — No support for S600 *2024-05-31* AnkerWorks support said to update to the latest version of the AnkerWorks app to enable me to pair my new S600. Version 2.7.0 does not however have any support for the S600 model yet. **Developer response:** The 2.7.0 version supports the S600. To resolve this issue, please delete the app and download it again from the App Store. Try using it again to see if there are any changes. If the problem persists, feel free to email us at support@anker.com, and we'll work it out together. Thanks! ### 1/5 — Doesn’t work with Ankerwork m650 mics, missed opportunity *2024-02-18* Purchased the Ankerwork m650 wireless mic system and I LOVE the mics so far. I especially love the ability to go on the Ankerwork app on the computer and adjust EQ, listen and transfer files etc. I later found that there’s an app on mobile aswell, however to my disappointment it doesn’t support Ankerwork mics? What gives Ankerwork? Now that IPhone 15 has USBC there’s just about no reason to not make support for this mic. Especially if you want to stay competitive in this sphere going against the likes of Rode or DJI. If an update comes out that changes this, this review will instantly become 5 stars, until then, 1 star. **Developer response:** Hey there! Apologies for the mix-up with the app. Right now, it's only support with the PC version for the M650, but we're working on getting it up to speed for mobile too. We'll notify you the moment it's ready. If anything else pops up, just shoot us an email at support@anker.com, and we'll sort it out together. Cheers! ### 1/5 — No S500 can be selected? *2024-01-23* I downloaded the current version but if i want to add my S500 only the other Powerconf variants can be selected to add. **Developer response:** Hi, sorry for the inconvenience this issue has caused you. We have recently resolved the problem, and we would appreciate it if you could check to see if it has been fixed on your end. Should you encounter any further issues, please feel free to contact us at support@anker.com, and I'm sure we can figure it out! ### 1/5 — App won’t connect to my PowerConf speaker *2023-11-28* I can’t get the app to connect to either my iPhone or my iPad. I followed all the app suggestions even forgot the device and installed it while using the app but I can’t seem to get it to connect to my speaker. **Developer response:** Hello! Would you mind trying to first connect the speaker to your phone's Bluetooth, and then open the app to connect to the speaker to see if it works? If this doesn't work, please send an email to support@anker.com. We'll prioritize your issue and get it resolved as soon as possible! ### 1/5 — 必要性がわからない *2023-11-06* 会議室で使う用に複数台購入 アプリでいろいろできるとかいてあったので入れてみたが アプリで繋げることはできず、IOSのBT画面から追加しないと認識しない 複数台の判別のための名称変更もできない ボリュームは実機でできるしアプリを入れなくてもスピーカーとして認識する アプリを作った人には悪いのだけどこのアプリはファームアップ意外に用途が見当たらない。。 **Developer response:** こんにちは！現在、まずAnkerWorkデバイスをスマートフォンとBluetoothでペアリングし、その後アプリでデバイスに接続する必要があります。複数の同じデバイスに接続した場合、番号で区別されますが、将来的には名前を自由に設定できるように考えています。ご意見ありがとうございます。もしよろしければ、詳しいご提案をメールsupport@anker.comでお送りいただけますか？私たちはこれからもさらに多機能な開発を予定しています！ ### 1/5 — Other than updating firmware, does not do anything useful. *2023-10-24* They could have at least exposed sound tuning to limit echo or set the sensitivity of the mics. Does not seem to do much other than try to get you to buy more of their stuff or get spammed. Oh, and you need to accept their “privacy” terms to use the app. **Developer response:** Hi there! We are truly sorry for any inconvenience caused! Please understand that accepting the privacy policy is a compliant way of informing users about data collection in our App. We appreciate your feature suggestion. Would you mind kindly sending an email to support@ankerwork.com? We'd love to hear more of your thoughts and are committed to actively improving our products in the future! ### 1/5 — Not working under iOS17 *2023-09-19* The app is not working with iOS 17 **Developer response:** Sorry for the inconvenience! Please try upgrading the app to the latest version 2.5.1, this should fix your issue. If the problem persists, feel free to email us at support@anker.com, we're confident we can figure this out! ### 1/5 — Crashes constantly! *2023-05-15* Can’t even keep the app open long enough to log in. **Developer response:** We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app. ### 1/5 — App crashes *2023-05-12* Just bought a PowerConf S3 and wanted to check for updates, but the app just crashes after ~2 seconds every time. **Developer response:** We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app. ## Most praised reviews (10 highest-rated) ### 5/5 — Beta testing *2023-10-05* Gostaria de ser um beta teste **Developer response:** Oi! Obrigado pelo seu comentário e interesse em testar nossos produtos, já registramos isso. Quando tivermos projetos Beta, consideraremos você primeiro. Tenha um bom dia! ### 5/5 — Easy to use for multiple devices *2023-07-18* I love the Anker Work app, it works great for managing my work devices as well as the several we have at our church. I can change the settings in seconds and apply firmware updates easily. **Developer response:** So glad you love the app! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! ### 5/5 — Great app *2023-07-12* Great app and products. Love it! **Developer response:** So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving! ### 5/5 — App keeps crashing; update: dev fixed *2023-05-22* Tried on two different iPhone devices and app keeps crashing continually. It won't even L let me log in. Update: app is usable again with good connections to speaker. Rating the app 5 stars for what it is intended to do-use speaker and update firmware. Kind of weird as a sales tool also, but also not bad idea. **Developer response:** We sincerely apologize for any inconvenience caused by the app crash issue. We have released an urgent update to resolve this problem. To fix the issue, please upgrade to the latest version of AnkerWork app. ### 5/5 — Have two, want more! *2023-02-19* I’ll eventually get the newer version of these, but I can’t tell you enough about how amazing they are. **Developer response:** So glad you love the app! We are super excited to provide something that betters your life. Your recognition always motivates us to keep moving! ### 4/5 — Great app except for logging in *2024-05-22* Overall, the app works great with my H700 headset. The problem with the app is logging in. The login fields aren’t coded so that iOS can recognize them for use with the keychain. No passkey option. No Face ID option. No SSO through Apple. Instead I get another stupid password to remember like it’s 1999, so I don’t know if I’ll keep using it. ### 3/5 — No My50 support? *2023-03-23* Had the mic for,a,week, but no software. **Developer response:** So sorry for the confusion caused. Please be noted that the M650 can work with the AnkerWork software of PC version only currently. You can visit this website to download the software to customize the settings for M650: https://us.ankerwork.com/pages/download-software ### 3/5 — Okay *2022-10-03* App works okay, has some issues connecting to the speakers. If you have more than one of the same speaker there is no way to rename devices so it’s not easy to tell what rooms device you’re connected to. **Developer response:** Thank you for your feedback. We apologize for any issues you may have experienced with connecting to your speakers. We are constantly working to improve our app and will take your suggestions into consideration, including the ability to rename devices for easier identification. Please feel free to reach out to our customer support team at support@ankerwork.com for further assistance. ### 3/5 — 起動時の音量を変更できない *2022-02-03* 機器への接続はスムーズにできます。 ただS500の場合アプリから操作できるのは集音モードの変更だけであまり機能は多くないです。いつも起動音と終了音がうるさいと感じるので、アプリで音量設定できると良かったです。 **Developer response:** この度はご感想をお寄せいただき、誠にありがとうございます。AnkerWorkのアプリでご不便をおかけして申し訳ございません。弊社は常にアプリの改善に取り組んでおり、お客様のご指摘を考慮させていただきます。ご不明な点がございましたら、お気軽にカスタマーサポートチーム（support@ankerwork.com）までご連絡ください。 ### 2/5 — Forget it if you use a VPN *2023-05-09* If you use a VPN, AnkerWork will crash. Can only imagine that it is tracking your IP address, as when you close your VPN connection, it will open without any problems. Does not indicate that it is gathering this information in the app privacy settings, and according to GDPR, an IP address is personally identifiable information. The only personal information that it indicates that it is collecting, is your email address (which is used to create your Anker Work account). Bit of a shame, as the app is a really good one. **Developer response:** We appreciate your feedback and apologize for any inconvenience caused by the issue. We are glad to inform you that the issue has been resolved in the latest version V2.4.6. We recommend that you upgrade to this version to experience the improvements. If you have any further concerns or questions, please do not hesitate to contact us at support@ankerwork.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*