# Annke View — user reviews > 52 indexed App Store user reviews of Annke View by Shenzhen Kean Digital co., LTD., rated 2.40/5 from 41 ratings. - Source: https://appshunter.io/ios/app/annke-view/id1104084895/reviews - App overview in markdown: https://appshunter.io/ios/app/annke-view/id1104084895.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 5 · 2★ 3 · 1★ 22 ## Newest reviews (13 of 52) ### 2/5 — Constantly Log out *2019-06-17* I need to login with user name and password every second time. Why doesn’t store and save it to allow auto login? **Developer response:** Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience,and you can login with same account. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 3/5 — Needs iPad support *2018-09-21* This a pretty good app. Biggest drawback is that it doesn’t support iPad. You can barely see the images they are so small and the app can’t be expanded. Unfortunately, there is no other iPad app that seems to work with my Annke device. It’s pretty disappointing to find out I’m limited to my phone. **Developer response:** Dear Needs Thank you for choosing ANNKE product. You can use Annke Vision And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 3/5 — Zoom image!!! *2018-09-09, version 4.4.2* Does anybody know since the update how to zoom in live view???? It used to be simple before the update - now I don’t have a clue!!!! The images on live view of all my cameras via my iPhone are fine I just can’t zoom on the footage!!! ### 1/5 — Was okay *2018-09-08, version 4.4.2* This app doesn’t work anymore after the update What have you done to it ### 1/5 — Annke view *2018-09-08, version 4.4.2* After update does not work on iPad Air, was working fine before this. ### 3/5 — New app not user friendly *2018-08-20* Old app was very user friendly. dont like using the new app **Developer response:** Dear luckybangar Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE ### 1/5 — Cant open full screen *2018-08-17, version 4.4.1* The app works fine. The cameras show when viewing 4. When I try and view 1 cameras it wont load. Please fix this. ### 1/5 — Apps need updating! *2018-06-12, version 4.4.1* Please fix these bugs! I can usually get this to work fine on WiFi but not on 4G. The app now keeps logging out. Nothing works, even tells me my password is incorrect which it isn’t. I’m sick to death of not being able to view. It’s hardly a security system if I can’t view when I’m not home. ### 3/5 — Can’t multitasking on iPhone while is recording. *2018-06-04* Good video play back need to fix the problem which cannot be multitasking on iPhone while it’s recording and it will stop recording..... **Developer response:** Dear daurban99, Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE ### 1/5 — Not user friendly *2018-06-02, version 4.4.1* I had it working for about a week then the power went out and I never got it to work again also now it tells me the wrong code on my device is invalid ### 1/5 — Nulle *2018-02-23* L'application bug très souvent.. vraiment pas pratique **Developer response:** Dear Gowchi, Thank you for choosing ANNKE product. We recommend to use ANNKE Vision APP, You can delete the device from ANNKE view's P2P account, and then re-register an account in ANNKE vision and re-add the device for viewing. And if you have any question, please email us at support@annke.com. Best regards, ANNKE ### 1/5 — Error code 340500 *2017-12-08, version 4.4.1* Worked when I first connected the app. No longer works. Error code every time I try to open it up. Setting up the remote control is also very .. not logical. Cameras work great but the software needs some software updates. ### 1/5 — New Update now not working *2017-11-28, version 4.4.1* New Update now not working, I will not be buying Annke products now in future, app has always been hit and miss anyway, since new update on ANNKE VIEW, now won’t let me log into my account and Annke vision is asking for code on camera itself, erm hello there is no code on the 1080p cameras? Not good enough Annke ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2021-05-18* All Annke products and their services are garbage stay away. Waste of money. **Developer response:** Dear Garbage, Thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE ### 1/5 — Worst app I’ve ever seen *2019-05-30* Downloaded the app and it locked up my iPad. Deleted it and downloaded it again same thing. **Developer response:** Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience,and you can login with same account. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 1/5 — 1 star is too much! *2019-05-08, version 4.4.2* The annke security system is by far the worst system you can get! And the app is a joke, on iphone app is glitchy, keeps signing you off. And on android, doesnt even work. If you try and contact customer support, you have to wait almost a week before someone contacts you. Their hours are very difficult to work with because they are out of china, and only gives you a 3 hour window to “contact” them! ### 1/5 — Dismal *2019-03-03, version 4.4.2* Worked for a week and now it’s dead. All cameras are just displaying the Annke logo and the whole system and app are useless. Nothing has been touched or fiddled with but it’s just stopped working. Total waste of time. ### 1/5 — Boutons zoom *2019-02-10* Merci de faire le nécessaire le bouton en bas à droite de l’application ne fonctionne plus on peut plus mettre en plein écran. **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 1/5 — Awful *2018-12-16, version 4.4.2* App has recently started signing all users out and requiring you to log back in. Remote playback has also stopped working saying that devices are offline but they are not ### 1/5 — We can’t figure out how to set up *2018-12-01* If you’re not a tech savvy person, this product will be way over your head. We will likely be sending the product back if we have to spend another hour trying to figure out just how to even set it up. **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 1/5 — No longer saves configuration *2018-11-09* Previous versions of this app saved your user login and P2P cloud configuration but that is no longer the case. You have re-login nearly every time you use the app and then deselect your device from the P2P Cloud configuration screen before you will be able to view your cameras. Very frustrating. **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 1/5 — Keeps signing out after update *2018-11-08, version 4.4.2* The app has recently started signing out and forgetting password at random. This is on two devices Also, I’ve now got an issue where remote playback isn’t working. I get a message saying calling reaches upper limit ### 1/5 — App update no good *2018-09-09* Since downloading the app update on my mobile it has crashed and can’t get the cameras to work. Had no problems before the download of the update very disappointed!! **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2019-01-27* I use the app all the time and it works great, if you set it up correctly. It has many useful features in it like recording a live view to your phone for faster playback. The only issues I have is that after a week or so it logs out and you have to log back in to cloud, so you must remember user and password for Annke cloud account. Also the mic option is not available on this app, but It does work on annke vision which is a different app offered by the same company I don’t know why this version lacs that feature. The cloud service sometimes will go down probably due to maintenance but it’s pretty rare maybe once every two or three months but it usually comes back up within an hour. **Developer response:** Dear Customer, Thank you for choosing ANNKE product. You can use APP Annke Vision for better experience. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 5/5 — Useless apps *2019-01-07, version 4.4.2* Totally rubbish...I created an account but unable to access just after a few days since then havent been able to see live view. Customer service useless too. ### 5/5 — Great App *2018-09-16* This is a great APP. Not sure why the reviews are so bad. I use this app with 3 different Annke systems. I have two at home and my friend has one in her home. I can combine cameras from all 3 systems into one main view. I use ports 8000 and 8001 for my house, plan on getting another system which I’ll use port 8002. My friends system uses port 8000, but since they are different systems the app doesn’t mind. I can zoom in, pan and watch recorded video from all 3 systems. Works on my Wi-Fi or my cellular data if I’m not on Wi-Fi. **Developer response:** Dear Sadek76, Thank you for choosing ANNKE product. Now we suggest use Annke Vision app, but you can still use annke view app. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 5/5 — App works well *2017-12-15, version 4.4.1* Documentation for setup is lacking, but this app actually works very well and is easy to setup using the QR code on the base of the DVR. Annke has a good YouTube video showing you how to get things set up. ### 5/5 — Great app *2017-11-27* Own a business in Florida and live in TX. App works great on my iPhone. Crystal clear live stream. Great zoom in feature, can see denomination of bills as they are taken. Logging in first time was very specific, any error could lead to issues, but I followed step by step and got logged in first try and it has worked perfectly since. Wish it was available for iPad as well. ### 5/5 — Terrific *2017-09-27* I got his app working without the cloud service. People are rating this app 1 star because they don’t know how to set up the remote view or they are complaining about the cloud service so those review isn’t even about the app. I got it working by adding a port forwarding for port 8000. I also had to reboot by router for some reason. The app requires me going to the device section to add a device manually and then click on live view, click on the two camera icon on the top right, select the device I added, and click on start viewing. So my only gripe is that it isn’t straightforward. ### 5/5 — Try this *2017-08-17, version 4.4.1* Hi like a lot of you I've spent hours trying to work out this app , its useless, but ANNKE VISION WORKS FINE , I hope this helps , I put five stars so people will read this . ### 3/5 — Gerät immer offline *2019-01-16* Also eigentlich bin zu Frieden aber wenn ich live anschicht von handy schaue zeigt er mir nach paar sekunden netzwerk instabil gerät offline und dadurch fährt sich der dvr auch runter und dann wieder hoch und das passiert jedesmal. Aber wenn ich über handy nicht schaue bleibt der dvr immer an und zeichnet alles auf **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 3/5 — ANNKE VIEW *2018-10-26* I was able to do remote view using cloud P2P. When I manually added device it would only work on the local LAN. But when I used P2P it worked over the WAN!! **Developer response:** Dear Customer, Thank you for choosing ANNKE product. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE ### 3/5 — Better reviewing options *2018-09-22* The app is ok but it would be nice if I could be able to review previous footage faster than x1. **Developer response:** Dear jslfredo, Thank you for choosing ANNKE product. You can use Annke Vision. And if you have any question, do not hesitate to drop us an email at support@annke.com Best regards, ANNKE --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*