# Annke Vision — user reviews > 379 indexed App Store user reviews of Annke Vision by Shenzhen Kean Digital co., LTD., rated 4.70/5 from 19,744 ratings. - Source: https://appshunter.io/ios/app/annke-vision/id1121463741/reviews - App overview in markdown: https://appshunter.io/ios/app/annke-vision/id1121463741.md - Rating breakdown: 5★ 16,749 · 4★ 1,689 · 3★ 568 · 2★ 213 · 1★ 525 ## What do users think of Annke Vision? Overall sentiment: negative **Pros** - 🚀 Excellent app - 🔒 Restricted remote access - 👍 Great response time for alerts - 👍 Works well - 👍 Highly recommended product **Cons** - 🐛 Playback always times out - 🤯 Terrible new UI - 🔥 Phone overheats when viewing - 🔒 Can't login to see if you're being robbed - 🐛 App WAS broken for playback using slider - 🤯 Poor, 20-year-old recorder had more - 🐛 Timeline keeps disappearing - 🐛 Does not accept special characters - 🤯 Too complicated for nothing - 🤯 Terrible product, support and company - 🤯 Great for viewing only - 🐛 Unstable app (iOS) - 🤯 Worthless - 🤯 Poor picture quality - 🐛 No playback - 🤯 Lazy design, generic - 🤯 Remote view not working - 🐛 No notification alert - 🤯 Updated version is horrible - 🐛 Manually adding cameras every time - 🤯 Doesn't work, no instructions **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Time won't stay correct - Playback controls not working - Favorites list keeps resetting - Crashes when rotating view - Black and white lines on screen - Live view fails to resume - Connection issues, app crashes **Most requested features** - Allow selecting all notifications at once - Show events on full length playback - Option to turn off pausing of live view - Add 1X, 2X, 4X playback speed - Add rotate view option on iPad - Allow adjusting and changing motion detection areas from app - Add option to change notification sound - Add formats to view multiple cameras in different sizes - Add ability to swipe between cameras - Add option to set individual alert schedules for each camera ## Newest reviews (15 of 379) ### 3/5 — Lacks *2026-07-05, version 6.9.480* It’s been lacking a lot. Such a slow and lackey app ### 3/5 — Low response *2026-03-24, version 6.9.480* Delay in open live ### 3/5 — Good at first now not so good *2026-02-15, version 6.9.480* I know how to work that really good it’s up-to-date. I have it on the iPhone but yet somehow when I turn notifications off that doesn’t work anymore so I get notifications nonstop whether I want it or not turning them off doesn’t do anything. I’m surprised the proximity is still the way I left it. ### 2/5 — Make please fix PAN TILT *2026-01-22, version 6.9.480* Since latest new update on iOS 26 I can’t control my pts caneras from my mobile app no icon in the app to control camera , please add that feature back it’s the reason we buy PTZ cameras ### 4/5 — Notification *2026-01-21* 2026 : L’application semble avoir eu une modification les notifications sont de retour correctement 2025 : Très gros problème avec les notifications qui arrivent avec un décalage une fois passé devant la caméra la notification arrive avec un décalage de quelques secondes donc inutile vous ne voyez pas qui est passé devant la caméra. **Developer response:** Dear customer, thank you for choosing ANNKE product.And if you have any question, drop us an email at support@annke.com Best regards, ANNKE ### 4/5 — Needs HomeKit compatibility *2026-01-20, version 6.9.480* Works great but doesn’t integrate with HomeKit ### 2/5 — Make please fix PAN TILT *2025-12-08, version 6.9.480* Since latest new update on iOS 26 I can control my pt canera no icon in the app to control camera ### 3/5 — App crash. *2025-11-30, version 6.9.480* The app keeps crashing when trying to scan the QR code to reset the device. ### 2/5 — Slow *2025-11-22, version 6.9.480* It’s so slow when I need to replay the camera for my business I’m thinking about switching unless you guys fix it. It’s slow in everything, when it load, replay, or choose a camera. Its pissin my offf ### 1/5 — App is trash *2025-10-13, version 6.2.55* This app rarely works. Playback almost never works on local storage. It either times out or states too many connections. They should look at Reolink app to see how an app should work. I’m changing everything to Reolink ### 2/5 — Live View Pause *2025-09-29, version 6.2.55* Why suddenly unable to live view on devices for no more than 5 minutes? Everything was fine before. Please fix it! ### 1/5 — The upper corner button not accessible *2025-09-17, version 6.2.55* The buttons on the upper left and right corner such as back and save are not accessible. ### 1/5 — Bugg *2025-08-29* L’application ne fonctionne jamais sur le téléphone (iPhone 15 pro et 16 pro max) ça charge et ça affiche problème de connexion alors que je suis chez moi en wifi avec la fibre ou avec la connexion du téléphone rien ne fonctionne c’est vraiment chiant car impossible de voir si il y a quelque chose au caméra Merci de réparer tout les bug au plus vite ### 1/5 — No Dark Mode *2025-08-25, version 6.2.55* You need to offer DARK MODE in the settings for the app ### 1/5 — APP BLOAT *2025-08-12, version 6.2.55* Nuff said ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2026-07-19, version 6.9.480* This app is so inconsistent it is hard to use. Sometimes it times out after 5 minutes, sometimes it plays live CCTV for hours. Sometimes it stops playing the live feed and shows a grey screen. A lot of the time it freezes. Only way to rectify it is to force quit the program. Playback is near impossible to use. You can not type in a specific time to view on the playback and the time line bar to move forward or backwards does not stay on the screen long enough to be able to use it, same with the record / pause bar. The only reason I use this app is because the live feed on a web browser does not work on iOS. On my windows Laptop and PC, the web browser access to the CCTV is faultless. ### 1/5 — Whats going on *2026-05-25, version 6.9.480* For some reason I can not log in, its not recognising my e-mail or my mobile, if I try to re register it just comes up with some other error message. How can I input a security code if you don’t send one! ### 1/5 — Worst app ever *2026-05-19, version 6.9.480* Not sure how the rating is so high. This app sucks. It’s lags and locks up. Rarely ever works correctly. ### 1/5 — No fit for use *2026-05-06, version 6.9.480* Whenever I need to check my cameras never works. Always stops loading and times out. Will never download any footage having to buy another dvr because this one is shocking. Wouldn’t not recommend tried to contact support but never any help ### 1/5 — Waste of time *2026-04-10, version 6.9.480* It was great but would never buy Annke again. Waste of money ### 1/5 — Dos not work *2026-02-09, version 6.9.480* Try to put my Annke wife camera and dos nor work with them ### 1/5 — Notification *2025-11-18, version 6.9.480* Très gros problème avec les notifications qui arrivent avec un décalage une fois passé devant la caméra la notification arrive avec un décalage de quelques secondes donc inutile vous ne voyez pas qui est passé devant la caméra ### 1/5 — From Excellent to Worse *2025-11-13, version 6.9.480* You have taken an app that was working 100% perfectly well, to an app that takes forever to connect to the DVR and then constantly buffers in this new update. Change it back please! ### 1/5 — What is happening? *2025-11-13, version 6.9.480* Never had such an issue. It’s saying “ no more connections are allowed for the device.” What does that even mean? I can’t view and it keeps pausing. It’s essentially useless for live views right now. ### 1/5 — NESSUN SUPPORTO *2025-10-15, version 6.2.55* App inutile, complessa e poco funzionale.da parte dell’azienda produttrice non c’è nessun tipo di supporto la configurazione dei device è assolutamente complessa, poco comprensibile questa applicazione insieme al supporto ANNKE è assolutamente da evitare. ## Most praised reviews (10 highest-rated) ### 5/5 — PTZ funktioniert jetzt. *2026-08-25* Die Icons sind jetzt sichtbar. **Developer response:** Dear customer, thank you for choosing ANNKE products and for your feedback. If you have any questions, please contact us at support@annke.com. ### 5/5 — Love ANNKE Vision !!! *2026-08-05, version 6.9.480* These security cameras are just the best ! I had them for years and they still work great, the image is amazing. But recently the quality on some are blurry at times. But other than that they are great. ### 5/5 — Amazing CCTV System *2026-06-01, version 6.9.480* I recently purchased a Annke nvr cctv kit and it has made it so much easier for me to monitor my home and my car with this app i can live view my house and see all motion clips. it tells me whether a person or a vehicle was detected. Annke cctv is a really affordable choice when it comes to security as they don’t raise the price to the sky like other companies do that’s why i always use Annke. Highly Recommended ### 5/5 — Brilliant *2026-01-22, version 6.9.480* I have an Annke security system for 7 years and in all that time I have never had an issue with it at all (DW81KD). I have now upgraded the system to a 4k system which also works perfectly. I have given my old system to one of my children, I installed for them and set it up and it is still working perfectly including the original hard drive (Western Digital Purple 2TB). I also use the Annke Vision app when away from home which is very easy to use. For the above reasons, I have given 5 stars. Perfect systems and I cannot highly recommend ### 5/5 — Cctv *2025-11-30, version 6.9.480* I’m happy about all 👌 ### 5/5 — Great app *2025-04-02, version 6.2.50* Very easy to use app and has all the functions you would expect to see on a CCTV app. My only gripe has already been mentioned about deleting notifications. If I select “delete all” I should be deleting them all and not just 15 at a time. Other than that all good. ### 5/5 — Très bien !!! *2024-12-17* Très bien mais s’il vous plaît on veut affichage en grille avec 6 écrans !!! ### 5/5 — Nice app *2024-11-19, version 6.2.50* Really easy to use ### 5/5 — Love it *2024-11-11, version 6.2.50* I fell in love all over with the new update, way better for sure ### 5/5 — Recent Update *2024-11-02, version 6.2.50* Update: Fixed....Live view used to come up within a second. Now takes 10-15 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*