# ANRAN — user reviews

> 500 indexed App Store user reviews of ANRAN by Shenzhen Anran Security Technology Co., Ltd, rated 4.60/5 from 1,804 ratings.

- Source: https://appshunter.io/ios/app/anran/id1611278380/reviews
- App overview in markdown: https://appshunter.io/ios/app/anran/id1611278380.md
- Rating breakdown: 5★ 1,407 · 4★ 237 · 3★ 57 · 2★ 33 · 1★ 70

## What do users think of ANRAN?

Overall sentiment: positive

**Pros**

- 🚀 Easy installation
- 📷 Great image quality
- 🔊 Clear audio
- 🔋 Reliable solar charging
- 🔒 Effective security features
- 👍 User-friendly app
- 💡 Versatile camera controls

**Cons**

- 🐛 Occasional connectivity issues
- 🔍 Limited motion tracking
- 🔊 Sound quality could be better
- 🔒 Concerns about data privacy

**Commonly reported bugs**

- Camera freezes or stops responding
- App crashes during playback

**Most requested features**

- Multiple user access
- Longer video recording duration
- Advanced motion detection settings
- Integration with smart home platforms

## Newest reviews (14 of 500)

### 3/5 — Sucks!!!

*2026-08-28, version 6.2.0*

Session timed out!!  Over and over again.  Thus is getting to be useless!!!  The update is horrible!!  Stop filling my screen with cloud advertising!!!  This is BS!!  I don’t need, or want a cart!! I didn’t add anything to it but it’s constantly in my face..👎🏻👎🏻👎🏻

### 4/5 — Connection

*2026-08-28, version 6.2.0*

It turns off constantly

### 2/5 — Decent system

*2026-08-04*

We have phenomenal fiber internet at our house so the only down side to this camera system is that it constantly has to reload 3 times at very slow speeds and can take anywhere from 15 to 20 minutes for the video to load before you can see who is at your door or stopped by while you were away or at work. The picture clarity is amazing and no issues with the live camera showing up right away. Notifications are the only issue as they take too long to open let alone load to allow you to watch what happened

### 4/5 — About the App

*2026-08-02, version 6.2.0*

Pretty simple and easy to navigate.
Also has useful features
A little concerned about privacy

### 5/5 — I’m still learning

*2026-07-05, version 6.1.1*

I’ll get back to you with tons of praise as soon as I figure out what I’m doing.  Thank you soooo much for solving my security issues!

### 5/5 — Mr fox

*2026-06-30, version 6.1.1*

Wonderful

### 5/5 — Security

*2026-06-23, version 6.1.1*

Been using ANRAN app with my security cameras and everything is amazing!

### 5/5 — Q4 max

*2026-06-21, version 6.1.1*

New to but very good! Recommend

### 5/5 — Great cameras

*2026-06-17, version 6.1.1*

They work great as described

### 5/5 — Tip top

*2026-06-14*

Pour notre cas c’est parfait, surveillance des voitures et de l’entrée.
Je vais essayer avec une carte SD.

### 5/5 — Excelente servicio

*2026-06-14, version 6.1.1*

Me encanta muy excelente servicio si cumple con sus funciones

### 2/5 — ソーラーが弱いが改善の余地あり

*2026-06-12*

人通り多いところでは感知しやすいから電力が不足しがちなので設置場所やカメラの向きを考える必要がある。
冬はちょっと電力不足
　
アプリ自体は使いやすい
一つ追加してほしい機能と言えばスマートナイトビジョンの時間の設定をしたい。
人通りが凄い多いわけじゃないけどある程度通るので毎回光る電力が不足になるので23:00-03:00までとか設定出来たからもうちょい悩まないかなと思います。

カメラがバッテリー不足でもカメラの赤い光が灯ってると動いてる感があるので抑止力にはなると思うからそこもお願いしたいです。

### 4/5 — Camera de surveillance

*2026-06-12, version 6.1.1*

Installation très fácil 👍

### 5/5 — Works a dream

*2026-06-05, version 6.1.1*

Easy to set this up once you get connected to wi-fi

## Most critical reviews (10 lowest-rated)

### 1/5 — Camara goes offline randomly

*2026-08-07, version 6.2.0*

My camera keeps randomly goes off line, WiFi signal is strong and my app is updated .. what’s going on

### 1/5 — Update???

*2026-08-05, version 6.2.0*

Open app and it states to go to store to update the app. Go to store, zero update. What is this?

### 1/5 — No way to update

*2026-08-03, version 6.2.0*

App keeps telling me to update but there’s no way to update!!

### 1/5 — Worst cámaras

*2026-07-29, version 6.2.0*

The camera freezes all the time! And the wires rip easily

### 1/5 — Awful

*2026-07-24*

Genuinely the worst camera I’ve ever used, had a mid sized lorry deliver at my property but had no notification, missed deliveries because I had no motion notification pop up so couldn’t tell the driver where to leave the parcel, can’t speak through it clearly, the cameras are located on the outside wall of where the internet is situated yet never goes above 60% signal strength although my internet provides speeds of over 400mb! They are both solar powered but one of the cameras doesn’t charge its self so continuously having to take it down to charge! Just an all round terrible camera so I wouldn’t recommend at all

### 1/5 — Junk

*2026-07-17, version 6.1.1*

It’s just junk and customer service sucks. I had two cameras go bad in 6 months and I bought Ai, can’t even tell I have it. And the one camera would say person walking had the AI on it. Idk if I even have AI now and my other camera says motion detected is all. And I paid twice got one refund. It’s not worth it.

### 1/5 — Cameras suck!

*2026-05-22, version 6.1.1*

Your cameras suck hard!!

### 1/5 — Not very good

*2026-05-12*

Not very good quality night vision isn’t very good at all day isn’t too bad.

### 1/5 — I hate this with all my heart

*2026-05-11, version 6.1.0*

All it does it say trying to connect or retrying to connect for 30-40 minutes I have WiFi on then turn it off but nothing works horrible I hate it worst app in the entire world I would watch a rock to a backflip then to set here and wait for it to try an connect because that’s how long it’ll take you to open it and see anything

### 1/5 — Can’t even set up an account

*2026-04-27, version 6.0.2*

It won’t even send me the link to my email so I can set up an account bought this camera. Can’t even use it.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app that needs dark mode

*2026-08-17*

Great app. Works consistently and reliably. Never have problems with this unless I created them. I think the settings menu layout and organization is kind of wonky, but not nearly enough to remove a star. Two suggestions:  1) Please stop making it so a user has to turn the camera on in order to turn it off. This makes absolutely no sense. Just move that option.  2) Dark mode because it’s 2026.

### 5/5 — So far all good

*2026-08-15, version 6.2.0*

We just put them up today and they work great!

### 5/5 — Greattt

*2026-08-05, version 6.2.0*

One of the bestt

### 5/5 — Simple

*2026-08-04*

Contrairement à ce qui a été dit, dans un autre commentaire, l’application est très facile d’utilisation ! 
Ayant 2 caméras ANRAN, j’utilise l’application et je peux voir ,l’une ou l’autre de mes caméras, en direct ainsi que les notifications ! 
A noter , je tourne avec des cartes mémoires de 256 Go ! Donc … il y a de la marge avant de les formater ! J’ai pu régler le temps d’enregistrement à 20 secondes pour une alerte ! 
Encore une fois : très simple d’utilisation !

### 5/5 — SYCO 😎💯👊🏽

*2026-08-03, version 6.2.0*

Before this I bought 2 other which the AI MOVEMENT did not work atall,
I’ve had this one  for a year now, exactly wat I wanted no complaints,
Thank GOD.

### 5/5 — Great app that needs dark mode

*2026-08-03, version 6.2.0*

Great app. Works consistently and reliably. Never have problems with this unless I created them. I think the settings menu layout and organization is kind of wonky, but not nearly enough to remove a star. My biggest suggestion is please add dark mode!

### 5/5 — Great kit

*2026-08-01, version 6.2.0*

Works a treat

### 5/5 — Einwandfrei

*2026-07-22*

Zuverlässig, übersichtlich, preiswert und die Kameras funktionieren seit Jahren stabil.

### 5/5 — Love it so far

*2026-07-10, version 6.1.1*

Great quality

### 5/5 — Perfect

*2026-07-08, version 6.1.1*

There is anran and there is nothing…choose ANRAN.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*
