# Anstaff Mobile Banking — user reviews > 16 indexed App Store user reviews of Anstaff Mobile Banking by Anstaff Bank, rated 4.86/5 from 1,276 ratings. - Source: https://appshunter.io/ios/app/anstaff-mobile-banking/id887540464/reviews - App overview in markdown: https://appshunter.io/ios/app/anstaff-mobile-banking/id887540464.md - Rating breakdown: 5★ 1,161 · 4★ 62 · 3★ 15 · 2★ 4 · 1★ 15 ## What do users think of Anstaff Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Great bank experience - 🚀 Smooth and efficient app - 🔒 Secure banking **Cons** - 🐛 Frequent login issues - 🐛 App crashes and freezes - 🐛 Unreliable Zelle feature **Commonly reported bugs** - Inability to log in with existing credentials - App crashes and refreshes during use - Zelle feature not functioning properly **Most requested features** - Streamlined login process - Improved app stability and reliability - Enhanced Zelle integration ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst app *2026-06-01, version 26.1.10* It all ways seems like it’s always something with the log in it’s always always having technical difficulties it can’t log me in always so hard to log in ### 1/5 — The worse app *2026-01-06* This is the worst app I have ever use yeah using it is fine but when you can use it. Every other time I try to get one it says there having issues come back later so I have to keep trying and trying. That happens quite often. Enough for me to come leave a bad review for it ### 1/5 — The worse app *2025-02-27* This is the worst app I have ever use yeah using it is fine but when you can use it. Every other time I try to get one it says there having issues come back later so I have to keep trying and trying. That happens quite often. Enough for me to come leave a bad review for it ### 1/5 — This app is terrible *2024-10-11* This app has kicked me off and signed me out numerous times in the past few months for no reason I have to keep putting in all my information ### 1/5 — Absolutely Trash Banking App *2023-07-01, version 22.2.200* Multiple times our Zelle feature has stopped working, preventing us from paying bills that require Zelle. When I call the number provided to fix the issue, I get put on hold for over an hour before talking to somebody - then get transferred back to the hold only to be hung up on! I’ve been loyal to this garbage bank for several years and now I’m going to find another. ### 1/5 — No New App *2021-11-04, version 21.2.70* I do not want to buy a new phone just because Anstaff changed their app. I’m very happy with the phone I have. Please figure out a way for me to not have to upgrade. I don’t buy a phone every couple of years. I buy a phone when my phone is completely unusable. I am rating your new app a 1 because it is apparently not functional on the phone I have now. Thank you for reading my review. ### 1/5 — One flaw *2019-03-23, version 18.3.80* I like the on line bill pay except that I’m already in my account having logged in with my security, but can not pay my bills without entering my password again. That makes no sense. ### 3/5 — Must Log In Twice To Work *2024-01-15, version 23.1.70* Every single time I log in, it says, “We were unable to process your request…” Then the app refreshes, and I am able to log in. For some reason the app has to do a reload of some sort before it will let me log in, but it won’t reload until I have attempted to log in. So I have to log in twice every single time I want to use the app. It’s frustrating. Other than that, it seems to function fine. ### 5/5 — Love the app *2026-07-15, version 26.1.10* Thanks for making the mobile deposit feature so easy and effortless sure makes my life as a piano teacher easier. ### 5/5 — Can’t log in *2026-02-20, version 25.2.50* I’ve been logging in with the same credentials for years and and now I can’t login even with my fingerprint. This has happened before and cleared up after a couple of days. But that doesn’t change the fact that it is annoying that it happens. I called my bank and they aren’t aware of any problems. ## Most praised reviews (6 highest-rated) ### 5/5 — Great Bank *2026-02-03, version 25.2.50* Everyone is very happy, friendly, and helpful. ### 5/5 — CD *2025-10-29, version 25.1.32* First my first CD. Great experience. Anstaff bank is awesome ### 5/5 — Perfect for what I need *2021-04-16, version 20.2.80* I use this app almost every day and it is perfect for what I need. I am able to check my balances in real time, make bill payments, deposit checks, transfer funds and anything else I need to do. ### 5/5 — Love our bank *2020-05-14, version 20.1.20* Always have been able to help us ### 5/5 — Mobile app Anstaff Bank *2018-12-12, version 18.2.80* I love the Mobile Banking. It is easy to use and I feel the system is secure. Being able to use my phone I can keep track of purchases daily. This helped me become alerted to a hacker situation on one of my debit cards. I was reimbursed quickly and in full. Thank you Anstaff Bank Lou Smith 007 ### 5/5 — Great app, needs minor tweaks *2017-08-10, version 17.1.104* I use this app all the time. The one thing I really wish it had would be a running account total beneath each line item so you could see where your account total is after each purchase/deposit. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*