# Answer App - Coursology AI — user reviews > 99 indexed App Store user reviews of Answer App by Coursology LLC, rated 4.77/5 from 4,388 ratings. - Source: https://appshunter.io/ios/app/answer-app-coursology-ai/id6451455173/reviews - App overview in markdown: https://appshunter.io/ios/app/answer-app-coursology-ai/id6451455173.md - Rating breakdown: 5★ 3,668 · 4★ 200 · 3★ 88 · 2★ 32 · 1★ 108 ## What do users think of Answer App? Overall sentiment: negative **Pros** - 👍 Partially correct sometimes - 👍 Good for last minute needs - 👍 Perfect - 👍 Ease of use - 👍 Helpful for specific classes **Cons** - 💰 Expensive subscription - 🐛 Inaccurate answers - 🐛 Buggy and glitchy - 🚫 Paywall for core features - 🚫 Forced to write reviews - 🚫 Difficult to get refunds - 🐛 Inconsistent answers - 🐛 Compatibility issues **Commonly reported bugs** - Picture scanner not working - App not functioning after update - Black screen issue - Frequent crashes **Most requested features** - Dark mode option - Improve accuracy of answers - Provide more free features - Improve customer support - Enhance scanning and input capabilities ## Newest reviews (18 of 99) ### 2/5 — Unstable *2026-07-02, version 3.6.4* I’ve had this now for 6 months. Paid both for the computer and iPhone systems separately. However the live recording feature never seems to work correctly. Customer service doesn’t ever seem to understand the problems I’m having and the web version doesn’t even recognize the files I’ve uploaded to correctly create any form of study materials. Not worth the expense or frustration. ### 2/5 — Least User Friendly AI *2026-05-05, version 3.6.4* Great for answering questions and (sometimes) listening to lectures/taking notes. Most of the “features” do not work or are impossible to access. The platform is extremely disorganized, and the mobile app does not even connect to the same account on the browser. Not worth paying for ### 2/5 — Review *2026-04-27, version 3.6.4* Honestly if you need help with some problems you can use other apps to help you. It sort of does a decent job at explaining but many times the answer is wrong. I crossed referenced with other apps and they had a different answer to what coursology had which was wrong. Honestly, if you need help or a way to break it down there are other apps that can help you for free. This app is not worth it. ### 2/5 — Opinion *2026-02-20, version 3.6.4* So far the app on my phone is good but using Coursology on my computer is a bit slow so right now I’m kind of regretting buying a full years worth because all the nooks and crannies are not well developed yet. Maybe if I would’ve just done a month it would’ve been worth it. ### 1/5 — Nothing works on the Homepage - bad service *2026-01-21, version 3.6.3* Its super expensive and nothing works. There is no way to make a quiz, podcast or anything on the homepage. I contacted the support many times, that the homepage is not working. I asked more than one tile that I payed for the service but I want my money back because - I never received what I paid for. Don‘t fall for the instagram reels and advertisment. ### 1/5 — No refund *2025-11-14, version 3.6.3* If you’re thinking about using this app, don’t. This app feels like a complete scam. They charge you without sending any email confirmation or transaction bill. When you try to cancel, they make the process intentionally confusing. The “Cancel” button is tiny and looks like normal text, while the big, highlighted “View” option tricks you into clicking it—which ends up switching you to a yearly plan costing almost $150. Even if you cancel the subscription and delete your account immediately after realizing the mistake, they still charge you. When I contacted support, this is the response I got: “We appreciate you reaching out to Coursology Support. Upon checking, you have successfully changed your plan to the yearly plan before cancelling and deleting the account. Unfortunately, we do not offer refunds in accordance with Section 7 of our Terms of Use.” So basically—good luck if you want to give them free money. Their system is designed to mislead users and make canceling as difficult as possible. I’m sharing this so others don’t fall for the same trap ### 1/5 — They took money *2025-11-09, version 3.6.3* I downloaded the app the charged me somehow and o don’t know how to get in touch with anyone to get my money back ### 1/5 — Doesn’t work as advertised *2025-10-31, version 3.6.3* Dont purchase- not refundable ### 1/5 — Poor *2025-10-26, version 3.6.3* Subscription does not cross over to laptop or other devices when purchased through the mobile app. Doesn’t create user profile that will log you back in, instead it takes you back to purchasing the free trial and won’t allow sign in. Other attempts to log in through a laptop only take you back to the bundle package purchase subscription page. Not worth the money at all. Will take your money but won’t apply purchased pro subscriptions, keeps user only using what’s accessible to free trial users. Worst experience. ### 1/5 — Failed to grant pro permissions *2025-10-16, version 3.6.3* I paid for pro and have confirmed on my Apple subscriptions tab that the subscription is in effect. However I do not have access to unlimited questions. I have agreed to pay for a service and coursology has failed to deliver ### 1/5 — Customer Service *2025-10-02, version 3.6.3* The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel out your membership’s but choose not to help Students!!! This is unacceptable As I have previously advised Apple said it’s not through them it was through your website purchased and processed. They have nothing to do with it to be able to CANCEL!!! ### 1/5 — Customer Service *2025-09-29* The App really didn’t work for me and when I reached out to cancel they refused to help me. They said they can’t cancel it from them and direct me to other places which says it has to be done from their end!!! They’ve been charging me for months so I’m going to report to BBB because this is not right!!! You are ripping off Customers. You can cancel your membership’s but choose not to help Students!!! This is unacceptable **Developer response:** Totally get how frustrating that must feel — sorry you’ve had such a rough time with this. Just to clarify, subscriptions can only be managed through the App Store itself (Apple handles billing directly), which is why we can’t cancel from our side. That said, our team is always here to help walk you through the steps and make sure you’re not stuck paying for something you don’t want. If you’re open to it, email us at team@coursology.com so we can sort this out together 💛 ### 1/5 — Hard to cancel and will charge you *2025-09-20, version 3.6.3* Customer service is awful, I finished school last year and cancelled, well they never cancelled it and charged me $150 buck when bills are due so now I’m screwed on bills Update - MONTHS later they reached out - I had to have my bank block their charges. Awful company…. They also make it near impossible to cancel…. DO NOT RECOMMEND ### 1/5 — CAREFUL!!! *2025-08-26, version 3.6.1* While the app itself is really friendly and easy to use, be careful with how they bill. They say they’ll cancel anytime, which is true, I was easily able to cancel the subscription after 1 month of use. Just decided it wasn’t worth continuing to use. After it was cancelled, they still tried to bill me monthly at the $25 per month the following month, they tried 3 different times to bill that following month. Then silence, nothing happened, then about 6 months later, I received notice from my card provider that said they tried to bill me for the yearly plan which was $174.93! So now I’m back on their website making sure I didn’t miss anything, nope, it’s been cancelled and I’ve followed all their information provided, so it is cancelled, they’re just still trying to bill which is outrageous. So now I’ve escalated it to their support to make sure they don’t keep trying to bill me. Luckily I put this on a specific debit card intentionally where I minimally use it or carry a balance, so no money has actually been charged to said card, but still, if it was a debit card where I keep a balance, I’d have just gotten charged for this service which I cancelled and didn’t use. Honestly, do yourself a favor and don’t get lured into this trap, it’s not worth it. Cool app, not that cool to experience this. ### 1/5 — Not worth it *2025-08-18, version 3.6.0* Not worth the price ### 2/5 — I want a refund *2025-08-07, version 3.6.0* This app doesn’t always work. I have had more wrong answers than right answers. I have tried to get a hold of someone to get a refund but can’t find anything on the App. ### 1/5 — So trash *2025-07-30, version 3.6.0* Bruh i tried getting answer does not even give it to you ### 1/5 — Fun facts *2025-07-18, version 3.6.0* This app is good for beginners ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam Do not download *2026-08-21, version 3.6.5* -100 score, I have been trying to use the desktop extension with no resolution. I paid for a monthly subscription and still have no access to the service I paid for. I contacted customer service over a month ago, and they continue to claim they cannot locate my purchase. I have provided proof of purchase, bank statements showing the charge, and payment information, yet I still have no access and have not received a refund. After more than a month of going back and forth, absolutely nothing has been resolved. Customer service has been extremely unhelpful and has failed to provide either the service I paid for or a refund. DO NOT USE THIS APP. I would not recommend paying for a subscription when they cannot even resolve a verified purchase. ### 1/5 — Garbage *2026-08-08, version 3.6.5* Nothing works like the ad shows. Super hard to navigate. I’ve been trying to cancel for months now and there is no cancel button anywhere ### 1/5 — Scamming *2026-08-07, version 3.6.5* I never agreed to a subscription and they’re trying to pull money from my account without even me agreeing. I didn’t even use it. I downloaded it and deleted it. ### 1/5 — Scam *2026-07-23, version 3.6.5* I purchased an annual subscription for this app and it keeps crashing. I cleared my phone and everything already but it’s not working. Please give me my money back. ### 1/5 — Scam doesn’t work *2026-07-09, version 3.6.5* I just purchased the app and so far nothing works. I feel like they just took my money and scammed me. I don’t even know how to get my money back. They say they don’t issue refunds. I’m having the exact same issues others are having. I purchased the $60 year subscription and I can’t even upload files on the app or on a laptop. It keeps asking me to buy subscriptions but I already paid! Why can’t I use what I paid for!? There is no phone number to call. I sent an email but I doubt anything will be resolved. ### 1/5 — SCAM *2026-05-13, version 3.6.4* Do not download if you actually want help with your homework because every time you try to take a picture of a question or speak to the AI assistant, it asks you to pay a ridiculously large amount of money. I only downloaded this app because ChatGPT wanted me to upgrade to ChatGPT plus and that was also expensive so if you guys have any suggestions on what FREE apps I should use please tell me ### 1/5 — Don’t get *2026-05-03, version 3.6.4* If your looking for an app that can help you with homework, this one isn’t it. I say this because most of the time I use it , it gets questions wrong like seriously fix the bugs cuz when I started to make this review all the others review is showing people with the same experience. This app made my grade just to a 85 to a 70% (no joke) they need to fix the bugs cuz all my other friends that has an app that works. So whoever is behind the screen reading pleased don’t wasted your time and to the develop I have two words for you… FIX IT ### 1/5 — Don’t buy! *2026-03-31, version 3.6.4* Terrible app, lags, doesn’t work half the time. No refunds. I wanted to try it for a month to month bases and it only had the option to buy for the year. Cancelled and hope it doesn’t charge me next year I see a lot of other reviews that even after you cancel they still get charged. ### 1/5 — Not worth it by far *2026-03-13, version 3.6.4* Hate how it randomly closes the app and I lose all my progress, for almost $10 a week that should not be happening 🫤 canceling membership after day one, this is not worth that much money. ### 1/5 — Frequent incorrect answers *2026-01-26, version 3.6.3* I recently switched from ChatGPT Plus to Coursology in hopes that I would be able to utilize more of the study features it offers. However, after using it for 3 different courses for over a month I’m highly disappointed by how frequently it gives incorrect answers. Not worth the money given the inconsistency of answers. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome App *2026-03-09, version 3.6.4* Very user friendly ### 5/5 — It really helos *2025-09-30, version 3.6.3* My own lil tutor ### 5/5 — Answer app *2025-04-09, version 3.6.0* Great! ### 5/5 — Marcel Reed *2025-02-11, version 3.5.2* Marcel Reed ### 5/5 — Perfect *2024-08-07* I had no time to do other things like visit my family, do household chores, COOK, gym, after I actually figured out that you got to scan in something for the AI to go off of what subject your inquiring it has to consume the book your working out of after you give it the info it needs it will give you what you need. ### 5/5 — THE BEST *2024-05-10, version 3.2.8* Coursology is the perfect app for students who need extra help on assignments they are struggling on. Very accurate and fast. ### 5/5 — Love this app *2024-04-08* So i originally saw this from Instagram reels and none of my other solve apps were giving me inaccurate answers so i decided to try this. It was significantly more accurate than any other one i’ve tried and it helped me out in other classes too, not just math. It would be cool if i was able to see my previous questions I took pictures of so i could study them further ### 5/5 — Amazing *2023-12-07* I was just in my room using the app because I had math homework to finish up, and I heard a strange scratch on my door and it was my lost dog that was missing for 6 months. I was like “no way.” So I got to my shift and Walmart and I’m just watching the cameras and I decide to use this app to finish a google classrooms assignment, I open it and my boss comes in and tells me “your getting promoted” and I’m like “let’s gooo there’s no way” still not thinking about the app. I was in the bathroom and I curiously opened the app. Next thing you know it I finished pooping and I won the lottery. I was like “it’s the app.” So then I jumped off a plane and opened the app to test my luck and people call me crazy. Next thing you know it I landed perfectly fine on the sidewalk and I was like. “It’s the app.” ### 5/5 — ease of use *2023-10-23* fifth and final scan and solve app im trying… This is by far the best one ### 5/5 — Got me through paramedic school *2023-10-21, version 2.3* This app got me through paramedic school. It’s unreal and getting better and better. So pumped to see what the next update brings --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*