# Anthem Medicaid — user reviews

> 50 indexed App Store user reviews of Anthem Medicaid by Elevance Health, Inc, rated 4.77/5 from 2,433 ratings.

- Source: https://appshunter.io/ios/app/anthem-medicaid/id1220991007/reviews
- App overview in markdown: https://appshunter.io/ios/app/anthem-medicaid/id1220991007.md
- Rating breakdown: 5★ 2,128 · 4★ 116 · 3★ 43 · 2★ 16 · 1★ 75

## What do users think of Anthem Medicaid?

Overall sentiment: negative

**Pros**

- 🙏 Great service
- 💪 Helpful and nice assistant
- 🤩 Easy to use and navigate
- 🤓 Lots of useful information

**Cons**

- 🐛 App crashes or doesn't work
- 🤔 Doesn't connect to Apple Health properly
- 🤷‍♀️ Useless or not working features
- 🤬 Unable to register or sign in
- 🧭 Not available in certain states

**Commonly reported bugs**

- Login issues
- Compatibility problems with newer devices
- Frequent crashes or app not opening

**Most requested features**

- Connect ID card to Apple Wallet
- Add support for Face ID

## Newest reviews (11 of 50)

### 2/5 — Nothing to use full

*2022-10-28, version 8.1.4*

Not very much important information here

### 3/5 — Apple Health Issues

*2022-09-28, version 8.1.4*

Does not connect to Apple Health properly - will not sync down Apple Health information. (Have tried reinstalling multiple times.)

### 3/5 — Not working in CA

*2022-04-03, version 8.1.0*

To Developers,

Good day! My name is Justin. I would like to report to your devs regarding how the app is not recognizing my account. I do live in California, and app says that it supports CA. 
Please be advised that:

1. I am not using any VPN
2. My location/gps is working properly
3. This is happen regardless wherher I use Wi-Fi or 5G/LTE
4. I already re-installed this app twice, restarted my phone without any fix

Thank you! I attempted to email the dev and says I am not authorized to email you.

### 2/5 — Not been working recently

*2021-12-10, version 8.0.2*

It has not been working recently so I can’t check on my claims easily.

### 3/5 — Won’t let me use Touch ID.

*2021-08-07, version 8.0.0*

Keeps prompting for setup which is completed!

### 2/5 — Doesn’t work

*2021-02-02, version 6.0.2*

When I first downloaded it worked fine. Now I click the app and it opens up to the login page and then shuts down and won’t open.

### 1/5 — Useless

*2021-01-06, version 6.0.2*

Worst app ever!  Nothing works.  Can’t logon, can’t register, and can’t get help.

### 1/5 — Never works

*2020-10-31, version 6.0.2*

Every time I try and refill a prescription with this app it says there is an issue and they are trying to fix it. You would think a company as large as Anthem could hire someone to make their app work correctly.

### 2/5 — Family members

*2020-05-30, version 5.3.4*

The application does not work to add other family members. Any idea??

### 1/5 — This app is trash

*2020-05-12, version 5.3.2*

Can’t register at all!

### 1/5 — If this app was made to crash, they NAILED IT

*2020-02-17, version 5.0.14*

Opening app immediately gives an error. IF you can get to the login screen as soon as you tap a dialog box to login the app fully quits. 

Absolutely WORTHLESS.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wouldn’t Know

*2022-07-21, version 8.1.3*

Not sure what rating to give since I’m not able to even use this app. Every time I sign in or any time I click around to visit certain features , I get a “Something’s Wrong, Try Again” pop-up. Please fix this.

### 1/5 — Does not work

*2022-05-03, version 8.1.1*

I’ve been trying to sign into this app for 3 weeks to schedule a doctors appointment and it doesn’t work

### 1/5 — Useless app

*2022-04-21, version 8.1.1*

Why is there no way on this app to connect the ID card to Apple wallet? Considering this app is mostly useless and crashes constantly, it’d be great to have the ID card somewhere that’s actually accessible.

### 1/5 — App not letting me sign in

*2022-03-03, version 8.0.3*

This has been happening for the last month or so but ever since signing up for Medicaid, the app hasnt allowed me to sign in, claiming it’s not available to people outside a few states including CA. Problem is, I live in CA. Can y’all fix this?

### 1/5 — Does not allow to register

*2022-02-05, version 8.0.3*

After entering all the data it says something isn’t right and they are working on it

### 1/5 — Broke App

*2022-01-31, version 8.0.3*

Tried to log in after creating an account online and told me it doesn’t cover my state even though I’m a CA resident and it said it covers CA.

### 1/5 — Not working

*2021-10-31, version 8.0.1*

It’s not working so I can’t register as a patient. Fix ASAP please

### 1/5 — Not working

*2021-03-29, version 6.0.2*

App worked good on my iPhone 11 but now that I got the 12 it opens and closes immediately

### 1/5 — Anthem Medicaid

*2021-03-20, version 6.0.2*

No app access for folks in California???

### 1/5 — Problem !

*2021-03-05, version 6.0.2*

The app has not been working for months now. I try to open and automatically shuts down. I’ve tried uninstalling and downloading again and nothing seems to fix the issue.

## Most praised reviews (10 highest-rated)

### 5/5 — Great service

*2023-01-31, version 8.1.4*

The assistant service was excellent!!! She explained everything very good and was helpfully and really nice.

### 5/5 — Blue Anthem Medicaid App

*2022-05-25, version 8.1.2*

This app is easy to use and navigate. I thought it would be harder. I strongly recommend this app because it has a lot of information like benefits I didn’t know I had.

### 5/5 — Anthem Hip Is Great

*2021-10-24, version 8.0.1*

Im truly thankful for having this insurance with all my health and mental problems I have and Anthem Hip has been Great To Me!!! 🙏🏽 Thank You!

### 5/5 — Not working for latest iPhone

*2021-03-14, version 6.0.2*

I used to have the iPhone 8 Plus and it worked perfectly but when I opened the app on my new iPhone 12, it crashes as soon as I open the app. Maybe the app is not supported on newer phones??

So far that’s my only issue. Other than that it works like a dream.

### 5/5 — Face ID not available

*2020-12-28, version 6.0.2*

I am unable to find the setting to use Face ID.  I assume since it supports Touch ID it will work for Face ID too.

### 5/5 — Seems to be not working properly

*2020-09-16, version 5.3.4*

Certain features says not available for viewing right now check back later.

### 5/5 — Works great

*2020-07-11, version 5.3.4*

I was hesitant to download this after seeing the reviews but it works perfectly fine for me.

### 5/5 — Working again! Thank you to the developer!

*2020-03-05, version 5.2.0*

Works again! Thank you developers!👍🏼😊

### 5/5 — Good

*2019-11-11, version 5.0.4*

Has always worked well for me. Easy to use and pay my bill.

### 4/5 — Quit working

*2021-08-05, version 8.0.0*

App won’t update and it won’t work without the update 🙄

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
