# Anthropologie — user reviews > 858 indexed App Store user reviews of Anthropologie by Anthropologie, rated 4.90/5 from 405,646 ratings. - Source: https://appshunter.io/ios/app/anthropologie/id922496703/reviews - App overview in markdown: https://appshunter.io/ios/app/anthropologie/id922496703.md - Rating breakdown: 5★ 381,644 · 4★ 16,286 · 3★ 3,436 · 2★ 1,199 · 1★ 3,081 ## What do users think of Anthropologie? Overall sentiment: mixed **Pros** - 👍 High-quality products - 👍 Unique and aesthetically-pleasing designs - 👍 Great customer service - 👍 Wide variety of offerings - 👍 Convenient app experience **Cons** - 🇨🇦 Unfair pricing and shipping policies for Canadian customers - 🐛 Inaccurate inventory information and out-of-stock items - 🐛 Slow and laggy app performance - 🐛 Confusing and difficult navigation - 🐛 Inconsistent return and refund policies **Commonly reported bugs** - Promo codes not working as advertised - Saved items disappearing from cart - Checkout process prone to errors and delays **Most requested features** - Allow filtering by store availability - Improve search functionality and sorting options - Add ability to easily manage items in shopping cart - Provide more detailed product information and reviews - Offer more payment and currency options ## Newest reviews (15 of 858) ### 4/5 — Gift card *2026-08-12, version 26.7.0* Impossible to use gift card on line!!!!! Had to order with credit card!! ### 5/5 — Love this store! *2026-08-03, version 26.7.0* As a soon to be 50 year old I’ve been shopping at Anthropologie since I was 17. Still love it! ### 5/5 — Love this store! *2026-08-02, version 26.7.0* You can find almost anything at Anthropologie! ### 5/5 — Never disappoints *2026-08-02, version 26.7.0* I love the dresses and always looking for new collections So far I have few and wear them quite often ### 5/5 — Prettiest clothes *2026-08-01, version 26.7.0* I always feel amazing in their clothes. ### 5/5 — Love the store but *2026-07-31, version 26.7.0* With all the advances we have in AI I would think search could be more complete. It takes me too long to find what I’m looking for! ### 5/5 — A Long Time Lover of Anthro *2026-07-29* Always well curated items for both home and me, interesting fabrics with interesting designs, overall good quality and always great service both online and my local store Cheltenham… Thanks ### 5/5 — Everything you’re looking for and more! *2026-07-28, version 26.7.0* I love Anthro! The best store to buy that dress for any special events or that special gift you are looking for. The possibilities are endless. ### 3/5 — coupons *2026-07-27, version 26.7.0* hard to find coupon codes like ones that you were supposed to automatically get when you download the app, etc. ### 5/5 — Love the App *2026-07-26, version 26.7.0* It makes it so easy to shop and browse! ### 5/5 — Always Pleased *2026-07-25, version 26.7.0* I’m always happy with the products I buy and how quickly they ship! ### 5/5 — Petites Yay! *2026-07-25, version 26.7.0* I love that you have a lot selections in petite sizes. I am a senior woman over 50 . I still like stylish clothes. I attend cocktail parties and galas , you have something suitable for these occasions.Thanks you for having a wonderful selection ### 5/5 — App Shopping *2026-07-25, version 26.7.0* The Anthropologie app is easy to use and makes my shopping experience easier. ### 5/5 — Maeve *2026-07-25, version 26.7.0* I absolutely love the Maeve Collette line. The pants are perfection! ### 5/5 — Book *2026-07-24, version 26.7.0* First purchase today from the company and app :) ## Most critical reviews (10 lowest-rated) ### 1/5 — Anthropologie is junk *2026-08-14* Don’t bother shopping on the app if you’re Canadian. ### 1/5 — Bad app *2026-08-09, version 26.7.0* This app is never working. Won’t let me get in and I don’t know why. They need to fix it so it works ### 1/5 — App is weak *2026-08-08, version 26.7.0* Sadly this app doesn’t hold your place when you’re interrupted and need to pause. It shuts down and your search disappears, sending you back to the home page. Annoying as hell - and seems like a quick fix. Less marketing, more user friendly, please. ### 1/5 — Computers have replaced the human touch *2026-08-03, version 26.7.0* The computer is the only way to get what you need. Customer service is obsolete with this company. If you do not have the right code and the right timing and the right everything, you will not get your product. . ### 1/5 — So irritating *2026-07-25, version 26.7.0* Trying to buy something and it said I had too many “clicks”? Kicked me off and now I can’t even find the pillows I was about to buy. ### 1/5 — Inaccurate order details *2026-07-06, version 26.6.1* I received a damaged item and the app states that I have not received it yet. I did the virtual (ai) assistant and it was a waste of time. I then called cs and was told that I would receive an email asking for pictures for a replacement, that hasn’t happened either. At this price point this shouldn’t be an issue. Do better! ### 1/5 — Terrible *2026-06-24, version 26.6.0* Dear Anthropologie Customer Service, I am writing to express my extreme frustration and disappointment with the way sold-out items continue to be displayed on your website and app—especially during sales. Quite honestly, this has become incredibly frustrating and feels misleading to customers. I currently have over 200 items saved in my wishlist, and more than 100 of those items are completely sold out. What makes this even more frustrating is that many of these sold-out items are marked at incredible sale prices. You drop the prices so low that it makes it appear as though customers are getting access to amazing deals, only for us to click on the item and realize it is completely unavailable in every size. What is the purpose of showing heavily discounted items that cannot actually be purchased? From a customer perspective, this feels deceptive. It creates false excitement and wastes time. Customers browse your sale section expecting to shop and purchase items, not repeatedly encounter products that have been unavailable for weeks, months, or even longer. What makes this even more unacceptable is that many of these items clearly are not coming back in stock. I have personally had a dress saved in my wishlist that has been sold out for nearly a year. A full year. It has never been restocked, yet it remains visible on the app and website as if there is still some possibility of purchasing it. Why? If an item is sold out and there are no plans to restock it, it should be removed from the website and app entirely. This should be a basic standard for maintaining a functional and honest shopping experience. Leaving dozens—or in this case, hundreds—of unavailable items visible at attractive sale prices feels unnecessary, misleading, and incredibly frustrating for loyal customers who genuinely want to shop your brand. I enjoy Anthropologie’s products, which is exactly why this issue is so disappointing. The shopping experience should feel enjoyable, not irritating and misleading. I strongly urge your team to reevaluate this practice and improve inventory visibility on both the website and app. If items are permanently sold out, remove them. If they may restock, clearly indicate that. Please make this experience better for your customers. Sincerely, A Very Frustrated Customer ### 1/5 — Not good *2026-06-22, version 26.5.4* Doesn’t update order history or wallet ### 1/5 — Items Not Saved *2026-06-10, version 26.5.4* It’s ridiculous that items can’t be saved in your cart for just 30 minutes. I guess a sale is a sale to them. But it’s super annoying to be checking out and in the 90 seconds that it takes, an item is sold out and you have to start the checkout again. If I’m checking out, can I have the 90 seconds before you sell what’s in my cart!!! ### 1/5 — Langue *2026-06-10* C’est scandaleux de n’avoir que le choix de l’anglais pour le Canada ## Most praised reviews (10 highest-rated) ### 5/5 — Top Notch *2026-08-13, version 26.7.0* I love the look and quality of the items I have bought at Anthro. I have never been disappointed with any of my purchases. Keep up the good work! ### 5/5 — Sales are great *2026-08-11, version 26.7.0* Anthropologie has such unique items. They are very pricey but when they have sales, the sales are really great and you can get quality pieces that will stand the test of time. I love the save for later and wishlist feature. You can save items and they will notify you if they go on sale. ### 5/5 — Great styles! *2026-08-10, version 26.7.0* I just love all the fun styles Anthropologie has to offer! ### 5/5 — Best service! *2026-08-10, version 26.7.0* Friendly & helpful! Love Anthropology ### 5/5 — Fantastic deals and quality products *2026-08-10, version 26.7.0* I love Anthropologie’s assortment of fine household wares and clothes. It is pretty easy to find great deals on well made clothes and well crafted home items. ### 5/5 — Check out was so easy! *2026-08-09, version 26.7.0* I have such a hard time with checking out on apps since I’m a little older (31). Butter me like a biscuit, the whole process was smooth as a baby. I chose my new trendy shorts I wanted and within seconds I was done with my purchase. Call me the minute man! Even my dog zeke could tell I was elated with this and gave me the biggest crumple paw to date!! ### 5/5 — Fast and accurate *2026-08-09, version 26.7.0* Love ordering online also love going to the store to see in person ### 5/5 — My go to store *2026-08-07, version 26.7.0* They always have the cutest clothing and great sales. ### 5/5 — My favorite *2026-08-07, version 26.7.0* The app is a must have if you love Anthro style. I am addicted. Love that they carry things you won’t find in stores, specifically plus sized clothing. ### 5/5 — Love *2026-08-04, version 26.7.0* Love this shop --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*