# Anywheel — user reviews

> 480 indexed App Store user reviews of Anywheel by Anywheel Pte Ltd, rated 4.70/5 from 1,203 ratings.

- Source: https://appshunter.io/ios/app/anywheel/id1453812982/reviews
- App overview in markdown: https://appshunter.io/ios/app/anywheel/id1453812982.md
- Rating breakdown: 5★ 1,043 · 4★ 92 · 3★ 22 · 2★ 6 · 1★ 40

## What do users think of Anywheel?

Overall sentiment: positive

**Pros**

- 👍 Dependable and affordable
- 👍 Newer models are more robust, comfortable, and have better features
- 🚀 Efficient and smooth to ride
- 👍 Very good satisfaction
- 👍 Hassle-free and fun experience
- 👍 Easy to use and good quality bikes
- 👍 Convenient and affordable way to get around
- 👍 Bikes are in good condition and easy to use

**Cons**

- 🐛 Hard to find parking spots and QR codes
- 💰 Expensive for tourists with foreign phone numbers
- 🐛 Bikes in need of maintenance, some creaky or broken
- 💰 Overcharges for short rides and minimum top-up amounts
- 🐛 App issues like crashes, login problems, and inability to end rides

**Commonly reported bugs**

- Bikes in 'maintenance mode' that can't be unlocked
- Inaccurate parking location detection leading to unfair fines
- App crashing and login issues
- Inability to end rides properly

**Most requested features**

- More gears and electric assist for hills and speed
- Better parking location indicators in the app
- Ability to share credit or pay per ride without minimum top-up
- Group ride option for convenience

## Newest reviews (17 of 480)

### 4/5 — Only one bike per account

*2026-07-28*

The only thing that is slightly annoying is that you can only rent one bike at a time, my son and I wanted to ride together he’s 11 yo and I couldn’t book two bikes on the one device. Thankfully we set up an account on his tablet to get a bike for him…. I would make allowances for minors to be allowed to ride with parents on the parents account. Apart from that the whole experience was great the app was very simple and the bikes sturdy and cool to ride. Highly recommend

### 5/5 — So easy

*2026-07-26, version 3.11.0*

Bike parking zones are all over the place. Paths are relatively quiet here and bikes in great condition. App is easy to operate

### 5/5 — Ms D

*2026-07-26, version 3.11.0*

Great service and easy to use!!

### 5/5 — Awesome ride!

*2026-07-26, version 3.11.0*

After downloading the app, it’s very easy to add money and done to ride through Benjakitti and Lumphini Parks

### 5/5 — 完美

*2026-07-25, version 3.11.0*

车子非常的新很好用，一路都有自行车的专用车道

### 5/5 — Quick, Efficient and great improvements recently

*2026-07-22*

A bike mobility service which is  Quick, Efficient and everywhere

**Developer response:** Hi, yuvi94 thank you for your kind feedback! Hope to have you cycle with us again soon 🙏

### 5/5 — Easy to use and cheap

*2026-07-21*

Would always use any wheel

### 5/5 — A lot cheaper transportation

*2026-07-21, version 3.11.0*

Use this as much as you can

### 5/5 — Bike Physical

*2026-07-19, version 3.11.0*

Seats are dirty

### 5/5 — Excellent

*2026-07-16, version 3.11.0*

Great fun

### 5/5 — Excellent

*2026-07-15*

It’s worth for daily use and covers almost monthly saving 100 sgd+

**Developer response:** Hi Siva, Thank you for enjoying Anywheel. We are glad that you take time to review our services. Please feel free to cycle with us again. - EB

### 5/5 — Awesome way to get around!

*2026-07-13, version 3.11.0*

I love Anywheel! Such a fun way to get around Bangkok and delivers a little exercise and a breeze!

### 4/5 — Great app, good service.

*2026-07-09, version 3.11.0*

But sometimes, asking for very extra cost by mistake.

### 5/5 — Easy and convenient

*2026-07-09, version 3.11.0*

Just download the app, top up, scan and you are good to go 💪

### 5/5 — Easy as

*2026-07-08, version 3.11.0*

Love it, easy to operate and the biking along the Singapore and Kellang rivers and Marina bay is so easy

### 5/5 — Such Fun!

*2026-07-07, version 3.11.0*

The ride was very good and it was a great family activity! We had lots of fun and it was very well priced :)

### 5/5 — Great services

*2026-07-07, version 3.11.0*

Easy

## Most critical reviews (10 lowest-rated)

### 1/5 — Stole my money and banned for no reason

*2026-08-14, version 3.12.0*

Banned for a parking violation that i did not commit, most the bikes brakes do not work and i paid for a subscription but cannot use as i am banned. Stole my money

### 1/5 — Rip off

*2026-07-25, version 3.11.0*

This app is a rip off. Went on a bike ride in Singapore with 4 other colleagues on the same fare. The local one paid 3$, the guy from Ecuador 2$ and the European and me paid 8$. I can understand for Ecuador but it’s clear that they charge tourists triple :(

### 1/5 — No Refund for Unused Credits

*2026-07-15, version 3.11.0*

Be aware that wallet credits are non-refundable, even if you permanently leave Singapore. Disappointing policy.

### 1/5 — 잔액환불안됨

*2026-05-24*

최소 충전액 10달러 잔액 환불 안됨.. 7일권 구매햇는데 30분마다 반납 안하면 추가금 내야됨. 추가금은 또 10불 충전해야됨. 나도 모르게 자동 연장 체크되어잇음 . 사기 앱 같음

**Developer response:** Hi Customer, we would like to apologize for your poor experience and will be working towards improving our services. We hope that you will give us a chance to serve you better in the future. Thank you. - TM

### 1/5 — Fraud - the bike unlocked at 1:45

*2026-05-01, version 3.10.0*

The advertised trip time is 30 minutes but the timer shows 1:45 minutes elapsed after the bike unlocked.

### 1/5 — FAMILY DO NOT USE

*2026-04-09, version 3.9.0*

This is not family friendly. They are happy to take your money. There are NO refunds.

### 1/5 — Designed to frustrate, not to help

*2026-03-19*

Very disappointing experience. The biggest issue is that parking zones are completely hidden until after you lock the bike. I had no idea I was in a non-parking area until it was too late, and the app then directed me to the nearest station — nearly 1km away.

The $10 minimum top-up also feels excessive, especially for a single short ride. There's a serious lack of transparency in this app that makes it feel more like a money grab than a genuine transport service.

I'd recommend other bike-sharing options in Singapore until Any Wheel improves its UX and communication.

**Developer response:** We are sorry that you were disappointed with our services – we try to provide our service to serve our customers’ journeys as much as possible but sometimes things happen out of our control. If there is anything else we can do for you, please let us know via support@anywheel.sg - ML

### 1/5 — they stick it to you

*2025-12-16, version 3.6.2*

unable to use app. 

i was completely unable to use service and asked for refund. they said screw you you should have read the small print.

### 1/5 — Charged me 3x for one day of riding

*2025-10-24, version 3.6.2*

The app is set to auto renew so we used the bikes once in sg and the app charged me 40sgd so far , I paid for an unlimited 1 day pass, fix your app, stop stealing money from customers,

### 1/5 — Very Bad Service

*2025-09-21, version 3.5.2*

Did not provide a QR code and fined us unfairly.  The fine was (50% of the money we placed into the app). The help desk doesn’t even respond to your messages. Overall terrible app, I do not recommend.

## Most praised reviews (10 highest-rated)

### 5/5 — Simple and easy

*2026-08-15*

The price of hire compared to the convenience is excellent well worth downloading the app to make riding simple and easy. Be sure to park bike back in valid area and is as simple as that. Thank you

### 5/5 — Best way to commute in the heart of Bangkok

*2026-08-12, version 3.12.0*

Cheap and fun and super convenient mode of communication. No more worry bargaining taxi or Tuktuk fare.

### 5/5 — Excellent

*2026-08-11*

It’s worth for daily use and covers almost monthly saving 100 sgd+

**Developer response:** Hi Siva, Thank you for enjoying Anywheel. We are glad that you take time to review our services. Please feel free to cycle with us again. - EB

### 5/5 — Easy to use, good app function

*2026-08-10, version 3.12.0*

The app is easy to use. The procedure makes good sense. The bike was in perfect order, tires inflated, good function.

### 5/5 — Fun way to get around

*2026-08-04, version 3.12.0*

Give a family bike a go with a little person on the back

### 5/5 — So far so good

*2026-08-01, version 3.11.0*

Hard bumpy ride ! Just what I expected will definitely use again

### 5/5 — Amazing’

*2026-07-30, version 3.11.0*

Just perfect

### 5/5 — Smooth Ride

*2026-07-30, version 3.11.0*

Good quality bike. Many parking options. Single gear did well on hills

### 5/5 — 치앙마이에서 잘탐

*2026-07-28*

7일에 100바트이고 30분 무료임 더타고 싶으면 파킹한다음 다시 시작하면됨

**Developer response:** Hi Customer, thank you for your support! We appreciate that you take your time to write this review to us. Have a wonderful day. - TM

### 5/5 — Setty

*2026-07-28, version 3.11.0*

Easy to use! So cheap!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
