# Aon Direct Personal Insurance — user reviews

> 8 indexed App Store user reviews of Aon Direct Personal Insurance by Aon Reed Stenhouse Inc.

- Source: https://appshunter.io/ios/app/aon-direct-personal-insurance/id1213500533/reviews
- App overview in markdown: https://appshunter.io/ios/app/aon-direct-personal-insurance/id1213500533.md

## Most critical reviews (8 lowest-rated)

### 1/5 — Doesn’t work at all

*2022-08-05, version 2022.7.0*

Downloaded the app and was able to successfully sign in however the app doesn’t display anything. It just says “good afternoon, “ and the rest of the page is blank with no information or anything to interact with whatsoever.

### 1/5 — Don’t waste your time starting a claim

*2020-04-17, version 2019.2.0*

A message to the developers:

You cannot offer a password recovery screen that requires a username AND email to be correct without providing a way to recover username. 

I had a late night collision with a deer on the highway and used the app to report while I was waiting for help. The claim was never submitted. Now I’m unable to open it at all because I can’t reset the password. Useless.

### 1/5 — Has anyone got this to work?

*2019-10-08, version 2019.2.0*

Terrible app...they should be ashamed to have this product

### 1/5 — Terrible app

*2019-09-29, version 2019.2.0*

Tried numerous times to sign up since it became available.  It can’t find my account. Useless waste of time.

### 1/5 — Terrible app

*2019-09-10, version 2019.2.0*

Tried to create an account, entered the verification code I received via email and it tells code is invalid (but no errors in what I entered).
Attempted to redo account creation and it tells me I don’t exist as a client. 

Super frustrating and does NOT work - what’s the point in having this app??

### 1/5 — Sign up doesn’t work

*2019-09-09, version 2019.2.0*

The sign up screen doesn’t recognize any phone number I enter so I can’t complete the sign up.

### 1/5 — Aon Direct

*2019-08-22, version 2019.2.0*

The app doesn’t recognize my account information and therefore this app is pretty much useless.

### 4/5 — It DOES work. Read here!!

*2020-03-05, version 2019.2.0*

I hadn’t even tried to use the iPhone app since I didn’t realize there was one. I was on the phone with my broker because I couldn’t get the desktop website to work. Turns out they had my phone number in the wrong field of my profile. After they adjusted my account over the phone, I signed up ON A COMPUTER. Which was recommended by the broker. Then once that was working good, downloaded the app on my phone and logged in. No problems! It’s a pretty basic app... nothing too flashy. But gets the job done well. Allows downloading of pink cards, and a look at your policy, among other things.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*