# Aon Online Benefits — Aon OLB

> Manage company-provided employee benefits including health, pension, and wellbeing plans. (iPhone/iPad app by Aon Corporation.)

- Source: https://appshunter.io/ios/app/aon-online-benefits/id1661032834 (this page in markdown: same URL + `.md`)
- Developer: [Aon Corporation](https://appshunter.io/developer/386566725)
- Category: Business, Health & Fitness
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 88 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 92 MB
- Released: 2023-04-18
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aon-online-benefits/id1661032834/reviews.md

## What is Aon Online Benefits?

Have instant access to your company provided health, wellbeing and pension benefit plans and information with the Online Benefits app.   
  
Log into the app using your client identifier, username and password you have already been provided with.  As a first time user, a client identifier is required and will be provided to you in the announcement email and is also shown on the benefits portal (TBS) website.  The app allows you to change your language preference if another language is available to you on the website. 
  
Features: 
Access benefits portal website to view, interact with and initiate the following: 
o    Personal information on yourself and your participants, if any 
o    View information about your benefits 
o    View your current benefit coverage in company provided benefit plans 
o    Initiate and interact with enrollment transactions 
o    View spending and reimbursement account balances 
o    Submit spending and reimbursement account claims using your device’s camera to take and upload receipts 
o    View your Total Reward Statement 
o    Upload documents 
  
This app is available to employees/members where Aon has been appointed to manage online benefits, to access the app you will need a client identifier. 
Note that not all the features above may be available as this varies from company to company.  Details will be provided to you.

## Key features

- Access benefits portal
- View personal and participant information
- Check benefit coverage
- Initiate enrollment
- View account balances
- Submit claims with receipt photos
- View Total Reward Statement

## What do users think of Aon Online Benefits?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Clear information at a glance
- 👍 View pension value
- 👍 Update details
- 👍 Biometric login support
- 👍 Retirement planning tool
- 👍 Useful content
- 👍 Easy to transact
- 👍 Retirement modeller
- 👍 Clean design
- 👍 Straightforward presentation
- 👍 Vast improvement on previous app
- 👍 Set biometrics for easy access

**Cons**

- 🐛 Login issues (looping, refreshing)
- 🐛 App redirects to website
- 🐛 Not all information contained within app
- 🐛 Broken after updates
- 🐛 Clunky email 2FA
- 🐛 Missing balance view
- 🐛 Inconsistent responsiveness
- 🐛 Blank screens after login
- 🐛 App doesn't work on weekends
- 🐛 App data disappeared from password manager
- 🐛 Unintuitive and complicated
- 🐛 Tiny text layout
- 🐛 No trend graphs or analysis
- 🐛 App redirects to website for details
- 🐛 Login loop after update
- 🐛 App doesn't work at all
- 🐛 Cannot access pension after update
- 🐛 Useless if cannot login
- 🐛 App not opening
- 🐛 Endless cycle trying to open
- 🐛 Login page refreshes before typing
- 🐛 Clicking login takes back to login page
- 🐛 App takes you to website
- 🐛 App is a waste of time
- 🐛 Defaulted to changing password every time
- 🐛 Security vulnerability with website redirection
- 🐛 Service down for maintenance for weeks
- 🐛 App asks for access code
- 🐛 App doesn't accept credentials
- 🐛 App asks to verify email every time
- 🐛 Error messages
- 🐛 Very complicated to use
- 🐛 Doesn't accept logon details after logging in
- 🐛 Returns blank screens
- 🐛 Feels cheap and rushed
- 🐛 Abysmal user experience
- 🐛 App written in the 80s
- 🐛 Cannot advance beyond 'loading data' screen
- 🐛 App not the best
- 🐛 Too many links outside of app
- 🐛 App doesn't work
- 🐛 Company can't be bothered to address issues
- 🐛 App doesn't work on weekends
- 🐛 App data disappeared from password manager
- 🐛 Unintuitive and complicated
- 🐛 Tiny text layout
- 🐛 No trend graphs or analysis
- 🐛 App redirects to website for details
- 🐛 Login loop after update
- 🐛 App doesn't work at all
- 🐛 Cannot access pension after update
- 🐛 Useless if cannot login
- 🐛 App not opening
- 🐛 Endless cycle trying to open
- 🐛 Login page refreshes before typing
- 🐛 Clicking login takes back to login page
- 🐛 App takes you to website
- 🐛 App is a waste of time
- 🐛 Defaulted to changing password every time
- 🐛 Security vulnerability with website redirection
- 🐛 Service down for maintenance for weeks
- 🐛 App asks for access code
- 🐛 App doesn't accept credentials
- 🐛 App asks to verify email every time
- 🐛 Error messages
- 🐛 Very complicated to use
- 🐛 Doesn't accept logon details after logging in
- 🐛 Returns blank screens
- 🐛 Feels cheap and rushed
- 🐛 Abysmal user experience
- 🐛 App written in the 80s
- 🐛 Cannot advance beyond 'loading data' screen
- 🐛 App not the best
- 🐛 Too many links outside of app
- 🐛 App doesn't work
- 🐛 Company can't be bothered to address issues

**Commonly reported bugs**

- Login page refreshes before credentials can be entered
- App redirects to website for most functions
- App is broken after updates
- Missing pension data after update
- Clunky email 2FA process
- Inconsistent responsiveness
- Login loops endlessly
- App does not work on weekends
- App data disappeared from password manager
- Blank screens after login
- Cannot advance beyond 'loading data' screen
- App asks for an access code after update
- App does not accept correct credentials
- App asks to verify email every time
- Error messages displayed
- App redirects to website for pension details
- App doesn't work at all
- Cannot access pension after update
- App not opening
- Endless cycle trying to open the app
- App takes you to website
- App is a waste of time
- Defaulted to changing password every time
- Security vulnerability with website redirection
- Service down for maintenance for weeks
- App doesn't accept logon details after logging in
- Returns blank screens
- Feels cheap and rushed
- Abysmal user experience
- App written in the 80s
- Too many links outside of app
- Company can't be bothered to address issues
- App doesn't work
- Cannot log in
- Login does not work
- App not opening
- Endless cycle trying to open
- Login page refreshes before typing
- Clicking login takes back to login page
- App takes you to website
- App is a waste of time
- Defaulted to changing password every time
- Security vulnerability with website redirection
- Service down for maintenance for weeks
- App asks for access code
- App doesn't accept credentials
- App asks to verify email every time
- Error messages
- Very complicated to use
- Doesn't accept logon details after logging in
- Returns blank screens
- Feels cheap and rushed
- Abysmal user experience
- App written in the 80s
- Cannot advance beyond 'loading data' screen
- App not the best
- Too many links outside of app
- App doesn't work
- Company can't be bothered to address issues

**Most requested features**

- Contain all information within the app
- Restore balance view
- Implement Face/Touch ID sign-in
- Include trend graphs and fund analysis
- Develop a more user-friendly app

## Recent user reviews (10 of 88)

All indexed reviews: https://appshunter.io/ios/app/aon-online-benefits/id1661032834/reviews.md

### 1/5 — Unreliable and disappointing

*2026-08-05, version 8.9*

This app frequently fails, pension values are not reliably updated, and it does not inspire any trust in Aon. Transferring out to a more modern offering - pensions are simply too important to be left here.

### 1/5 — Not good at all

*2026-07-14, version 8.9*

Impossible to make any changes in the app to anything, terrible

### 1/5 — Useless

*2026-06-19, version 8.9*

I log in to my account successfully. That’s when the problems start. Whenever I click anything in the app, it redirects me to the login screen. I log in successfully, and I’m back on the home page. It just keeps happening over and over.

### 1/5 — Bad!

*2026-06-17, version 8.9*

Slow and always takes you to external links/pages which 70% dont open or load.

### 1/5 — Doesn’t work anymore

*2026-04-17, version 8.7*

This was a great app but no longer works since the last update. Really disappointing. 

After logging in, it gets stuck in the rotating circles and never actually loads.

### 1/5 — Disgusting

*2026-03-14, version 8.5*

Unusable.

### 5/5 — Pension App

*2026-03-09, version 8.5*

Great to be able to view my pension value and update my details. Really easy to use with my biometrics switched on!

### 1/5 — Benefit page not available

*2026-03-05, version 8.4*

Everytime i try to access my benefit page on the app it move me to safari and ask do download “OSSOInner” file. Then the download fails. Please fix this

### 5/5 — Pension/Money planning tool

*2026-03-02, version 8.4*

This is a great tool to help plan for retirement and manage your pension plan. I would certainly recommend the usage of the app.

### 5/5 — Easy to use

*2026-02-27, version 8.4*

Great app, super simple, everything to do with my pension in one place.

## Frequently asked questions about Aon Online Benefits

### What does the Aon Online Benefits app do?

The app provides instant access to your company-provided health, wellbeing, and pension benefit plans and information. You can view details about your benefits, personal information, and coverage, as well as manage enrollment and submit claims.

### How do I log in to the Aon Online Benefits app?

To log in, you will need your client identifier, username, and password. If you are a first-time user, your client identifier will be provided in an announcement email or shown on the benefits portal (TBS) website.

### Is the Aon Online Benefits app free to use?

Yes, the app is available for free to employees and members of companies that use Aon for online benefits management. There are no in-app purchases or advertisements mentioned.

### What features are available on the Aon Online Benefits app?

Key features include viewing personal information, benefit coverage, spending and reimbursement account balances, submitting claims with receipt uploads, and viewing your Total Reward Statement. Not all features may be available depending on your company's specific benefits.

### Who is eligible to use the Aon Online Benefits app?

This app is available to employees or members of organizations where Aon has been appointed to manage their online benefits. You will need a client identifier to access the app.

## Version history (last 5 releases)

### 9.0 — 2026-08-05

Minor Enhancements & bug fixes

### 8.9 — 2026-06-17

minor bug fix

### 8.8 — 2026-05-24

Enhancements and minor bugs

### 8.7 — 2026-03-28

Enhancements and minor bug fixes

### 8.6 — 2026-03-18

Minor bug fix

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## More apps by Aon Corporation

- [Aon WorldAware - Enterprise Version](https://appshunter.io/ios/app/aon-worldaware-enterprise-version/id425087805)
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- [Aon salary increase survey](https://appshunter.io/ios/app/aon-salary-increase-survey/id1001258580)
- [TBS: The Benefit Solution](https://appshunter.io/ios/app/tbs-the-benefit-solution/id1184564791)

All apps by Aon Corporation: https://appshunter.io/developer/386566725

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*