# Aon Online Benefits — user reviews > 88 indexed App Store user reviews of Aon Online Benefits by Aon Corporation, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/aon-online-benefits/id1661032834/reviews - App overview in markdown: https://appshunter.io/ios/app/aon-online-benefits/id1661032834.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Aon Online Benefits? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Clear information at a glance - 👍 View pension value - 👍 Update details - 👍 Biometric login support - 👍 Retirement planning tool - 👍 Useful content - 👍 Easy to transact - 👍 Retirement modeller - 👍 Clean design - 👍 Straightforward presentation - 👍 Vast improvement on previous app - 👍 Set biometrics for easy access **Cons** - 🐛 Login issues (looping, refreshing) - 🐛 App redirects to website - 🐛 Not all information contained within app - 🐛 Broken after updates - 🐛 Clunky email 2FA - 🐛 Missing balance view - 🐛 Inconsistent responsiveness - 🐛 Blank screens after login - 🐛 App doesn't work on weekends - 🐛 App data disappeared from password manager - 🐛 Unintuitive and complicated - 🐛 Tiny text layout - 🐛 No trend graphs or analysis - 🐛 App redirects to website for details - 🐛 Login loop after update - 🐛 App doesn't work at all - 🐛 Cannot access pension after update - 🐛 Useless if cannot login - 🐛 App not opening - 🐛 Endless cycle trying to open - 🐛 Login page refreshes before typing - 🐛 Clicking login takes back to login page - 🐛 App takes you to website - 🐛 App is a waste of time - 🐛 Defaulted to changing password every time - 🐛 Security vulnerability with website redirection - 🐛 Service down for maintenance for weeks - 🐛 App asks for access code - 🐛 App doesn't accept credentials - 🐛 App asks to verify email every time - 🐛 Error messages - 🐛 Very complicated to use - 🐛 Doesn't accept logon details after logging in - 🐛 Returns blank screens - 🐛 Feels cheap and rushed - 🐛 Abysmal user experience - 🐛 App written in the 80s - 🐛 Cannot advance beyond 'loading data' screen - 🐛 App not the best - 🐛 Too many links outside of app - 🐛 App doesn't work - 🐛 Company can't be bothered to address issues - 🐛 App doesn't work on weekends - 🐛 App data disappeared from password manager - 🐛 Unintuitive and complicated - 🐛 Tiny text layout - 🐛 No trend graphs or analysis - 🐛 App redirects to website for details - 🐛 Login loop after update - 🐛 App doesn't work at all - 🐛 Cannot access pension after update - 🐛 Useless if cannot login - 🐛 App not opening - 🐛 Endless cycle trying to open - 🐛 Login page refreshes before typing - 🐛 Clicking login takes back to login page - 🐛 App takes you to website - 🐛 App is a waste of time - 🐛 Defaulted to changing password every time - 🐛 Security vulnerability with website redirection - 🐛 Service down for maintenance for weeks - 🐛 App asks for access code - 🐛 App doesn't accept credentials - 🐛 App asks to verify email every time - 🐛 Error messages - 🐛 Very complicated to use - 🐛 Doesn't accept logon details after logging in - 🐛 Returns blank screens - 🐛 Feels cheap and rushed - 🐛 Abysmal user experience - 🐛 App written in the 80s - 🐛 Cannot advance beyond 'loading data' screen - 🐛 App not the best - 🐛 Too many links outside of app - 🐛 App doesn't work - 🐛 Company can't be bothered to address issues **Commonly reported bugs** - Login page refreshes before credentials can be entered - App redirects to website for most functions - App is broken after updates - Missing pension data after update - Clunky email 2FA process - Inconsistent responsiveness - Login loops endlessly - App does not work on weekends - App data disappeared from password manager - Blank screens after login - Cannot advance beyond 'loading data' screen - App asks for an access code after update - App does not accept correct credentials - App asks to verify email every time - Error messages displayed - App redirects to website for pension details - App doesn't work at all - Cannot access pension after update - App not opening - Endless cycle trying to open the app - App takes you to website - App is a waste of time - Defaulted to changing password every time - Security vulnerability with website redirection - Service down for maintenance for weeks - App doesn't accept logon details after logging in - Returns blank screens - Feels cheap and rushed - Abysmal user experience - App written in the 80s - Too many links outside of app - Company can't be bothered to address issues - App doesn't work - Cannot log in - Login does not work - App not opening - Endless cycle trying to open - Login page refreshes before typing - Clicking login takes back to login page - App takes you to website - App is a waste of time - Defaulted to changing password every time - Security vulnerability with website redirection - Service down for maintenance for weeks - App asks for access code - App doesn't accept credentials - App asks to verify email every time - Error messages - Very complicated to use - Doesn't accept logon details after logging in - Returns blank screens - Feels cheap and rushed - Abysmal user experience - App written in the 80s - Cannot advance beyond 'loading data' screen - App not the best - Too many links outside of app - App doesn't work - Company can't be bothered to address issues **Most requested features** - Contain all information within the app - Restore balance view - Implement Face/Touch ID sign-in - Include trend graphs and fund analysis - Develop a more user-friendly app ## Newest reviews (10 of 88) ### 5/5 — Finally! I can start planning my retirement *2026-02-05, version 8.3* Downloaded the app, logged in after a helpful call to a very friendly customer service team, and now I can see my fund value and how to start planning for my retirement 😁 happy days! ### 5/5 — Love this app *2026-02-04, version 8.3* This app takes something that can be confusing and makes it straightforward. I can quickly see my pension balances and benefit information without hunting around or dealing with complicated menus. The clean design and clear presentation make it a genuinely useful tool. ### 5/5 — Options *2026-02-03, version 8.3* New model retirement tool is good ### 3/5 — Log in now working since update *2025-12-01, version 8.1* Finally relieved to see that the log in issues has been resolved. For the 1st time in months it sent a verification code to confirm and let me in. ****old reviews**** Logging in just takes you back to the log in page. So can’t access the app at all. Is this app for real? … it has been updated months later and still has the same problem that everyone is complaining about. ### 1/5 — Broken *2025-11-14, version 8.1* App doesn’t allow me to log in after the last update ### 1/5 — Don’t bother *2025-11-06, version 8.0* This is by far the worst app I have ever used ! Never works your lucky I can’t lower then 1 star ! ### 1/5 — Poor *2025-11-06, version 8.0* Fails to log on - just keeps whirring - so useless ### 1/5 — Login does not work *2025-11-06, version 8.0* Can’t even get the basics of letting a user into an app right. Avoid this as a provider ### 1/5 — App not opening *2025-11-05, version 8.0* You had a great app did, what I needed and easy to use. Now it’s in an endless cycle trying to open. And that’s after I deleted and reloaded the app. What’s gonna wrong and what are you doing about it? ### 1/5 — Log in doesn’t work *2025-11-02, version 8.0* Logging in just takes you back to the log in page. So can’t access the app at all. Is this app for real? … it has been updated months later and still has the same problem that everyone is complaining about. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable and disappointing *2026-08-05, version 8.9* This app frequently fails, pension values are not reliably updated, and it does not inspire any trust in Aon. Transferring out to a more modern offering - pensions are simply too important to be left here. ### 1/5 — Not good at all *2026-07-14, version 8.9* Impossible to make any changes in the app to anything, terrible ### 1/5 — Useless *2026-06-19, version 8.9* I log in to my account successfully. That’s when the problems start. Whenever I click anything in the app, it redirects me to the login screen. I log in successfully, and I’m back on the home page. It just keeps happening over and over. ### 1/5 — Bad! *2026-06-17, version 8.9* Slow and always takes you to external links/pages which 70% dont open or load. ### 1/5 — Doesn’t work anymore *2026-04-17, version 8.7* This was a great app but no longer works since the last update. Really disappointing. After logging in, it gets stuck in the rotating circles and never actually loads. ### 1/5 — Disgusting *2026-03-14, version 8.5* Unusable. ### 1/5 — Benefit page not available *2026-03-05, version 8.4* Everytime i try to access my benefit page on the app it move me to safari and ask do download “OSSOInner” file. Then the download fails. Please fix this ### 1/5 — Impossible to login *2026-02-16, version 8.4* When I try to login the login page refreshes before I can type in my credentials. Useless. ### 1/5 — Not much of an app *2026-02-08, version 8.4* Click on anything and it will take you to the website, the only purpose of the app is to allow you to log on to the website. Why can’t all the information be contained within the app. The 1 star is for allowing the use of biometrics to log in. ### 1/5 — Can’t access my pension after latest update *2025-12-13, version 8.2* Just updated the app and when click to access my pension it goes to Safari as usual but wants to download OKTAISSO, clicked download but it never progresses any further. Does this app ever get tested?! ## Most praised reviews (10 highest-rated) ### 5/5 — Pension App *2026-03-09, version 8.5* Great to be able to view my pension value and update my details. Really easy to use with my biometrics switched on! ### 5/5 — Pension/Money planning tool *2026-03-02, version 8.4* This is a great tool to help plan for retirement and manage your pension plan. I would certainly recommend the usage of the app. ### 5/5 — Easy to use *2026-02-27, version 8.4* Great app, super simple, everything to do with my pension in one place. ### 5/5 — Easy to use and insightful *2026-02-27, version 8.4* This app is super easy to use and provides great functionality to manage my pension, retirement planning and other financials from my phone. I’ve also now used several of the videos / support topics which have been insightful ### 5/5 — Session *2026-02-26, version 8.4* Great ### 5/5 — Excellent *2026-02-26, version 8.4* Clear, simple and all the information I need is readily available. ### 5/5 — Great App *2026-02-16, version 8.4* I love how quickly and easily I can check my pension value with this App ### 5/5 — Clear info at a glace *2026-02-06, version 8.3* I like that i can easily see my fund value now at a glace. Theres a lot of information here about my oension and i like that i can get to the info now much quicker. ### 5/5 — Pension App *2026-02-05, version 8.3* Great to be able to view my pension value and update my details. Really easy to use with my biometrics switched on! ### 5/5 — Useful content, easy to transact *2026-02-05, version 8.3* I use this to look at my pension value, which is shown clearly. When I want to, I can also explore information about managing my pension and other aspects of my money, which is really useful. I can also make changes to my investments. I also tried out the recently updated retirement modeller and it was super easy to use on my phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*