# Apex Ultima — user reviews > 65 indexed App Store user reviews of Apex Ultima by PROCLIVITY DIGITECH PRIVATE LIMITED, rated 3.80/5 from 95 ratings. - Source: https://appshunter.io/ios/app/apex-ultima/id6736353183/reviews - App overview in markdown: https://appshunter.io/ios/app/apex-ultima/id6736353183.md - Rating breakdown: 5★ 65 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 27 ## What do users think of Apex Ultima? Overall sentiment: mixed **Pros** - 👨‍💼 Excellent individual staff members (Ronnie, Tanmay, Adarsh, Maria, Sofie, Hazel, etc.) - ⏰ 24/7 customer support availability - 📱 Easy-to-use application interface - 🚀 Quick problem resolution when staff is engaged - 💼 Useful for logistics companies and truckers - 👍 Professional and courteous team members - 📞 Responsive support staff on calls **Cons** - 📞 Inconsistent phone support responsiveness - ⏱️ Slow response times (6-7 hours or 24-48 hours) - 🌍 Support team primarily based in India - 💰 Expensive pricing ($2400+ for 8 devices) - ⚠️ Unreliable service quality - 🔄 Difficult refund process - 😤 Unprofessional handling of complaints - ⭐ Suspicious 5-star review practices - 🚫 No US-based support personnel **Commonly reported bugs** - App not ready for use with multiple bugs and problems - Inaccurate data logging and recording - Unauthorized changes to duty logs by support team - Malfunctioning ELD devices - Logs every minor action with location tracking that cannot be removed **Most requested features** - Allow editing of DVIR date, time, and location - Reduce automatic logging of minor events (power up/down) - Enable editing of logbook entries after submission - Improve data accuracy and validation ## Newest reviews (12 of 65) ### 5/5 — Gee Sandhu *2025-09-05, version 2.0* I am Antonio I like service of Adarsh very professional and good service 👑 ### 5/5 — Great customer service and great team work *2025-09-04, version 2.0* I am karan I liked this service and Adarsh is very professional and provide good Service 👑 ### 5/5 — ELD *2025-09-04, version 2.0* I am Dickey I liked this service specially Adarsh is a nice person for assistance. ### 5/5 — costumer service *2025-09-03, version 2.0* hey am arshdeep i have been using this app for long time and it's very useful for logistics companies also special thanks to TANMAY who have been very patiently helping me whenever i need ### 5/5 — ELD SERVICE *2025-09-03, version 2.0* Hi this is prince i would like appreciate the help I get from this company regarding my elogbook also to mention Tanmay one of the seniors helped very patiently. Good Job 👍 ### 5/5 — Tanmay *2025-09-02, version 2.0* Tanmay, Thank you for your assistance in resolving my issue. I truly appreciate your patience and support. ### 5/5 — Good job *2025-09-02, version 2.0* Hi this is Harwinder I would like appreciate the help I get from this company regarding my elogbook also to mention Tanmay one of the seniors helped very patiently. Good Job 👍 ### 5/5 — About apex (PIU) *2025-08-31, version 2.0* Hi, i am jagpinder using this app apex ultima from last couple of months. Very easy to use,if i face any problem their is team which help us 24/7 on 1 call.At last PIU thanks alot for help🫡🙂 ### 5/5 — Exellent service *2025-08-31* Very easy to use and their team is there 24/7 to help with anything. Team has vast knowledge about the eld and everyone is very courteous. Highly recommend to use this eld. Special thanks to - Raza sir Anthony sir Ronnie sir ### 5/5 — Review *2025-08-31, version 2.0* Sofie - Thanks so much mam for resolving the problem ### 5/5 — Antonio Rogers *2025-08-30, version 2.0* Super nice guy and very fast giving a proper and professional solution when you experience any problems from your end, I really recommend Apex ELD, be nice to them, they are very nice people !!! God bless !! (Chris) ### 5/5 — Eld service *2025-08-30* Kulvir/ piu he’s good he did a quick service every time a call she’s pick up my call end good service thank you so much ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t buy them *2026-04-21, version 6.0* Failed my audit due to their fake logs, Never got my ifta miles either fuddu bande a sare de ### 1/5 — Fake *2026-03-12, version 4.1* This app not ready for use a lot of bags and problems 👎🏼 ### 1/5 — Unprofessional *2026-03-10, version 4.1* I been working with couple different eld companies, but this is the worst one irresponsible unprofessional, i bought 8 devices for my company, wasted $2400 , strongly not recommend ### 1/5 — Don’t buy 1 year subscription. *2026-01-02, version 4.1* Go month by month if you don’t like you change but they offer you for 1 year which is cheep but its on you there service is very very slow tey call u or text u back after 6 or 7 hours ( say how mai i help u sir) 😆🤣ਬਚੋ ਜਿਨ੍ਹਾਂ ਬਚ ਹੁੰਦਾ ### 1/5 — Don’t buy 1 year subscription. *2025-12-31, version 4.1* Go month by month if you don’t like you change but they offer you for 1 year which is cheep they your money gone . They ask you service when you don’t need and when u need service no one answer on time . ### 1/5 — Feel like scammed *2025-12-25, version 4.1* In competent people, the worst customer care service was Logbook. Can’t even imagine what this kind of people are doing in the industry. Just a glimpse, Detailed review is coming soon.,,,, ### 1/5 — One of the worst eld provider *2025-10-02, version 2.1* They dont have any support person in USA. All of their stupid team only operates from india and they are only available via watsapp. Also all the 5 star reviews are fake as they insist you to give them 5 star review only than they do your thing done and You wanna get something done you have to wait for 24-48 hrs atleast. Save your money and save yourself and avoid them at all cost. They can run with your money, day after you paid them for whole year and you cant do anything. JUST AVOID THESE IDIOTS ### 1/5 — 👎 *2025-09-05, version 2.0* If i could give them zero stars i would no one picks up the phone they waste too much of ur time ### 1/5 — Worst ELD service *2025-08-29, version 2.0* Very bad Service, nobody pick up the phone, ### 1/5 — Horrible *2025-08-18, version 2.0* Firstly they approach people about their service and gave them fake hopes that they are the best and they also said that if someone doesn’t like their service they can give them total refund in between 15 days and they also promised that they gone adjust everything and after that they never pick call on time and it’s been 3 months that I requested a refund but didn’t get anything they fraud. Terrible experience ## Most praised reviews (10 highest-rated) ### 5/5 — Jatin *2025-09-27, version 2.1* Hi Ronnie bro u helped me very well with my book, genuinely u r very polite person..thanku you help me out in a vry gd way🙌🏻 ### 5/5 — I am kulvir *2025-09-24, version 2.1* Taken help from Jenny it was awesome service ### 5/5 — Manveer singh *2025-09-20, version 2.0* I APPRECIATE TO RONNIE SERVICE HE WORK REALLY GOOD I LIKE APP THEY FIX YOUR PROBLEMS REALLY QUICK ### 5/5 — Fereydoun Ehsan *2025-09-13, version 2.0* Mariya Very professional way of handing customers, ThankU and keep it up ### 5/5 — Excellent Service *2025-09-09, version 2.0* Excellent customer service by Simi ### 5/5 — Raptor *2025-09-09, version 2.0* Anthony did a great job ### 5/5 — King Sartaj trans *2025-09-09, version 2.0* Sofie she do really good job. I tell her to do for one week and she did. She is very nice. Speak really nice. Nice service. ### 5/5 — Good job *2025-09-07, version 2.0* I had a nice and sweet conversation with Stella she had realy good job and listen very carefully. ### 5/5 — About service *2025-09-06, version 2.0* I am Pankaj puri working good by anny ### 5/5 — Review *2025-09-06, version 2.0* Amanveer Singh , Maria I am very much happy with her work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*