# apiALARM — user reviews > 65 indexed App Store user reviews of apiALARM by a.p.i. ALARM Inc., rated 4.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/apialarm/id6740542440/reviews - App overview in markdown: https://appshunter.io/ios/app/apialarm/id6740542440.md - Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (10 of 65) ### 2/5 — Poor *2026-07-14, version 5.13.7* Inconsistent. Continuous problems. ### 1/5 — Terrible Service *2026-03-29, version 5.13.2* Would give less than 1 star. Have made numerous attempts to cancel my service and no response to phone calls or emails. Will be taking legal action. ### 1/5 — Don’t get this service *2026-03-23, version 5.13.2* API is always in reachable and not helpful. Camera off for 5 months still paying ### 5/5 — Layout makes sense *2026-03-23, version 5.13.2* The layout makes sense. Even someone who isn’t tech-savvy could use this without trouble. ### 5/5 — Very Usable *2026-03-23, version 5.13.2* Does what it needs to do. Notifications are clear and timely. Would love Face ID support, but overall very usable. ### 5/5 — Great and helpful App *2026-03-11, version 5.10.4* This app is very useful, easy to use, and works smoothly. It helps me get quick answers anytime. Highly recommended! 👍 ### 5/5 — I Don’t Usually Leave Reviews, But This App Deserves One *2026-03-11, version 5.10.4* I’m not someone who leaves app reviews, but this one deserves it. It just works. ### 1/5 — Absolutely Horrible!! *2026-03-09, version 5.10.4* STAY AWAY, I REPEAT, STAY AWAY FROM THIS COMPANY. EVER SINCE THEY TOOK IT OVER FROM BELL, ITS GONE RIGHT DOWN THE TOILET. I REGRET RESIGNING A NEW CONTRACT A FEW MONTHS THEY SOLD OFF THE COMPANY. ### 5/5 — Modern and Easy to Use *2026-03-09, version 5.10.4* Way better than the app from my previous alarm company. This one feels modern and not clunky. ### 1/5 — ZERO ⭐️ *2026-02-25, version 5.10.4* Stay away from this company! Fire 🔥 alarm 🚨 went off and was expecting a phone call to confirm that we handled it correctly but never got anything so we decided to call and the company was closed so I’m paying for nothing basically so STAY AWAY! ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst company and app *2026-08-13, version 5.14.0* Terrible stay away from this company ### 1/5 — Payment method *2026-07-30, version 5.13.7* Need a better way for the payment. It’s really suck. ### 1/5 — Notifications Don’t Work *2026-07-05, version 5.13.7* Since it switched from Bell to API I don’t get any notifications from my cameras. Also the main panel doesn’t update especially the temperature. ### 1/5 — Disappointed *2026-06-25, version 5.13.7* SENSORS FAILURE!!!! We called the technical support about 6 times but goes to voicemail! I thought it’s 24 hours service but nobody answered!!!! Customer support is very poor!!!! ### 1/5 — Rarely works *2026-05-10, version 5.13.2* The app doesn’t keep you logged in. So while you try to access the video feed you need to wait for a verification email. That is if the video feed happens to be working. It doesn’t work for days at a time and will randomly reconnect. Good luck cancelling. They sent out an email to all customers using the “to” field exposing email addresses of hundreds of people. ### 1/5 — Payment *2026-05-03, version 5.13.2* The payment feature is awful. You cannot see the labels to correctly enter payment info. It’s brutal. ### 1/5 — WORST *2026-04-27, version 5.13.2* Worst of all ### 1/5 — Application inutile *2026-04-24, version 5.13.2* Avoir su que Bell aurait vendu jamais je n’aurais fait affaire avec cette compagnie. À éviter ### 1/5 — Trash *2026-04-20, version 5.13.2* I would give it less than a star! Customer service is nonexistent! The audio hasn’t been working on my video for over a month ! ### 1/5 — Meh *2026-04-02, version 5.13.2* This service I’ve had for 6 years. It currently sucks I’m sure it’s out of date doesn’t tape like it used to too ## Most praised reviews (10 highest-rated) ### 5/5 — Complete control, single app *2026-04-18, version 5.13.2* apiALARM is the most reliable security app I’ve used. Instant control, crystal-clear video, and smart alerts keep my property secure 24/7. The Apple Watch integration is seamless. Essential if you have an a.p.i. ALARM system. ### 5/5 — Very useful app! *2026-04-18, version 5.13.2* I like being able to check the status of each sensor individually. The activity log is clear and helps me keep track of everything. ### 5/5 — Clean design and simple navigation *2026-04-18, version 5.13.2* I appreciate that everything important is visible on the main screen. ### 5/5 — Nice *2026-04-17, version 5.13.2* The app connects quickly to my alarm system and makes it easy to arm and disarm remotely. Notifications arrive right away and the layout is straightforward. ### 5/5 — Few minutes to explore *2026-04-16, version 5.13.2* It took a few minutes to explore the settings, but once configured the app runs consistently. Alerts have been accurate so far. ### 5/5 — Panel alarm *2026-03-27, version 5.13.2* Your alarm saved me last week. An intruder broke into my sunroom at 2:00 a.m. and I was able to hit the police panic button and scare him off. The police were here in 5 minutes thanks to your operator . I am so thankful for the alarm. It kept him from breaking any further into my home. I feel safe. ### 5/5 — No unnecessary features *2026-03-25, version 5.13.2* No unnecessary features, just solid controls and clear alerts. That’s all I need from an alarm app. ### 5/5 — Simple Setup and Seamless Alarm System Integration *2026-03-24, version 5.13.2* Setup was simple and the app paired with the alarm system without issues. It does what it needs to do. ### 5/5 — Smart All-in-One Security Control App *2026-03-24, version 5.13.2* This app provides a convenient and reliable way to manage home or business security from anywhere. With features like remote access, real-time alerts, and live video monitoring, it keeps you informed and in control at all times. A solid choice for anyone looking to simplify and enhance their security system. ### 5/5 — Love the Remote Check-In Feature *2026-03-23, version 5.13.2* I like being able to check in remotely and make sure everything is set properly when I’m not home. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*