# Apowersoft: Background Eraser — user reviews > 284 indexed App Store user reviews of Apowersoft by Wangxu Technology Co., Ltd, rated 3.50/5 from 391 ratings. - Source: https://appshunter.io/ios/app/apowersoft-background-eraser/id1490054676/reviews - App overview in markdown: https://appshunter.io/ios/app/apowersoft-background-eraser/id1490054676.md - Rating breakdown: 5★ 233 · 4★ 12 · 3★ 7 · 2★ 13 · 1★ 126 ## What do users think of Apowersoft? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and efficient - 💡 Helpful for e-commerce and reselling businesses - 👍 Great for editing product photos **Cons** - 🐛 Crashes frequently - 🔒 Account and subscription issues - 💰 Expensive subscription model - 🔍 Limited background options - 🔍 Poor image quality after editing **Commonly reported bugs** - Subscription issues and incorrect billing - App not recognizing paid subscriptions - Editing features not working as expected **Most requested features** - Add more background options - Improve stability and reduce crashes - Provide better customer support - Allow more customization and manual editing ## Newest reviews (10 of 284) ### 2/5 — Все оплатила - не работает *2025-01-12* В пробном периоде работало, купила подписку, потом оказалось, что надо еще докупать кадры- ну ооок, и все равно - что бы вы думали. И это ща две тыщи. Верните деньги **Developer response:** Здравствуйте! Приносим извинения за причиненные неудобства. Не могли бы вы сообщить нам, с какой проблемой вы столкнулись? Вы также можете связаться с нами по адресу support@picwish.com для получения дальнейшей помощи. Благодарим вас за понимание! ### 1/5 — Müll *2024-01-15* Überfalle steht ganz groß Videos, es gehen nur Bilder **Developer response:** Überfalle steht ganz groß Videos, es gehen nur Bilder ### 2/5 — 便利だけど、バグがでて背景がちゃんと消えない *2023-12-20* 仕事で使ってますが、バグがでて背景を消すと虹のような線が何本もでるようになりました。会社の方、見ていたら改善お願いします。 **Developer response:** ご迷惑をおかけして申し訳ございません。問題を分析するために、問題に関する詳しい情報を弊社のサポートセンターに送ってくれればありがたいんです。support@apowersoft.com ### 1/5 — Hält nicht, was es verspricht!! *2023-11-29* Foto mit entferntem Hintergrund lässt sich nicht speichern; fügt automatisch einen weißen Hintergrund hinzu; keinen Cent wert **Developer response:** Hallo, entschuldigen Sie bitte die Unannehmlichkeit! Es kann einen Fehler sein. Sagen Sie uns bitte mehr Details via support@apowersoft.com und wir werden das Problem schnell wie möglich löschen. Vielen Dank im Voraus! ### 1/5 — This app is terrible now. *2023-11-21, version 1.7.0* I have used this app for about a year, up until about two months ago. It worked amazingly well - now I’m lucky if I can even get it to remove the background one picture at a time and I always have to go in and manually fix it. I’ve tried reaching out to Support and just get crickets. They asked me to send more pics I do and then I get we’re working on it well paid for it long enough I am deleting it. Do not use this app until they fix whatever issue they have going on. ### 1/5 — 買った枚数0に *2023-10-26* お金払ってしばらく登録してなかったら枚数が0になった **Developer response:** ご迷惑をおかけして申し訳ございません。注文とアカウントに関する情報をサポートセンターに送ってくれればありがたいんです。こちらは確認させていただきます。support@apowersoft.com ### 1/5 — 急に使えなくなった。 *2023-10-12* お金払ったのに残念です **Developer response:** ご迷惑をおかけして申し訳ございません。問題は既に修正しました。お手数ですが、アプリを再起動してみてください。 ### 5/5 — 証明写真撮りに行くことを考えれば… *2023-09-24* パスポートのオンライン申請用に写真加工のアプリを探していたので助かりました。 証明写真を撮りに行く手間とお金を考えればまぁよいかなと。 **Developer response:** 製品のご愛用ありがとうございます。これからもよろしくお願いします。 ### 1/5 — Disappointed *2023-09-16, version 1.6.9* I signed up for a year and paid $49.99 just to be told after 4 months that I have to renew because I ran out of images. A total scam ### 1/5 — Lixo *2023-09-15* Lixo puro **Developer response:** Olá, desculpe. Por favor nos envie o feedback desde o app entre ou em contato conosco por support@apowersoft.com se encontrar problema ao usar o app. Obrigado por sua compreensão! ## Most critical reviews (10 lowest-rated) ### 1/5 — ほんまにゴミ *2026-06-28* 自動で課金されるから使わないほうがいい 僕はそれで4700円なくなりました ### 1/5 — 無料トライアル嘘 *2025-12-19* 背景を消したい写真があったので、一瞬使ってすぐ退会した。退会日は三日後。年会費引かれるやん😤 ### 1/5 — APLICATIVO NÃO ESTÁ FUNCIONANDO *2025-02-11* Estou a 2 Dias tentando resolver e nada, já entrei em contato 2 vezes e ninguém resolve. Não estou conseguindo editar as imagens para fundo branco, o aplicativo está só dando erro. Erro é. “ ups não foi possível remover o fundo” Meu plano é anual e já está pago…. **Developer response:** Olá, desculpe. Por favor nos envie o feedback desde o app entre ou em contato conosco por support@apowersoft.com para verificar e resolver o problema. Obrigado por sua compreensão! ### 1/5 — Thank God I didn’t pay for this! Apps service!! *2025-01-14, version 1.7.7* I’m not sure if the picture I tried to edit was horrible because I haven’t paid for the service, but from what I seen after trying to edit a photo, I’m thankful I did not pay for it!! Don’t waste your money on this app!! ### 1/5 — Auto renewal annually successfully but still requested to buy *2024-10-20* I’ve been membership for years.Every year the APP has same issue of Auto renewal annually but still requested to buy.Had to contact customer service to fix. My latest expiration is on 10/10/2025,first time to use the app today since renewal from 10/10/2024.Contacted customer service now,unfortunately they don’t work in weekend,that’s even worse service than last contact when same issued happened. Unbelievably,this tech company can’t fix this simple issue for years,how they can sell the product through Apple Shop? **Developer response:** Hi, sorry for the bad experience. We'll launch the Live Chat service later in mobile app. For now, could you please contact us at support@apowersoft.com ? Or you can go to apowersoft.com. We have LivE Chat service on the official site. We'd love to help. Don't worry, if the problem is not fixed, we will compensate. ### 1/5 — Horrible app *2024-10-01, version 1.7.7* Worst app to get because it charged me $42 for a year of it’s wack subscription when I never wanted to get it in the first place. Do not get this garbage ### 1/5 — App stopped working *2024-08-02, version 1.7.7* Randomly stopped working one day, said I needed to sub even when I already did and paid. Rip off ### 1/5 — Great until the annual renewal hit *2024-07-22, version 1.7.7* Great and simple app to use and I was pleased to renew for another annual membership. Unfortunately, the app no longer recognizes my paid annual auto renew subscription and the customer service is just a loop of unhelpful bot messages. I’ve provided all requested proof of payment via bank statements and Apple receipt but there has been no real help. Such a disappointing experience. ### 1/5 — Never works *2024-06-01, version 1.7.7* No support , doesn’t work most of the time . No one gets back to you to fix . ### 1/5 — Googleでログインできない *2024-03-29* Googleアカウントでログインしようとすると、アクセスブロックされる **Developer response:** 製品のご利用ありがとうございます。ご迷惑をおかけして申し訳ございません。ご使用中何か問題がございましたら、気軽にサポートセンタにご連絡下さい。よろしくお願いします。support@apowersoft.com ## Most praised reviews (10 highest-rated) ### 5/5 — まあまあ *2026-01-18* よかった ### 5/5 — 精度の高い素晴らしいアプリ！！ *2026-01-15* メルカリやヤフオク等の出品用商品写真の背景を白く出来て重宝しています。 （Windows10で使用） 数ある同じような品から、お客様に選択してもらうには、１枚目の画像が特に決めてとなりますので、綺麗に撮った商品写真をこのソフトを使い背景を白に仕上げると、とても見栄えが良いものとなります！ 精度の高い切り抜き〜背景の白抜きが可能なので、手動で修正する事も無いと思います。 私は切り取りしかまだ使っていませんが、色々と画像の加工が高精度で出来るとの事なので、 今後チャレンジしていきたいと考えています。 ### 5/5 — Très bel outil *2025-01-16* Parfait pour créer des visuels de fiches produits ### 5/5 — マイナンバーカードで使用しました *2024-10-09* 背景が綺麗に白になってよかったです ### 5/5 — 写真 *2024-09-21* 良かったです ### 5/5 — Great app works well affordable *2024-02-29, version 1.7.4* This app has been so helpful and easy to use! It’s also super affordable. Customer service is great also. ### 5/5 — Excelente app *2024-01-29* Ótimo app, muito fácil de usar, interface amigável. **Developer response:** Oi, muito obrigado por seu apoio ao nosso app! Você pode nos enviar o feedback desde o app se encontrar algum problema ou precisar de ajuda. Tenha um ótimo dia! ### 5/5 — So helpful! *2023-11-10, version 1.7.0* I have a small crafting business creating custom-made items for people, and this often includes photographs that frequently need editing of some type and the site has been so helpful and has made my work so much easier. ### 5/5 — Aplicativo Incrível *2023-10-24* é perfeito para remover fundo e corrigir erros nas fotos!!! ele é excelente, super recomendo ❤️ **Developer response:** Oi, muito obrigado por seu apoio ao nosso app! Você pode nos enviar o feedback desde o app se encontrar algum problema ou precisar de ajuda. Tenha um ótimo dia! ### 5/5 — Love it! *2023-10-17, version 1.7.0* Extremely helpful for my reselling business. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*