# APPatient — user reviews > 495 indexed App Store user reviews of APPatient by Modernizing Medicine, Inc., rated 4.13/5 from 21,010 ratings. - Source: https://appshunter.io/ios/app/appatient/id1036175909/reviews - App overview in markdown: https://appshunter.io/ios/app/appatient/id1036175909.md - Rating breakdown: 5★ 12,378 · 4★ 1,714 · 3★ 969 · 2★ 668 · 1★ 2,609 ## What do users think of APPatient? Overall sentiment: negative **Pros** - 👍 Straightforward functionality - 🚀 Seamless integration with doctor's office - 💡 Useful features like viewing appointments and medical history **Cons** - 🐛 Frequent login and password reset issues - 🔍 Confusing setup process - 🤔 Lack of instructions and support - 👨‍⚕️ Disconnect between app and doctor's office systems - 🤯 Frustrating user experience **Commonly reported bugs** - App crashes on launch - Password reset links don't work - Inconsistent behavior across devices - Overlapping UI elements block functionality **Most requested features** - Ability to add/update pharmacy information - Option to upload insurance card images - Improved password reset flow - Better integration with Apple Health ## Newest reviews (18 of 495) ### 3/5 — Maybe I am using this wrong *2026-08-14, version 7.14.0* App seems fine if you only have a single medical office that uses the app, but switching between different office urls requires me to remember each office’s portal address or access mail to find it. Seems better if the app could remember your offices and present you with a choice of which patient portal you want to login to? ### 3/5 — Glitchy *2026-08-11, version 7.14.0* App tends to Glitch a lot, it’s hard to type messages ### 2/5 — DOB entry *2026-08-10, version 7.14.0* It did not give me the option of entering my date of birth by using the 00/00/0000 selection. I had to go back month by month and year by year scrolling arrows. Since Im 82, it took me over 900 swipes to get to my dob. It would be more user friendly if an update would be made. I used my IPhone. ### 3/5 — Needs improvement *2026-07-28, version 7.14.0* I see two providers who utilize this app. I have to search for the link for each practice. It doesn’t show all the appointments like a normal portal. I had to enter the information for each link. I have to completely sign out and find website for each practice to do anything. There should be an option to switch with the app. Otherwise it’s too much work. I see reviews talking about this 3 years ago and it appears nothing had changed ### 3/5 — Glitchy on iPad and iPhone *2026-07-23, version 7.14.0* Had to get for my doctor appt, and first tried on my IPad but couldn’t get the keyboard to display. Then got further on iPhone but took 5 tries to get the sign prompt to appear. Gave up on the rest. Seems to have a lot of bugs but can be useful. ### 1/5 — date of birth *2026-07-13, version 7.14.0* Takes forever to input DOB. Fix the way year has to be input. ### 1/5 — App did not work *2026-07-08, version 7.14.0* App did not work. Just gave me a generic login error. ### 1/5 — No keyboard input allowed to sign on *2026-07-01, version 7.14.0* My dermatologist recommended DL of this app. However, after inputting the url on the first screen, can’t log on! Neither the name user verification info nor the UserID and PW can be adjusted/entered b/c no keyboard option is available. ( And I tried every option on the screen.). Some data entry may be required at least the first time and everything shouldn’t have to be pasted. Deleting b/c useless. ### 1/5 — Doesn't work *2026-07-01, version 7.14.0* I can never get this app to work! I press need help and get tele health link?? Doesn't take me to sign in for the practice I need! ### 2/5 — Bad software *2026-06-29, version 7.14.0* This is a quickly written piece of software (pos). For example it asks for a url input. Then rejects that input as not a url if it includes the http://. This is a REQUIRED part of a URL!!! What it should ask is for an IP address. In addition the software politely tells one to remove the URL Prefix. Since the software has identified the problem the software should fix it. It would take a single line of code to do so. Hence the developers are lazy and incompetent. ### 1/5 — App sucks *2026-06-28, version 7.14.0* Another terrible doctor portal unable to log in ### 2/5 — Patient *2026-06-24, version 7.14.0* Too complex for old people. I’ve made an appointment. I’ve never missed one. If you have my info to send this notice, how about “click here if you are coming?” Simple. ### 1/5 — Login issues *2026-06-23, version 7.14.0* Cannot get past the enter enter practice url!!! ### 3/5 — Function Issues *2026-06-17, version 7.14.0* This app is one of the most difficult apps I've ever interacted with when it comes to messaging. The functions: "to" and "send" never work and I can't communicate with my providers. 2 of my providers use this app and I wish they would cancel services. Sorry but it needs work and I can't be the only one experiencing this... ### 1/5 — Nope *2026-06-16, version 7.14.0* Never able to log in after the one time 1-1/2 yrs ago. Awful. User unfriendly, not even able to access. ### 1/5 — Logins are laborious and ultimately frustrating *2026-06-15, version 7.14.0* I try again and again. No dice. Tiny screen. Short triggers for verification codes, and then no way to type the confirmation code. Not fit for purpose. ### 1/5 — Patient Tom *2026-06-15, version 7.14.0* Totally dysfunctional app. Difficult to set up-it was impossible for me. Poor instructions, even when assisted. Setting up password is so primitive an op that it’s worse than stone age. The rest of the world is well into the 21st Century, but not this app. ### 2/5 — User friendly? *2026-06-14, version 7.14.0* This App needs some help or it needs more coordination and communication with staff at the office level so instructions can be made at the time user is having the struggle. I have asked 3 times for tech help at Coast Dermatology and NoOne admits to knowing how much the app works. Very frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Mailer link doesn’t work *2026-08-18, version 7.14.0* Deep link doesn’t work. Pasting URL doesn’t work. Removing https:// doesn’t work. Can’t get into app. ### 1/5 — Accessibility *2026-08-17, version 7.14.0* Appointments don’t have an option to add to your calendar with the details. ### 1/5 — Brings me to the wrong provider *2026-08-17, version 7.14.0* Very buggy… several of my providers use appatient and my cache fills in logon form with the wrong information… even though there appears to be a unique code at end of url string ### 1/5 — Awful app *2026-08-07, version 7.14.0* Absolutely the most frustrating patient portal app I have ever used. I have some minor vision problems and trying to send a message to my doctor is impossible. The app thinks it knows what I want to say and keeps auto filling with words I didn’t add or want. ### 1/5 — Turn off auto complete!! *2026-08-05, version 7.14.0* The app will auto complete text (as in automatically in the message window) with no approval if you have predictive text on iOS. This makes writing messages almost impossible unless you disable predictive text everywhere. Horrible design. ### 1/5 — Medication *2026-07-29, version 7.14.0* App can’t find my medication’s and it’s very difficult to add additional medication information manually ### 1/5 — Login abysmal *2026-07-22, version 7.14.0* No way to set username and password. Must input birthdate by clicking back one month at a time, in my case for 72 years, each time you log in. Horrible! ### 1/5 — Fix this *2026-07-20, version 7.14.0* Im using an iPhone 16pro and have a dermatology appointment today. It has taken me two days and a chat with Google AI to log onto my account. Once you get to the screen where it asks for your name and DOB the edges are cut off. I changed all my settings I turned my phone and iPad sideways (yes with the lock off) and nothing. I managed to get my name and DOB in then it wanted to send me a code the option button was not an option! After consulting my new AI friend I tricked the app into sending me a code. This has been 2 days of my life I’ll not get back… fix it! I’m not sick but I’m an RN and a lot of people are sick and the last thing a sick person needs is how they can figure out the app to get to a clinic with their information in place. My suggestion on how to get you guys to fix things like this is to have to use the app to open the door to the toilet every time you want to pee. I’m sure you’d come up with a quicker solution if that was the case. I worked in the ER for years and had to deal with people dying infront of me while I was trying to get into their medical records with passwords and inopportune times to change my password. Think about this patient don’t calmly sit behind a desk with a coffee and donuts they have busy none computer related lives. When making an app think about the oldest person in your family and make it work for them. ### 1/5 — Terrible *2026-07-16, version 7.14.0* Can’t even login ### 1/5 — Annoying to fill out *2026-07-14, version 7.14.0* Difficult to fill out on phone. Made me go back monthly to my birth month rather than type in. I’m 78!! Wouldn’t tsk r allergies separately made put all in one box. This is my 4th medical portal!!! Why can’t doctors use one!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Addresses *2026-06-18, version 7.14.0* Please add addresses to your app ### 5/5 — Medical history update *2026-06-17, version 7.14.0* This process of updating my history it was very efficient. Having to enter information from my home having the names of my medication‘s available to me made it possible to be accurate ### 5/5 — Dermatologist *2026-03-02, version 7.12.0* I can’t login ### 5/5 — Happy w app *2026-02-22, version 7.12.0* I love having an app that connects me with my doctor(s). I get a quick response from my doctor, appointment reminders and I don’t have to make an appointment just to ask a simple question. ### 5/5 — Happy *2026-02-18, version 7.12.0* Every welcoming staff fast service never had to wait long at all clean plenty of seating Dr’s make you feel at ease ### 5/5 — Foot Care Dr. Spear *2026-01-25, version 7.12.0* Dr. Spear is awesome. I had a back injury several years ago. Which has led to me being permanently in a wheelchair. I was a nurse for many years before the injury. I have had neuropathy over a 4 year span. My sense Of feeling has diminished. I’m very concerned about blood circulation/feeling in legs and feet. I was referred by a friend to check out his office it was close to home. Moral: I am so glad I did. He spoke to me like an adult, gave me a good idea about let’s start simple, we can add if we need to. AND: The pain I was having in my foot was relieved in a month. No additional medications needed, use what you have, but purchase a pad for cushioning. AMAZING: results Very happy with his mature, calm nature and willingness to help me. I’ll Keep him as my podiatrist 4-sure. 👍Thank you also to The wonderful office staff—always Pleasant and welcoming. Dg. ### 5/5 — Great app *2025-10-06, version 7.11.0* Very user friendly ### 5/5 — M. Miranda *2025-08-29, version 7.10.0* Very caring and nice person. ### 5/5 — App doesn’t work for me *2025-08-14, version 7.10.0* I tried this app many times before my appointment and it just doesn’t work. Never accepts my information. ### 5/5 — Great *2025-07-23, version 7.10.0* Easy to navigate --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*