# AppAudio — user reviews

> 95 indexed App Store user reviews of AppAudio by MYE Technologies Inc., rated 2.00/5 from 224 ratings.

- Source: https://appshunter.io/ios/app/appaudio/id835237447/reviews
- App overview in markdown: https://appshunter.io/ios/app/appaudio/id835237447.md
- Rating breakdown: 5★ 40 · 4★ 9 · 3★ 12 · 2★ 13 · 1★ 150

## What do users think of AppAudio?

Overall sentiment: negative

**Pros**

- 👍 Easy to use and intuitive interface
- 🎧 Allows mobility around gym without being tethered to equipment
- ✨ Seamless audio streaming when working properly
- 🎯 Great concept for gym audio listening
- 📱 Works well on guest WiFi networks

**Cons**

- 🐛 Chronic connection failures and inability to detect venues
- ⏱️ Extremely long connection times (10-15+ minutes)
- 🔊 Audio issues including crackling, static, and puffy sounds
- 📡 Unreliable WiFi connectivity despite correct network selection
- ❌ Frequent app crashes and random disconnections
- 🔄 Requires constant reinstallation to function
- ⚠️ Works only 50% of the time or less
- 🎙️ Audio cuts out mid-use or stops working entirely
- 🚫 Non-responsive customer support
- 💳 Unexpected billing issues reported
- 🌐 Portal page access issues not handled properly

**Commonly reported bugs**

- App fails to detect gym venues even when on correct WiFi
- Connection times out repeatedly during venue scan
- Audio stops working despite showing available channels
- Volume control becomes unresponsive requiring app reload
- App crashes randomly during use
- Intermittent disconnections every 5-7 minutes
- Audio lag when using Bluetooth headphones
- App freezes on login or scanning screens
- WiFi connectivity issues persist after reinstalling
- Audio stops when iPhone enters lock mode
- Puffy/static noise artifacts in audio stream
- Orange screen errors on app launch
- Incompatibility with certain iPhone models

**Most requested features**

- Apple Watch compatibility
- Better handling of WiFi portal authentication pages
- Improved venue detection algorithm
- Persistent volume control that doesn't reset
- Better error messages and troubleshooting guidance
- Faster connection scanning process

## Newest reviews (19 of 95)

### 3/5 — App crash

*2024-12-14, version 4.2.3*

Love the app but have experience recent random crashes.

### 1/5 — Doesn’t work

*2024-11-25, version 4.2.3*

Can’t find the venue even when I am standing next to the router and TV and on WiFi 
Useless

### 1/5 — Constantly down

*2024-11-18, version 4.2.3*

Have used/tried using at PF & Chuze.  When it’s up it works fine.  When it’s down it takes forever to fix.  PF & Chuze both say it’s not their problem.  Works about 50% of time.  Find an alternative if you can.

### 1/5 — Audio bugs

*2024-09-23*

App seems buggy when I connect to a tv at planet fitness that uses this app to connect to the tvs seems to sound like it makes a weird puffy sound every 2 seconds audio sounds good except the puffy sound every 2 seconds

### 1/5 — App No-Audio

*2024-09-12, version 4.2.1*

It worked for a while years ago, but not now. I tried it another gym recently and got no where.

### 1/5 — Audio dud

*2024-06-01, version 4.2.1*

This app is a huge disappointment. It won’t connect to the 24 Hour Fitness audio. Tried the recommended troubleshooting tips. No go. Waste of my time and 24 Hour Fitness’ money.

### 1/5 — iPhone issues!!! No connection to venue!!

*2024-05-18, version 4.2.1*

Planet fitness 
I cannot get connection to venue. It simply times out every instance.
The trainers there said they have quite a few people with iPhone having same issue. No connection to venue. While others connect instantly.

Since there is no comprehensive setup given and no appaudio in general>settings what are those to do?

### 1/5 — Don’t waste your time.

*2024-04-19, version 4.2.1*

This is a a garbage app. It won’t connect in ANY venue.

### 1/5 — Not a reliable app

*2024-04-10*

This is definitely a product with a critical flaw- it won’t connect. Just runs the “venue scan” countdown to failure. I am thankful that my podcast apps work flawlessly so I have something to listen to while I am at the gym. I don’t know how much 24 Hour Fitness pays for this useless app - but they and their customers are being ripped off.

### 1/5 — Awful

*2024-02-21, version 4.2.1*

Can never connect. It worked the first time I used it and hasn’t worked since then. 
I’ve tried deleting and reinstalling but nothing

### 1/5 — Continually disconnects

*2024-01-18, version 4.2.1*

Clubs need to find a better solution.

### 1/5 — Buggy App - Not Working Anymore

*2023-11-14, version 4.2.1*

I have used this app for years at 24 hour fitness. It has always been buggy, but now it does not work at all.

The morons at the gym are clueless. 

It is amazing, absolutely nobody cares about their jobs anymore, the company they work for, their customers, nothing.

We live in the laziest, stupidest time in history and this app is just one more example of that.

The developers do NOT care about whether it works or not.

### 1/5 — No.

*2023-09-01, version 4.2.1*

I was charged 4x for a $1.00 in on my card I have no idea why. This did not work. I thought this was a free app? It didn’t even work. I deleted the app.

### 1/5 — Horrible

*2023-07-30, version 4.2.1*

App never connects at 24-Hour Fitness and support never responds.

### 2/5 — Hit or miss

*2023-07-15, version 4.2.1*

When it works it’s good.  Does not consistently connect.

### 1/5 — Doesn’t work for anyone here

*2023-05-02, version 4.1.1*

Doesn’t connect for 15+ people who tried to use it

### 3/5 — App ignores portal page

*2023-03-17, version 4.1.1*

It would be really helpful to have the venue scan /know/ that the wifi provider is blocking access until an access token is provided on their portal page (venue also occasionally has its own infrastructure glitches that require venue scans too often). 
Surely the api could detect a portal page and give a helpful message or option to log into a portal with an inset browser 
iOS 16.1.2 with AppAudio 4.1.1

### 1/5 — Wi-Fi Connection Issues

*2023-02-20, version 4.1.1*

Cannot get the app to connect to 24hr Fitness WI-FI  at all! On several different occasions or trips to the gym, it’s annoying. Have done every troubleshooting trick in the book, but to no avail. On point in implementing new technologies for the masses that are unreliable! And it’s not even some sort of advanced tech, it’s basic, which is embarrassing!

### 1/5 — Horrible App

*2023-02-17, version 4.1.1*

I have to use this app to hear the audio on the TV’s in my healt club (Snap Fitness). It never works and is basically useless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-07-29, version 4.2.5*

It worked the first time and despite trying everything I can’t get it to work now. Such a bummer cause it was nice when it first worked.

### 1/5 — Great idea but does not work

*2026-03-24, version 4.2.5*

The idea of this app is incredible. To be able to watch whatever TV is on at the gym sounds great except in reality the system crashes and never works.

### 1/5 — Connection issues

*2025-11-16, version 4.2.5*

Trouble connection. All in and out all the time, even though you connected with the correct Wi-Fi.

### 1/5 — Bad

*2025-10-17, version 4.2.5*

Rarely connects to source. And when it does horrible 
Connection

### 1/5 — Glitchy

*2025-10-11, version 4.2.5*

Faulty, glitchy, doesn’t work in the gym most of the time….ugh

### 1/5 — App is HORRIBLE

*2025-06-06, version 4.2.5*

I have tried multiple times on multiple days and have made sure all troubleshooting is done before getting upset.  I have also connected to it so I do know how to use .. I have maybe connected 2/20 times and have given up !  This is a problem with either the club, the app or my phone .. I have ruled out my part and my phone connects to everything else … please update or get rid of this !! Very frustrating to not be able to hear the tv’s in the gym to pass the time …

### 1/5 — Stinks

*2025-05-15, version 4.2.5*

This app never works. Just leaves me frustrated at the gym all the time.

### 1/5 — Completely worthless.

*2025-02-20, version 4.2.5*

Completely worthless. Never works for lily at the gym before I belong.

### 1/5 — Poor app

*2025-01-29, version 4.2.5*

—App seems buggy when I connect to a tv at planet fitness/other businesses that uses this app to connect to the tvs seems to sound like it makes a weird puffy sound every 2 seconds audio sounds good except the puffy sound every 2 seconds or it makes a static sounds if it doesn’t sound puffy noises
—Also can’t connect to venue recently 
—Tried sending an email through app about this but can’t
—or content/services is majority unavailable 

This app is poor

### 1/5 — Can’t connect to venue

*2025-01-05*

App seems buggy when I connect to a tv at planet fitness that uses this app to connect to the tvs seems to sound like it makes a weird puffy sound every 2 seconds audio sounds good except the puffy sound every 2 seconds
Also can’t connect to venue recently 
Tried sending an email through app about this but can’t
This app is poor

## Most praised reviews (10 highest-rated)

### 5/5 — Love this App

*2023-06-07, version 4.2.1*

It’s great to be able to walk around the gym near the TVs when I’m not on the cardio machines

### 5/5 — Cool

*2021-08-02, version 3.2.3*

I’m not tethered to the elliptical!!  Works great - just need to be on guest WiFi

### 5/5 — I love it!

*2021-07-30, version 3.2.3*

Works great except when the internet goes down!  It needs internet to connect to your phone.  Love the mobility

### 5/5 — Great app!!

*2020-03-26, version 3.2.3*

This app works great and is easy to use. I’ve tried out a few gyms that use this app and I’ve always been able to connect wherever I am in the gym. I like to toggle between my music and what’s playing on the monitors and this app lets me effortlessly switch back and forth.

### 5/5 — Works

*2020-03-26, version 3.2.3*

This app is so easy to use finally an app for everyone

### 5/5 — Love this app

*2020-03-26, version 3.2.3*

Great app

### 5/5 — Great job!!!

*2020-03-26, version 3.2.3*

This app rocks! The audio seamlessly streams to help me get the most of my workouts.

### 5/5 — Amazing!!

*2020-03-26, version 3.2.3*

I have so much love for this app, truly makes my work outs feel like a breeze!! 10/10 recommend 😇

### 5/5 — Awesome

*2020-03-26, version 3.2.3*

Love using this at the gym.

### 5/5 — Great audio app for anywhere in the gym!

*2020-03-26, version 3.2.3*

Runs perfect in the background on my iPhone 10 and works anywhere in the gym even upstairs in our stretching area!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
