# Appen Mobile — user reviews > 122 indexed App Store user reviews of Appen Mobile by Appen Butler Hill Pty Ltd, rated 1.93/5 from 125 ratings. - Source: https://appshunter.io/ios/app/appen-mobile/id1531991952/reviews - App overview in markdown: https://appshunter.io/ios/app/appen-mobile/id1531991952.md - Rating breakdown: 5★ 13 · 4★ 10 · 3★ 12 · 2★ 10 · 1★ 80 ## What do users think of Appen Mobile? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Innovative features - 🚀 Fast and responsive **Cons** - 🐛 Frequent crashes - 💰 Expensive subscription fees - 🕰️ Long wait times for tasks - 🔒 Privacy concerns - 🔌 Drains battery quickly **Commonly reported bugs** - Login issues - Inability to upload videos - Inconsistent performance across devices - Unreliable task availability **Most requested features** - Improved customer support - More language options - Ability to track earnings and progress - Offline mode for tasks ## Newest reviews (18 of 122) ### 2/5 — Problems connecting to Appen *2025-02-01, version 2.4.0* Seem to be recurring problems connecting to Appen servers. This is limiting the time available to login and complete tasks making it difficult to complete tasks within designated timeframe ### 2/5 — Appen app *2024-10-24, version 2.1.0* I just start already bad first only thing I want is the pin for me to start ### 2/5 — Mostly it doesn’t work properly *2024-09-15, version 2.0.0* I found a few offers, but they don't work through the app. It says these only work on the phone, but it doesn't open in the app. Please fix it. ### 2/5 — Crashes often *2024-09-02, version 1.7.0* Experience several crashes when trying to navigate the app App is quite unusable meaning I would need to resort to using the desktop version instead ### 1/5 — NO PAGA *2024-08-11, version 1.7.0* no PAGA CHICOS AL CONTRARIO ESTAFA ### 1/5 — What’s the point *2024-08-11* This app is worthless. The entire platform is glitchy but that won’t be a problem bc you’ll test for projects then wait weeks upon weeks for an email that will never come. Or my favorite is how their will be available jobs but when you click “work this” it’ll say in bold letters on the next page “sorry there are no tasks here to work!” However the available jobs will stay on the page for days. It’s a joke, seriously. ### 1/5 — Disappointed *2024-08-04* I signed up for this over a year ago, possibly longer. Every time I tried to sign up for a job I would get accepted and that’s as far as it would go. I never received any of the follow up to proceed. After a few months of this I stopped applying. Fast forward to now. I decided to give it another go to see if they have improved. I download the app again and login only to have it crash on me every time I try to apply for a job. It worked for one or two jobs and then just crashes now. While I was filling out the paperwork again it kept resetting on me, voiding all of my answers and making me have to start over. It is all very frustrating and disappointing as I was looking forward to participating. ### 1/5 — App crash *2024-07-30, version 1.7.0* Needs a rehaul ### 1/5 — App Crash *2024-07-22, version 1.6.1* When I click on Apply on Any project the app will shut downs Immediately. I have tried this many time but same problem occurring again and again fix this asap. ### 1/5 — Feel like scam *2024-05-17, version 1.6.0* I submitted a job and never get paid for it. Not even that I did something for them.. really frustrated ### 1/5 — Non si apre nemmeno *2024-04-18, version 1.5.0* Crasha all’avvio ### 1/5 — Basically Impossible to get into Projects *2024-03-22, version 1.4.1* getting emails promoting positions, trying to apply for it, and never getting anything. had this thing for way too long, dont bother ### 1/5 — Ruim *2024-02-07, version 1.3.3* Não carrega ### 1/5 — Crash crash crash *2024-02-04, version 1.3.3* Every time I try to apply a job the app crash. Useless. ### 1/5 — Horrible *2024-02-04, version 1.3.3* Doesn’t show any projects for me ### 1/5 — Never got paid *2024-01-17, version 1.3.3* Used the app to record voice prompts and NEVER got any compensation for it. ### 2/5 — Audio fix *2024-01-16, version 1.3.3* Cannot play audio on app please fix ### 1/5 — Application is crashing continuously *2024-01-09, version 1.3.3* Application is not working on my iPhone ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2025-12-13* I don’t understand what is going on with this app. You can’t even get compensated for a project because of the app is not working properly so that you can get compensated. I feel like this is not fair. Customer service is not doing enough so I couldn’t get compensated for the Study smh ### 1/5 — App crashes over and over *2025-12-11, version 3.0.4* Horrible I got a project and have plenty of storage and cleared all my cache and data and the app crashed 15 times trying to capture videos ### 1/5 — НЕ РАБОТАЕТ!!! *2025-11-05, version 3.0.1. Prepare for Submission* ПРИЛОЖЕНИЕ НЕ РАБОТАЕТ!, ДАЖЕ СДЕЛАТЬ РЕГИСТРАЦИЯ НЕ ПОЛУЧАЕТСЯ!! ### 1/5 — Scammers *2025-05-17, version 2.5.0* They steal your identity and you will never work on projects, it always says you are ready to start but it is not the case. Check Trustpilot reviews.. ### 1/5 — They will not pay you for completed work! *2025-03-04* I completed a task and there is no sign of it on my profile or my hours. It’s like they took the task option off the sight for me to work it showing I did it but no pay or evidence that I completed it. This company is a rip off. I created a ticket and they’ve ignored it but removed it from my profile. These people are thieves don’t waste your time. ### 1/5 — Crowd Gen is a scam these days *2025-01-10* Crowd Gen, used to be a W2 job training models, enhancing search algorithms. Long gone are those days. I opted to try Appen and a few other CrowdGen sites. Most of them pay to not be considered an outright scam, but it’s obvious these companies prey on the desperate and will exploit your free labor by having you do “tests” that is live work. If you work too fast also you’ll be kicked off projects. ### 1/5 — SCAM *2024-12-29, version 2.4.0* This is a scam thanks for wasting my time!!! ### 1/5 — How is this site even running *2024-12-11* Like every other review, I have been qualified for multiple projects for months now and have not received any instruction except for one (last week) that didnt even pay me, and was extremely confusing. I was supposed to be paid per “unit” but after completing one unit, they said they had no more work for me, and never paid me. I dont know how this company is not shut down yet. This whole site is extremely shady and literally provides you with no work or pay. Contacting customer support is like contacting unknown aliens. I am fully convinced this is a money laundering operation or something, because all the reviews are the same. No one is getting jobs or getting paid. I highly recommend to stay away from this site. I gave them all my information for literally nothing and they’re probably selling it or using it maliciously. Please be cautious. ### 1/5 — Problemi ad accedere ai progetti *2024-08-26, version 1.7.0* Non risultano i progetti a cui son stata accettata e il che è molto avvilente, soprattutto quando si tratta di lavoro! ### 1/5 — The app is a failure so far *2024-08-19, version 1.7.0* I have been freelancing with appen since 2020, things were perfect until you migrated to the new interface. Applying for Jobs on the mobile app always fails, I have to resort to a pc. Tasks never load for jobs that are meant to be completed on the mobile app. The web app constantly says vpn detected regardless of what pc i use. PS: i have never used a vpn on my pc. Appen is almost not worth the trouble anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — I entered a bad review before due to not understanding the process. *2025-03-11* I completed a task and there is no sign of it on my profile or my hours, well that was my fault for not reading the entire process of checking for quality work. Appen doesn’t accept low quality work and I respect that about the company. They take the time to check for quality in the work you submit and that takes. So while you’re waiting, dive into another project. Great company so far and I will continue to work projects for Appen. ### 5/5 — Good platform to work *2022-08-05, version 1.2.17* Appen is a good platform to work. I have been working through the desktop. I had logged into the IOS app also. But since a few days I am not able to login to my app. It gives me “Invalid Credentials” though I login with the same credentials which I use on my PC. Please help. ### 5/5 — Por ahora no tengo quejas y me funciona esta aplicación muy bien *2022-07-14, version 1.2.15* Me gusta esta aplicación porque me parece muy manejable ### 5/5 — It works *2021-10-04, version 1.2.10* Helps you to earn some money ### 5/5 — It is very good 👍 *2021-03-29, version 1.1.14* I liked it. I was waiting for an app from appen. As like other appen works, it is basic and clear. The app is easy to use and includes just what you need. 👍👍👍 ### 5/5 — Works just fine *2021-03-29, version 1.1.14* Some projects mat require to terminate and strt a new session to continue working ### 4/5 — Globalement très satisfait *2022-11-19, version 1.2.18* Dans mon cas, c'était plus long à faire que prévu, mais conforme à la rémunération. Les instructions étaient claires. La prononciation des artistes musicaux anglophones n'étaient pas facile, mais c'est le job. J'ai été rémunéré sous 3 jours via Upwork. ### 3/5 — Projects *2024-10-04, version 2.0.1* Have applied for projects and never sent a pin to work them. Very discouraging. ### 3/5 — Continuously crashing *2023-11-10, version 1.3.1* The app keeps on crashing as I try to apply to any job post. Please fix this as soon as possible, thank you ### 3/5 — Áudio não sai *2022-12-05, version 1.2.18* O vídeo para gravação não sai com áudio, prejudicando o andamento da tarefa. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*