# AppFolio Property Manager — user reviews > 133 indexed App Store user reviews of AppFolio Property Manager by AppFolio, Inc., rated 4.60/5 from 3,771 ratings. - Source: https://appshunter.io/ios/app/appfolio-property-manager/id1057763031/reviews - App overview in markdown: https://appshunter.io/ios/app/appfolio-property-manager/id1057763031.md - Rating breakdown: 5★ 3,188 · 4★ 222 · 3★ 100 · 2★ 64 · 1★ 197 ## What do users think of AppFolio Property Manager? Overall sentiment: mixed **Pros** - 🚀 Convenient mobile access - 📈 Helpful features for property management - 👍 User-friendly interface - 💡 Innovative solutions - 🤝 Responsive customer service **Cons** - 🐛 Frequent crashes and bugs - ⚠️ Unreliable performance - 🔍 Limited search and filtering options - 🔒 Security and login issues - 🔋 High battery consumption **Commonly reported bugs** - Inability to log in or access account - Overlapping UI elements and screen freezes - Inconsistent behavior when uploading photos - Unexpected app crashes during inspections - Syncing issues between mobile and web versions **Most requested features** - Improved camera and photo upload functionality - Push notifications for important updates - Dynamic text sizing for better readability - Expanded support for Spanish-speaking users - Seamless integration with other property management tools ## Newest reviews (18 of 133) ### 2/5 — Be prepared to be fleeced. *2026-08-04, version 3.8.1* Great software. Their profitability is #1. ### 3/5 — Problem to Adding more options *2026-07-30, version 3.8.0* We have problems to add more options to the original Version ### 2/5 — They went public *2026-07-30, version 3.8.0* What else is there to say? We’ve been asking for simple features like the ability to upload a resident photo in the photo space for over a decade yet all they do is add features that nobody wants that makes it look like they’re doing something. and then, of course, there are the endless pricing increases to satisfy their shareholders. Shame. ### 2/5 — no customer service *2026-07-30, version 3.8.0* we need to speak to a human and cannot for an invoice issue ### 3/5 — Mixed results *2026-07-28, version 3.8.0* The software is good overall but has some major flaws. Specifically with anything related to proper GAAP accounting. There are also so many features that could be added that aren’t getting done. The company seems to be focusing a lot of effort on getting more fees. ### 3/5 — Supervisor *2026-07-22, version 3.8.0* We are noticing lagging now where we didn’t have it before. ### 2/5 — Auto rotation to landscape view does not work *2026-07-11, version 3.7.2* Since updating iOS and Appfolio mobile, the Auto rotation to view the app in landscape does not work. I’ve worked through Verizon’s Tech Coach to troubleshoot including uninstalling/reinstalling the app, rebooting the phone, resetting network settings, verifying iOS settings (auto lock display). Other apps seem to auto rotate without issue. Any suggestions are welcomed. ### 3/5 — Sign in is a drag *2026-05-20, version 3.6.81* I like the app, with the exception of signing in. Every time I click on the app, it wants to text me a code to sign in. Password is never enough. I cannot tell you how many times I’ve clicked “remember this device for 30 days”. Doesn’t matter. Wants to text me a code to sign in constantly. So annoying. I hate using this app on my mobile because of it. ### 3/5 — Works most of the time but.. *2026-05-04, version 3.6.80* FREEZES during inspections constantly. Drives me crazy. Can’t even complete one inspection without the app freezing 20 times. Also information is spread out too much. AND when sending approval requested the data limit for photo attachments is 18 mb. I have to create a google folder and add the link for each estimate request. ### 1/5 — Just don’t get AppFolio until they fix their app. *2026-04-30, version 3.6.79* Keeps freezing every 2 minutes while doing inspections, literally impossible to do my work efficiently with this. ### 2/5 — App freezing *2026-04-28, version 3.6.79* The app is great to check on the go- but doing inspections is a nightmare!! App is constantly freezing and crashing during inspections. Even if I take the pictures on my phone normally and go to upload the pictures it still freezes !! ### 1/5 — App Freezing *2026-04-24, version 3.6.79* I do inspections for houses and the app allows me to use my camera and upload photos. Problem is the app freezes every few pictures and has to be closed and reopened a lot which is very annoying and time consuming. I got a new phone to see if the issue would go away but it hasn't and seems to be an app issue. I've brought this up with support and their answer was to use their browser which is just as slow to use. ### 3/5 — Unreliable *2026-04-23, version 3.6.79* App loves to crash during inspections ### 1/5 — Unusable for Inspections *2026-04-20, version 3.6.79* Consistently crashes when trying to do any sort of inspection in the app. Can’t get anything done. Doesn’t seem to be of concern in your updates. Fix your app!!! ### 3/5 — Helpful but can be frustratingly buggy *2026-04-20, version 3.6.79* Regularly crashes when using messaging in the inbox with tenants and vendors. Have to often sign out and sign back in or close app and reopen. Can really slow down workflow ### 1/5 — Keeps freezing *2026-04-15, version 3.6.79* Trying to do inspections and it freezes on me at least 15 times during one inspection. Ridiculous. Takes me 3 times as long to get stuff done ### 2/5 — App gets worse the more they try to make it ai *2026-04-07, version 3.6.78* Just stop. You had a good thing going. We don’t need to automate a convo that says, “no problem I’ll be right there!” . You are making your product inferior. And I understand you probably don’t care that much, but just stop playing games…you already have us all on the hook. At least desktop version still works. Also you can’t send an application anymore because apparently that isn’t an important part of managing rentals. Thanks ### 1/5 — Unable to login *2026-04-03, version 3.6.78* This app is useless‼️ I have my username & password entered correctly, but it says it’s invalid when I’m able login online with no problem.😡 This App has never work, just a pice of garbage‼️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-08-13, version 3.8.1* Always crashes, multiple issues for the cost of this junk set up, I love going to do my time and have to reload from the beginning go through several steps to get to the work order I’m working on. This app is a joke. 8/13/26. App still crashes all the time. Can’t believe you have over 4 stars. Will continue to update about how you can’t fix the crashing problem ### 1/5 — So rigid. Awful customer service *2026-07-30, version 3.8.0* Extremely rigid program. Impossible to get help unless you pay extra for dedicated support. Constantly promise the moon. Constantly under deliver. Very hard to onboard and set up. ### 1/5 — Over it! *2026-07-29, version 3.8.0* This system is severely over-engineered. The support team barely qualifies for a participation ribbon. If you want to stay productive and have timely turn around on support issues, you would be much better off using an etch-a-sketch. ### 1/5 — Worst app I’ve ever used *2026-07-29, version 3.8.0* For some reason my company chose this platform and it’s one of the worst decisions they could have made. Between the site constantly crashing and things never loading, it’s a complete mess. The search mechanism is the worst of all. I can go on for days, but just now that you’re dodging a bullet if you don’t go this route. ### 1/5 — Maint *2026-07-28, version 3.8.0* Worse system I ever had to use slow and unclear too many flaws ### 1/5 — Clocking in/out *2026-07-27, version 3.8.0* The gps is horrible. ### 1/5 — Garbage *2026-07-08, version 3.7.0* Always crashes, multiple issues for the cost of this junk set up, I love going to do my time and have to reload from the beginning go through several steps to get to the work order I’m working on. Just kidding. This app is a joke ### 1/5 — Too expensive *2026-05-12, version 3.6.81* Poor service. Tenant cloud is 10x better and 10x cheeper. ### 1/5 — App freezing *2026-05-07, version 3.6.81* App Leo’s freezing after each section when trying to do inspections very inconvenient for a busy season for property managment comenirr ### 1/5 — Fix your app *2026-05-01, version 3.6.80* App is constantly freezing or crashing ## Most praised reviews (10 highest-rated) ### 5/5 — Good stuff! *2026-08-12, version 3.8.1* This app is our favorite for our property management solutions. It’s very helpful. ### 5/5 — Review *2026-08-06, version 3.8.1* Very nice ### 5/5 — Easy to Use and Effective *2024-10-30, version 3.6.62* This property management software has been a game-changer for us. It’s incredibly easy to use and the interface is clean, making it simple to manage tenants, maintenance, and financials all in one place. Customer support is extremely responsive and helpful. Highly recommend! ### 5/5 — Best of the best!! *2024-10-30, version 3.6.62* AppFolio is the absolute best rental software! ### 5/5 — Best of the best! *2024-10-30, version 3.6.62* AppFolio is easy to use and has many features that make managing properties and communicating with tenants and owners simple. Reports are helpful and easy to interpret. AppFolio beats all the other property management software out there! ### 5/5 — AppFolio- More Than Software! *2024-10-30, version 3.6.62* I believe 100 percent that AppFolio is more than just software in my Property Management business. Marketing to new potential owners includes all of the professional functions AppFolio offers to my owners such as monthly owner statements, accounting, marketing properties, and so much more! I could not be successful without my AppFolio partners! ### 5/5 — Best software *2024-10-30, version 3.6.62* The best software for property management! Super easy to use! You can use it anywhere you are. ### 5/5 — Excellent property management software *2024-10-30, version 3.6.62* We love the convenience and constant advancement of technology provided by Appfolio ### 5/5 — Transformed My PM Business! *2024-10-30, version 3.6.62* As a company established in 1867, challenging legacy thinking has become core to our business momentum. When we evaluated our current property management software, not only did we find it struggling to keep up with the present, we also saw a lack of focus in future innovation. That’s when we decided to switch to AppFolio - a company that doesn’t just focus on the problems of today, but the solutions for tomorrow. Partnering with them has been transformative for our company, allowing us to innovate, automate and excel rate toward our goals and ambitions. The software is incredible, but it’s the people at AppFolio who make us feel this is a true partnership with our success at the heart of all they do. ### 5/5 — Previous Appfolio Skeptic *2024-10-30, version 3.6.62* When we first started using Appfolio Plus we were skeptical with the cost vs value . We’ve used it for about 5 years and would never use anything else. They are so advanced in what’s to come to support our FUTURE in this industry !!! Highly recommend ⭐️⭐️⭐️⭐️⭐️⭐️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*