# Apple Configurator — user reviews > 111 indexed App Store user reviews of Apple Configurator by Apple, rated 3.01/5 from 197 ratings. - Source: https://appshunter.io/ios/app/apple-configurator/id1588794674/reviews - App overview in markdown: https://appshunter.io/ios/app/apple-configurator/id1588794674.md - Rating breakdown: 5★ 85 · 4★ 9 · 3★ 11 · 2★ 6 · 1★ 86 ## What do users think of Apple Configurator? Overall sentiment: negative **Pros** - 💻 Easy to manage ABM - 🚀 So easy to add devices - 👍 It works **Cons** - 🐛 Crashes frequently - 🤯 Doesn't work on iPads - 🤔 Confusing and buggy - 🚫 Useless, doesn't connect - 💔 Terrible piece of software - 🤷‍♂️ Doesn't work on iOS **Commonly reported bugs** - Unable to sign in - Crashes on launch - Incompatible with iOS 16+ - Doesn't detect devices - Terms not accepted **Most requested features** - Support for iPads - Option to assign devices to MDM servers - Multiple ABM account support ## Newest reviews (15 of 111) ### 2/5 — Always takes me 10-15 min *2026-02-23, version 1.1* Never works properly. ### 3/5 — Make Apple Configurator Great Again *2026-02-02, version 1.1* An iPadOS version would be good as this device is more prevalent and available to ICT techs in schools. ### 1/5 — Shouldn’t be this hard *2026-01-20, version 1.1* Shouldn’t be this hard ### 2/5 — Application pratique mais quelques bugs *2025-12-18, version 1.1* Je l’utilise pour inscrire sur ABM des Mac ou iPhone. Application pratique et simple,cependant elle subit des plantage depuis iOS 26 ### 3/5 — Apple Configurator *2025-12-16, version 1.1* It’s ehh ### 1/5 — Useless *2025-11-20, version 1.1* Horrible app ### 1/5 — Terms and conditions not met *2025-09-23, version 1.1* A horrible app that does not recognize that I have already accepted the terms and conditions on the website. ### 2/5 — When is the next upgrade? *2025-09-10, version 1.1* The App is GREAT when it works. But, I’m finding that it’s working less and less. Two years since any upgrade for the app is pretty disappointing. Thank you ### 1/5 — Terrible piece of software *2025-09-06, version 1.1* This app literally never connects to iPads. It will connect intermittently even after I’ve signed into my admin account. It just never seems to work. When I open the configurator app to scan and connect, it doesn’t work. It is infuriating. It is a complete and total waste of time. ### 2/5 — Useless for iPhones *2025-08-27, version 1.1* But actually works for adding a Mac ### 1/5 — does nothing *2025-07-23, version 1.1* it literally does not work on ios ### 1/5 — Wow. *2025-07-13, version 1.1* I didn't wanna involve anything with a MacBook and it just FORCED ME TO. all I wanted to do was make configuration profile but I had to sign I with some controled account not mine. ### 1/5 — Fails constantly *2025-07-01, version 1.1* Complete garbage app, fails to join half of the time, FIX IT! ### 1/5 — Useless *2025-06-15, version 1.1* Don’t even have one apple school whatever account. Br ### 1/5 — Very misleading do not waste your time *2025-06-14* App didn’t work for the life of anything!… very misleading information very frustrating. app said that it would work for my devices but it didn’t work. and I couldn’t find anything about it on why?… and I did everything that it said to do but it just wasn’t possible and I tried to contact support but I got no response back… be careful not much is safe out there… unless your a professional programmer/great at hacking?… ## Most critical reviews (10 lowest-rated) ### 1/5 — login issues *2026-08-09, version 1.1* id not create in mobile ### 1/5 — Awful *2026-08-01, version 1.1* The process of adding a new device to a business account is the opposite of intuitive if you have never done it before. I failed multiple times, in the end I could t even add the phone to my account. ### 1/5 — BS App *2026-07-24, version 1.1* I have Apple Configurator app open on my phone and trying to setup another device, the other device is not even detecting my phone. And if it detects it detects my personal account. The easiest thing should be it should show code or circle and as soon as it is scanned by Configurator app it gets detected. Why so much waste of time to detect nearby devices. They spend millions of dollar but can’t fix simple issues. BS app ### 1/5 — Broken server *2026-07-16, version 1.1* Was logged in earlier in June however it logged me out and as of June 26th the server fails to login. This is similar issue to what is happening on macOS. ### 1/5 — Nie działa *2026-07-15, version 1.1* Nie działa, nie wykrywa MacBooka Air z 2019 roku przy pomocy iPhona 17 ### 1/5 — Third party accessed *2026-07-15, version 1.1* This app has been used on my device without my knowledge or consent, with the help of braille settings and access to legacy apps and apple. Watch with iOS 10 or earlier. ### 1/5 — Disgusting *2026-07-13, version 1.1* This app is disgusting shame on you apple for setting up your customers with less knowledge to be kicked around and taken advantage of when they too paid top dollar for your products that are supposed to be more secure . I’m truly appalled !! ### 1/5 — JAMF Pro *2026-05-22, version 1.1* Inconsistent and freezing constantly. Rarely does JAMF import work correctly ### 1/5 — Horrible *2026-05-21, version 1.1* This app is incredibly frustrating to use. You can’t use a personal iCloud and you can’t use your company iCloud. Seems to defeat the whole point. It feels like I’m running around in circles trying to find an iCloud account that it’s happy with. ### 1/5 — S hamefully poor, bad practices of APPLE’s *2026-05-16, version 1.1* Apple’s customers, both current and former alike, have a consistent experience where either through their arrogance and/or unacceptable, complacency or incopencies to provide us [whom we have paid a premium price for supposedly a superior product AND services to and for which they offer and have sold to us. Hopefully, and I mean this from an honest and selfish reason - to have assistance from the maker themselves [APPLE] to those of us who are NOT experts in all of THEIR products, but incorporating their AI services or by hiring [for which the constantly brag of their company’s profits, yet ALWAYS seem to pocket those profit literally paid by the very customer-based community and individuals], training AND customer support staff to honestly do what true leaders and wise business’ executives of legacy businesses have done so since our current human history recorded when one ancient or otherwise modern day person sold a trinque or beast of burden to another! Truly shameful AND reprehensible ‼️ Horrible & shamefully poor, bad practices of APPLE’s regarding their lazy philosophy towards their paying customer community and individual! ## Most praised reviews (10 highest-rated) ### 5/5 — Works as intended *2026-07-10, version 1.1* Works great with ABM and Microsoft Intune ### 5/5 — Very Simple *2026-04-12, version 1.1* I just opened it up after installing it and it worked. Launch is great! Make sure to try it. ### 5/5 — Apple Configurator Utilities Review *2026-02-22, version 1.1* Normal Review. Sign In with my account using my password. Automatically Signs me into its feature. Fix errors and continue without it. Succesfully get me into online connection. ### 5/5 — it help kidnappers *2026-01-07, version 1.1* Using credentials previously installed in a golden triangle uni, they can exploit them to fully MDM the device. be careful with old versions of eduroam, kcl remote desktop and citrix ### 5/5 — SECURITY RISK *2025-07-03, version 1.1* Don’t install ### 5/5 — Way easier than using a MacBook for manual enrollment into ASM *2025-05-31, version 1.1* We had an ordering issue and some iPads were not added into ASM. This app made is much easier than using a MacBook with Apple Configurator. The important thing to know with iPad OS is you have to do a fresh reset and stop at the wifi setup step, before you connect to wifi, and then it’ll work. ### 5/5 — It works *2025-04-30, version 1.1* Despite all the negative reviews. It’s been flawless for me. ### 5/5 — Awesome *2025-04-20, version 1.1* Thanks ### 5/5 — Got *2025-04-16, version 1.1* Great ### 5/5 — So easy to manage ABM *2025-02-07, version 1.1* My company ordered an iPad for testing and shared our ABM details with supplier, they didn’t add and ignored all messages. I’ve used the Mac version of this app and it’s a bit of a faf, but this is so easy. 4 steps and the device is in my ABM assigned to the correct MDM ready for building. It’s nice when something works so easily, thank you so much! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*