# Applebee’s — user reviews > 446 indexed App Store user reviews of Applebee’s by Applebee's, rated 4.90/5 from 242,476 ratings. - Source: https://appshunter.io/ios/app/applebees/id1036172835/reviews - App overview in markdown: https://appshunter.io/ios/app/applebees/id1036172835.md - Rating breakdown: 5★ 221,843 · 4★ 13,385 · 3★ 3,651 · 2★ 1,010 · 1★ 2,587 ## What do users think of Applebee’s? Overall sentiment: neutral **Pros** - 🚀 Easy to order - 👍 User-friendly app - 🚀 Convenient curbside pickup - 👍 Customizable orders - 🚀 Fast service - 👍 Friendly staff **Cons** - 🐛 Buggy app - 🔍 Lack of customization options - 🔍 Inconsistent online ordering experience - 🐛 App crashes and glitches - 🔍 Unable to use gift cards - 🔍 Difficult to contact support **Commonly reported bugs** - App crashes when entering payment information - Unable to save credit card details - Order history not properly tracked - Inconsistent behavior when selecting pickup time - Incorrect order details displayed **Most requested features** - Add option to request special instructions - Integrate with mobile payment options (e.g., Apple Pay) - Improve order tracking and confirmation - Allow customization of menu items - Provide more transparency on store hours and online ordering availability ## Newest reviews (13 of 446) ### 3/5 — Tried the App *2026-08-25, version 4.42.0* After going in to the store the other day and enjoying the meal. We decided to do some carry out. It said if you get the app then you can get a free appetizer. The worst news was the won ton Tacos that we wanted were not on the menu for online. Then the free app is not available on this order, but we can use it on our next order within 30 days. Good Lord it was difficult and no explanation besides some stores won’t have everything on the menu. But this place has those on the menu, just not for carry out? ### 3/5 — Cards Declined *2026-08-21, version 4.42.0* I have been trying for months to pay on the app, every time it says my card is declined, and I have tried multiple cards from both my husband and I. I have double checked my phone number, address, card info, and nothing works. I always have to go inside to pay. ### 4/5 — Applebee’s carryout *2026-08-16, version 4.42.0* Very happy with the food, only problem was the app and it didn’t allow me to schedule the time. ### 3/5 — App terrible *2026-08-01, version 4.41.0* You can’t find mayo or ketchup or things like that even though it say to add condiments ### 3/5 — Add info again *2026-07-31, version 4.41.0* It’s a pain to add all your information in app for every pick up order. It should save default info ### 4/5 — Extra Fees *2026-07-27, version 4.41.0* Delivery, convenience fees on top of third party delivery fees are really excessive. ### 4/5 — No happy hour *2026-07-26, version 4.41.0* No happy hour and half priced appetizers. Sad. ### 3/5 — Frustrating *2026-07-25, version 4.41.0* Took three attempts to go through with the order. I had to keep changing the order time. They charge a large fee for delivery! I was trying to go through the Applebees app versus Grubhub but not sure I saved any money. ### 3/5 — Easy to order, minor payment difficulties *2026-07-24, version 4.41.0* I paid for the order with the same card as my Apple Pay, but app rejected my Apple Pay for unknown reasons. ### 3/5 — Offers. *2026-07-24, version 4.41.0* There needs to be more offers and coupons. ### 4/5 — Fun *2026-07-22, version 4.41.0* Like the other two food ### 3/5 — Selecting your car color is not accepting your submission *2026-07-22, version 4.41.0* You can’t do car side to go. ### 2/5 — Not working well *2026-07-20, version 4.41.0* Apple Pay wouldn't work, then after entering all the information in the required Fields before check out that I think the app should have remembered, I manually entered on credit card information and then got an error that the delivery time was no longer valid because it takes so long to process through the card stuff. Started over and delivery time was two minutes later. Would be super handy if the app just updated the time instead of making you start over. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disaster *2026-08-21, version 4.42.0* Dont use the APP ### 1/5 — To expensive *2026-08-16, version 4.42.0* To expensive charging 13 dollars on top of my regular price so basically I’m paying full price on all items ### 1/5 — Bad payment *2026-08-13, version 4.42.0* Won’t take my Apple Pay card ### 1/5 — Payment Screen *2026-08-11, version 4.42.0* It only lets you use a gift card or apple pay, but does not allow you to put in your card info through the app. Not user friendly at all. ### 1/5 — App is awful *2026-08-08, version 4.42.0* App almost never allows for payment clearance, and car side never works (always says to input vehicle information even when it has already been completed). This app is terrible. ### 1/5 — Too many advertisements! *2026-08-06, version 4.41.0* Minus a star for each bit of nonsense I just had to wade through. 1: I should not have to decline THREE offers to see when the take-out will be ready. No. That is a dark pattern to try to get me to hit an "accept" button by accident and you should be ashamed of yourselves. 2: I should be able to save my favorite locations without giving up all my information to anyone but Apple. 3: I should be able to browse menus without starting an order. 4: I should be able to see the ingredients _in the app,_ not just by going to the website. If you want me to go to your website, why do you even have a blighted app?! I have things I don't want to eat and I want to know if you've put them in something and I do NOT want to have to open Safari and risk losing the order because I took too long looking for the ingredients list. And finally, 5: You're on the Apple App Store; make your app accept Apple Pay without a weird blank screen first. ### 1/5 — Useless App *2026-08-01, version 4.41.0* Ordered my car side to go online. Message pops up that I need to use the app to check in for my car side to go. There are no options on the app for my to check in for a car side to go order I’ve placed online. You can’t check in on the website either. I downloaded this app for nothing. I’ll be calling the store instead. Useless technology ### 1/5 — App and online sucks *2026-07-31, version 4.41.0* I tried over and over to pay with my debit card and cc and would not take payment. I finally thought maybe if I sd save card it would go through and it did. I don’t like doing that bcuz I’ve had too many frauds ### 1/5 — Liars :-) *2026-07-18, version 4.41.0* Lied about getting a free appetizer coupon ### 1/5 — Fix your app *2026-07-16, version 4.41.0* I reset my password after the app wouldn’t recognize my saved login & password. It kept saying ‘not found’ like 5x. Ordering should be quick & seamless. There’s a disconnect where you’re ordering & it tries to bring you over to ‘combine’ or share info with your online info. NOT WORKING!! ## Most praised reviews (10 highest-rated) ### 5/5 — Swiss Cheese Burgers my Favorite *2026-08-21, version 4.42.0* Excellent service and food ### 5/5 — App order *2026-08-12, version 4.42.0* Easy to use and so convenient ### 5/5 — 8-6-26 *2026-08-06, version 4.41.0* Easy to order & pay. Always on time to pickup & delicious to eat. ### 5/5 — The app is smooth *2026-07-31, version 4.41.0* I enjoyed ordering the food and it was easy to navigate to each item. ### 5/5 — Awesome Place *2026-07-29, version 4.41.0* I love Applebee’s!! ### 5/5 — Great *2026-07-23, version 4.41.0* east to use ### 5/5 — amazing *2026-07-12, version 4.41.0* love the broccoli ### 5/5 — Late *2026-07-05, version 4.41.0* Food is always good but always ready later than promised for to go orders ### 5/5 — Tanner brooks *2026-07-02, version 4.41.0* Love your food ### 5/5 — Fee’s *2026-07-01, version 4.41.0* Had to get back out in 100 degree weather to go pick it up. When I selected delivery there were nearly $14 in fees, before tip. The 2 for $25 was going to end up costing us $50 smh! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*