# Appointment Trader — user reviews > 128 indexed App Store user reviews of Appointment Trader by Phoenix Labs, LLC, rated 4.33/5 from 754 ratings. - Source: https://appshunter.io/ios/app/appointment-trader/id1569651393/reviews - App overview in markdown: https://appshunter.io/ios/app/appointment-trader/id1569651393.md - Rating breakdown: 5★ 556 · 4★ 31 · 3★ 11 · 2★ 11 · 1★ 98 ## What do users think of Appointment Trader? Overall sentiment: mixed **Pros** - 🚀 Easy to use - ⭐ Great platform - 🔥 Reliable - 💰 Convenient for last-minute reservations - 🎉 Fun experience **Cons** - 🐛 Buggy app - 🤖 Concerns about bots/scalping reservations - 💸 Expensive fees - 🤔 Confusing/outdated interface - 🔍 Lack of customer support **Commonly reported bugs** - Reservations get cancelled without explanation - Refunds and payouts are delayed or denied - Inability to change reservation details - Technical issues with the app and website **Most requested features** - Improve user interface and navigation - Enhance customer support and communication - Implement better fraud/scam prevention measures - Allow reservation deposits to be used towards bill - Provide more transparency on reservation availability and status ## Newest reviews (11 of 128) ### 5/5 — Great ! *2025-02-14, version 1.1* I am happy my sister and I can celebrate her birthday in a beautiful place ### 5/5 — Great *2025-02-08, version 1.1* Have been using this platform for over a year. Good platform ### 5/5 — So far so good *2025-01-22* I’ve been skeptical but each transaction has gone smoothly and appointments have been real and I’ve been able to keep them. So despite my skepticism, it’s working really well so far. ### 5/5 — Review *2025-01-17, version 1.1* Great experience so far! ### 5/5 — Jz *2025-01-11, version 1.1* This appointment trader is one of the best apps i have as it always comes through last minute ### 5/5 — Quick & Easy *2025-01-04, version 1.1* Was able to get what I needed last minute ### 5/5 — Reservations Made Easy *2024-12-31, version 1.1* Very simple straightforward way to get a reservation at places that you normally wouldn’t be able to get a table. ### 5/5 — Convenient *2024-12-31* This app can bridge you to many must try places in your city, don’t be afraid to book something a month ahead if it’s cost efficient. & if you have money to blow sure buy the resy everyone wants to have tonight. Get creative with your selections and it’ll usually end your night with a smile. ### 4/5 — Great *2024-12-21, version 1.1* The app user experience could be a little better but It’s great! ### 5/5 — Awesome! *2024-12-16, version 1.1* Great way to buy and sell reservations ### 5/5 — Good app *2024-12-08, version 1.1* This sis a great app sometimes you have to be stern with customer service but they always end up helping ## Most critical reviews (10 lowest-rated) ### 1/5 — Charge a fee get paid upfront and get you nothing *2026-03-15, version 1.1* Yes, the app is a waste time a charge upfront charge fee and they do nothing total waste of time they do give you your money back many times you can’t cancel until it’s too close to the reservation time and you don’t know if you have reservation reservations or not and you don’t want to make reservation reservations because you don’t want to be charged ### 1/5 — Has become a scam *2026-01-09, version 1.1* Before it became illegal in most major cities it worked well. Now it seems like it is just 2-3 “concierges” that handle everything. My last reservation was a scam…and I still haven’t received the listing fee. Care less about that than the fact that it ruined an entire planned night because the reservation wasn’t real. Support seemed very uninterested in dealing with the scammer. ### 1/5 — Scam *2025-11-29, version 1.1* This app is a scam, doesn’t work, charges you to deposit money, and to get a refund as well. Single worst app on this store. Can’t wait for the class action lawsuit against this. ### 1/5 — They side on scammers *2025-08-04, version 1.1* Used this app a few times successfully in the past. Got a reservation that wasn’t real and then they never refunded even though I contacted seller and support multiple times. Got scammed pretty much. This app is not 100% guaranteed ### 1/5 — Garbage app *2025-03-27, version 1.1* Truly a worthless app from a worthless development team ### 1/5 — Clunky and slow *2025-03-09, version 1.1* App is extremely clunky and slow. Crazy there’s still apps like this in 2025. ### 1/5 — Fees upon fees upon fees *2025-01-07, version 1.1* Fees to bid, fees to withdrawal, extremely low withdrawal limits, terrible UI. ### 1/5 — Worst app I’ve ever seen *2024-12-19, version 1.1* Quite possibly the worst app I have ever seen. Totally unusable, complicated and full of bugs. Also, reservations are often fake. ### 1/5 — No customer Service agent available *2024-12-06, version 1.1* No help available on account tried to reach customer support several ways no help no response inactive support. I would like to close my account and delete my data ### 1/5 — Worst Customer Service *2024-10-05, version 1.1* This app cheats you out of money. I bought a reservation. I then bought the name change service where they will change the resy to your name. They charged me and never did it causing me an embarrassment. I asked for a refund and they denied it! Effectively they take your money and don’t deliver. ## Most praised reviews (10 highest-rated) ### 5/5 — EarlyMoney34 *2026-04-17, version 1.1* Wow… Where do I even start. Amazing….😇😇😇 ### 5/5 — Solid *2026-04-07, version 1.1* Good app ### 5/5 — A reliable platform *2026-02-10, version 1.1* I have come to rely and trust Appointment Trader to help acquire reservations for myself and clients. Grateful for the service. ### 5/5 — Fantastic App *2026-02-06, version 1.1* This is where supply and demand make more sense. Where I live, supply is so limited with demand skyrocketing, so having an awesome app that is a reliable source for reservations is amazing ### 5/5 — love this app *2025-12-19, version 1.1* legit changed my life with reservations ### 5/5 — Useful service *2025-10-13, version 1.1* Never had an issue- love this service ### 5/5 — Great *2025-10-09, version 1.1* Good app and trustworthy I have been using it for years once you get used to the ui it can be clunky at times but it’s solid and worldwide ### 5/5 — Great! *2025-10-02, version 1.1* Great service! ### 5/5 — It works *2025-03-11, version 1.1* Long story short I needed to get reservations at a place that was impossible to eat at with a short notice. Appointment trader saw the problem for me. It’s definitely not cheap but it gets job done. ### 5/5 — Eat where they don’t *2025-02-21, version 1.1* Go where they can’t --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*