# appWash by Miele — simply. washing. > Digital booking and payment for shared laundry room appliances. (iPhone/iPad app by Miele Operations and Payment Solutions GmbH.) - Source: https://appshunter.io/ios/app/appwash-by-miele/id1480679514 (this page in markdown: same URL + `.md`) - Developer: [Miele Operations and Payment Solutions GmbH](https://appshunter.io/developer/1480679513) - Category: Lifestyle - Price: Free - Rating: 4.40/5 from 313 App Store ratings · 97 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 23 MB - Languages: American English, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 9 more - Released: 2019-10-11 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/appwash-by-miele/id1480679514/reviews.md ## What is appWash by Miele? Book and pay for washing machines online with just a few clicks. appWash digitizes your laundry room! Our focus: simply. washing. simply. appWash simplifies as much as possible the necessary, yet often annoying activity of washing. On your smartphone you can use appWash anytime, anywhere. Washing becomes modern and digital. And all of this without overloading the app. No unnecessary features and additional functions, because in the end it's all about washing - no more, no less. washing. What appWash does? Just what you need to wash and dry: 1 | Viewing and booking available washing machines and dryers - No more having to visit the laundry room in the basement several times and unnecessary waiting because all machines are occupied. 2 | Cashless payment with credit card, PayPal etc. - No more searching for small change or buying laundry coins. And that without additional costs. 3 | Get notified when your laundry is ready - Don't spend more time in the laundry room than necessary, you have better things to do. How to use appWash. appWash is a service for shared laundry rooms where you pay per wash. If the operator of your laundry room, e.g. your landlord, has decided to use appWash, he will inform you. Then simply download the app, register and start. Of course you can also recommend us! Show your landlord or the operator of a laundry room our website. On the website you will find a product brochure under "appWash operator". You can contact us at info@appwash.com or simply visit your nearest Miele partner. And if everything works out and appWash is installed in your laundry room, you will receive your first appWash prepaid balance of 50€ from us! About us - Powered by Miele. From a traditional equipment manufacturer to a modern partner for system solutions: In its innovation laboratory, Miele picks up on digital trends in order to facilitate its customers' work processes and expand its own range of products. With appWash, the result is a digital service of the future that develops and sells state-of-the-art technology for laundry rooms all over the world. Together with Miele Professional products, we offer innovation and quality from a single source. ## Key features - Book washing machines and dryers online - Cashless payment (credit card, PayPal) - Notifications when laundry is ready - View available machines - Digital laundry room management ## What do users think of appWash by Miele? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Transparent transaction history - 💡 Convenient app-based system - 🚀 Fast and responsive - 👍 Good customer support **Cons** - 🐛 Machines often malfunction - 💰 Expensive minimum top-up - ⏱️ Inaccurate timer and cycle times - 🤔 Confusing app design changes - 🐛 Frequent app and server issues **Commonly reported bugs** - App login/registration not working - Machines not connecting to app properly - Refund process is unreliable - Dryers frequently stop early **Most requested features** - Allow pay-per-wash option - Provide machine manuals in-app - Add ability to contact previous user - Display remaining time instead of elapsed ## Recent user reviews (10 of 97) All indexed reviews: https://appshunter.io/ios/app/appwash-by-miele/id1480679514/reviews.md ### 1/5 — Broken App *2026-08-03* App is broken and there is no possibility of contacting real customer support. There is a ‘chat’ option but Every time it is the same automated message. ### 5/5 — Pratique et réactif *2026-07-20* Après plusieurs années d’utilisation, je trouve que lappli fonctionne bien , les machines réagissent rapidement et surtout en cas de soucis technique le SAV est très réactif et ça c’est top! Au début il y avait des décalages et des bugs mais ça fait plaisir de voir qu’ils ont été corrigés au fur et à mesure **Developer response:** Hello, thank you very much for your feedback. We are happy that you like the app so much. Best regards, Team appWash! ### 1/5 — Took money without drying clothes *2026-07-18* I used appwash for the first time today, and the dryer didn’t fully dry my clothes. Everything was still damp and there was water in the dryer. So I put it back in the dryer to run it through again, but after I paid for a second dry, the dryer stopped because “my clothing was too dry”. So I tried in another dryer, which also refused to dry my wet clothing. So I took my clothes out and gave up. The app took my money and when I contacted support for a refund they said I can only get a refund if I put my clothes in another dryer right afterwards. But I already did that and they both refused to keep drying my wet clothing. 6 hours later they finally refunded me, but I still ended up paying for the initial dry that didn’t work. Also, the app is clunky and slow. Every time I do anything on the app it takes time to load. I dislike having to bring my phone with me when I do laundry. Frankly, I don’t know why app controlled laundry has to exist at all. 1 star because I can’t give 0. **Developer response:** Hi, we can understand that you want your money back as soon as possible if a wash cycle doesn't work. However, you should also understand that we first want to understand what exactly happened before we unjustifiably "give money away". If the reason is justified, you will of course always get your money back. Best regards, Team appWash! ### 1/5 — Se quedaron con el dinero de un servicio que nunca se activó *2026-07-13, version 5.2.1* Intenté usar varias secadoras y una de ellas no se activó porque decía que decía prepagarla, cuando ya lo había hecho y no me devolvieron mi dinero. ### 5/5 — AppWash in Rome! *2026-06-13* Used this app at Dotcampus Roma City. It works much like parking apps in the U.S. Each washer and dryer has its own ID, making it easy to select and pay for the machine you want to use. The cost was EUR 3.50 for a wash cycle and EUR 2.00 for drying. The app accepts several payment methods, including Apple Pay. If you have a remaining balance after use, you can request a refund and the money is returned to your original payment method. PS: if you experience a problem with the machines and there is no local support at the hotel you are doomed. **Developer response:** Hello, thank you very much for your feedback. We are happy that you like the app so much. If you have an issue, you can always contact us directly via the app or per Email to support@appwash.com. Best regards, Team appWash! ### 2/5 — Horrible experience *2026-05-03* First off, I need to download an app to the washing machine in a dryer? This is ridiculous… Second whenever the machine has an error you forfeit all your money. Support is useless and non-responsive. Horrible experience and never want to use this ever again. **Developer response:** Hello, sometimes the network connection in the laundry room is temporarily so bad that the machines do not start. This is not the fault of the app. If you have already paid before and don't get any service in return, contact our support using the built-in chat function, describe the situation and get your money back. Best regards, Team appWash! ### 1/5 — nothing works… *2026-02-07, version 5.1.1* the machines never work properly, especially the dryers. no matter the amount of clothes, they always come out rather damp, borderline wet. it always finishes earlier than stated on the machine, especially when you start the second cycle of drying which should be “free” when you claim the first machine was not working well. but if it lasts 20 minutes less than it is supposed to (out of 35 minutes by the way) is it really free? i always end up having to dry my clothes in my room! the washing machines just stop working sometimes in the middle of the wash and you don’t get notified for it, so you only notice when it tells you the cycle is done. i also remember first time i used it, the machine would not start, it was hard to get my money back because assistance took so long to reply and I ended up wasting detergent and softener as well. and that was not the only instance that happened! also, some of them are more often out of service than working! i really cannot wait to not have to use these machines anymore. ### 1/5 — 1 washing = 4 dryers *2025-12-23, version 5.1.1* High prices, extremely low quality ### 1/5 — dryer doesn’t work! *2025-10-21, version 5.1.1* very overpriced and the dryers don’t work! i put my bedding in the dryer twice and it is still damp. ### 5/5 — Easy to use, easy to get balance back! *2025-09-18, version 5.1.1* I don’t understand all the negative reviews about how you can’t get your money back. Yes the initial top up amount is high I guess, at around £20, but you can get any remaining balance back easily with two taps in the app. I used this in a hotel in Copenhagen and it was really easy. Add money to the app, select your machine in the app, select your program on the machine and then press start. It couldn’t be easier! You even get an email to say when you’re washing is ready. ## Frequently asked questions about appWash by Miele ### What does appWash by Miele do? appWash digitizes shared laundry rooms, allowing users to book and pay for washing machines and dryers online via their smartphone. It aims to simplify the washing process by providing essential digital features without unnecessary complexity. ### What are the key features of appWash? Key features include viewing and booking available washing machines and dryers, cashless payment options like credit card and PayPal without extra costs, and receiving notifications when your laundry is ready. This eliminates the need for physical laundry coins and reduces waiting times. ### How much does appWash cost? The app itself is free to download and use. Users pay for the washing and drying services through the app, with payment options including credit card and PayPal. There are no additional costs for using these payment methods within the app. ### Who is appWash by Miele for? This app is designed for residents of shared laundry rooms, such as those in apartment buildings or communal living spaces, where the landlord or operator has implemented the appWash system. ### How do I get appWash in my laundry room? If your laundry room operator doesn't currently use appWash, you can recommend it by showing them the app's website and product brochure. You can also contact appWash directly via email at info@appwash.com or visit a Miele partner. If appWash is installed, you may receive a €50 prepaid balance as a welcome offer. ## Version history (last 5 releases) ### 5.2.1 — 2026-05-05 appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback! ### 5.2 — 2026-03-13 appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback! ### 5.1.1 — 2025-09-11 appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback! ### 5.1.0 — 2025-08-26 appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback! ### 5.0.4 — 2025-04-28 appWash has a brand-new look! Here’s what’s new: - Modern, refreshed design: We’ve completely revamped the interface to make it cleaner, sleeker, and more user-friendly. - Improved navigation: Whether you’re finding a laundry room, reserving a machine, or managing payments – it’s now faster and easier. - Bug fixes & optimizations: We’ve squashed some minor bugs and improved performance to keep things running smoothly. We’d love to hear your feedback! ## Apps similar to appWash by Miele | App | Rating | Price | Category | | --- | --- | --- | --- | | [WeWash](https://appshunter.io/ios/app/wewash/id1128795787) | 3.9 (299) | Free | Lifestyle | | [Miele Scout](https://appshunter.io/ios/app/miele-scout/id1347269040) | 2.1 (36) | Free | Lifestyle | | [Miele app – Smart Home](https://appshunter.io/ios/app/miele-app-smart-home/id930406907) | 4.1 (3,419) | Free | Lifestyle | | [Helpling - Book Home Services](https://appshunter.io/ios/app/helpling-book-home-services/id1460802531) | 4.4 (50) | Free | Lifestyle | | [2zero Climathon](https://appshunter.io/ios/app/2zero-climathon/id1458584431) | 5.0 (1) | Free | Lifestyle | | [BWT Best Water App](https://appshunter.io/ios/app/bwt-best-water-app/id6449092241) | 5.0 (7) | Free | Lifestyle | ## More apps by Miele Operations and Payment Solutions GmbH - [Miele Laundry Room Installer](https://appshunter.io/ios/app/miele-laundry-room-installer/id1516764605) - [NEW - appWash by Miele](https://appshunter.io/ios/app/new-appwash-by-miele/id6741682784) All apps by Miele Operations and Payment Solutions GmbH: https://appshunter.io/developer/1480679513 ## Related topics [appwash](https://appshunter.io/ios/topics/appwash) · [appwash by miele](https://appshunter.io/ios/topics/appwash-by-miele) · [miele dishwasher](https://appshunter.io/ios/topics/miele-dishwasher) · [my miele](https://appshunter.io/ios/topics/my-miele) · [miele washing machine](https://appshunter.io/ios/topics/miele-washing-machine) · [miele laundry room installer](https://appshunter.io/ios/topics/miele-laundry-room-installer) · [miele](https://appshunter.io/ios/topics/miele) · [miele at home](https://appshunter.io/ios/topics/miele-at-home) · [wash](https://appshunter.io/ios/topics/wash) · [ge washing machine](https://appshunter.io/ios/topics/ge-washing-machine) · [meissen keramik genera](https://appshunter.io/ios/topics/meissen-keramik-genera) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*