# APRIL International Easy Claim — Your healthcare reimbursements

> App for international healthcare expense reimbursement claims. (iPhone/iPad app by APRIL International Care.)

- Source: https://appshunter.io/ios/app/april-international-easy-claim/id1065808235 (this page in markdown: same URL + `.md`)
- Developer: [APRIL International Care](https://appshunter.io/developer/649795836)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 290 App Store ratings · 36 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 137 MB
- Languages: American English
- Released: 2016-01-04
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/april-international-easy-claim/id1065808235/reviews.md

## What is APRIL International Easy Claim?

Wherever you are in the world, APRIL International Easy Claim app allows you to easily send your claim for reimbursement of healthcare expenses.
All you need is your login information and your supporting documents/invoices.

## Key features

- Submit healthcare expense claims
- Global accessibility
- Secure login
- Document and invoice upload

## What do users think of APRIL International Easy Claim?

Overall sentiment: negative

**Pros**

- 👍 Easy to use for claims
- 🚀 Efficient reimbursement process
- 👍 User-friendly interface
- 👍 Good service on service line
- 👍 Efficient and user-friendly
- 👍 Super effective and fast reimbursement
- 👍 Easy to process doctor's visits
- ⭐ Great app, painless claim submission
- 👍 Amazing easy to use app
- 👍 Making claiming easy
- 👍 Insurance claim dreams come true
- 👍 Easy to use
- 👍 Excellent service
- 👍 Practical app

**Cons**

- 🐛 App crashes frequently
- 🐛 App freezes
- 🐛 App not working
- 🐛 Login issues
- 🐛 App is buggy
- 🐛 Useless app
- 🐛 Terrible app
- 🐛 Inconsistent functionality
- 🐛 Difficult to look at past claims
- 🐛 Customer support unhelpful
- 🐛 Long response times from support
- 🐛 Insurance not recognized by doctors
- 🐛 Loss of money due to currency exchange
- 🐛 Claims systematically denied
- 🐛 Emails and calls about claims not handled
- 🐛 App does not work on iPad
- 🐛 Login credentials not accepted
- 🐛 Password reset issues
- 🐛 Hours spent on support calls
- 🐛 Renewal without consent
- 🐛 Excessive documentation demanded
- 🐛 Threat of legal action for non-payment
- 🐛 App not working on Android or Apple
- 🐛 App never worked
- 🐛 Ghosted by customer service
- 🐛 Links do not work well
- 🐛 No explanation for missing documents
- 🐛 Error 500 on details link
- 🐛 Glitchy, crashing constantly
- 🐛 No function to upload multiple images
- 🐛 Error message on claim submission
- 🐛 Submission not accepted with no reason
- 🐛 Effort disappears after errors
- 🐛 Buggy on iOS
- 🐛 Cannot open mail client
- 🐛 Cannot connect to teleconference
- 🐛 Inutilisable
- 🐛 Terribly conceived
- 🐛 No instructions given
- 🐛 Originals still need to be sent
- 🐛 Claim not processed until originals received
- 🐛 Unhappy with app functionality
- 🐛 They don't want to reimburse you
- 🐛 Constant re-submission of claims
- 🐛 Session timed out, lost claim
- 🐛 Fraudulent & Incompetent
- 🐛 App will not find any doctor
- 🐛 Link dysfunction for password reset
- 🐛 Folders doubled, history full of old claims
- 🐛 App tends to bug with too many documents

**Commonly reported bugs**

- App crashes a lot
- App freezes
- App not working
- Cannot login
- App is buggy
- Useless app
- Terrible app
- Inconsistent functionality
- Difficult to look at past claims
- App does not work on iPad
- Login credentials not accepted
- Password reset issues
- App not working on Android or Apple
- App never worked
- Links do not work well
- Error 500 on details link
- Glitchy, crashing constantly
- No function to upload multiple images
- Error message on claim submission
- Submission not accepted with no reason
- Buggy on iOS
- Cannot open mail client
- Cannot connect to teleconference
- Inutilisable
- Session timed out, lost claim
- App will not find any doctor
- Forgot your password link does not work
- Folders doubled, claims history full of old claims
- App tends to bug if too many documents are attached

**Most requested features**

- Allow PDF uploads
- Auto-save drafts when session times out
- Improve claim history organization
- Allow other document types besides JPGs to be uploaded
- Save drafts automatically
- Allow joining more documents to a single request

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/april-international-easy-claim/id1065808235/reviews.md

### 1/5 — Still no access useless

*2026-04-29, version 5.3.16*

Waste of time

### 1/5 — Escroquerie

*2025-07-31*

En plus d’être des escrocs, votre application ne fonctionne pas et buggy en permanence! Vraiment des bons à rien

### 1/5 — Scam.

*2025-07-13, version 5.3.6*

APRIL International renewed my health insurance contract without my consent after the previous one expired. I cancelled immediately on the same day the new contract supposedly began, so it should never have been processed. Despite this, I spent weeks going back and forth with APRIL, who repeatedly demanded excessive documentation to prove that I had returned to my country of nationality and am no longer eligible under their policy.

After all this, they suddenly demanded payment for the first three months of this new, unsigned contract, citing their internal policy and even threatened legal action if I didn’t pay. This is unacceptable and goes against French law. Under Article L.112-9 of the French Insurance Code, I have the legal right to cancel within 14 days of the contract start date, regardless of their internal procedures.

I gathered all relevant evidence and informed them of their legal obligations and since then, they’ve gone completely silent.

This experience was stressful, time-consuming, and dishonest. Stay far away from this company.

### 1/5 — Still no access useless

*2025-06-09, version 5.3.4*

Waste of time

### 1/5 — Useless

*2025-03-04, version 5.2.5*

Despite saying it works on iPad…it doesn’t. It only opens to a graphic screen with no text. Tried uninstalling and reinstalling  - no luck.
On the iPhone it at least takes you to login screen but doesn’t accept login credentials. Try to reset password and it either just gives ‘session expired’ message or says it’s worked but you never receive a reset email.

Hours spent calling support to try to get resolved but so far no progress.
Probably the worst app I’ve tried to use.

### 1/5 — Mme C

*2024-12-12, version 5.2.4*

Cannot open it just freezes

### 1/5 — Awful app for an awful insurance

*2024-07-24*

I have been using this app for the last two years and it’s been a nightmare. First of all, this insurance is never recognized by doctors in the US but the insurance doesn’t even confirm that we are insured. This means that we have to pay almost everything out of pocket and then be reimbursed on the app. We tend to lose money because of the currency exchange. Lastly it’s hard to look at the past claims. Customer support is both unhelpful and take a crazy long time to respond. I can’t express how much I dislike this company.

### 1/5 — Almost pointless

*2023-10-03, version 4.0.4*

The only use of this app is to store your policy number and the contact phone number. Nothing works on it. The previous claims hasn’t been upside since 2021, if you ask for further details it opens a web page with a 500 error. Tried using it to submit a claim and April never got it so I had to email it again, which caused a delay. I’ve tried reloading it but there is no improvement.

### 3/5 — Moderé

*2023-01-24*

Application utile et fonctionnelle mais qui peut présenter quelques failles 
* remboursements: chargement de documents autres que des photos de la photothèque
* impossible d aboutir la démarche digitale d entente préalable. Une erreur apparait in fine.

### 1/5 — Can’t login

*2022-11-08*

Not working, can’t login, even though i’m using right username & password. 
I can login on google but not on the app.

## Frequently asked questions about APRIL International Easy Claim

### What does APRIL International Easy Claim do?

This app allows users to easily submit claims for reimbursement of healthcare expenses, regardless of their global location. It streamlines the process of getting your medical costs covered.

### How do I submit a claim?

To submit a claim, you will need your login information to access the app. Once logged in, you can upload your supporting documents and invoices directly through the application.

### Is there a cost to use this app?

Based on the provided information, the app is free to use. There are no mentioned costs associated with downloading or utilizing its core features for submitting claims.

### Who is this app for?

This app is designed for individuals who have international health insurance and need a convenient way to manage and submit their healthcare expense reimbursements.

## Version history (last 5 releases)

### 5.3.23 — 2026-08-10

A new version of your Easy Claim app is available. Activate the updates to discover the new features.

### 5.3.22 — 2026-07-23

A new version of your Easy Claim app is available. Activate the updates to discover the new features.

### 5.3.21 — 2026-07-20

A new version of your Easy Claim app is available. Activate the updates to discover the new features.

### 5.3.20 — 2026-06-15

A new version of your Easy Claim app is available. Activate the updates to discover the new features.

### 5.3.19 — 2026-06-01

A new version of your Easy Claim app is available. Activate the updates to discover the new features.

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[april](https://appshunter.io/ios/topics/april) · [cbhs international](https://appshunter.io/ios/topics/cbhs-international) · [aprilia](https://appshunter.io/ios/topics/aprilia)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*