# Aptivated — user reviews > 80 indexed App Store user reviews of Aptivated by Yardi Systems, Inc., rated 3.64/5 from 468 ratings. - Source: https://appshunter.io/ios/app/aptivated/id6636466412/reviews - App overview in markdown: https://appshunter.io/ios/app/aptivated/id6636466412.md - Rating breakdown: 5★ 139 · 4★ 24 · 3★ 22 · 2★ 29 · 1★ 72 ## What do users think of Aptivated? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 👍 Convenient for submitting maintenance requests - 👍 User-friendly interface **Cons** - 🐛 Buggy and crashes frequently - 🔧 Limited options and functionality - ⚠️ Maintenance requests not addressed by management - 🔍 Difficult to track request status - 🤔 Confusing priority and location options **Commonly reported bugs** - Frequent log-out issues - Drop-down menus not working properly - App freezing and unresponsive - Compatibility issues with older devices **Most requested features** - Add emergency/high priority option for maintenance requests - Improve request tracking and status updates - Expand location and issue type options - Allow deleting/modifying existing requests - Enhance overall app stability and performance ## Newest reviews (17 of 80) ### 2/5 — AC repair *2026-07-10, version 26.4.0* The maintenance did not fix the problem ### 2/5 — Bad design *2026-06-10, version 26.4.0* Connects to the internet but poor UI. ### 3/5 — Priority *2026-05-24, version 26.4.0* Only gives routine as an option. ### 2/5 — Meh *2026-05-21, version 26.4.0* You have to sign in every single time you use the app which is super annoying ### 4/5 — No need to raise a request via email or in-person *2026-03-25, version 25.8.0* Good app, easy and UI friendly ### 2/5 — Never stays logged in… *2026-02-19, version 25.8.0* No matter how many times I toggle “keep me logged in” it never does. Constantly having to use the OTP which is SO annoying. ### 2/5 — Log in hassle *2025-11-20, version 25.8.0* Why does this app log you out all the time? Need to relogin every day via OTP, added unnecessary hassle ### 3/5 — Poorly designed *2025-11-14, version 25.8.0* Maintenance request portal appears to be designed lazily. It doesn’t have all options. Eg. Priority is only set to Routine, and category only set to General. There’s no way to delete a request after submitting it. There are redundant options like Main Bath and Master Bath. ### 1/5 — I requested so many maintenance. They never showed off. *2025-11-09, version 25.8.0* Bad ### 1/5 — Not user friendly *2025-11-05, version 25.8.0* I entered a maintenance ticket and my finger just happened to swipe up and everything was lost. I had to re-enter. What a pain!! ### 1/5 — App *2025-10-26, version 25.8.0* The app is ok overall, but the service is terrible. No one actually gets back to you for maintenance. ### 1/5 — Not enough drop downs to select *2025-10-15, version 25.8.0* When I try to open a ticket there is very limited selections for type of ticket and location of issue. ### 1/5 — Poor user interface *2025-10-14, version 25.8.0* No professional configuration provided for ‘follow the lease’ unit number. Not configured for proper priority level. ### 1/5 — Priority is not a routine maintenance *2025-10-14, version 25.8.0* Slow ### 4/5 — User friendly *2025-10-10, version 25.8.0* Easy to use it would be nice to have more options to select ### 1/5 — Horrible *2025-10-08, version 25.8.0* If it's required to select a category, and there are none, why make it required? ### 1/5 — App feel old *2025-10-06, version 25.8.0* App is buggy all the tome leap frogs you to other 3rd party sites and you have to log in again…the application needs to brought into 2025…feel Loke 2019 app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Management doesn’t see requests *2026-06-13, version 26.4.0* I swear our management team doesn’t see requests or anything from this app. It’s also terrible to use for putting in maintenance requests. When I put in a maintenance request I’m only given one priority level to choose from and can only choose the location as either bedroom or kitchen. There’s no way to know if anyone has seen or is going to even get to your request or what will be done about it. Maybe my property management team isn’t really using this app like it should be used because they’ve been horrible beyond maintenance requests but I feel like there could be more clear communication and ways to be informed about your requests being received. ### 1/5 — Wrong title *2026-06-11, version 26.4.0* Options are not accurate ### 1/5 — Not good *2026-04-06, version 25.8.0* Dinky and not UI ### 1/5 — Poor user interface *2026-03-18, version 25.8.0* No professional configuration provided for it to ‘follow the lease’s unit number. Not configured for property priority levels. Ongoing sign on problems when your email address is used for leasing multiple apartments and/or public storage units from different landlords what all use Yardi/RentCafe property management online services. ### 1/5 — Maintenance Requests Cancelled *2026-03-07, version 25.8.0* Not sure if it’s the app or property managers, but I put in a maintenance request to have a lock changed for a door that my key doesn’t work for and it was cancelled with no follow up provided. ### 1/5 — Terrible *2026-02-20, version 25.8.0* Worst ### 1/5 — Bad login *2026-02-03, version 25.8.0* I can’t just log into this app. I have to have a code emailed to me every single time I want to use it. ### 1/5 — Mr Gary Moore *2026-02-03, version 25.8.0* There are limited options for maintenance request ### 1/5 — This app is stupid *2026-01-30, version 25.8.0* Not sure whose idea was to add this app, but it is horrible. It asked you for an OTP code. It takes too long to send the code and then when you put the code in, it says it’s not valid. This is a stupid app. You asked for my opinion now you got it. ### 1/5 — NOT HUMAN *2025-12-11, version 25.8.0* Sooooo WRONG ## Most praised reviews (10 highest-rated) ### 5/5 — Easy app for management *2026-02-17, version 25.8.0* Easy to navigate to submit request for maintenance. I can submit a request while at work and management can fix it when I’m away or if I’m home as well without having to wait on hold or having to call someone. Take 1-5 minutes depending on what the request is for ### 5/5 — Complicated… *2026-01-20, version 25.8.0* Works but wish it was easier. ### 5/5 — Convenient *2025-11-03, version 25.8.0* Very easy to navigate. I like this better because I can access what I need more quickly than before. ### 5/5 — Great *2025-09-30, version 25.8.0* I love it ### 5/5 — Maintenance request *2025-07-21, version 24.6.1* User friendly ### 5/5 — Easy to Use *2025-06-05, version 24.6.1* This app was very easy to use. ### 5/5 — Makes life easier *2025-06-02, version 24.6.1* When you have an issue you just send a message and you can add a photo. ### 5/5 — Maintenance *2025-04-10, version 24.6.1* Excellent ### 5/5 — Very simple *2025-03-10* This app makes working with the building simple. ### 5/5 — I like this app *2025-01-10, version 24.6.1* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*