# Aqua ePortal

> Mobile app for managing water and wastewater utility accounts, payments, and usage. (iPhone/iPad app by Essential Utilities Services, Inc..)

- Source: https://appshunter.io/ios/app/aqua-eportal/id6476698453 (this page in markdown: same URL + `.md`)
- Developer: [Essential Utilities Services, Inc.](https://appshunter.io/developer/1721227824)
- Category: Business
- Price: Free
- Rating: 2.02/5 from 56 App Store ratings · 28 written reviews indexed
- Age rating: 17+
- Requires: iOS 26.0 · 61 MB
- Languages: English
- Released: 2024-02-02
- Data updated: 2026-07-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aqua-eportal/id6476698453/reviews.md

## What is Aqua ePortal?

Aqua’s free and secure mobile app allows you to easily access and manage your water and wastewater utility accounts. View and pay your bill, set up and manage auto pay, set up text to pay, track usage, view outages and more.  You can also manage more than one account at a time or share accounts with others as needed. Download the Aqua mobile app today!
 
Key Features of the application include:
 
·       Account maintenance and notifications
·       Check your balance
·       View and pay bills
·       Access to consumption data
·       Access to an integrated disruption map
·       Compare your bills
·       Set up alerts
·       Link multiple accounts with one login
·       Share account with others

## Key features

- Account maintenance and notifications
- View and pay bills
- Track water usage
- View outage map
- Set up payment alerts
- Manage multiple accounts
- Share account access

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/aqua-eportal/id6476698453/reviews.md

### 5/5 — EASY PEASY

*2026-07-01, version 1.11*

A Comfort to watch our water consumption while on vacation.

### 1/5 — Pathetic

*2026-06-15, version 1.10*

This app won’t even load. Imagine charging out the nose for water and not even providing your customers with a working app or website so they can pay their bills.

### 1/5 — Won’t open

*2026-04-27, version 1.10*

I can’t even open it and sorry can’t pay my bill, I have downloaded it 3 times and get a blank screen then time out error please fix it
Apple iPhone iOS 26.4.2

### 1/5 — App

*2026-03-30, version 1.9*

It works when it wants

### 1/5 — Total Garbage

*2025-10-13, version 1.7*

Registration would not even work. I simply stopped and deleted the app. As the title reads…total garbage!

### 1/5 — No Stars

*2025-04-12, version 1.6*

I’ve seen highschool computer science projects that work better than this app - from account information not loading/inability to proceed with payments and then doom spinning on payment confirmation page…the list of ongoing and even worse, unresolved, bugs that make this app unusable is astounding. 

Feels like more of a weekend project than a legitimate company’s app, but then again we’re talking about Aqua - where doing the bare minimum is the norm

This never should have made it out of quality and go pushed to production

### 1/5 — Horrible app for utility

*2025-04-11, version 1.5*

Always a problem just to pay a simple water bill the app never works properly & every update they make it worse

### 1/5 — Apple

*2025-03-16, version 1.5*

You all made us switch to the app & it doesn’t even work for iPhone users. I shouldn’t have to guess if my payment went though or wait for an email. Do better!

### 1/5 — 1 star because 0 isn’t an option

*2025-02-23, version 1.5*

This app is so comically bad that it’s hard to believe that an actual utility uses it to conduct business. For crying out loud, when you first log in, there’s a warning that says that iOS users should basically expect the app to lock up when submitting payment, but go check your email first to see if it actually went through. It’s been like this for months now, I’m starting to think the warning screen IS the fix. Truth be told, I don’t even really expect much more from the company that spent several years filling my bathtubs with brown water and forcing half of our neighbors to buy expensive in-home filtration systems to combat it.

### 1/5 — Application Useless

*2025-02-23, version 1.5*

Fix the issue with the payment confirmation. For months you’ve said it’s being worked on, and still not has changed

## Frequently asked questions about Aqua ePortal

### What can I do with the Aqua ePortal app?

The app allows you to manage your water and wastewater utility accounts. You can view and pay bills, set up auto-pay and text-to-pay, track your water usage, view outage information, and set up alerts. It also supports managing multiple accounts and sharing access with others.

### Is the Aqua ePortal app free to use?

Yes, the Aqua ePortal app is completely free to download and use. There are no charges for accessing its features or managing your utility accounts through the application.

### Can I manage multiple water accounts with this app?

Yes, you can link multiple accounts to a single login within the Aqua ePortal app. This makes it convenient to manage all your utility accounts from one place without needing to log in and out repeatedly.

### How does the app help me track my water usage?

The app provides access to your consumption data, allowing you to view and track your water usage over time. This feature helps you understand your water consumption patterns and potentially identify areas for conservation.

### What happens if there's a water outage in my area?

The Aqua ePortal app features an integrated disruption map that shows current water outages. You can access this map to see if there are any service interruptions affecting your area.

## Version history (last 5 releases)

### 1.11 — 2026-06-19

Minor app improvements

### 1.10 — 2026-04-14

Additional features for Disruptions and Start/Stop Services.

### 1.9 — 2026-01-26

Enhancements to move-in services

### 1.8 — 2025-11-10

Added enhancements like service orders and fixed issues related to payments.

### 1.7 — 2025-08-21

Defect fixes and IOS updates

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*