# AQUA Wallet — user reviews > 62 indexed App Store user reviews of AQUA Wallet by Jan3 LLC, rated 4.10/5 from 75 ratings. - Source: https://appshunter.io/ios/app/aqua-wallet/id6468594241/reviews - App overview in markdown: https://appshunter.io/ios/app/aqua-wallet/id6468594241.md - Rating breakdown: 5★ 54 · 4★ 2 · 3★ 3 · 2★ 2 · 1★ 14 ## What do users think of AQUA Wallet? Overall sentiment: mixed **Pros** - 👍 User-friendly interface - ⚡️ Good for Lightning and Liquid - 🔒 Self-custodial - 🚀 Fast transactions - 💡 Integrates Tether - ✨ Clean design - 🤝 Onboarding for beginners - 🌐 Good for international use - 💰 Supports stablecoins (USDT) - 🔑 Own your keys **Cons** - 🐛 Bugs and glitches - 🐌 Slow performance - ❌ Swap feature issues - 🚫 Transaction limits - 🔒 Security concerns (seed phrase visibility) - 💸 Unclear or high fees - ⚠️ Funds stuck/unwithdrawable - 🥶 Cold reception for L2s - ❌ Inconsistent performance **Commonly reported bugs** - Swap feature not working/freezing - Cannot send USDT to another address - App hangs/freezes after password entry - App freezes and won't open - Unresponsive white screen - Cannot buy Bitcoin with Apple Pay - Marketplace glitching with wallet address - Seed phrase visible without PIN - Cannot withdraw funds/insufficient balance error - Funds stuck/unable to send - Deposit limits - Withdrawal limits - Lightning receive not loading invoice (Boltz issues) - Cannot access camera for QR code scanning - Wallet doesn't always log out when app is closed - Bitcoin price and balance in CAD overstated - Erroneous fees on swaps - New release (0.2.0) broken - Hidden BTC send options - No fee options shown for sending BTC - Swapping fees higher than stated **Most requested features** - Add Chinese language support - Support for PPRGB - Hardware wallet support (Blockstream Jade) - Ability to send via Lightning without an invoice - "Drain wallet" option - Dark mode option - Improved UI/UX for swap - Ability to input desired Bitcoin wallet address for purchases - Biometric login (PIN/Face ID) for all users ## Newest reviews (10 of 62) ### 3/5 — Bugs *2025-10-02, version 0.3.5* I can’t send Usdt to another address, the swipe bar to confirm doesn’t work. ### 2/5 — Swap feature does not work *2025-03-03* I enter a transaction amount then select continue which takes me to “Review Swap” pg showing fee amounts… then nothing. Essentially freezes, w no prompt to continue. The page doesn’t scroll up or down and the swap doesn’t take place. Disappointing, really wanted to support this project. **Developer response:** Hello, Thank you for your feedback. We're sorry you faced difficulty with this. This was a bug that was fixed in a recent update. We hope you'll give it a try. ### 3/5 — Swap is not working, iOS *2025-02-15* I can enter a transaction amount then select continue which takes me to a Review Swap page showing fee amounts, then nothing. There is no prompt to continue, the page doesn’t scroll up or down. The swap doesn’t take place. ### 3/5 — Can’t buy bitcoin *2025-02-14* None of my Apple Pay cards seem to want to work which is ridiculous. Fix this guys. And by the way, you need to fix the function in the marketplace that I can actually input what bitcoin wallet I want it to go to. It keeps glitching and reimplementing an address I don’t know anything about. **Developer response:** Hello Drew, We're sorry to hear about the issue with your Apple Pay cards. Can you email us with more details so we can try to help? There could be factors outside our control affecting the transaction. Regarding the marketplace swap issue, I’d like to understand better—please email us at support@aqua.net, and we’ll look into it! ### 5/5 — Simple—the best basic bitcoin wallet. *2024-11-16, version 0.2.5* There’s no mystery. Aqua’s simply the best and most user-friendly (layer one and layer 2) bitcoin app out there. (Biometric, choose your currency, seed phrase recovery, peer to peer exchange from base layer to liquid or lightning or USDT, non-custodial.) …And it’s built and vetted by some of the most respected builders and evangelists in the industry. ### 1/5 — Not working *2024-10-29, version 0.2.4* Unfortunately only gives me an unresponsive white screen. iPhone 15 pro Max, 18.1 ### 3/5 — Fees aren’t clear *2024-10-10* The title says it all. The wallet says the fee is supposed to be 15 sats to send 1000 sats. I have 1130 sats yet it won’t send the payment. Now I’m uncertain how to make these sats un-stranded. I’m worried if I add more to the wallet, I’ll lose more in routing fees than I’ll get back. Why isn’t there a “drain wallet” option that lays everything out like Helm or Phoenix or like 99% of lightning wallets out there? Sorry to be a downer but it’s annoying to not know what’s going on and how to solve the problem. **Developer response:** Hello, Thank you for your feedback. We understand the irritation with not being able to empty your L2 Bitcoin account by sending lightning. You can in fact drain your L2 Bitcoin account, but currently the only way to do so is to send the max amount of L-BTC (bitcoin on liquid), not send lightning. We are currently working on implementing a way to allow users to send their maximum Lightning balance. ### 5/5 — DCA Army Approved salute *2024-10-05* If you’re trying to be as efficient as possible with UTXO management for the inevitable high on chain fees, then you need this wallet. I would’ve never considered using Liquid until watching a BTC Sessions tutorial on it. Liquid is perfect for the pleb trying to stay humble and stack sats. Just keep stacking to Liquid until you get enough sats for a phat UTXO, then Peg-Out to your cold storage. Simple as that ### 1/5 — Rug pull ! *2024-09-24, version 0.2.1* This app is a total rug pull! DO NOT PUT FUNDS ON HERE! Riddled with problems! ### 1/5 — I’d like this to work *2024-09-23* Why is it that this is the only app that stays frozen and won’t open up. Versions are up to date. I’m on iOS 11. One time it finally opened but it was perhaps close to 30 minutes. Anyway I can get help. **Developer response:** We're sorry to hear you had issues running a now older version of AQUA. We’ve made improvements since your review. If you’re still experiencing issues, please try the latest version of the app. If the problem persists, feel free to reach out to our support team at support@aqua.net and we'll be glad to help. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stuck on blue loading screen *2026-05-30* App worked fine. Now when I open the app and do Face ID it's stuck on hazy blue background not showing wallets or anything. FIX IT and I'll Update the review ### 1/5 — DO NOT USE!! *2026-03-24* Hours upon hours and still have my btc in limbo with zero l-BTC Whereas moving BTC on the native chain usually takes me at most 2 hours and mostly 10-25 minutes. Stay far away from the liquid network unless you want to move money slower than native BTC chain I’ve always hated L2s but thought I’d give liquid a try. Thank you for reminding me why I stay far away from any and every L2 in existence. At this point I’ve accepted that I lost a few hundred bucks that I did as a test. This scam won’t fool me twice ### 1/5 — Email *2025-12-06, version 0.3.6* Tried setting up wallet several times and never got past email ### 1/5 — Frustrante *2025-08-07, version 0.3.3* La instalé en 3 dispositivos. Ahora en un iPhone 15. Se cuelga luego de poner la contraseña. Similar me sucedía con los otros dispositivos. Ahora tengo que recuperar los btc . Muy mala ### 1/5 — What a terrible wallet *2025-05-14* 1000 sat minimum for transactions, can only send sats to a generated invoice, transactions won’t go through due to some bogus “dust” error, regardless of how many sats you leave in the wallet. My sats are basically trapped in this wallet, there is no way to get them out even after transferring more in to meet their minimum. Use literally any other wallet, I can’t believe how useless and frustrating this wallet has been. ### 1/5 — No puedo abrir una billetera y se queda trabado.Desinstale e instalé muchas veces y nada.iPhone 11 *2025-03-08, version 0.2.10* No anda ### 1/5 — Seed phrase available for anyone to see *2025-01-25, version 0.2.6* This app does not have a pin code option so anyone can get a hold of your phone and view your seat phrase. Total fail. I did see a biometric option, but many people do not want to share their biometrics with any company ### 1/5 — Rubbish *2025-01-16, version 0.2.6* Worse lightning wallet ever cannot even withdraw, always says you have insufficient balance DO NOT use this wallet you will LOOSE your assets ### 1/5 — Stay away! Funds are stuck! *2024-12-21, version 0.2.6* My money is lost. The app doesn’t let me send my funds. It always says something went wrong. Have tried on several days with several different amounts. Nothing works. ### 1/5 — app de Wallet Lightning *2024-12-03, version 0.2.6* Péssimo! Instalei essa carteira para ter uma opção de uso da rede Lightning, mas foi ladeira abaixo. Além das taxas, há limite de depósito e saque! Como que será possível usar um app cujo fim seria agilizar a transação, quando ele limita o que envia e o que recebe? Desenvolveram um app para ficar com os satoshis, de grão em grão vão encher o papo. Tenho 870 satoshis na carteira e quero tirar, APESAR DE TODAS AS DIFICULDADES criadas pelos desenvolvedores do app. NÃO INSTALEM ESSE APP! ## Most praised reviews (10 highest-rated) ### 5/5 — BEST WALLET FOR LIQUID, tether & lightning *2026-02-23, version 0.4.0* Self custodial!! Also integrated liquid, lightning AND TETHER!! ### 5/5 — Simple, Fast and Reliable *2026-02-12* Aqua Wallet makes Bitcoin easy. Clean design, smooth transactions, and strong self-custody features. It just works. ### 5/5 — GOD's work *2025-12-01* Samson Mow and Jan3 is doing GOD's work banking 3.5 BILLION humans in the third world! I proudly use it with my kids and wife, Our household was onboarded to lightning through aqua 🙏⚡️⚡️👍👌🔥 ### 5/5 — Great wallet, easy to use *2025-10-07* Very easy to navigate work quickly ### 5/5 — Bien *2025-05-18, version 0.3.0* Una app genial y muy bien pensada para la privacidad ### 5/5 — Great wallet *2025-03-21, version 0.2.10* Excellent UI. Clean and intuitive to use. Thanks Aqua ### 5/5 — Simplest - the one I share *2025-01-01* I love this wallet and have introduced it to at least twelve people. I always have them back it up, then delete and restore with seed. That way they start to understand the security. It has on chain and lightning which is very helpful. ### 5/5 — Simple wallet with LiquidBTC integration *2024-12-08* I haven’t used this to hold my coins yet, however the interface is super simple and Jan3 is a foundational company in the Bitcoin space. Non-custodial wallets with a simple interface should be the go to for any bitcoiner. ### 5/5 — Top Bitcoin Wallet *2024-11-24, version 0.2.5* Respected OG bitcoin team behind this wallet. Great experience for saving, spending and using stablecoins on Liquid. ### 5/5 — Best bitcoin wallet for lightning *2024-11-19, version 0.2.5* Love this wallet! Great for travelers in Latin America- with cheap swaps between usdt, liquid and onchain bitcoin. Works great in the Crypto Cuevas and the shops that take lightning or usdt in Buenos Aires. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*