# AR Code Object Capture 3D Scan — user reviews

> 82 indexed App Store user reviews of AR Code Object Capture 3D Scan by AR Code Pte. Ltd., rated 4.50/5 from 1,028 ratings.

- Source: https://appshunter.io/ios/app/ar-code-object-capture-3d-scan/id1488198492/reviews
- App overview in markdown: https://appshunter.io/ios/app/ar-code-object-capture-3d-scan/id1488198492.md
- Rating breakdown: 5★ 834 · 4★ 54 · 3★ 40 · 2★ 24 · 1★ 76

## What do users think of AR Code Object Capture 3D Scan?

Overall sentiment: negative

**Pros**

- ✨ Excellent image accuracy and 3D recreation quality
- 🎯 Easy to use and intuitive scanning process
- 📱 Works well on supported devices (iPhone 12 Pro and above)
- 🔧 Clean topology without overly complex models

**Cons**

- 💰 Extremely high monthly subscription fee ($34-35/month)
- 🐛 App crashes and closes during scanning
- 📊 Low resolution output making objects look distorted/mushy
- ⚠️ Inconsistent device compatibility despite LiDAR support
- 🔦 Poor lighting detection requiring excessive light conditions
- ❌ Limited functionality (doesn't scan shoes, requires separate device for results)
- 🤔 Accused of being a reskin of Apple's Reality Composer

**Commonly reported bugs**

- App fails to open on supported devices (iPad Pro 2020, iPhone 13, iPhone 15 Pro Max)
- Scanning crashes mid-process
- Next button unresponsive after scanning completion
- Incorrect device compatibility detection
- Distorted and mushy 3D output quality
- Excessive light requirement despite adequate lighting conditions

**Most requested features**

- Export models to multiple file formats (not just native)
- Improve compatibility with wider range of devices
- Better lighting detection algorithm
- In-app result viewing without separate device
- Reduce subscription cost or offer one-time purchase option

## Newest reviews (13 of 82)

### 3/5 — Camera permission bug on iPhone 17 Pro Max

*2026-07-15*

I’m experiencing a camera permission bug on my iPhone 17 Pro Max running iOS 26.5.1.

Camera access is already enabled for the app in Settings > Privacy & Security > Camera, but the app still displays the message: “Camera access is required.”

I have tried restarting the app, restarting the phone, disabling and re-enabling camera permission, and reinstalling the app, but the issue persists.

The same app works normally on my iPhone 13 Pro Max, so the issue may be related to compatibility with the iPhone 17 Pro Max or the latest iOS version.

Please investigate this issue. Thank you.

### 2/5 — Попробуйте

*2026-03-06*

Бесплатно один месяц. А потом 2990₽

**Developer response:** AR Code Object Capture Premium is a professional B2B offering that includes a commercial license, granting the right to use AR Code technology for business purposes. Non-business users can access a free version of the app. Simply close the pricing pop-up to continue using the app. Thank you!

### 4/5 — Wn

*2026-02-25*

you

### 3/5 — Ооочень долгий и

*2026-02-13*

И не узнал меня — Всё снятое утеряно в результате

### 4/5 — Kostenpflichtig

*2026-01-08*

Sehr gut einfach ein Traum mit dem Lidar Sensor des iPhone 15 Pro, aber kostenpflichtig damit man unbegrenzte Scans machen kann

### 1/5 — Terrible

*2026-01-08*

Doesn’t work. Despite having a dark object against a well-lit light surface, it still claims to need more light. Also, its monthly fee is way too high. Extortionate bloatware.

**Developer response:** AR Code Object Capture is a B2B solution and is among the most cost-effective options available in the Augmented Reality market. To achieve the best possible results with your 3D scans, we encourage you to review the Help section for detailed guidance and optimization tips. Thank you!

### 2/5 — Compra Obrigatoria  e sem visualizaçao

*2025-12-19*

Quando abre app e vem um botão de  confirmação que não conseguimos ver direito.  Se passar uns dias, cobra 200 reais

**Developer response:** Thank you for your feedback! AR Code Object Capture Premium is a professional B2B offering that includes a commercial license, granting the right to use AR Code technology for business purposes. Non-business users can access a free version of the app. Simply close the pricing pop-up to continue using the app. Thank you!

### 1/5 — 2990₽ в неделю 😂

*2025-12-16*

Прощайте 😂

**Developer response:** AR Code Object Capture Premium is a professional B2B offering that includes a commercial license, granting the right to use AR Code technology for business purposes. Non-business users can access a free version of the app. Simply close the pricing pop-up to continue using the app. Thank you!

### 1/5 — Виснет на 22%

*2025-12-06*

При создании облака точек виснет на 22%, IPhone 16 Pro max

**Developer response:** Hello, thank you for your feedback. This error may be caused by your device running low on memory or storage needed to process the 3D capture. It can also result from an outdated operating system. Please check these points, update your OS if needed, free up some space, and try again.

### 1/5 — Dommage

*2025-11-07*

Scanner l'objet est un véritable parcours du combattant, au final on à meme pas reussi et perdu du temps. 
Dommage....

**Developer response:** Could you please provide more details about the issue you encountered while 3D scanning? We invite you to follow the Help section in the app to achieve the best possible 3D scan of your object. Thank you!

### 1/5 — Shoes

*2025-10-08*

Don’t scan shoes

**Developer response:** Could you please provide more details about the issue you encountered while scanning the shoes?
We invite you to follow the Help section in the app to achieve the best possible 3D scan of your object. Thank you!

### 1/5 — Черный экран

*2025-09-28*

Черный экран после снятие на камеру и все стоит так

**Developer response:** Thank you for your feedback. We invite you to update your iOS to the latest version and install the latest update of our app. Thank you!

### 1/5 — 34 бакса ? Серьезно?

*2025-09-23*

Пипец

**Developer response:** Could you please detail your discontent regarding our app? Thank you!

## Most critical reviews (10 lowest-rated)

### 1/5 — App getting crashed

*2026-06-26*

App is getting crashed and sometime black out screen appears

### 1/5 — terrible absolutely terrible

*2026-06-12*

I scammed my item for around 30 or 40 minutes and then I tried to upload it and it didn’t even work. It turned out terrible and it didn’t even work. I hated this app so much please never try this.🤮🤮🤮🤮🤢🤢🤢🤢

### 1/5 — It often crashes

*2026-05-29*

Not good quality

**Developer response:** To achieve the best possible results with your 3D scans, we encourage you to review the Help section for detailed guidance and optimization tips. Thank you!

### 1/5 — 根本无法使用

*2026-05-04*

扫描了90s后提示上传视频，上传了将近十分钟后完成，然后就没有然后了，一直黑屏，等了几分钟还是没动静，只有左上角有个重置按钮，下滑退出后没有任何文字提示，只是退回了一开始录制视频的界面，并且也找不到之前录制的视频，界面上没有任何文字按键可以指引到需要的功能。烂的一批。这种程度的app也能上线吗，还228一个月，钱太好骗了吧

**Developer response:** Thank you for your feedback! AR Code Object Capture Premium is a professional B2B offering that includes a commercial license, granting the right to use AR Code technology for business purposes. Non-business users can access a free version of the app. Thank you!

### 1/5 — Doesn’t work well

*2026-04-09*

This keeps telling me to move slowly and not enough something, deal with it I’m doing it in my house it’s hot enough

**Developer response:** Hello, the messages displayed on the screen are intended to help you achieve the best possible 3D scan results. However, you may choose to ignore them if they take too long for you. Thank you!

### 1/5 — Not good

*2026-03-23*

You have to have a separate device to see the results

**Developer response:** You can view your results by clicking the "AR View" button once your 3D scan is complete. Thank you!

### 1/5 — Péssimo

*2026-03-06*

Não funciona, após scaneamento não salva. Não consigo nem ver o modelo sacaneado

**Developer response:** Thank you for your valuable feedback! We’ve released an update with bug fixes that address the issue you experienced. We’d love for you to try the app again!

### 1/5 — Free trial deletes files

*2026-02-13*

Tried it for the 7 day trial (only 6 days are free) it wasn’t producing the best details on shiny surfaces so deleted it and realised it had deleted the scans I’d created on my phone. Do not even try this app.

**Developer response:** For reflective or glossy surfaces, we recommend using Gaussian Splat mode. You can enable this by clicking the “Splat” button in the interface. For more detailed guidance, please refer to the Help section within the app. Thank you.

### 1/5 — Вы очень плохие люди

*2026-02-05*

Потратил пол часа чтобы получить ошибку… больше одной звезды не заслуживает.

**Developer response:** Thank you for your valuable feedback! We’ve released an update with bug fixes that address the issue you experienced. We’d love for you to try the app again!

### 1/5 — Scam ? Unable to cancel subscription !!

*2026-01-27*

I am unable to cancel my subscription through the app or my Apple account.
Please cancel my subscription immediately and confirm that no further charges will be made.

**Developer response:** All Apple App Store subscriptions can only be managed and canceled directly through your Apple account. You can access the subscription management section via the link provided in the app by tapping the “Person” icon. Thank you.

## Most praised reviews (10 highest-rated)

### 5/5 — Bug

*2026-07-11*

Es gibt ein bug da wo man unendlich viele Scans kostenlos machen kann man speichert es in den Dateien und dann löscht man die App und dann lädt man die App neu und so kann man kostenlos weitere scans machen trotzdem coole App

### 5/5 — Crashing and asking permission for camera but it already has (17 pro max)

*2026-05-02*

Crashing

**Developer response:** Good news, we can confirm that iOS 26.6 resolves the issue related to LiDAR sensor management. To install iOS 26.6 beta version, please go to Settings > General > Software Update, then tap Beta Updates. If you have any further questions, please don’t hesitate to reach out!

### 5/5 — Hello

*2026-02-06*

Sap

### 5/5 — It’s work

*2026-01-22*

Good work

### 5/5 — Recomended

*2025-12-13*

Incredibly good

### 5/5 — Teste

*2025-11-08*

Uma excelente ferramenta

### 5/5 — J

*2025-10-06*

Jjr

### 5/5 — Good

*2025-09-01*

Strongly recommended

### 5/5 — Bcc

*2025-08-11*

D  ex de

### 5/5 — Sawed on mi mi vc

*2025-04-13*

Pumph tb te xg x BB 
E no lá p it de was eww saw da p as três plum

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
