# AR FieldAdvisor

> Augmented reality visual remote support for real-time expert guidance. (iPhone/iPad app by Deutsche Telekom AG.)

- Source: https://appshunter.io/ios/app/ar-fieldadvisor/id1465144207 (this page in markdown: same URL + `.md`)
- Developer: [Deutsche Telekom AG](https://appshunter.io/developer/310998315)
- Category: Productivity, Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 757 MB
- Languages: English
- Released: 2020-01-31
- Data updated: 2026-06-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ar-fieldadvisor/id1465144207/reviews.md

## What is AR FieldAdvisor?

Whether your customer or service technician requires additional support – the AR FieldAdvisor provides real-time support as if your experts were right there.

AT A GLANCE
- Visual remote support 
- Precise guidance from virtual instructions, using Augmented Reality (AR)
- Ready to use right away - no need to login
- Easy setup and intuitive usage

CONNECT YOUR EXPERTS WITH CO-WORKERS AND CUSTOMERS
When support is needed, customers and employees can be guided remotely by a specialist with an AR-videocall using the mobile app. The video image of the issue is transmitted to a specialist, who can guide the user with persistent AR cues.
This saves travel, time and costs and increases your first contact resolution rate - as the knowledge is directly on site if required!

SHOW IT VIRTUALLY
When moving the smartphone, the surrounding is automatically scanned by the integrated camera. At the same time the video-image of the mobile user is transmitted to the expert. During the call virtual cues can be superimposed onto the video-transmission for highlighting objects. These visual indications are virtually attached to the marked object.
When the smartphone moves around the object, the cues remain stationary at their position and can be seen in the video transmission. The mobile device can be moved freely in space. 

SAVE BUDGET
There is no need to purchase expensive hardware, a smartphone or tablet is sufficient. Due to the complex room recognition, iPhone 8 and later, iPad Pro, iPad Air (2019) and iPad mini (2019) are supported.

FURTHER NOTES:
The app requires access to the microphone, camera and gallery. Push notifications are required to receive calls.

YOUR FEEDBACK
We appreciate your feedback - it helps us make the app better.

Kind regards,
Your Deutsche Telekom

## Key features

- Visual remote support
- Augmented reality guidance
- Real-time AR cues
- No login required
- Intuitive usage
- Cross-device compatibility


## Frequently asked questions about AR FieldAdvisor

### What is AR FieldAdvisor used for?

AR FieldAdvisor provides visual remote support using augmented reality. Experts can guide users with virtual instructions overlaid on their device's camera feed, ideal for troubleshooting and technical assistance.

### How does AR FieldAdvisor use augmented reality?

The app scans the user's surroundings and allows experts to place persistent AR cues onto objects within the video feed. These cues remain fixed even when the user moves their device, offering precise visual guidance.

### Is AR FieldAdvisor free to use?

Yes, AR FieldAdvisor is available for free. It does not require any purchase or subscription to access its core remote support features.

### What devices are supported by AR FieldAdvisor?

AR FieldAdvisor is designed for use on smartphones and tablets. Specifically, it supports iPhone 8 and later, iPad Pro, iPad Air (2019), and iPad mini (2019) due to its room recognition capabilities.

### Does AR FieldAdvisor require an account?

No, AR FieldAdvisor is ready to use right away and does not require users to log in or create an account to start a support session.

### What permissions does AR FieldAdvisor need?

The app requires access to your microphone, camera, and gallery to function. Push notifications are also necessary for receiving incoming support calls.

### How often is AR FieldAdvisor updated?

The latest version, 2.0.8, was released on July 29, 2022. While specific update frequency isn't detailed, Deutsche Telekom AG is the developer, suggesting ongoing support and potential updates.

### What is the user sentiment for AR FieldAdvisor?

Based on available data, AR FieldAdvisor has a perfect rating of 5.0 stars from one review, indicating a highly positive initial user experience.

## Version history (last 1 release)

### 2.0.8 — 2022-07-29

- New design
- Mobile users can call each other
- Collaboration via screenshots during the call
- Bug fixes and stability improvements

Install and rate the latest version today.
Thanks for your feedback!
Your Deutsche Telekom

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All apps by Deutsche Telekom AG: https://appshunter.io/developer/310998315

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*